scholarly journals Scenarios for the Development of Polish Passenger Transport Services in Pandemic Conditions

2021 ◽  
Vol 13 (18) ◽  
pp. 10278
Author(s):  
Maria Cieśla ◽  
Sandra Kuśnierz ◽  
Oliwia Modrzik ◽  
Sonia Niedośpiał ◽  
Patrycja Sosna
Keyword(s):  
Future Development ◽  
Planning Process ◽  
Service Providers ◽  
Passenger Transport ◽  
Transport Service ◽  
Multiple Perspectives ◽  
Online Questionnaire ◽  
Transport Services ◽  
Factors Influencing ◽  
Major Factors

The article presents a prediction regarding the development of passenger transport services, considering random factors related to the COVID-19 pandemic situation, based on scenario methods. The SARS-CoV-2 coronavirus pandemic has significantly affected the way passenger transport services are provided, mainly due to sanitary restrictions imposed by epidemiological services. At the same time, the communication behaviour of travellers has also changed, which in turn has influenced the demand for these services. The following study investigates transport service future development issues from multiple perspectives, including demand analysis, the selection of major factors influencing the development of passenger transport for individual Polish passengers using an online questionnaire, and scenario designs. The main purpose of this article is to build various scenarios for the development of passenger transport, considering changes in the demand for these services and factors related to their perception by the users of the means of transport. The main factors influencing the future development of passenger transport and the possible scenarios can support public transport service providers in planning their services in the post-shutdown phase as well as in their respective modelling development requirements. This can support the planning process with decision-making based on future behavioural trends.

scholarly journals A Proposal of Measures Towards a Qualitative Enhancement of Bus Transport Services in the Primorsko-goranska County

Pomorstvo ◽  
2018 ◽  
Vol 32 (1) ◽  
pp. 50-58
Author(s):  
Siniša Vilke ◽  
Tomislav Krljan ◽  
Borna Debelić
Keyword(s):  
Qualitative Data ◽  
Current Situation ◽  
Passenger Transport ◽  
Transport Service ◽  
The Public ◽  
Transport Services ◽  
Passenger Flows ◽  
Bus Transport ◽  
Density Rate

The survey, which consisted of counting, polling and recording, has provided data on the existing volume of passenger flows in public bus stations/terminals within the Primorsko-goranska (Littoral-Mountainous) County (hereinafter: the PG County), the density rate of passengers on bus lines that operate on County connections and on bus lines connecting the PG County with other counties in Croatia. In addition to the quantitative parameters, the qualitative data were analyzed that had been obtained by polling passengers at the Rijeka bus terminal, whereupon detailed opinions of direct users of the service were elaborated with the aim of obtaining a picture of the current situation of the public bus transport in the PG County. The data collected were used in evaluating the quality of the passenger transport service provided and in determining measures to be taken in order to bring both the actual quality of transport and the satisfaction of passengers to a higher level.

scholarly journals Using mixed methods to design service quality evaluation indicator system of railway container multimodal transport

2019 ◽  
Vol 103 (1) ◽  
pp. 003685041989049 ◽  
Author(s):  
Xiaoping Fang ◽  
Chao Cao ◽  
Zhiya Chen ◽  
Weiya Chen ◽  
Linglin Ni ◽  
...  
Keyword(s):  
Factor Analysis ◽  
Service Quality ◽  
Service Providers ◽  
Hot Spot ◽  
Indicator System ◽  
Evaluation Index System ◽  
Transport Service ◽  
Good Reliability ◽  
Transport Services ◽  
Multimodal Transport

Multimodal transport can bring the technical and economic advantages in different transportation modes into full play. While ensuring the level of service, it can reduce energy consumption and transport costs. Governments of most countries are actively promoting it. Therefore, it has become a research hot spot. Being a green, fast, and all-day transport mode, railways play an important role in multimodal transport. This article aims to analyze a multimodal transport service quality indicator system involving railways from the perspectives of customers, multimodal service providers, and governments. Qualitative and quantitative research methods were adopted to analyze the secondhand data of academic papers, government policy, and industry reports to clarify the quality characteristics of multimodal transport services. Using grounded theory and to analyze firsthand data from in-depth interviews with multimodal transport practitioners, 25 evaluation indicators of container multimodal transport service quality were chosen to be the evaluation index system. To test and improve the evaluation scale, 270 valid questionnaires were analyzed using SPSS 24.0 and AMOS 21.0 software, including reliability analysis, exploratory factor analysis, and confirmatory factor analysis. The results show that all the indicators meet the standard requirements and have good reliability and validity.

scholarly journals Development of specialized models of urban passenger transportation

2019 ◽  
Vol 67 ◽  
pp. 03005
Author(s):  
Evgeniy Kolbachev ◽  
Natalya Napkhonenko ◽  
Maryna Karayeva ◽  
Dmytro Maloshtan
Keyword(s):  
Cost Reduction ◽  
Heuristic Method ◽  
Passenger Transport ◽  
Transport Service ◽  
Criterion Function ◽  
Passenger Transportation ◽  
Transport Services ◽  
Effective Transport ◽  
Passenger Flows ◽  
Transport Problems

