scholarly journals Promoting User Participation of Shared Mobility in the Sharing Economy: Evidence from Chinese Bike Sharing Services

2021 ◽  
Vol 13 (3) ◽  
pp. 1533
Author(s):  
Liguo Lou ◽  
Lin Li ◽  
Sung-Byung Yang ◽  
Joon Koh
Keyword(s):  
Social Exchange ◽  
User Satisfaction ◽  
Structural Equation ◽  
Critical Role ◽  
Sharing Economy ◽  
User Participation ◽  
Ease Of Use ◽  
The Body ◽  
Shared Mobility ◽  
Bike Sharing

User participation plays a critical role in the business success of shared mobility services. This study classifies user participation behavior into two different types (in- and extra-role participations), integrates the motivation–opportunity–ability (MOA) model and social exchange theory (SET) to identify key antecedents, and empirically examines the influences of user–user, user–provider, and user–service interaction-related factors on user participation in the context of bike sharing services. The results of structural equation model analysis with 438 bike sharing service users in China reveal that altruism, rewards, and user knowledge enhance both in- and extra-role participations, whereas perceived ease of use promotes only user in-role participation, and both user satisfaction and commitment increase only user extra-role participation. Rewards are also found to promote user satisfaction, ultimately increasing user commitment. This study contributes to the body of knowledge on value co-creation and customer cooperation behavior in the sharing economy and provides practical implications to both managers of bike sharing services and policymakers for urban transportation and ICT-enabled sustainable development.

Enhancing Entrepreneurship

2020 ◽  
pp. 87-108
Author(s):  
Nikolaos G. Bitzidis ◽  
Sotirios G. Dimitriadis ◽  
George I. Karavasilis ◽  
Evangelos C. Kehris ◽  
Vasiliki G. Vrana
Keyword(s):  
User Satisfaction ◽  
Perceived Risk ◽  
Structural Equation ◽  
Public Procurement ◽  
Business Environment ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Added Value ◽  
Perceived Ease Of Use ◽  
Entrepreneurial Activities

One of the major roles of governments is to create a favorable business environment for fostering entrepreneurial activities, including good infrastructure and a culture that encourages the adoption of technologies. In such a policy context, the Greek National Electronic Public Procurement System (ESIDIS) was developed. The use of ESIDIS is mandatory for the employees, and its success depends on users' satisfaction. The chapter investigates the factors influencing employees' satisfaction when using the system. Perceived usefulness, perceived ease-of-use, perceived risk, and willingness to learn were investigated using empirical research. Structural equation modeling was used for the analysis of the data. Perceived usefulness has the most significant role in determining user satisfaction while risks importance is diminished when users understand the usefulness of the system for their job performance. Managers and policymakers should take these factors into consideration in order to improve users' satisfaction and consequently maximize the added value of the system for the entrepreneurs.

User Satisfaction and Continuance Intention for Using E-Training: A Structural Equation Model

2020 ◽  
Vol 24 (4) ◽  
pp. 441-451
Author(s):  
Shalini Garg ◽  
Shipra Sharma
Keyword(s):  
User Satisfaction ◽  
Structural Equation ◽  
Equation Model ◽  
Ease Of Use ◽  
Intention To Use ◽  
Continuance Intention ◽  
Technology Infrastructure ◽  
Course Content ◽  
Building Technology ◽  
Training Cost

With the growth in technology, organizations have started investing in building technology infrastructure. The application of technology in enterprises has provided various advantages such as low training cost and reliable training content. This study tries to investigate the attributes influencing user satisfaction and continuance intention to use e-training. The study derives ease of use and course content as the factors that can affect user satisfaction which further results in a user’s intention to continuously use e-trainings. Following structural equation modelling (SEM), the results of the study have indicated a significant relation between ease of use, course content and user satisfaction. Furthermore, it has also indicated that continuance intention to use e-training is an outcome of user satisfaction.

