scholarly journals Re-Visiting Design Thinking for Learning and Practice: Critical Pedagogy, Conative Empathy

2021 ◽  
Vol 13 (2) ◽  
pp. 964
Author(s):  
Tazim Jamal ◽  
Julie Kircher ◽  
Jonan Phillip Donaldson
Keyword(s):  
Critical Pedagogy ◽  
Perspective Taking ◽  
Design Thinking ◽  
Care Ethics ◽  
Engaged Learning ◽  
Collaborative Activity ◽  
Fields Of Study ◽  
Innovative Solutions ◽  
Tourism And Hospitality

This paper argues for the importance of design thinking as a creative, collaborative activity to equip students, instructors, and practitioners with important skills to address “wicked problems” that are transforming tourism and hospitality in a (post-)COVID-19 Anthropocene. Design Thinking (DT) and Design Thinking for Engaged Learning (DTEL) are becoming increasingly popular to incorporate in practice and in courses offered across various fields of study, including tourism and hospitality. The paper reviews some of their applications and uses, drawing on a range of cross-disciplinary literature. A small case study conducted over the Summer of 2020 in an undergraduate tourism course helps to reflect on existing weaknesses in DT and the original DTEL model, which the revisions reported here seek to address. Although the model engaged learners in developing innovative solutions to real problems, the incorporation of a critical, decolonizing pedagogy is needed to help learners break free of deeply entrenched assumptions, and intentionally develop pluralistic, relational solutions to address injustices and suffering. The previous emphasis on perspective taking through a dominantly cognitive (mind) empathy approach (in traditional DT models) is balanced with affective (heart) and conative (action) empathy, as aspects of care ethics that facilitate epistemic justice and praxis.

scholarly journals Design Thinking and Empowerment of Students in Trinidad and Tobago

2019 ◽  
Vol 11 (3) ◽  
pp. 52-66
Author(s):  
Lesley-Ann Noel ◽  
Tsai Lu Liu ◽  
Traci Rose Rider
Keyword(s):  
Critical Pedagogy ◽  
Trinidad And Tobago ◽  
Design Thinking ◽  
Summer Camp ◽  
Social Consciousness ◽  
Student Rights ◽  
Primary School Students ◽  
School Students ◽  
Critical Awareness

This article highlights a study in which critical pedagogy was introduced through design thinking strategies to primary school students in rural Trinidad and Tobago. By encouraging interactive discussions between students and instructors, the overarching objective was achieved. In order to build students’ critical awareness, agency and empowerment, during three weeks in a summer camp, the students and instructors engaged actively, in repeated dialogues concerning student rights, media bias, change, and utopian ideas for a better future. As the process unfolded, the students took more control of their learning. They identified and suggested solutions for community problems. The case study demonstrated that student-centred strategies which foster critical awareness and development of social consciousness, can be successfully implemented in schools with limited resources.

scholarly journals A qualitative study of collaborative stimulation in group design thinking

2016 ◽  
Vol 2 ◽  
Author(s):  
Jonathan Sauder ◽  
Yan Jin
Keyword(s):  
Design Thinking ◽  
Protocol Analysis ◽  
Idea Generation ◽  
Collaborative Activity ◽  
Group Design ◽  
Creative Cognition ◽  
Generative Processes ◽  
Thinking Processes ◽  
Future Work

It is often assumed in both education and industry that collaboration encourages creativity. This assumption is explored by investigating the influence of designers’ interactions on creativity-relevant thinking processes by extending creative cognition to the group design context. It is proposed that sharing design entities and questions stimulates creativity-relevant thinking processes through four types of collaborative stimulation. Specific patterns are hypothesized to exist between each type of collaborative stimulation and thinking processes. A case study was conducted to determine whether the hypothesized types and patterns of collaborative stimulation exist. The results were analyzed using a directed coding approach and collaborative retrospective protocol analysis, which enable capturing both internal thoughts and external interactions with minimal interference to collaboration. The results indicate that the identified types of collaborative stimulation are observable and that they have recognizable patterns with stimulated thinking processes. Stimulation occurring through design entity questioning had the strongest relationship with generative thinking processes. Although creativity-relevant generative processes are stimulated by collaborative activity, this does not necessarily mean that collaboration results in a more creative product. However, these patterns can be used in future work to develop methods and interventions for promoting group idea generation and improving group creativity.

