scholarly journals Ramping Up Customer-Centric Modular Design Projects: Mobile App Development for Pandemic Relief

Systems ◽  
2020 ◽  
Vol 8 (4) ◽  
pp. 40
Author(s):  
Khaled Medini ◽  
Stefan Wiesner ◽  
Milad Poursoltan ◽  
David Romero
Keyword(s):  
Quality Function Deployment ◽  
Modular Design ◽  
Mobile Apps ◽  
Mobile App ◽  
Point Of View ◽  
Design Parameters ◽  
Average Score ◽  
Technology Infrastructure ◽  
Information Technology Infrastructure ◽  
App Development

Today’s fast-growing demands at the global level for mobile applications (apps) cause customers to call for the customization of their apps to fit their individualized needs and business realms. Customization is a challenge for apps-development companies when they want to satisfy their numerous users in a crowded competitive market. Moreover, pursuing customization involves additional challenges when ramping up app development projects in order to meet demands at a larger scale. To address this challenge, we proposed a framework to systematize and support mobile apps’ development consistently with a customer-driven approach and modular design philosophy. From a practical point of view, the proposed framework integrates quality function deployment (QFD), axiomatic design (AD) principles, and practices from the ITIL (Information Technology Infrastructure Library) framework. The framework supports a systematic process for translating customer needs into design parameters as well as supporting prioritization of ITIL practices for further development. The effectiveness of the framework was explored in practice through a case study about an app supporting relief in the 2020 COVID-19 pandemic, as well as a survey among potential users. The assessment of the framework indicated an average score ranging between 3.58 and 3.92 in a five-point Likert scale for all of the items used in the survey.

scholarly journals Towards a Scientific Definition of App Marketing – A Practice-Oriented Approach Using Scientific and Grey Literature

2021 ◽  
Vol 2 (1) ◽  
pp. 13-25
Author(s):  
Atilla Wohllebe ◽  
Mario Hillmers
Keyword(s):  
Mobile Apps ◽  
Grey Literature ◽  
Mobile App ◽  
Point Of View ◽  
Practical Point ◽  
Gray Literature ◽  
Definition Of ◽  
Job Ads ◽  
Oriented Approach

The relevance of smartphones and mobile apps has increased significantly in recent years. Increasingly, companies are trying to use mobile apps for their business purposes. Accordingly, the role of app marketing has become more important. Nevertheless, there is no uniform understanding of the term "app marketing". Based on scientific and gray literature, two definitions of "app marketing" are developed. In the narrower sense, app marketing refers to measures aimed at making a mobile app better known and acquiring users i. e. generating app downloads. In the broader sense, app marketing refers to all activities that are used to acquire users for a mobile app, contact them, and encourage them to reach a specified goal. Additionally, based on job ads, an overview of activities in app marketing is provided from a practical point of view. Here, the focus is primarily on paid app install campaigns as well as on monitoring, reporting and analytics.

scholarly journals Quality of Mobile Apps for Care Partners of People with Alzheimer’s Disease and Related Dementias: Mobile App Rating Scale Evaluation (Preprint)

2021 ◽  
Author(s):  
Nicole E Werner ◽  
Janetta C Brown ◽  
Priya Loganathar ◽  
Richard J Holden
Keyword(s):  
Rating Scale ◽  
Mobile Apps ◽  
Mobile App ◽  
Future Research ◽  
App Development ◽  
Care Partners ◽  
Acceptable Quality ◽  
The Us ◽  
Google Play

BACKGROUND The over 11 million care partners in the US who provide care to people living with Alzheimer’s disease and related dementias (ADRD) cite persistent and pervasive unmet needs related to all aspects of their caregiving role. The proliferation of mobile applications (apps) for care partners has potential to meet the care partners’ needs, but the quality of apps is unknown. OBJECTIVE The present study aimed to 1) evaluate the quality of publicly available apps for care partners of people living with ADRD and 2) identify design features of low- and high-quality apps to guide future research and app development. METHODS We searched the US Apple and Google Play app stores with the criteria that the app needed to be 1) available in US Google play or Apple app stores, 2) directly accessible to users “out of the box”, 3) primarily intended for use by an informal (family, friend) caregiver or caregivers of a person with dementia. The included apps were then evaluated using the Mobile App Rating Scale (MARS), which includes descriptive app classification and rating using 23 items across five dimensions: engagement, functionality, aesthetics, information, and subjective quality. Next, we computed descriptive statistics for each rating. To identify recommendations for future research and app development, we categorized rater comments on the score driving factors for each item and what the app could have done to improve the score for that item. RESULTS We evaluated 17 apps (41% iOS only, 12% Android only, 47% both iOS and Android). We found that on average, the apps are of minimally acceptable quality. Although we identified apps above and below minimally acceptable quality, many apps had broken features and were rated as below acceptable for engagement and information. CONCLUSIONS Minimally acceptable quality is likely insufficient to meet care partner needs. Future research should establish minimum quality standards across dimensions for mobile apps for care partners. The design features of high-quality apps we identified in this research can provide the foundation for benchmarking those standards.