E-Learning Service Delivery Quality

2013 ◽  
pp. 89-127 ◽  
Author(s):  
Ahmed Younis Alsabawy ◽  
Aileen Cater-Steel ◽  
Jeffrey Soar
Keyword(s):  
Service Delivery ◽  
User Satisfaction ◽  
Structural Equation ◽  
Critical Role ◽  
Learning Systems ◽  
Equation Modeling ◽  
Educational Institutions ◽  
E Learning ◽  
Electronic Channels

E-learning systems have received considerable attention from researchers, educational institutions, and organisations for their anticipated benefits. The objective of e-learning systems is to provide students with educational services via electronic channels. User dissatisfaction is considered the main issue facing universities in regards to e-learning systems. Service Delivery Quality (SDQ) can be deemed an essential concern for management and customers. This research investigates the role of SDQ on user satisfaction on two levels: the effect of SDQ on user satisfaction, and the effect of each sub-dimension of SDQ on user satisfaction. This paper reports on a study which surveyed 720 external students at an Australian university. The findings highlight the critical role of SDQ on user satisfaction. Based on the results of structural equation modeling and content analysis, a set of recommendations was formulated. The aim was to help improve service delivery quality, user satisfaction, and greater overall success of e-learning systems.

User satisfaction with mobile websites: the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust

2014 ◽  
Vol 5 (3) ◽  
pp. 258-274 ◽  
Author(s):  
Muslim Amin ◽  
Sajad Rezaei ◽  
Maryam Abolghasemi
Keyword(s):  
Technology Acceptance ◽  
User Satisfaction ◽  
Structural Equation ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Equation Modeling ◽  
Mobile Users ◽  
Perceived Ease Of Use ◽  
Content Type ◽  
The Impact

Purpose – The purpose of the study is to investigate the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust on mobile website satisfaction. Design/methodology/approach – A total of 302 valid questionnaires were collected to empirically test the research model. Structural equation modeling (SEM) was performed to evaluate the reliability and validity of the measurement model and structural models. Findings – The results show that there is a positive relationship between PEOU, PU and mobile users’ satisfaction. PU is positively related to trust and mobile users’ satisfaction. Moreover, trust positively influences mobile users’ satisfaction. Practical implications – Drawing on the technology acceptance model and trust theory, this study develops and empirically examines a model for consumers’ satisfaction to use mobile services. This study contributes new insights concerning the marketing literature by examining the impact of PU, PEOU and trust on mobile users’ satisfaction. Originality/value – The contribution of the study is significant for both mobile marketers and academicians in the era of the third-generation environment. This study is among the first few attempts to integrate the TAM with trust to determine mobile user satisfaction.

scholarly journals An Empirical Study into Consumer Acceptance of Dockless Bikes Sharing System Based on TAM

2021 ◽  
Vol 13 (4) ◽  
pp. 1831
Author(s):  
Jie Lyu ◽  
Jing Zhang
Keyword(s):  
Technology Acceptance ◽  
Structural Equation ◽  
Relevant Literature ◽  
Sharing Economy ◽  
Equation Model ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Research Results ◽  
Tam Model

The purpose of this study was to propose an extension model that integrated a technology acceptance model (TAM) with dockless bike-sharing (DLBS) features in order to investigate acceptable behavior when using DLBS. In total, 412 participants from China participated in the study. We used a structural equation model to test our research hypotheses. The research results showed that the extended TAM model provided a more comprehensive understanding of the behavior associated with this context. We observed that perceived usefulness, perceived ease of use, subjective norms, and facilitating conditions played an important role in the intention to use DLBS. Moreover, DLBS features played an important role in perceived usefulness and perceived ease of use. The use intention also had an important effect on use behavior. Surprisingly, the three traits of perceived usefulness did not affect perceived usefulness. As such, this study explored, from a consumer’s perspective, why sharing products are accepted. This study offers significant contributions to the relevant literature of the sharing economy. The research results offer enlightening findings for enterprises, as they encourage consumers to adopt the DLBS.

scholarly journals Antecedents of Blackboard Adoption by Lecturers at a South African Higher Education Institution – Extending GETAMEL

