scholarly journals ANALISIS WAKTU TUNGGU PELAYANAN DAN LOKASI USAHA SEBAGAI ANTECEDENT KEPUASAN PELANGGAN PADA RUMAH MAKAN GEMAH RIPAH PURWAKARTA

2021 ◽  
Vol 8 (2) ◽  
Author(s):  
Amna Mawardi

This  research  was  conducted  to  find  out  what  factors  can  influence consumers  satisfaction.  In  this study  used  two  independent  variables  Waiting Time (X1), and Location (X2), while Customer Satisfaction (Y) as the dependent variable.  After  reviewing  the  literature  and  formulating  hypotheses,  data collection  was carried  out  by  distributing  questionnaires to  97  consumers at Gemah Ripah Purwakarta Restaurant who had carried out the purchase using non probility sampling techniques. For analysis and elaboration of data using SPSS version 21. Then there are several tests performed in analyzing data, such as measuring instruments, classical assumption tests, multiple linear regression analysis and hypothesis testing. Based on the results of the analysis found that the two independent variables have a significant and positive effect on the dependent variable. Waiting time variable has a positive effect of 0.488 with a significance level of 0,000. Location variables  have  a  positive  effect  of  0.566  with  a  significance  level  of  0.000. Adjusted R Square of the three variables is 0.662 or 66.2% which means that the two variables are able to explain the variation in the dependent variable of 66.2 percent with 33.8 percent explained by other variables not used in this study.

2019 ◽  
Vol 10 (1) ◽  
pp. 52
Author(s):  
Ratna Ratna ◽  
Rts Hartha Delima

The purpose of this study is to explain the effect of selection and training on employee performance at PT. Adimulia Palmo Lestari in the village of Peninjauan. The analytical method used is quantitative using multiple linear regression analysis tools. Testing the significance of the influence of selection variables (X1) and training (X2) as independent variables and employee performance (Y) as the dependent variable carried out t test and F test. The results of testing the hypothesis on the effect of selection variables on employee performance that the t count is 3.560> from the t table 1.667 and the significance number is (sig) 0.001 <from the level of significance (α) 0.05 (5%), thus it can be known that selection has an influence on employee performance. The results of testing the hypothesis of the effect of training variables on employee performance that the t count is 2.089> from the t table 1.667 and the significance number is (sig) 0.004 <from the level of significance (α) 0.05 (5%), thus it can be known that training has an influence on employee performance. The results of testing the hypothesis of the selection and training variables on employee performance shows that the F value obtained F count 15.956 with a significance level of (0.000 <0.05), the value of F table of 3.11 means that F count (15.995) > F table (3.11) thus Ho is rejected and Ha is accepted, meaning that selection (X1) and training (X2) have a positive effect simultaneously or together on the work performance of employees of PT. Adimulia Palmo Lestari in the village of Peninjauan. Adjusted R square generated is 0.265. So it can be concluded that the percentage of the effect of selection and training on employee performance at PT. Adimulia Palmo Lestari amounted to 26.5% and the remaining 73.5% was influenced by other variables not examined in this study. 


2020 ◽  
Author(s):  
Lola Satri ◽  
Alfian

This research has a purpose to know whether relationship marketing and service quality have positive influence to loyalty of customer of saving sikoci at Bank of Nagari branch of Simpang Empat either partially or simultaneously and know which variable is more dominant. The data collection techniques used in this study is a questionnaire. The sample used is 100 customer, with sampling technique using accidental sampling technique. Data analysis technique in this research use multiple linear regression analysis. The results obtained in this study are as follows: (1) Trust has positive effect (944) &lt;(1,984) and not significant (0,348)&gt; (0,05) to loyalty. (2)) Commitment has positive (8,218)&gt; (1,984) and significant (0,000) &lt;(0,05) effect on loyalty. (3) Tangibles has negative (-2,430)&gt; (1,984) and significant (0,017) &lt;(0,05) effect on loyalty. (4) Reliability negatively (-1.570) &lt;(1,984) and insignificant 0, 120&gt; 0.05 to loyalty. (5) Responsiveness has positive effect (5,922)&gt; t table (1,984) and significant (0,000) &lt;(0,05) to loyalty. (6) Warranty has positive effect (1,199) &lt;(1,984) and insignificant 0, 234&gt; 0,05 to loyalty. (7) Empathy has positive effect (186) &lt;(1,984) and insignificant 0, 853&gt; 0,05 to loyalty. From the value of Adjusted R Squere simultaneously produced 566. It means that 56.6% of loyalty variables are influenced by independent variables and the remaining 43.4% is influenced by othervariables.