Comparison of Mobile Operating System Based on Development and Application

2013 ◽  
Vol 411-414 ◽  
pp. 420-424
Author(s):  
Qian Xing
Keyword(s):  
Operating System ◽  
Business Model ◽  
Mobile Apps ◽  
Smart Phone ◽  
Mobile App ◽  
Market Mechanism ◽  
App Development ◽  
Development Technology ◽  
Model Device

With the popular of smart phone, mobile APPs have been developed largely. This paper, firstly introduces business model and market mechanism, then in terms of development technology, portal model, device set, platform integration, analyses mobile OS as well as influence on mobile APPs, at last gives a trend of mobile APP development.

scholarly journals Design Requirements for New Food Delivery and Waste Collection System Onboard Commercial Transport Aircraft

2020 ◽  
Vol 9 (3) ◽  
pp. 2207-2212
Keyword(s):  
Quality Function Deployment ◽  
Food Delivery ◽  
Point Of View ◽  
Design Parameters ◽  
Waste Collection ◽  
Collection System ◽  
Transport Aircraft ◽  
Public Survey ◽  
Design Requirements ◽  
The Operating Mechanism

The objective of this paper is to identify the driving needs for an improved food delivery and waste collection system to be implemented onboard of the commercial passenger transport aircraft. Quality Function Deployment (QFD) method has been applied to establish the design requirements from the point of view of the passengers and airlines. The collected data from conducted public survey and also interview sessions with the experts from the airlines are utilized to construct the House of Quality (HOQ). In short, it has been found that safety and cleanliness are the two top prioritized design requirements for a new food delivery and waste collection system. On the other hand, the type of carriage, overall profile of the system and also the operating mechanism used for the system are top technical design parameters that can influence the successful achievement of the design requirements. Findings from this study will be further utilized to generate design options for the improved food delivery and waste collection system.

scholarly journals Net Neutrality and Mobile App Innovation in Denmark and Netherlands 2010–2016

2018 ◽  
Vol 17 (3) ◽  
pp. 207-224
Author(s):  
Roslyn Layton
Keyword(s):  
Mobile Networks ◽  
Mobile Apps ◽  
Self Regulation ◽  
Mobile App ◽  
Net Neutrality ◽  
The European Union ◽  
App Development ◽  
The Us ◽  
Before And After ◽  
The Impact

Abstract Net neutrality or “Open Internet” rulemaking has been ongoing for more than a decade. Some 50 nations have adopted formal rules including the US (then repealed), the European Union, India, and many countries in Latin America. Among other arguments, it is asserted that net neutrality rules are necessary for application innovation. While the focus for policymakers has largely been to make rules, there is less attention on how to measure the impact of such rules and how well they achieve their innovation goals. The article summaries a specific research investigation to what degree the introduction of rules in a given country stimulates innovation in that country’s mobile app ecosystem. The focus in on mobile networks because it allowed the most consistent data across countries. The study covered 53 countries, their net neutrality policies (or lack thereof), and the results to the respective mobile application ecosystems of the countries adopting rules between the period of 2010–2016. This investigation tests the proposition that countries which adopt net neutrality rules should experience an increase in mobile app development innovation within their national economy. To test this, a statistical methodology was developed based upon measuring the number of locally developed mobile apps in the country for relevant periods before and after rules are imposed and the corresponding app downloads, usage, and revenue. Measurement was conducted with two independent toolsets and adjusted for the sophistication and penetration of advanced mobile networks in the country. To make more meaningful comparisons and avoid inevitable heterogeneity across the countries, the investigation focuses on two similar countries with different rules, Denmark with soft rules (self-regulation) and Netherlands with hard rules (legislation). The study reviewed the leading theories of innovation as well as the foundational papers in net neutrality to explain the observed discrepancies. The research finds significant statistical support for “soft” net neutrality measures adopted on a voluntary basis. Hard rules adopted through legislation and regulation were not associated with greater mobile app development for the given country. Denmark increased in local mobile app development while Netherlands decreased. Additionally, the explosion of mobile apps from countries with no net neutrality rules and the general dearth of mobile apps from countries which have had hard rules for years runs counter to expected results. This suggests that policymakers revisit their assumptions and expectations for net neutrality policy.

scholarly journals Ubiquitous Role of Social Networking in Driving M-Commerce: Evaluating the Use of Mobile Phones for Online Shopping and Payment in the Context of Trust

