scholarly journals Challenges, Opportunities, and Lessons Learned: Sustainability in Brazilian Omnichannel Retail

2021 ◽  
Vol 13 (2) ◽  
pp. 666
Author(s):  
Paulo Renato de Sousa ◽  
Marcelo Werneck Barbosa ◽  
Leise Kelli de Oliveira ◽  
Paulo Tarso Vilela de Resende ◽  
Ricardo Ruiz Rodrigues ◽  
...  

This paper reports the focus group results administered with top executives of the Brazilian retailers regarding their omnichannel strategies. This study aimed at analyzing the process of implementing omnichannel strategies and identifying contributions omnichannel has to sustainability. Using qualitative exploratory and a case study design to assess three large Brazilian retailers, we collected information concerning omnichannel implementation associated with processes, technologies, and organizational structure. This study was conducted with top executives in Brazil. Results suggest that the most viable solution, given a company’s investment capacity, is implementing an e-commerce platform that results in greater integration, profitability, and sustainability of the whole chain. A discussion on the benefits and outcomes related to the sustainable performance of such companies is also presented. This study answers calls for more research on the retail sector in Latin American countries.

Author(s):  
Jason García Portilla

AbstractThe anti-clerical elements of the Revolution helped Cuba succeed in various indicators (e.g. education quality and coverage, equality, health). The Cuban regime seized, dismantled, and limited the institutional influence of Roman Catholicism on these areas of public life. However, a strong cultural influence of a highly syncretised Roman Catholicism persists in Cuba even if its institutional influence has been curbed. Also, the Communist regime, by adopting Marxism, “threw the baby out with the bathwater” through persecuting all types of religion, including Protestant liberals. Finally, the Cuban regime conveniently turned to Rome to legitimise itself after the collapse of the Soviet Union and to silence Protestantism with a corporatist strategy. The socialist legal tradition had an effect opposite to its claims (e.g. lack of freedom, corruption), even if its anti-clerical element was an advantage. Comparing the Cuban experience to other Latin American countries with leftist dictatorships (e.g. Venezuela) helps understand their failure to achieve the Cuban indicators (e.g. education). The crucial factor in this regard is whether or not the power and influence of the Roman Church-State are reduced.


2014 ◽  
Vol 8 (1) ◽  
pp. 42
Author(s):  
Alberto Leer Guillén

<p>Este artículo presenta la implementación de planes estratégicos por medio de la metodología de clase mundial del Balanced Scorecard de Kaplan y Norton en ministerios de varios países de América Latina, así como las adaptaciones necesarias, experiencias y lecciones aprendidas en el proceso.</p><p> </p><p><strong>Abstract</strong></p><p>This article presents the implementation of strategic plans using the methodology of Kaplan and Norton´s world class balanced scorecard with required adaptations in several Latin American countries ministries, and the knowledge and lessons learned in the process<strong><br /></strong></p>


2000 ◽  
Vol 42 (1) ◽  
pp. 71-98 ◽  
Author(s):  
Peter M. Siavelis

In many Latin American countries, corruption and administrative inefficiency have emerged as significant threats to democracy and governability. This case study employs McCubbins and Schwartz’s U.S.-centered model of “fire alarm” and “police patrol” oversight to analyze how effectively Chile’s Congress has conducted its oversight functions. Chile’s experience with authoritarian rule, the weakening of Congress, and changes in the relationships between citizens and state institutions have undermined its tradition of fire alarm oversight, forcing Congress to rely on less-effective police patrol activities.


Author(s):  
Rodrigo Barra Novoa

Like other Latin American countries, Chile depends heavily on the activity of small and medium-sized companies to sustain some macro and microeconomic indicators. In particular, one of the productive development agencies that has taken a leading role in this objective is the Technical Cooperation Service (SERCOTEC). This institution has defined a set of support programs in different areas in order to meet the needs of this business segment. In this context, the article provides an overview of institutional learning, lessons learned, and economic impacts obtained by the Business Development Centers program, describing the central role of this innovative public policy that has responded actively and efficiently to the growth of the ventures and companies assisted between the years 2015-2019.