2021 ◽  
Vol 16 (01) ◽  
pp. 60
Author(s):  
Obert Matarirano ◽  
Nobert Rangarirai Jere ◽  
Hlanganani Siqondile Sibanda ◽  
Manoj Panicker
Keyword(s):  
Higher Education ◽  
Technology Acceptance ◽  
South African ◽  
Structural Equation ◽  
Ease Of Use ◽  
The Body ◽  
Perceived Usefulness ◽  
University Management ◽  
Perceived Ease Of Use ◽  
E Learning

Learning Management Systems (LMS) have become central to the teaching and learning in Higher Education Institutions (HEI). The aim of this paper was to test the constructs of the General Extended Technology Acceptance Model for e-Learning (GETAMEL) and some selected constructs from the other Technology Acceptance Models (TAM) on adoption and use of Black-board LMS by lecturers at a selected university in South Africa. A cross sec-tional electronic survey was carried out to obtain data from 101 lecturers, who were conveniently sampled to express their perceptions on BLMS. Structural equation modelling, utilising SmartPLS3, was used to analyse the collected data. The results confirmed that behavioural intention (BI) influ-enced actual use whilst BI in turn was influenced by perceived usefulness (PU) and subjective norm (SN). Attitude was influenced by PU but had no significant effect on BI. The external factors that influenced perceived ease of use (PEOU) included perceived enjoyment (ENJOY), system self-efficacy (SE), and system anxiety (ANX) whilst PU was influenced by job relevance (JR) and PEOU. University management at the HEI under study should con-sider the determinants of SE, ENJOY and ANX if they need effective utilisation of Blackboard by the lecturers. The study findings imply that a LMS that is adopted and used is one that is considered useful, otherwise users will be reluctant to use it. The findings can assist HEIs in preparing their lecturers before implementation of any e-learning systems, such as training and technical support, thus, enhancing LMS adoption and utilisation. This study contributes to the body of knowledge on antecedents of LMS adoption and use. In addition, it establishes the applicability of GETAMEL in a South African university context.

College Learning From Classrooms to the Internet: Adoption of the YouTube as Supplementary Tool in COVID-19 Pandemic Environment

2021 ◽  
pp. 001312452110625
Author(s):  
Dawei Liu ◽  
Jinlin Luo
Keyword(s):  
Behavioral Intention ◽  
User Satisfaction ◽  
Self Efficacy ◽  
Structural Equation ◽  
Online Survey ◽  
User Behavior ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
The Internet ◽  
Perceived Ease Of Use

To prevent the further spread of COVID-19, many teachings were transferred to the Internet. This study unearths the motivations to participate in YouTube as a supplementary learning resource among college students to fight COVID-19. Using an integration and development of TAM and TTF model with 302 registered YouTube students completed an online survey that helped understanding user behavior. Employing a structural equation model on the sample indicated that behavioral intention was significantly influenced by perceived ease of use, perceived usefulness, user satisfaction, and YouTube self-efficacy. However, task technology fit and content richness were not significantly predictive of behavioral intention. Moreover, perceived ease of use and YouTube self-efficacy also was not significantly predictive perceived usefulness. The implications of integrating and development of TAM and TTF with content richness and YouTube self-efficacy model are discussed.

Innovative Healthcare Cloud Service Model

2014 ◽  
Vol 543-547 ◽  
pp. 4511-4513 ◽  
Author(s):  
Shu Ping Lin ◽  
Chia Yen Hsieh ◽  
Thao Minh Ho
Keyword(s):  
Technology Acceptance ◽  
Structural Equation ◽  
Diffusion Theory ◽  
Critical Role ◽  
Health Belief ◽  
Cloud Service ◽  
Ease Of Use ◽  
Cloud Services ◽  
Future Research ◽  
Perceived Ease Of Use

