scholarly journals Factors Influencing Exhibitor Satisfaction and Loyalty: A Meta-Analysis on the Chinese Exhibition Market

2020 ◽  
Vol 12 (20) ◽  
pp. 8390 ◽  
Author(s):  
Linyan Liu ◽  
Zheng Xiang ◽  
Yuyao Liu ◽  
Florian J. Zach ◽  
Nancy McGehee

With the exhibition sector becoming increasingly important for the hospitality and tourism industry, it is critical to understand what drives the success of an exhibition. Through a comprehensive literature review, we first identified two broad categories of factors, namely exhibition attributes and exhibitor perceptions, that influence exhibitor satisfaction and loyalty. Next, a meta-analysis was conducted based on 26 empirical papers studying the Chinese exhibition market to quantitatively evaluate these relationships. The results show that among the exhibition attributes, booth management, service personnel, and exhibition environment are the most important factors affecting exhibitor satisfaction, while exhibition brand is the most important factor affecting loyalty. Among exhibitor perceptions, service quality is more important for satisfaction, while perceived value is more meaningful to loyalty. This study offers insights into strategies for exhibition organizers to cultivate long-term relationships, and to better cope with the challenges of emerging forces such as the Internet.

2021 ◽  
Vol 6 (3) ◽  
pp. 272-289
Author(s):  
Norhafizan Abdul Wahab ◽  
Othman Talib ◽  
Fazilah Razali ◽  
Nurzatulshima Kamarudin

Computational Thinking (CT) has been increasingly embraced as a reformation in STEM education. This paper discusses why the implementation of CT would have a considerable effect on STEM education. The first objective of this systematic literature review is to identify the subjects that incorporate the most elements of CT in STEM education. Secondly, it aims to provide an overview of CT practices in the classrooms. Finally, the major findings of this study seek to discuss the benefits and challenges of the use of CT in STEM education. Fifteen articles were methodically selected from Scopus, Web of Science, Dimensions, and Google Scholar databases as the relevant studies to be discussed in this systematic study, based on the PRISMA Statement (Preferred Reporting Items for Systematic Reviews and Meta-Analysis) review technique. This review identifies current research gaps and directions for the practice and implementation of CT in STEM education. Further analysis of the articles has contributed to a conclusion that CT has become more widespread and multi-disciplinary and seems to have propagated improvements in STEM education. Still, a new study is required, especially on long-term implications.


2021 ◽  
Vol 124 ◽  
pp. 10001
Author(s):  
Mohamed Battour ◽  
Mohamed Salaheldeen ◽  
Khalid Mady

Innovation is essential for long-term competitiveness of firms. The lack of innovation can reduce the competitiveness of firms in the hospitality and tourism industry. Therefore, Halal entrepreneurs in the Halal travel market must prepare for a future led by innovation and technology and to build scalable, digitally enabled business models. There are many innovative opportunities that can be translated into Halal tourism product/services for Muslim and non-Muslim travellers. Some aspects of Halal travel may also satisfy the demands of the non-Muslim market. The paper discusses seven innovative opportunities that could be exploited by Halal entrepreneurs in the hospitality and tourism market. The findings are useful for entrepreneurs to develop Halal products and services for Muslim and non-Muslim travellers.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Xi Ouyang ◽  
Zhiqiang Liu ◽  
Chenglin Gui

Purpose Underpinned by the ability–motivation–opportunity framework, this paper aims to establish a framework of employee creativity antecedents in the hospitality and tourism industries and meta-analytically examine the magnitude of effect sizes as well as the moderating effects of cultural factors. Design/methodology/approach A meta-analysis using data from 82 independent studies was conducted to explore the hypothesized relationships and verify how they were contingent on uncertainty avoidance and long-term orientation. Findings The results supported the majority of hypotheses about the relationships between antecedents and creativity. Furthermore, they showed that the effects of intrinsic motivation, positive affect and climate for innovation on creativity in the hospitality and tourism industries were significantly larger than those reported in previous meta-analyses. It also showed that uncertainty avoidance and long-term orientation could buffer or strengthen some associations. Practical implications This study generates some essential managerial suggestions for organizations in need of innovation. Managers can learn from the results so as to effectively promote the ability, motivation and opportunity for creativity and merge cultural elements with innovation strategy when they operate globally. Originality/value This study provides a theory-based explanation for how employee creativity can be activated. To the best of the authors’ knowledge, this study is a first attempt to meta-analytically test the underlying determinants of employee creativity in the hospitality and tourism industries. Additionally, the search for boundary conditions of the proposed relationships is likely to reconcile existing conflicts and inspire future studies.