2020 ◽  
Vol 29 (2) ◽  
pp. 407-434
Author(s):  
Maria Antonieta Del Tedesco Lins

Abstract Thanks to lessons learned and reforms implemented after the financial crises of the late 1990s, most emerging market economies proved relatively resilient to the 2008 global crisis. Yet to cope with the turbulence that ensued, several interventions by monetary authorities in foreign exchange and capital markets were carried out. The literature on Latin American financial systems and central bank reform tends to emphasize international actors and pressures as key determinants of policy change. In contrast, this paper raises the hypothesis that domestic concerns were the main drivers of financial policymaking after the 2008 crisis even in countries with different institutional arrangements and macroeconomic trajectories such as Brazil, Mexico and Argentina. Through a comparative case study analysis, it is concluded that indeed the three countries’ approaches to exchange markets and capital controls contradicted international perceptions and even the IMF’s stance on foreign exchange policies and the management of capital flows. By pursuing more autonomy and responding to domestic priorities, each of the three countries adopted different policy measures.


2013 ◽  
Vol 33 (4) ◽  
pp. 257-266 ◽  
Author(s):  
D Murnaghan ◽  
W Morrison ◽  
EJ Griffith ◽  
BL Bell ◽  
LA Duffley ◽  
...  

Introduction The research teams undertook a case study design using a common analytical framework to investigate three provincial (Prince Edward Island, New Brunswick and Manitoba) knowledge exchange systems. These three knowledge exchange systems seek to generate and enhance the use of evidence in policy development, program planning and evaluation to improve youth health and chronic disease prevention. Methods We applied a case study design to explore the lessons learned, that is, key conditions or processes contributing to the development of knowledge exchange capacity, using a multi-data collection method to gain an in-depth understanding. Data management, synthesis and analysis activities were concurrent, iterative and ongoing. The lessons learned were organized into seven "clusters". Results Key findings demonstrated that knowledge exchange is a complex process requiring champions, collaborative partnerships, regional readiness and the adaptation of knowledge exchange to diverse stakeholders. Discussion Overall, knowledge exchange systems can increase the capacity to exchange and use evidence by moving beyond collecting and reporting data. Areas of influence included development of new partnerships, expanded knowledge-sharing activities, and refinement of policy and practice approaches related to youth health and chronic disease prevention.


Author(s):  
Alexandra Huneeus

This chapter seeks to explain why the impact of the Inter-American Court of Human Rights varies greatly across the different Latin American countries under its jurisdiction. Three case studies suggest that the uneven spread of constitutional ideas and practices across Latin America helps shape the type of authority the IACtHR exerts. In Colombia, where neoconstitutionalist lawyers were able to successfully ally themselves with reformers and participate in the construction of a new constitution and court starting in 1991, the Court now enjoys narrow, intermediate, and extensive authority. In Chile, where constitutional reform was muted, and neoconstitutionalist doctrines have not found strong adherents in the judiciary, the IACtHR has achieved narrow authority and, at times, intermediate authority. In Venezuela, neoconstitutionalism was sidelined as the new Bolivarian constitutional order was forged. Meanwhile, the Mexican case study suggests that the neoconstitutionalist movement can also work transnationally.


2017 ◽  
Vol 62 (1) ◽  
pp. 255-270
Author(s):  
Claudia Andrea Reyes-Quilodran ◽  
Catherine A LaBrenz ◽  
Gabriela Donoso

Recent attention to juvenile delinquency has led to calls for alternative approaches for youth offenders that can reduce recidivism. This research analyzes how practitioners in Sweden, England, Italy, and Chile perceive the implementation of victim offender mediation (VOM). An emphasis is given to challenges and strategies that practitioners in Sweden, England, and Italy report, in order to provide a framework for implementation of VOM in a country in the early stages of implementation and consideration, such as Chile. An instrumental comparative case study design was used to compare the four cases of VOM implementation, conducting in-depth interviews in each country with key informants about the implementation process. The results suggest that practitioners are overwhelmingly satisfied with VOM in each European country, and that their experiences can be incorporated as lessons learned for practitioners in other countries seeking to implement VOM. Implications for adapting VOM to a different cultural context are described in the discussion, as well as a critical analysis of the need for more empirical evidence and further research on VOM and its underlying philosophy of social justice and accountability.


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