scholarly journals Identification of Key Performance Indicators in Project-Based Organisations through the Lean Approach

2020 ◽  
Vol 12 (15) ◽  
pp. 5977
Author(s):  
Carolina Cruz Villazón ◽  
Leonardo Sastoque Pinilla ◽  
José Ramón Otegi Olaso ◽  
Nerea Toledo Gandarias ◽  
Norberto López de Lacalle
Keyword(s):  
Performance Indicators ◽  
Project Success ◽  
Key Performance Indicators ◽  
Relevant Information ◽  
Daily Basis ◽  
Qualitative Approach ◽  
Lean Principles ◽  
Innovation Project ◽  
And Control

For the time being, companies and organisations are being forced to compete in utterly complex and globalised environments, facing massive natural, economic, and technological challenges on a daily basis. Addressing these challenges would be impossible without a proper approach that helps them identify, measure, understand, and control the performance of their organisations. Lean principles and techniques rise as a solution. This paper justifies and proposes the use of lean principles and techniques to identify key performance indicators (KPIs) in project-based organisations based on their organisational and operational needs. The research focuses mainly on the identification and categorisation of KPIs through a qualitative approach, based on systematic literature review (SLR) of performance indicators, project management, and project success. As a case study, an analysis of relevant information of an R&D and innovation project-based organisation, such as quality manuals, a benchmarking process, internal studies, and surveys regarding what success means for different kinds of stakeholders and for the organisation itself was conducted. As a result, this research is of a high value for project-based organisations, especially those that are not apprised of how to correctly formulate a series of KPIs, or whose path to it is still not clear.

scholarly journals Perspective Of Stakeholders On The Sustainability Of Tuberkulosis Program

2020 ◽  
Vol 9 (1) ◽  
pp. 224-240
Author(s):  
Indasah Indasah ◽  
Dedi Saifulah ◽  
Anita Restu Korbaffo
Keyword(s):  
Prevention And Control ◽  
Case Study Research ◽  
Qualitative Approach ◽  
Service Program ◽  
Tb Control ◽  
Descriptive Research ◽  
Tb Treatment ◽  
Complete Treatment ◽  
And Control

This research is a type of descriptive research using a qualitative approach design using a case study research design. Funding for the TB program in Pasuruan Regency was sourced from the APBD and also Health Operational Assistance sourced from the Special Allocation Fund decreased. The budget for TB prevention prevention programs is absorbed entirely But the performance of achieving the discovery targets is still not significant. Still not found the whole case, complete treatment has not been maximized, some even DO. TB control activities allocated for TB prevention and control services appear to be relatively small compared to the TB treatment budget. Based on all the challenges faced, a strategy was formulated to eliminate TB within the next 5 years by strengthening the leadership of a quality TB service program with a sustainable program across stakeholders

scholarly journals Misfit? The Use of Metrics in Innovation

2021 ◽  
Vol 14 (8) ◽  
pp. 388
Author(s):  
Ilse Svensson de Jong
Keyword(s):  
Performance Indicators ◽  
Business Performance ◽  
Strategic Change ◽  
Key Performance Indicators ◽  
Significant Degree ◽  
Other Information ◽  
Actual Use ◽  
Sales Organizations ◽  
Organizational Levels

Measuring innovation is a challenging but essential task to improve business performance. To tackle this task, key performance indicators (KPIs) can be used to measure and monitor innovation. The objective of this study is to explore how KPIs, designed for measuring innovation, are used in practice. To achieve this objective, the author draws upon literature on business performance in accounting and innovation, yet moves away from the functional view. Instead, the author focuses explicitly on how organizational members, through their use of KPIs in innovation, make sense of conflicting interpretations and integrate them into their practices. A qualitative in-depth case study was conducted at the innovation department of an organization in the process industry that operates production sites and sales organizations worldwide. In total, 28 interviews and complementary observations were undertaken at several organizational levels (multi-level). The empirical evidence suggests that strategic change, attributed to commoditization, affects the predetermined KPIs in use. Notably, these KPIs in innovation are used, despite their poor fit to innovation subject to commoditization. From a relational perspective, this study indicates that in innovation, KPIs are usually complemented by or supplemented with other information, as stand-alone KPIs exhibit a significant degree of incompleteness. In contrast to conventional studies in innovation and management accounting, this study explores the use of key performance indicators (KPIs) in innovation from an interpretative perspective. This perspective advances our understanding of the actual use of KPIs and uncovers the complexity of accounting and innovation, which involve numerous angles and organizational levels. Practically, the findings of this study will inform managers in innovation about the use of KPIs in innovation and the challenges individual organizational members face when using them. In innovation, KPIs appear to be subjective and used in unintended ways. Thus, understanding how KPIs are used in innovation is a game of reading between the lines, and these KPIs can be regarded as misfits.