Contamination Lab of Turin (CLabTo)

2019 ◽  
Vol 2 (1) ◽  
Author(s):  
Eleonora FIORE ◽  
Giuliano SANSONE ◽  
Chiara Lorenza REMONDINO ◽  
Paolo Marco TAMBORRINI
Keyword(s):  
University Students ◽  
Single Case ◽  
Real Life ◽  
Learning By Doing ◽  
Assessment Data ◽  
Entrepreneurial Skills ◽  
Fields Of Study ◽  
Education Levels ◽  
Positive Effect

Interest in offering Entrepreneurship Education (EE) to all kinds of university students is increasing. Therefore, universities are increasing the number of entrepreneurship courses intended for students from different fields of study and with different education levels. Through a single case study of the Contamination Lab of Turin (CLabTo), we suggest how EE may be taught to all kinds of university students. We have combined design methods with EE to create a practical-oriented entrepreneurship course which allows students to work in transdisciplinary teams through a learning-by-doing approach on real-life projects. Professors from different departments have been included to create a multidisciplinary environment. We have drawn on programme assessment data, including pre- and post-surveys. Overall, we have found a positive effect of the programme on the students’ entrepreneurial skills. However, when the data was broken down according to the students’ fields of study and education levels, mixed results emerged.

Keynote

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Jeanne LIEDTKA
Keyword(s):  
Organizational Performance ◽  
Design Thinking ◽  
Social Systems ◽  
Field Research ◽  
Higher Order ◽  
Lens Design ◽  
Social Sector ◽  
Extensive Field ◽  
Innovative Solutions ◽  
The Impact

The value delivered by design thinking is almost always seen to be improvements in the creativity and usefulness of the solutions produced. This paper takes a broader view of the potential power of design thinking, highlighting its role as a social technology for enhancing the productivity of conversations for change across difference. Examined through this lens, design thinking can be observed to aid diverse sets of stakeholders’ abilities to work together to both produce higher order, more innovative solutions and to implement them more successfully. In this way, it acts as a facilitator of the processes of collectives, by enhancing their ability to learn, align and change together. This paper draws on both the author’s extensive field research on the use of design thinking in social sector organizations, as well as on the literature of complex social systems, to discuss implications for both practitioners and scholars interested in assessing the impact of design thinking on organizational performance.

scholarly journals Using Design Thinking Principles to Improve Outpatients’ Experiences in Hospital Pharmacies: A Case Study of Two Hospitals in Asir Region, Saudi Arabia

Healthcare ◽  
2021 ◽  
Vol 9 (7) ◽  
pp. 854
Author(s):  
Dalia Almaghaslah ◽  
Abdulrhman Alsayari ◽  
Saleh Ali Alyahya ◽  
Rana Alshehri ◽  
Khawlah Alqadi ◽  
...  
Keyword(s):  
Saudi Arabia ◽  
Problem Solving ◽  
Management System ◽  
Design Thinking ◽  
Queue Management ◽  
End User ◽  
Study Results ◽  
Hospital Pharmacies ◽  
Asir Region

Introduction: Design thinking, an innovative problem-solving approach, has gained wide popularity in healthcare disciplines. The aim of this work is to improve outpatients’ experiences in hospital pharmacies in two hospitals in Asir region, Saudi Arabia. Methods: The design thinking approach, adopted from Stanford University’s D-School, was used in this study. Results: Several problems were identified: lack of comfortable environment in the pharmacies’ waiting area, lack of a queue management system, and workflow inefficiencies related to ordering and supplies of medicines. A prototype was proposed to overcome these challenges. Discussion and Conclusion: The design thinking approach helped in identifying end-user (patients visiting outpatient pharmacies) values and desires and provided an understanding of their struggles. It also proposed tailored solutions that could improve patients’ experiences while using the services of the outpatient pharmacies.

scholarly journals The Impact of COVID-19 on Hospitality Industry in Greece and Its Treasured Santorini Island

2021 ◽  
Vol 13 (14) ◽  
pp. 7906
Author(s):  
Nikola Medová ◽  
Lucie Macková ◽  
Jaromir Harmacek
Keyword(s):  
Social Impact ◽  
Tourism Sector ◽  
Challenges And Opportunities ◽  
Multiple Variables ◽  
Hospitality Sector ◽  
Tourism And Hospitality ◽  
The Impact ◽  
Further Development

This paper focuses on the dynamic of the recent upheaval in the tourism and hospitality sector due to the COVID-19 epidemic in Greece and Santorini island. It uses the case study of a country one-fourth of whose GDP consists of tourism. We compare the available statistical data showing the change in variables in the previous years with 2020 and look into the new challenges and opportunities posed by the drop in the numbers of visitors and flights. We focus mainly on the economic and social impact on the destination and possible future scenarios for further development in the area. Data show a significant effect of the pandemic on multiple variables, such as the long-term trend of the importance of tourism sector in GDP in Greece, the number of flights and visitors to Greece and Santorini island, and the contribution of tourism and travel to GDP. Based on the available data, we also construct three foresight scenarios that describe the possible futures for Santorini island in terms of the pandemic evolution. These scenarios may help various stakeholders and policymakers to be better prepared for different developments that may appear.

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