2020 ◽  
Vol 9 (1) ◽  
pp. 257
Author(s):  
Pasek Putu Agung Wendhastra Dura Dharsan ◽  
I Made Artha Wibawa

Organizations hold a very important key in helping employees to build organizational commitment. The purpose of the study was to analyze, to determine the effect of work family conflict and job satisfaction on organizational commitment at PT. Pacific Express Garment Denpasar. The sample was determined by 45 people with saturated sampling techniques. Data collection is done by distributing questionnaires directly to employees of PT. Pacific Express Garment Denpasar and analyzed using descriptive statistics on average counts and descriptive statistics in the form of classic assumption tests and multiple linear regression analysis. The results of data analysis showed that work-family conflict variables had a negative and significant effect on the organizational commitment of employees of PT. Pacific Denpasar Garment Garment and Job Satisfaction variables have a positive effect on Organizational Commitment of employees of PT. Pacific Express Garment Denpasar. Keyword : Organizational commitment, job satisfaction, work-family conflict.  


2021 ◽  
Vol 7 (3) ◽  
pp. 179
Author(s):  
Didit Darmawan ◽  
Samsul Arifin

Penelitian ini menyajikan studi empiris tentang perilaku konsumen mengenai keputusan pembelian air minum dalam kemasan. Seiring dengan kebutuhan terhadap air sehat untuk dikonsumsi yang semakin meningkat maka konsumen di industri ini juga semakin berkembang dan menjanjikan saat ini dan di masa depan. Studi ini memiliki tujuan untuk mempelajari pengaruh dari dua variabel yang berperan penting terhadap keputusan pembelian air minum dalam kemasan, yaitu kesadaran merek dan harga. Pengambilan sampel dilakukan dengan cara purposive sampling. Setelah penyebaran kuesioner diperoleh total responden sebanyak 97 orang. Data dianalisis dengan menggunakan analisis regresi linier berganda yang dibantu dengan SPSS 25. Studi ini menghasilkan temuan bahwa kesadaran merek terbukti memiliki pengaruh yang signifikan terhadap keputusan pembelian. Selain itu, harga terbukti berpengaruh secara signifikan terhadap keputusan pembelian. Secara simultan, kedua variabel bebas berpengaruh signifikan terhadap variabel terikat. Kesadaran merek merupakan variabel yang berpengaruh dominan.   This study presents an empirical study of consumer behavior regarding the decision to purchase bottled water. Along with the increasing need for healthy water for consumption, consumers in this industry are also growing and promising now and in the future. This study aims to study the effect of two variables that play an important role in the decision to purchase bottled drinking water, namely brand awareness and price. Sampling was done by purposive sampling. After distributing the questionnaires, a total of 97 respondents were obtained. Data were analyzed using multiple linear regression analysis assisted by SPSS 25. This study resulted in the finding that brand awareness proved to have a significant influence on purchasing decisions. In addition, the price proved to have a significant effect on purchasing decisions. Simultaneously, the two independent variables have a significant effect on the dependent variable. Brand awareness is a variable that has a dominant influence.


2020 ◽  
Vol 1 (5) ◽  
pp. 329-340
Author(s):  
Ida Ayu Komang Juniansih ◽  
Komang Feby Kristiawan ◽  
Tettie Setiyarti ◽  
Ida Bagus Radendra Suastama

This study aims to determine the effect of the promotion mix and the variables that have a dominant influence on the income of The Capital Hotel and Resort restaurant for the period 2019. The sample of this study uses income from restaurants in The Capital Hotel and Resort and promotional costs for the period 2019. The data analysis technique used is  multiple linear regression analysis, coefficient determination, F test and t test. The results showed that the results of the coefficient determination were 0.990, it could be said that the five independent variables contributed 99% to the income value, the F test results showed F count> F table (113.135> 3.97), which means that the five independent variables simultaneously had a positive effect and significant to the dependent variable. The t test results show t count (17,779)> t table (2,447) and its effect on the dependent variable (0,000 <0.005), stating that advertising (X1) is the variable that has the most dominant influence on income.


Author(s):  
Suud Al Habsyi ◽  
Harry Suharman ◽  
Sofik Handoyo

This research was conducted on companies that won the Top GRC Award in 2019 and 2020 with secondary data collection methods. The data is collected through purposive sampling techniques. The sample used in this research is 30 companies.The analysis method used is to use SPSS for multiple linear regression analysis. The results present that governance, risk, compliance (GRC) and intellectual capital have a positive effect on the companies performence that have won Top GRC awards.