Peculiarities of transport services for the transportation of passengers, which must be taken into account when creating logistics models for organizing and managing passenger flows, are considered. Need of cost reduction of time of passengers for transport service is proved. The conclusion is drawn on need of the effective transport system creation, for the purpose of observance of intervals of the movement of buses on routes. The possibility of use of architectural approximations classes for the solution of transport logistics problems is analysed. The methods used for solving transport problems where the most widespread is modeling and algorithmization of the determined task formulation strategy with use of a classical algorithm of mathematical programming are considered. The prospects of a meta-heuristic method use is a genetic algorithm for the solution of tasks of the control of city passenger transport adapted to objective conditions are proved. The main features of genetic algorithms consisting in an opportunity by optimization to use criterion function and to consider the necessary number of restrictions are defined. The structure of a chromosome which represents the coded option of the movement of the bus in real time depending on a road situation is received.

scholarly journals Coopetition between Taxi Passenger Transport and Passenger Car Rental Industries in Taiwan

2020 ◽  
pp. 1-27
Author(s):  
Jui-Lung Chen ◽  
Hsuan-Yi Lee
Keyword(s):  
Future Development ◽  
Business Models ◽  
Sharing Economy ◽  
Passenger Transport ◽  
Passenger Car ◽  
Competition And Cooperation ◽  
Transport Services ◽  
Car Rental ◽  
Case Study Methods

At present, taxi passenger transport and passenger car rental industries offer passenger transport services with small-sized vehicles in Taiwan. These two industries overlap but have significant differences in their management and business models. Recently, the introduction of online car-hailing platforms (sharing-economy industries like Uber) into Taiwan has intensified the competition and conflicts between these two industries. Thus, the Taiwan government has amended the law to distinguish them from each other more clearly. This study adopted observation and case study methods for the analysis of competition and cooperation between these two industries in Taiwan. Lastly, it offered suggestions on the future development of the two industries, in the hope of providing reference for the fields across academia, industry and government.

scholarly journals Valuation of Transport Service Characteristics Relevant for the Establishment of Fast Inter-City Lines in Sea-Borne Passenger Traffic

2018 ◽  
Vol 7 (02) ◽  
pp. 174-183
Author(s):  
Maja Krčum ◽  
Veljko Plazibat ◽  
Senka Šekularac Ivošević
Keyword(s):  
Social Costs ◽  
Passenger Transport ◽  
Transport Service ◽  
Travel Costs ◽  
Passenger Traffic ◽  
Service Characteristics ◽  
Transport Services ◽  
The Social ◽  
Direct Growth ◽  
The Impact

This paper analyses and evaluates major characteristics of transport services relevant for the organization of fast inter-city lines in maritime passenger transport. Service characteristics that have been subjected to research and assessment include: 1) individual travel costs, 2) travel duration, 3) travel safety, 4) social costs of transport, 5) ability to create a traffic service and 6) other elements of the traffic service. Using descriptive statistics and growth matrix, the analysis reveals that the Ability to create a traffic service and Travel duration, both having direct growth rates of 75 %, will have the largest impact on the establishment of fast inter-city sea-borne lines, followed by the Social costs of transport with the direct growth rate of 68.42 %. The impact of other transport service characteristics on the organization of fast inter-city lines in maritime passenger transport is estimated as moderate.

Evaluation of the Quality of Motor Transport Services

2021 ◽  
pp. 264-272
Author(s):  
Olena Khachaturyan ◽  
◽  
Serhiy Khachaturyan ◽  
Keyword(s):  
Quality Assessment ◽  
Service Providers ◽  
Road Transport ◽  
Transport Service ◽  
Motor Transport ◽  
Transport Services ◽  
Leading Position ◽  
Perception Of Quality ◽  
High Level

Recently, the sphere of providing motor transport services has become more and more widespread and developed. The number of enterprises and sole proprietors in the market of motor transport services is constantly increasing. At the same time, the level of competition between motor transport service providers is growing, which makes it necessary to improve the quality of motor transport services. After all, a high level of quality allows us to occupy a leading position in this sector of the economy. There is an urgent need to assess the quality of motor services, and it is important to assess their quality from the standpoint of consumers of these services. Distinctive features of methodical bases of carrying out quality assessment at the enterprises of motor transport are defined. In the course of research both group, and individual indicators of quality assessment are established. Quality assessment is the result of the course of perception of quality, which is formed in the process of providing services to the user and is accompanied by a specific assessment of the quantitative degree of compliance of the received service with his expectations. Analysis of existing indicators revealed assessment of service quality. The stages of quality assessment, consistent provision of their implementation and the main basic provisions are determined, based on which a set of methodological approaches to assessing the quality of road transport services can be improved. The levels of evaluation of motor transport services and their content are established. An approach to assessing the quality of road transport service and the implementation of the course of providing services to users, which is based on its identified values in three stages: standardized, consolidated and expanded. The signs of the quality of the course of providing services to users on the basis of "points of conflict" with them are substantiated by two classes of signs: "effective" and "instrumental".