Author(s):  
Barbara Eigenschenk ◽  
Andreas Thomann ◽  
Mike McClure ◽  
Larissa Davies ◽  
Maxine Gregory ◽  
...  

The combination of physical activity and being in nature is recognized as providing a range of significant benefits. The objective of this literature review was to compile an overview of the social benefits and costs associated with outdoor sports within the academic literature and to reflect on the quality of underlying evidence that supports the relationship. A systematic review was carried out with seven partners from different European countries, including Bulgaria, France, Germany, United Kingdom, Italy, Portugal, and Spain. From a total of 17,560 studies identified, 133 studies were selected with relevant data extracted to standardized forms. The selected studies have been analyzed with qualitative research methods. A meta-analysis could not be conducted due to the heterogeneity of the study designs and outcome measures. As a result, the review gives an overview of the social impacts associated with outdoor sports which have been clustered to six broad categories: physical health, mental health and wellbeing, education and lifelong learning, active citizenship, crime reduction, and anti-social behavior, as well as additional benefits. The review furthermore revealed gaps in the evidence base which are especially notable in the long-term effects that outdoor sports can have on personal and social development.


2020 ◽  
Vol 11 (2) ◽  
pp. 263
Author(s):  
Sergey S. SKOBKIN ◽  
Konstantin A. MILORADOV ◽  
Andrey P. KOVALTCHUK

The article investigates the dynamics and factors affecting the development of the market of tourist services of the African continent. The authors analyze statistical data on the development of the hospitality and tourism industry, the influence of cultural, historical and modern political factors. African countries have not only rich cultural and historical traditions. Africa's hospitality and tourism industry has great potential for development. The results of the study allow us to build a statistically sound forecast of international arrivals in Africa and draw a conclusion about the prospects for the development of the hospitality industry and tourism in General. The growth of international arrivals is influenced by competition in the hotel market. The positive effect of hotel chains on Africa is obvious. The network strategy of hotel business development has shown itself positively in many countries of the world. The hospitality and tourism industry continues to develop rapidly – in the coming years, we can expect a significant increase in the number of international tourist arrivals, the growth of paid services, the growth of the number of rooms.


REGIONOLOGY ◽  
2018 ◽  
Vol 26 (3) ◽  
pp. 438-459 ◽  
Author(s):  
Svetlana E. Maykova ◽  
Denis V. Okunev

Introduction. The article is of relevance due to the need to develop the tourism industry as one of the most attractive investment components of regional develop- ment from a strategic perspective. The purpose of the article is to substantiate the prospects for development of the Finno-Ugric tourist cluster in the territory of the Republic of Mordovia it being an integrating element of the comprehensive use of available resources involved in the process of providing tourist and recreational services and contributing to the competitiveness of the region. Materials and Methods. The study employed the factor analysis as well as the methods of SNW analysis and integral assessment of the degree of influence of the factors on the tourism industry. Using the methods of mapping, a map of the long- term development of tourist clusters of the Republic of Mordovia was constructed. Results. The influence of external and internal factors in the development of the tourism industry in the region was assessed on the basis of the analysis of the trends and dynamics of the development of the tourist services market in the Republic of Mordovia as well as of the degree and nature of the impact of external and internal factors on the formation of the tourism industry. The investment risk and potential of the tourism industry were ranked and a map of the long-term development of tourist clusters of the region was drawn conditioned by available natural resources, geographical location, cultural potential and traditions of the local population. It was proved that the ethno-cultural component was the key element of development of the tourism industry in the region. Discussion and Conclusions. The cluster approach in the development of the tour- ism industry is the most promising one as it promotes the effective integration of all elements of the tourist services sector as well as the functioning of the tourist infrastructure, the growth of the investment attractiveness of this area of activity and the competitiveness of the region as a whole. The article is intended for managers and specialists of organizations and enterprises of the hospitality and tourism industry.


Sign in / Sign up

Export Citation Format

Share Document