scholarly journals The Challenges of Sustainable Development on Facilities Management Outsourcing Services: An Investigation in Educational Facilities

2021 ◽  
Vol 13 (15) ◽  
pp. 8156
Author(s):  
Ka Leung Lok ◽  
Andrew Smith ◽  
Alex Opoku ◽  
Charles Chen
Keyword(s):  
Sustainable Development ◽  
Critical Success Factors ◽  
Success Factors ◽  
Service Providers ◽  
Working Environment ◽  
Facilities Management ◽  
Educational Facilities ◽  
Critical Success ◽  
Outsourcing Strategies ◽  
The Impact

(1) Background: Generally, firms are reluctant to report outsourcing failures, no matter what industry they operate within. To eliminate poor performance of outsourced service providers, it is necessary to establish a specific outsourcing relationship model for facilities management (FM). The purpose of this paper is to study the concept of outsourcing relationships in relation to FM and to investigate the design of the critical success factors on sustainable outsourcing strategies through a discussion of four dimensions (ownership of FM assets, control of FM assets, competitive position and long-term plan). (2) Methods: Based on two questionnaire surveys, data were collected from 38 clients and 34 service providers. The study evaluated the FM outsourcing strategies from critical success factors in educational facilities in Hong Kong. (3) Results: This study explains the impact of FM outsourcing strategies on Hong Kong’s four commonly outsourced FM contracts including building maintenance, security, cleaning and catering from the clients’ and service providers’ point of view. (4) Conclusions: This is the outsourcing way forward in order to create a better working environment conducive for all the parties that would result in better sustainability of FM’s future and thus impact the economic objectives of sustainable development, in parallel with adding social and environmental value.

scholarly journals Evaluating Critical Success Factors of ERP Implementation in SMEs

2019 ◽  
Vol 8 (2) ◽  
pp. 1144-1149
Keyword(s):  
Enterprise Resource Planning ◽  
Critical Success Factors ◽  
Success Factors ◽  
Service Providers ◽  
State Of The Art ◽  
Resource Planning ◽  
Erp Implementation ◽  
Critical Success ◽  
The Impact ◽  
Failure Factors

This paper is aimed at reviewing present state of the art (1998-March 2019) on the impact of Enterprise Resource Planning (ERP) implementation in Small and Medium Enterprises (SMEs). It includes critical success factors and critical failure factors.The technique depends on writing survey for optional information gathering. It characterizes the expressions that are utilized to get explore papers from databases and advanced studies on the ERP implementation in SMEs. It additionally incorporates the consideration and prohibition criteria to improve nature of papers. At that point methodical audit is made on the accessible papers to research the effect of ERP usage in SMEs.Critical factors are identified for success and failure of ERP implementations and actual impact of the same on SMEs (add actual success and failure factors here besides impact). The research found in this paper has limitations in terms of the period of which research papers have been reviewed. An implicit limitation is that it does not consider an empirical study except focusing on the state of the art found in the research area. However, its insights will have potential benefits and the directions for future work helps in further scope of the research. This paper contributes to the research on the impact of ERP implementation on SMEs either positively or negatively. It discovers critical success factors, critical failure factors and impact through secondary data collection method. The insights will help SMEs and stakeholders of SMEs and ERP service providers to know the reasons for failure or success and take necessary course of action.

scholarly journals Exploring Critical Success Factors for Green Housing Projects: An Empirical Survey of Urban Areas in China

2019 ◽  
Vol 2019 ◽  
pp. 1-13
Author(s):  
Peidong Sang ◽  
Haona Yao
Keyword(s):  
Sustainable Development ◽  
Project Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Successful Development ◽  
Critical Success ◽  
Constraint Factors ◽  
Green Housing ◽  
Management Factors ◽  
The Impact

The trend of China’s construction industry has gradually shifted from traditional high-consumption to efficient green development mode to achieve the new goals of energy conservation, emission reduction, and sustainable development. The successful development of green housing (GH) has become a major strategic choice. Given the smooth implementation and delivery of GH projects, this study aimed to assess the impact of critical success factors (CSFs) on GH development by identifying controllable CSFs. Firstly, 20 controllable CSFs were identified through literature review. Secondly, the data collected by the questionnaire were used for principal component analysis (PCA). The factor analysis showed that the CSFs can be summarised into five important principal components, namely, (1) project management factors, (2) personnel ability factors, (3) teamwork-oriented factors, (4) human resource factors, and (5) financial and constraint factors. Finally, multiple regression analysis was used to assess the importance of CSFs. Results showed that project management factors, personnel capacity factors, and financial and constraint factors exerted positive impact on the successful development of the projects, with project management factors having the greatest impact. This work provides not only useful information and practical guidance for enterprises in GH development practice but also certain reference value for building a sustainable development society in China.