2017 ◽  
Vol 1 (1) ◽  
pp. 68-89
Author(s):  
Sumardi Sumardi ◽  
Zulpahmi Zulpahmi

This study aims to determine the role of Baitul Maal Wat Tamwil (BMT) Husnayain Against the Development of Micro Small and Medium Enterprises (UMKM). In the study used survey methods by taking samples from the population. The sample in this research is Baitul Maal Wat Tamwil (BMT) Husnayain customer, with 65 respondents. Data processing techniques and data analysis used are validity test, reliability test, classical assumption test, multiple linear regression analysis, hypothesis test, and coefficient of determination. ttabel sebesar 1,998 dan signifikansi sebesar 0,004 < 0,05, sedangkan pembiayaan murabahah berpengaruh positif terhadap perkembangan usaha mikro">Based on the results of the discussion of al-qardhul al-hasan financing has a positive effect on the development of micro, small and medium enterprises small and medium with a tcount of 2,962> ttable of 1.998 and significance of 0.004 <0.05, while murabahah financing has a positive effect on the development of micro enterprises ttabel sebesar 1,998 dan signifikansi sebesar 0,046 < 0,05, dan pembiayaan mudharabah berpengaruh positif terhadap perkembangan usaha mikro, kecil dan menengah kecil dan menengah menunjukkan thitung sebesar 4,713 > ttabel sebesar 1,998 dan signifikansi">, Small and medium-sized small and medium enterprises shows t count of 2.195> ttable of 1.998 and significance of 0.046 <0.05, and mudharabah financing has a positive effect on the development of micro, small and medium enterprises small and medium scale shows tcount of 4.713> ttable of 1.998 and significance Ftabel 3,15 dan tingkat signifikansi sebesar 0,000 < 0,05 dengan demikian dapat dikatakan bahwa al-qardhul al-hasan, murabahah dan mudharabah secara bersama-sama berpengaruh signifikan terhadap perkembangan">0.000 <0.05, simultaneously that the value of Fcount 67,809> Ftable 3.15 and the significance level of 0.000 <0.05 thus it can be said that al-qardhul al-hasan, murabaha and mudaraba together significantly influence the development micro small and Medium Enterprises. Keywords; Financing of al-qardhul al-hasan; murabaha; mudaraba; and micro and small business (UMKM)


Author(s):  
Suprihati Suprihati ◽  
Abdul Haris Romdhoni ◽  
Gita Wahyu.A.M

In this study aims analyze the effect of financial ratios on the performance of cigarette companies listed on the IDX. The factors tested in this study are the effect of liquidity ratios, solvency ratios and activity ratios as independent variables while the company's profitability as the dependent variable. The sample in this study were all populations consisting of four companies and the data used are secondary data. The analytical tool used is multiple linear regression analysis at a significance level of 5%, with the regression equation Y = 0.180 + 0.006X1 - 0.014X2 + 0.090X3. In this study the influence of pritability is activity while liquidity and solvency do not affect profitability. And simultaneously obtained Fcount 5.381 is greater than Ftable 2.89 with a significance of 0.004 smaller than the significance value of α = 0.05, this shows that simultaneously Liquidity, Solvability and Activity are factors that influence profitability. Keywords : Profitability, Liquidity, Solvability, Activity


2021 ◽  
Vol 8 (12) ◽  
pp. 463-467
Author(s):  
Nurmaidah Ginting ◽  
Putra Nagara ◽  
Selly .

This study is to determine and analyze the effect of motivation, work environment and workload on employee performance at PT. Benua Penta Global Medan. The research approach here is based on a quantitative approach. Sampling techniques are generally carried out randomly. The population used is employees as many as 137 people and the sample of this study amounted to 102 people obtained from the slovin formula. This research model uses multiple linear regression analysis. The results showed that motivation and workload partially had a significant effect on employee performance and work environment partially had no significant effect on employee performance. Simultaneously, motivation, work environment and workload have a significant effect on employee performance. The coefficient of determination seen from the adjusted R square is 0.283 which means that it implies that the effect of motivation, work environment and workload on employee performance is 28.3% and the remaining 71.7% is the influence of other independent variables not examined in this study such as competence, work stress, etc. Keywords: Motivation, Work Environment, Workload, Employee Performance.


2019 ◽  
Author(s):  
Rossje V Suryaputri ◽  
Ahmad Farikhin

This study aims to analyze Sharia Maqashid, Competitive Advantage, Entrepreneurial Networking,andshariacomplianceontheperformanceofKS212(KoperasiSyariah212). Case study on the 212mart. The hypothesis test is using multiple linear regression analysis with Maqashid Sharia, Competitive Advantage, Entrepreneurial Networking, and sharia compliance as independent variables, and cooperative performance as the dependent variable. The data used in this study are primary data with purposive sampling techniques collected through interviews and questionnaires in May 2018. The 112 respondents in this study consist, KS212 manager, 212 community administrators and managers of 212mart in Bekasi City, Bekasi Regency, and Bogor Regency. The results showed that all independent variables simultaneously had a positive and significant effect on the dependent variable, although partially maqashid sharia, entrepreneurial networking, and sharia compliance did not significantly influence cooperative performance.


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