SAGE Open ◽  
2020 ◽  
Vol 10 (3) ◽  
pp. 215824402093953 ◽  
Author(s):  
Syed Far Abid Hossain ◽  
Zhao Xi ◽  
Mohammad Nurunnabi ◽  
Khalid Hussain
Keyword(s):  
Social Media ◽  
Social Networking ◽  
Mobile Phones ◽  
Social Networking Sites ◽  
Online Shopping ◽  
Mobile Apps ◽  
Mobile App ◽  
Point Of View ◽  
Security Issues

The article analyzes the role of driving m-commerce with social networking and therefore provides insight into how the application of mobile apps influences customers’ perceptions on purchasing products online and on the mode of payment. The consumers are engaged in social interactions through the internet by the new opportunities provided by social media. These interactions provide and generate certain values for both businesses and consumers. An upsurge in the application of social media on mobile phones by users is evident, giving optimism and the ability to view the role of the integration of m-commerce into social media. Certain criteria like mobile app compatibility, trust, perceived value of mobile phone apps for online shopping, and online payment are examined from the point of view of consumers who purchase products, save purchase time, and provide easy use and security through social networking sites and m-commerce. Adoption of a digital mode of payment is affected by the education level of the consumers as, if they are internet savvy, they will be more inclined to use the digital payment mode. The article not only discusses the role of education in the better understanding of consumers toward the application of online modes of transaction through mobile phones, but also indicates that there are security issues, although these have been resolved to some extent by technological advances. Yet, there is need for the retailers as well as the consumers to achieve further technological progress.

An ISM Approach for Modeling the Issues and Factors of Mobile App Development

2018 ◽  
Vol 28 (07) ◽  
pp. 937-953 ◽  
Author(s):  
Mamta Pandey ◽  
Ratnesh Litoriya ◽  
Prateek Pandey
Keyword(s):  
Software Industry ◽  
Mobile Apps ◽  
Relevant Literature ◽  
Mobile App ◽  
Structure Modeling ◽  
Mutual Relationship ◽  
Interesting Phenomenon ◽  
Developmental Approach ◽  
App Development ◽  
Increasing Trend

Software industry is turning toward endorsing application (app, in short) development due to the ubiquitous use and interest in this computing pattern. Increasing trend and popularity of mobile apps reveal several issues for the developers to address. Absence of a scientific developmental approach adds further issues to the apps development. There are millions of daily downloads, use and views on mobile apps, which give rise to an interesting phenomenon of apps acceptance by the user community. It is significant to note that users tend to reject or dislike apps that present challenges, owing to the issues in the apps, to them. Therefore, it is imperative to know the different issues that affect mobile ratings. In this paper, we have identified 14 issues by reviewing the relevant literature and collected the data from numerous mobile app stores to find the influence of the identified issues on mobile app ratings. Further, an interpretive structure modeling (ISM) approach is used to categorize the identified issues into four groups — dependent, driving, linkage and autonomous — for better understanding and further analysis. There are two objectives of this research paper: (1) to identify issues in apps which affect ratings and (2) to find out mutual relationship between dominating issues in mobile apps.

scholarly journals Investigating Agile Adoption in Saudi Arabian Mobile Application Development

2020 ◽  
pp. 265-271
Author(s):  
Fahad S. Altuwaijri ◽  
Maria Angela Ferrario
Keyword(s):  
Saudi Arabia ◽  
Software Industry ◽  
Mobile Apps ◽  
Mobile App ◽  
Medium Size ◽  
Application Development ◽  
App Development ◽  
Mobile Application Development ◽  
Tools And Techniques ◽  
Insight Into

Abstract Mobile app development has been considered as one of the fastest growing segments of the software industry both worldwide and in Saudi Arabia. Due to their pervasiveness, mobile applications call for consideration of complex and rapidly changing requirements given the diversity of their environments. Therefore, agile is considered the most suitable methodology for developing mobile apps. However, little research has investigated agile adoption in mobile app development in the real context. Therefore, the purpose of this PhD is to investigate the factors that have a significant impact on agile adoption in mobile app development by small and medium-size software organisations in Saudi Arabia. The expected key contribution of this research will be a deep insight into agile adoption in mobile app development, and the design and development of tools and techniques that may support agile adoption within Saudi context.

scholarly journals Quality, Functionality, and Features of Chinese Mobile Apps for Diabetes Self-Management: Systematic Search and Evaluation of Mobile Apps

10.2196/14836 ◽  
2020 ◽  
Vol 8 (4) ◽  
pp. e14836 ◽  
Author(s):  
Enying Gong ◽  
Zongmuyu Zhang ◽  
Xurui Jin ◽  
Yishan Liu ◽  
Lumin Zhong ◽  
...  
Keyword(s):  
Blood Glucose ◽  
Behavior Change ◽  
Rating Scales ◽  
Mobile Apps ◽  
Mobile App ◽  
Systematic Search ◽  
Self Management ◽  
Average Score ◽  
Inclusion Criteria

