scholarly journals Consumers’ Attitudes towards Organic Products and Sustainable Development: A Case Study of Romania

2017 ◽  
Vol 9 (9) ◽  
pp. 1559 ◽  
Author(s):  
Camelia Oroian ◽  
Calin Safirescu ◽  
Rezhen Harun ◽  
Gabriela Chiciudean ◽  
Felix Arion ◽  
...  
Keyword(s):  
Sustainable Development ◽  
Organic Products

scholarly journals How to Make E-Commerce More Successful by Use of Kano’s Model to Assess Customer Satisfaction in Terms of Sustainable Development

2019 ◽  
Vol 11 (18) ◽  
pp. 4830 ◽  
Author(s):  
Manuela Ingaldi ◽  
Robert Ulewicz
Keyword(s):  
Sustainable Development ◽  
Customer Satisfaction ◽  
One Dimensional ◽  
Customer Expectations ◽  
Kano’S Model ◽  
Organic Products ◽  
Near Future ◽  
Online Shops ◽  
Potential Customers

Personalization, mobility, deliveries on the same day, and perhaps artificial intelligence—all of these elements will shape e-commerce in the near future. It is necessary to consider what features and standards online shops will have to meet in order to achieve success and to adapt to the changing preferences and requirements of the customer and their awareness of the perception of the environment through the prism of, for example, sustainable development. This means there is a need to specify a set of attributes that will influence the decision to use the services of a given e-shop. Despite all efforts, many online shops fail because they do not meet the expectations of customers. At the same time, meeting customer expectations is a big challenge for newly emerging e-shops. There are many studies on sustainable development in e-commerce, but there is no specific methodology for e-shop design, especially in the aspect of sustainable development. The authors propose a methodology based on Kano’s model and customer satisfaction to explore customers’ stated needs and unstated desires and to divided them into different groups with different impacts on customer satisfaction. In this paper, a case study on the attributes of customer satisfaction for a newly opened e-shop with organic products, which is to operate in the countries of Central Europe and takes into account selected assumptions of sustainable development, was presented. The research took the form of an original (authorial), universal survey that can be used in other similar research. A total of 1069 correctly completed surveys were taken into account for the analysis. Respondents indicated 16 must-have features for the e-shop in order to make customers benefit from its services and 11 one-dimensional features that will determine the level of customer satisfaction. Among the must-have features, there were those related to sustainable development, which indicates the environmental awareness of potential customers. The obtained results were given to the management of the research e-shop and were included during the design of its operation. After one to two years of e-shop operation, the results will be verified.

scholarly journals Production of the organic cocoa in the amazon: a case study of the amazon organic products cooperative – COPOAM

2017 ◽  
Vol 9 (3) ◽  
Author(s):  
Magda Vronski ◽  
Silvia Maia Olimpio
Keyword(s):  
Sustainable Development ◽  
Natural Resources ◽  
Local Development ◽  
Participatory Management ◽  
Market Expansion ◽  
Descriptive Research ◽  
Organic Products ◽  
Agricultural Families

This article aims to show the results and discussions of the exploratory descriptive research carried out by the Cooperative of Organic Products of the Amazon (COPOAM), which is composed of cocoa producers part of agricultural families cooperative located in the Transamazon Highway region, state of Pará. The main purpose of this research is to illustrate the producer’s strategies towards production and marketing of organic products. This work also demonstrates the cooperative's market expansion based on its formalized contracts and sustainable development practices, which can stimulate initiatives that promote the good use of natural resources in the Amazon, as well as participatory management of the territory. Such actions contribute to local development in a needy and anthropized region.

Social Design for Services Framework

2018 ◽  
Vol 1 (1) ◽  
Author(s):  
Melanie SARANTOU ◽  
Satu MIETTINEN
Keyword(s):  
South Africa ◽  
Sustainable Development ◽  
Research Group ◽  
Design Research ◽  
Service Design ◽  
Social Design ◽  
Practical Action ◽  
The Social ◽  
The World

This paper addresses the fields of social and service design in development contexts, practice-based and constructive design research. A framework for social design for services will be explored through the survey of existing literature, specifically by drawing on eight doctoral theses that were produced by the World Design research group. The work of World Design researcher-designers was guided by a strong ethos of social and service design for development in marginalised communities. The paper also draws on a case study in Namibia and South Africa titled ‘My Dream World’. This case study presents a good example of how the social design for services framework functions in practice during experimentation and research in the field. The social design for services framework transfers the World Design group’s research results into practical action, providing a tool for the facilitation of design and research processes for sustainable development in marginal contexts.

LAND PLANNING AS A SUPPORT FOR SUSTAINABLE DEVELOPMENT BASED ON TOURISM: A CASE STUDY OF SLOVAK RURAL REGION

2017 ◽  
Vol 16 (2) ◽  
pp. 449-458 ◽  
Author(s):  
Michal Klauco ◽  
Bohuslava Gregorova ◽  
Peter Koleda ◽  
Ugljesa Stankov ◽  
Vladimir Markovic ◽  
...  
Keyword(s):  
Sustainable Development ◽  
Land Planning ◽  
Rural Region
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