scholarly journals Managing Dynamically Changing Traffic Flows

2018 ◽  
Vol 7 (4.3) ◽  
pp. 222 ◽  
Author(s):  
M Karaeva ◽  
N Napkhonenko ◽  
V Perevozniuk
Keyword(s):  
Service Providers ◽  
Traffic Flows ◽  
Passenger Transport ◽  
Criterion Function ◽  
Passenger Traffic ◽  
Organization And Management ◽  
Transport Services ◽  
Large Size ◽  
Relationship Of ◽  
To Receive

The brief analysis of publications in the field of transport development, the organization and management of urban passenger traffic in the conditions of constantly changing passenger traffics is carried out. The efficiency of using logistic methods is proved by optimization of public passenger transport of the megalopolis. The factors influencing regularity of passenger traffics formation and their dynamic spatial distribution taking into account the main communications between passenger formed points and service providers are revealed. For improvement of traffic flows management the relevance of development of new mathematical models and methods considering relationship of cause and effect between the input and output parameters is established. Methods of solving large-size problems in the conditions of difficult criterion function are considered. Advantages and the prospects of meta-heuristic methods application – genetic algorithms – are shown at the solution of the transport tasks characteristic of unstable streams.For solving the objective using a set of genes is proposed which elements represent a chromosome with a certain set of decisions. Restrictions are formulated and operators of casual changes for a work of genetic algorithm are defined. The algorithm allowing to define and range the key input parameters influencing process of providing transport services and to receive parameters for the output correlation analysis is obtained.  

scholarly journals Quality of Transport Service in Intercity Road Passenger Transport: A Literature Review

2020 ◽  
pp. 18-28
Author(s):  
Tomislav Bubalo ◽  
◽  
Marijan Rajsman
Keyword(s):  
Quality Management ◽  
Road Transport ◽  
Passenger Transport ◽  
Transport Service ◽  
The Public ◽  
The Road ◽  
Public Road ◽  
Transport Services ◽  
Business Excellence

Achieving an adequate level of quality of transport services is a prerequisite for providing transport services. Certain level of quality of transport services is essential for the operation of intercity road passenger transport due to the increasingly competitive competitiveness of road transport companies in the transport services market. The topic of this research is also based on the presented topic, primarily through a comprehensive and systematic presentation of the current scientific knowledge in the area of quality management in road passenger transport. The structure of the public road transport system and the quality of transport services are described. The paper presents the quality of transport services as the basis of business excellence of road transport companies. Various models of quality management of transport services are described, as well as methods of assessing the quality of transport services in road passenger transport. The review is displayed of the current scientific research on the elements of quality of transport services in road passenger transport. The purpose of the research is to improve the methodology for assessing the quality of transport services with the aim of optimizing business and competitiveness of the road transport company.

scholarly journals Structure of Passenger Transport Service Utility for Population

2021 ◽  
pp. 5-16
Author(s):  
Y. V Nahornyi ◽  
І. Є Ivanov
Keyword(s):  
Quality Management ◽  
Public Transport ◽  
Traffic Management ◽  
Positive Impact ◽  
Passenger Transport ◽  
Population Mobility ◽  
Transport Service ◽  
Technological Parameters ◽  
Transport Services

Purpose. The research is aimed at the development of scientific and technological bases for determining the utility of passenger transport services for the population in the conditions of formation of phased quality management. Methodology. The structure of the utility of passenger transport services for the population is determined on the basis of developing a systematic representation of the characteristic impact of the perception of management decisions effectiveness for improving the quality of transport services on mobility. The account of complex system properties of city public passenger transport is realized by construction of interlevel interrelations and establishment of methodical regulations for coordinating the parameters of quality management of public transport service with the indicators of its utility perception. Findings. The presented logical sequence of population mobility formation is based on reproduction of the general conditions of increasing transport service utility due to step-by-step realization of control actions that makes it possible to establish conditions of their expediency and parameterization. A model of marginal utility has been developed to qualitatively assess the technological utility of urban public passenger transport. It is presented in the form of a category that reproduces the relationship between the result of changes in the quality of transport services, consumer utility of transport services and the level of resources used. Originality. The procedure for assessing the consumer utility of urban public passenger transport has been formalized, which, in contrast to the existing ones, is based on the established impact of technological parameters of routes on the formation of population mobility and ensures accounting of transport service quality indicators in determining the technological utility. Practical value. The application of the theory of utility in improving the operation of urban public passenger transport in general contributes to the development of the theory of passenger traffic management and can significantly increase the effectiveness of the choice of rational management measures to improve technological processes and the quality of transport services. The conditions for the formation of a positive impact of consumer utility of urban passenger transport on the mobility of the urban population are established. Based on the selected connection, it is possible to form a system of parameters for assessing the quality of public transport services.

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