Preliminary Study of the Impact of Critical Success Factors on Project Success in Pakistan

2014 ◽  
Vol 1 (4) ◽  
pp. 9-13 ◽  
Author(s):  
Aqeel Ahmed ◽  
Muhammad Sehail Younis
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Project Success ◽  
Workforce Planning ◽  
Survey Instrument ◽  
Past Performance ◽  
Cronbach Alpha ◽  
Critical Success ◽  
Preliminary Study ◽  
The Impact

This preliminary study attempts to link among the critical success factors on overall project success in public sector organizations in Pakistan.  In this study it’s reflected that major critical success factors (soundness of Business & workforce, planning & control, quality performance and past performance) can enhance the success of the project in Pakistan.  The purpose of this preliminary study was to verify the reliability of the survey instrument which has been used in European countries. It was found that the planning & control was the highest Cronbach Alpha value, while the ranged for each constructs in the present study from 0.68 to 0.88.  Therefore, based on the Cronbach alpha value score, the proposed survey instrument has fulfilled the basic requirement of a valid instrument.

scholarly journals The impact of project manager on project success — The case of ICT sector

2016 ◽  
Vol 38 (2) ◽  
pp. 261-281
Author(s):  
Bálint Blaskovics
Keyword(s):  
Project Management ◽  
Leadership Style ◽  
Critical Success Factors ◽  
Success Factors ◽  
Project Success ◽  
Personal Characteristics ◽  
Critical Success ◽  
Success Criteria ◽  
The Impact ◽  
Management Attitude

The project management literature on project success is rich. Numerous papers focus on the evolution of the understanding of project success, identification of success criteria and critical success factors. Critical success factors increase the potential for achieving project success, while project success can be evaluated with the help of success criteria. Although the interrelationships between critical success factors and success criteria are rarely analyzed, yet there is a strong demand for it. The aim of this paper is twofold. One of the aims is to identify the impact of one of the critical success factors, the project manager’s project management attitude on project success. The other aim is to highlight the interrelationship between the project manager’s personal characteristics and project management attitude and leadership style, which are three critical success factors. These aim to address the shortcoming mentioned above, which is considering the lack of the interrelationships between critical success factors and success criteria. The research outcomes are drawn from qualitative field research at the Hungarian subsidiaries of multinational companies operating in the ICT sector.

scholarly journals Understanding Practices and Critical Success Factors of FDA Human Factors Validation Projects – Preliminary Findings

2020 ◽  
Vol 9 (1) ◽  
pp. 166-175 ◽  
Author(s):  
Katia M. Rojas ◽  
Leon Cosler ◽  
Daryl L. Santos
Keyword(s):  
Project Management ◽  
Human Factors ◽  
Critical Success Factors ◽  
Online Survey ◽  
Success Factors ◽  
Assessment Tool ◽  
Service Providers ◽  
Negative Impact ◽  
Critical Success ◽  
Key Stakeholders

Since the FDA published guidance on the application of human factors engineering to medical devices and combination products, the concerns about the quality and success of human factors validation projects have put a strain on key stakeholders. Failed HF validation submissions can have serious negative impact not only on manufacturers and HF service providers, but also on the regulatory system and patients. Previously, we remarked on the need for alignment between key stakeholders, and strategies that increase the quality and success of HF validation projects. Leveraging the application of project management was recommended for that purpose. However, there is currently no research about characteristics, practices and critical success factors of these projects. An online survey instrument was developed tailored to this specific context to inform the development of an industry-focused project management maturity assessment tool (which will be Phase II of this research). In this opportunity, the high-level, preliminary findings are presented and briefly discussed. This effort contributes much needed literature regarding the current practices and factors that influence the quality and success of FDA HF validation projects.

Critical success factors for achieving environmental approvals

2019 ◽  
Vol 59 (2) ◽  
pp. 694
Author(s):  
Petrina Raitt
Keyword(s):  
Risk Assessment ◽  
Critical Success Factors ◽  
Success Factors ◽  
Oil And Gas ◽  
Project Team ◽  
Assessment Process ◽  
Skill Sets ◽  
Critical Success ◽  
Impact Reduction ◽  
The Impact

In recent years, industry has experienced increased regulatory scrutiny and public interest in the environmental approvals of oil and gas activities, with common challenges across industry in areas such as impact and risk assessment, stakeholder consultation and risk and impact reduction measure application. Some critical success factors for a project team to meet its targets for environmental approval are: • early planning • access to information • use of appropriately skilled resources. Environmental approvals take time, and scheduling and planning for their preparation and submission should be high on the list of priorities when planning a project. Understanding the regulatory process and knowing what level of information is required at each point is critical. Information to support environmental approvals is available in various forms, including referencing previous approval documentation, reviewing scientific literature and leveraging the skills and experience of project team members. With a common regulator across all offshore petroleum approvals, having ready access to the best and most up-to-date information is critical to meet their expectations. The impact and risk assessment process that underpins the environmental approval is complex and requires a step-by-step approach to establish context (both technical and environmental), identify and assess impacts and propose controls, all while seeking input from stakeholders and monitoring performance. Each of these tasks requires different skill sets, and the key to success is in recognising this and responding by finding the right combination of competency and experience in project team resources. This paper discusses these critical success factors and explores in detail the skill sets that best support impact and risk assessment and subsequent environmental approval for oil and gas activities in Australia.

scholarly journals Understanding the Adoption of Halal Logistics through Critical Success Factors and Stakeholder Objectives