This study aims to discuss the determinants influencing users intention behavior toward Healthcare Cloud Services (HCS) by integrating Health Belief Model (HBF), Technology Acceptance Model (TAM), Innovation Diffusion Theory (IDT), and Information System Success (ISS). Structural Equation Model is used for data analysis. The results reveal that perceived ease of use plays the most critical role on users intention behavior, followed by pleasure and perceived barriers, implying it is essential for medical institutions to strengthen users intention behavior by advocating the cloud service benefits and operating convenience. The findings hope to provide future research and managers with helpful references of customer needs and guidelines for enhancing healthcare quality in order to achieve better development and competitiveness.

scholarly journals Sustainable Governance of the Sharing Economy: The Chinese Bike-Sharing Industry

2020 ◽  
Vol 12 (3) ◽  
pp. 1195
Author(s):  
Yongrok Choi ◽  
Eun Jin Choi
Keyword(s):  
Perceived Risk ◽  
Sustainable Management ◽  
Structural Equation ◽  
Sharing Economy ◽  
Equation Model ◽  
Chinese Government ◽  
Investment Funds ◽  
The Future ◽  
Bike Sharing ◽  
Input Variables

Socialist countries, such as China, have stressed the importance of an equitable society where citizens work together. Thus, the sharing economy (e.g., the bike-sharing industry) could be one of the challenges determining the future of China, as the initial bubble of the bike-sharing industry collapsed in 2017, with many problems stemming from the users’ deposits that were lost and the depletion of the investment funds, resulting in numerous malfunctioning bikes every day. This paper evaluates the bike-sharing industry in terms of sustainable governance in the future and identifies its factors. Therefore, we use the structural equation model based on survey questionnaires and find that most of the input variables of the perceived rational (PRV) and emotional values (PEV), perceived risk (PR), and externalities (EXT) are not very successful in promoting the sustainable governance of the bike-sharing industry. However, using the bootstrapping simulation approach, we find that the role of modulators such as satisfaction and sustainable management factors are statistically significant. The modulating effect of a user’s satisfaction on the intention of continuous use based on all four inputs of PRV (0.304), PEV (0.298), PR (−0.156), and EXT (0.263), as well as the other indirect variables of sustainable management, such as environmental factors (0.284), is shown to be statistically significant. Based on these modulating effects, we conclude that the sharing economy, represented by the bike-sharing industry, could be one of the most important business cases for the future of China, but only if it is strongly supported by the public. Therefore, to help the industry get out of its current slump, we propose that the bike-sharing companies put in more diverse efforts to employ multi-use types of innovation with practical benefits such as coupons for the nearest shops, and social functions that enhance the quality of life such as mileage contribution from bike sharing for disabled people. Evidently, the Chinese government should eliminate “the over-supply issues” through appropriate market governance and increase its efforts toward a better public–private partnership (PPP), as the sharing economy should be based on the harmonization of all interest groups to eventually create value.

The Impacts of User Experience on User Loyalty Based on O2O Innovation Platform

2019 ◽  
Vol 17 (2) ◽  
pp. 79-87 ◽  
Author(s):  
Yilei Pei ◽  
Wanxin Xue ◽  
Yong Yang ◽  
Dandan Li ◽  
Yi Li
Keyword(s):  
Technology Acceptance ◽  
User Experience ◽  
User Satisfaction ◽  
Structural Equation ◽  
Positive Impact ◽  
Rapid Development ◽  
Equation Model ◽  
Ease Of Use ◽  
Acceptance Model ◽  
Innovation Platform

In the age of the experience economy, the rapid development of O2O platform makes the study on user experience become important. Based on technology acceptance model (TAM), this article discusses user loyalty from the perspective of user experience; introduces user satisfaction; develops the structure model of relationships between user experience and user loyalty based on O2O innovation platform; uses structural equation model (SEM) and verifies the theoretical hypothesis through the questionnaire of 201 O2O platform users. The study finds that the usefulness and ease of use of O2O platform interact with each other, the usefulness and ease of use of O2O platform have a significant positive impact on user experience. This in turn leads to the user experience of O2O platform has a significant positive impact on user satisfaction, and user satisfaction of the O2O platform has a significant positive impact on user loyalty. The conclusions reveal the effect mechanism between user experience and user loyalty based on O2O innovation platform.

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