scholarly journals Measuring Student and Staff Satisfaction with the University Facilities

2020 ◽  
Vol 3 (3) ◽  
pp. 25-52
Author(s):  
Abdelkader Derbali ◽  
Ahmed K Elnagar

Today in the world, service companies are always concerned with the quality of services, which is used by many universities to increase their competitiveness under conditions of fierce competition. Universities, therefore, think of students as their main clients, as well as seek teachers and administrators’ satisfaction by improving the quality of their services (Nguyen, 2012). The purpose of this article is to evaluate the quality of services offered by the Community College in Taibah University to its students and staff. The data are collected by questioning a sample of 281 respondents in the Community College at Taibah University during the 2018-2019 academic year. A descriptive analysis is used to define the variables of our study, and the principal component analysis (PCA) is applied to determine the contribution of each variable as a factor that affects the respondents’ preferences. The principal component analysis method captures the key variables of the staff satisfaction at the Community College in Taibah University regarding the services provided. The empirical findings of this study let the authors show that the student and staff satisfaction of the Community College in Taibah University is related to certain factors which constitute a necessity for respondents of both genders. These results serve as benchmarks to allow managers of the institution to improve the quality of their services.  

Molecules ◽  
2019 ◽  
Vol 24 (14) ◽  
pp. 2674 ◽  
Author(s):  
Tianchen Ma ◽  
Haoan Zhao ◽  
Caiyun Liu ◽  
Min Zhu ◽  
Hui Gao ◽  
...  

Honey maturity is an important factor in evaluating the quality of honey. We established a method for the identification of natural mature acacia honey with eighteen physicochemical parameters combined with chemometric analysis. The analysis of variance showed significant differences between mature and immature acacia honey in physicochemical parameters. The principal component analysis explained 82.64% of the variance among samples, and indicated that total phenolic content, total protein content, and total sugar (glucose, fructose, sucrose) were the major variables. The cluster analysis and orthogonal partial least squares-discriminant analysis demonstrated that samples were grouped in relation to the maturity coinciding with the results of the principal component analysis. Meanwhile, the 35 test samples were classified with 100% accuracy with the method of multi-physicochemical parameters combined with chemometric analysis. All the results presented above proved the possibility of identifying mature acacia honey and immature acacia honey according to the chemometric analysis based on the multi-physicochemical parameters.


2020 ◽  
pp. 004051752097720
Author(s):  
Yuan Tian ◽  
Yi Sun ◽  
Zhaoqun Du ◽  
Dongming Zheng ◽  
Haochen Zou ◽  
...  

Down jacket fabric is greatly important in determining the quality of a down jacket. In order to enrich the research on fabric handle, subjective and objective evaluations were made for down jacket fabrics that were less studied. The comprehensive handle evaluation system for fabrics and yarns (CHES-FY) can be used to evaluate the tactile handle of the fabric by accurately and efficiently measuring the basic mechanical properties of the fabric. Therefore, the CHES-FY was used to link the objective evaluation with the subjective handle, so as to effectively estimate the total handle value of the down jacket fabric. Fifty-two kinds of down jacket fabrics were objectively tested through measuring 17 extracted parameters, and principal component analysis was adopted to establish the five main handle characteristics of fullness, softness, stiffness, smoothness, looseness and tightness to characterize basic style of the down jacket fabrics. The results showed that the subjective and objective results were in good agreement. These characteristics can be used as indicators to characterize fabric performance, and the principal component expression to characterize fabric handle can better predict the handle characteristics of down jacket fabrics. This also proves that the CHES-FY can quickly and accurately obtain the fabric handle value, and can also evaluate the fabric quality level.


2014 ◽  
Vol 675-677 ◽  
pp. 960-963
Author(s):  
Li Feng Sun ◽  
Qing Jie Qi ◽  
Xiao Liang Zhao ◽  
Rui Feng Li

In order to effectively control pollution of sources of drinking water, improve the environmental quality of drinking water and guarantee the sanitation of drinking water, it is very important to assess water source quality. Main factors of drinking water were identified. Then principal component analysis was used to establish assessment model of drinking water, which could ensure that under the condition that the primitive data information was in the smallest loss, a small number of variables were used to replace the integrated multi-dimensional variables to simplify the data structure. The weightings of principal component were determinated as theirs pollution ratios. This paper was based on the theoretical study of principal component analysis, used the monitoring data on water quality of the main water resources in 2013 to evaluate and analyze the water quality of water resources. Analysis content included the main affecting factors, cause of pollution and the degree of pollution.The resulted showed that: the main affecting factors on water quality of Fo Si water source was CODMn, TP, fluoride.


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