Background The emergence and advancement of mobile technologies offer a promising opportunity for people with diabetes to improve their self-management. Despite the proliferation of mobile apps, few studies have evaluated the apps that are available to the millions of people with diabetes in China. Objective This study aimed to conduct a systematic search of Chinese mobile apps for diabetes self-management and to evaluate their quality, functionality, and features by using validated rating scales. Methods A systematic search was conducted to identify Chinese apps for diabetes self-management in the four most popular Chinese language mobile app stores. Apps were included if they were designed for diabetes self-management and contained at least one of the following components: blood glucose management, dietary and physical activity management, medication taking, and prevention of diabetes-related comorbidities. Apps were excluded if they were unrelated to health, not in Chinese, or the targeted users are health care professionals. Apps meeting the identified inclusion criteria were downloaded and evaluated by a team of 5 raters. The quality, functionalities, and features of these apps were assessed by using the Mobile App Rating Scale (MARS), the IMS Institute for Healthcare Informatics Functionality score, and a checklist of self-management activities developed based on the Chinese diabetes self-management guideline, respectively. Results Among 2072 apps searched, 199 were eligible based on the inclusion criteria, and 67 apps were successfully downloaded for rating. These 67 apps had an average MARS score of 3.42 out of 5, and 76% (51/67) of the apps achieved an acceptable quality (MARS score >3.0). The scores for the four subdomains of MARS were 3.97 for functionality, 3.45 for aesthetics, 3.21 for information, and 3.07 for engagement. On average, reviewed apps applied five out of the 19 examined behavior change techniques, whereas the average score on the subjective quality for the potential impact on behavior change is 3 out of 5. In addition, the average score on IMS functionality was 6 out of 11. Functionalities in collecting, recording, and displaying data were mostly presented in the reviewed apps. Most of the apps were multifeatured with monitoring blood glucose and tracking lifestyle behaviors as common features, but some key self-management activities recommended by clinical guidelines, such as stress and emotional management, were rarely presented in these apps. Conclusions The general quality of the reviewed apps for diabetes self-management is suboptimal, although the potential for improvement is significant. More attention needs to be paid to the engagement and information quality of these apps through co-design with researchers, public health practitioners, and consumers. There is also a need to promote the awareness of the public on the benefit and potential risks of utilizing health apps for self-management.

scholarly journals Automatic Work-Hours Recorder for Medical Staff (Staff Hours): Mobile App Development

10.2196/16063 ◽  
2020 ◽  
Vol 8 (2) ◽  
pp. e16063
Author(s):  
Ting-Wei Chiang ◽  
Si-Yu Chen ◽  
Yuan-Chien Pan ◽  
Yu-Hsuan Lin
Keyword(s):  
Health Care Professionals ◽  
Medical Staff ◽  
Mobile Apps ◽  
Mobile App ◽  
Work Hours ◽  
Total Work ◽  
Overtime Work ◽  
Labor Regulations ◽  
App Development ◽  
Resident Physicians

Background There are numerous mobile apps for tracking work hours, but only a few of them record work hours automatically instead of relying on manual logging. No apps have been customized for medical staff, whose work schedules are highly complicated as they have both regular hours and on-call duties. Objective The specific aims of this study were to (1) identify the Staff Hours app users’ GPS-defined work hours, (2) examine the overtime work hours from the app-recorded total work hours and the participants’ self-reported scheduled work hours, and (3) compare these app-recorded total work hours among different occupations. Methods We developed an app, Staff Hours, to automatically calculate a user’s work hours via GPS background data. Users can enter their scheduled hours, including regular hours and on-call duties. The app automatically generates overtime reports by comparing the app-recorded total work hours with the user-defined scheduled hours. A total of 183 volunteers (60 females and 123 males; mean age 32.98 years, SD 6.74) were included in this study. Most of the participants (162/183, 88.5%) were medical staff, and their positions were resident physicians (n=89), visiting staff (n=38), medical students (n=10), registered nurses (n=25), and non–health care professionals (non-HCPs; n=21). Results The total work hours (mean 55.69 hours, SD 21.34) of the 183 participants were significantly higher than their scheduled work hours (mean 50.67 hours, SD 21.44; P=.01). Medical staff had significantly longer total work hours (mean 57.01 hours, SD 21.20) than non-HCPs (mean 45.48 hours, SD 20.08; P=.02). Residents (mean 60.38 hours, SD 18.67) had significantly longer work hours than visiting staff (mean 51.42 hours, SD 20.33; P=.03) and non-HCPs (mean 45.48 hours, SD 20.08; P=.004). Conclusions Staff Hours is the first automatic GPS location–based app designed for medical staff to track work hours and calculate overtime. For medical staff, this app could keep complete and accurate records of work hours in real time, reduce bias, and allow for better complying with labor regulations.

Sign in / Sign up

Export Citation Format

Share Document