Logistics ◽  
2021 ◽  
Vol 5 (2) ◽  
pp. 38
Author(s):  
Abid Haleem ◽  
Mohd Imran Khan ◽  
Shahbaz Khan
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Service Providers ◽  
Government Support ◽  
Cold Chain ◽  
Extensive Literature ◽  
Logistics Service ◽  
Critical Success ◽  
Logistics Service Providers ◽  
Starting Point

Catering to Halal in the industry requires the explicit adoption of Halal Logistics (HL) to avoid the risk of cross-contamination and ensure that Halal products are safe, hygienic, nutritious, pure, unadulterated, and consistent with their labelling. We identify the need for meaningful research constructs relating to the appropriate adoption of Halal logistics through an extensive literature review. This paper identifies Critical Success Factors (CSF) and develops corresponding constructs that are fundamental for understanding the adoption of Halal logistics. This research also identifies the stakeholders involved and their objectives to facilitate the system design. As a starting point, from the existing literature, we adopt a structural model of CSFs to implement Halal Logistics. After that, this paper identifies and validates these CSFs with the support of extensive literature-based reviews, senior managers of Halal exporting organisations, Halal accrediting bodies, and professionals working in logistics and the cold chain. The research findings indicate that logistics service providers need to successfully upgrade their facilities to adopt Halal practices in their operations. Moreover, the role of governments is to reduce bureaucratic complexity so as to improve the ease with which businesses can implement HL. It becomes clear, from the analysis, that logistics service providers have the most prominent role in the effective adoption of the Halal supply chain. Consumers have a more prominent role than government support in the growing market of Halal products. This paper contributes to the identification of stakeholders’ objectives, which will facilitate the efficient adoption of Halal logistics and provide a direction for undertaking associated future work.

On the ranking of critical success factors

2018 ◽  
Vol 16 (1) ◽  
pp. 26-37 ◽  
Author(s):  
Arnt Ove Hopland ◽  
Sturla Kvamsdal
Keyword(s):  
Survey Data ◽  
Cost Efficiency ◽  
Local Governments ◽  
Critical Success Factors ◽  
Success Factors ◽  
Sampling Error ◽  
Facilities Management ◽  
Data Set ◽  
Content Type ◽  
Critical Success

Purpose The purpose of this paper is to discuss rankings of critical success factors (CSFs) from survey data, both with respect to what information such rankings should be based on and how to evaluate and interpret uncertainty from sampling errors. Design/methodology/approach The authors conducted a survey on CSFs in public facilities management. The survey data set covers two-thirds of all Norwegian local governments and 80 per cent of the Norwegian population. The authors analyze the data using basic statistics and bootstrap sampling techniques. Findings Rankings of CSFs are sensitive to the information one chooses to collect in the survey. With the survey data, the authors show that the typical approach of inquiring about importance of various factors leads to a different ranking of factors than if one inquires about cost efficiency. The authors further consider a ranking that reflects all information in the data; the authors look in particular at a ranking with equal weights to importance and cost efficiency. The authors also find that many factors, when controlling for sampling error, should be ranked equally, and that further considerations need to be consulted when priorities are decided. Originality/value The authors demonstrate the effect of cost efficiency and uncertainty considerations on rankings of CSFs for facilities management. The study paves the way for a broader and more comprehensive perspective on CSFs and what these factors should and could reflect.

TOPSIS approach to prioritize critical success factors of TQM

2016 ◽  
Vol 28 (2) ◽  
pp. 235-249 ◽  
Author(s):  
Gholamhossein Mehralian ◽  
Jamal A Nazari ◽  
Hamid Reza Rasekh ◽  
Sajjad Hosseini
Keyword(s):  
Pharmaceutical Industry ◽  
Emerging Markets ◽  
Critical Success Factors ◽  
Success Factors ◽  
Successful Implementation ◽  
Pharmaceutical Sector ◽  
Content Type ◽  
Critical Success ◽  
Topsis Approach ◽  
The Impact

Purpose – The pharmaceutical industry has a critical impact on health promotion. It is essential to identify and prioritize the critical success factors (CSFs) within this industry to ensure successful implementation of total quality management (TQM). Therefore, the purpose of this paper is to identify and prioritize CSFs that affect TQM successful implementation in the pharmaceutical industry. Design/methodology/approach – Based on a thorough review of the literature and building on the earlier studies, a valid questionnaire was developed and sent to 320 managers in pharmaceutical sector. In total, 210 completed questionnaires were returned. The technique for order of preference by similarity to ideal solution (TOPSIS) was used to rank and prioritize CSFs. Findings – Results of the data analyses showed that information and analysis, management commitment, relationship with suppliers, and customer focus are the top four CSFs for the successful implementation of TQM in the pharmaceutical sector. Originality/value – Using TOPSIS approach, this is the first study that determines CSFs that have impact on successful implementation of TQM in the pharmaceutical sector. There have been limited studies investigating the CSFs in developing countries. The findings will be useful in helping manager to successfully implement TQM in emerging markets. The approach will help future studies to examine the impact of successful implementation of TQM on firm performance in other industries and in emerging markets.

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