Strategic Planning for E-Learning in a Polytechnic

2011 ◽  
pp. 47-65 ◽  
Author(s):  
Tony Bates
Keyword(s):  
Strategic Planning ◽  
Faculty Development ◽  
Performance Indicators ◽  
Strategic Plan ◽  
Key Performance Indicators ◽  
Core Values ◽  
Face To Face ◽  
E Learning ◽  
And Training

This chapter is a case study of how a polytechnic developed a strategic plan for e-learning. It describes the institution’s rationale for moving more strongly into e-learning, the processes followed by the institution to develop a plan and ensure its acceptance through the institutional community, and the factors that facilitated the process. It indicates that attention to objectives, core values and principles, and faculty development and training, are critical for the successful transition from mainly face-to-face teaching to e-learning. The development of key performance indicators will allow the success of the plan to be measured in 2010.

scholarly journals Establishment of Key Performance Indicators for Green Building Operations Monitoring—An Application to China Case Study

Energies ◽  
2020 ◽  
Vol 13 (4) ◽  
pp. 976 ◽  
Author(s):  
Jinqiu Li ◽  
Qingqin Wang ◽  
Hao Zhou
Keyword(s):  
Environmental Quality ◽  
Performance Indicators ◽  
Green Building ◽  
Key Performance Indicators ◽  
Energy System ◽  
Energy Performance ◽  
Operational Performance ◽  
Indoor Environmental Quality ◽  
Evaluation Standards

Released green building evaluation standards for operation stage include a huge number of indicators, which are very comprehensive and systematic. However, the indicators of these standards are very complicated and a large amount of time and manpower are consumed for their evaluation. To evaluate the operational performance of green buildings more practically and efficiently, some studies collect the operational data for part of the indicators (mainly focusing on building energy performance, indoor environmental quality or occupant satisfaction), which are too rough to evaluate the performance of green building. This paper proposed a total of 27 key performance indicators (KPIs) for green building operations monitoring. The number of proposed indicators is much fewer than the evaluation standards, as well as suitable for long-term monitoring, which can dramatically reduce evaluation time and cost. On the other hand, the indicators involving Outdoor environmental quality, Indoor environmental quality, HVAC system, P&D system, Renewable energy system, Total resource consumption and User behavior, which are more comprehensive and systematic than the conventional monitoring studies for operational performance of green building. Firstly, an indicators library for operations monitoring of green building was established based on relevant standards and literature review in this field. Secondly, “SMART” principle and Delphi method were adopted to select the key performance indicators for green building operations monitoring. Different background experts regarding green building industry were chosen to screen the most relevant, accessible and measurable indicators. Subsequently, two projects in China were selected for case study of key performance indicators proposed in this paper for green building operations monitoring to validate the feasibility and advancement.

Using Key Performance Indicators and Risk Measures in Continuous Monitoring

2008 ◽  
Vol 5 (1) ◽  
pp. 65-80 ◽  
Author(s):  
Mark J. Nigrini ◽  
Arlo J. Johnson
Keyword(s):  
High Risk ◽  
Risk Score ◽  
Performance Indicators ◽  
Continuous Monitoring ◽  
Risk Measures ◽  
Key Performance Indicators ◽  
Multiple Cues ◽  
Perceived Importance ◽  
Small Set

ABSTRACT: The paper describes a continuous monitoring methodology in an environment with multiple cues indicative of fraud and errors. A case study describes an application by a restaurant franchisor on the monthly sales numbers reported by franchisees. The system scores each restaurant based on variables judged to be possible indicators of fraud or errors in the monthly sales reports. The variables are weighted according to their perceived importance to obtain a final risk score for each restaurant. The output is a small set of audit targets believed to have a high risk of reporting errors. The variables can be categorized as being (1) key performance indicators, (2) statistical irregularities, (3) motivation or pressure related variables, and (4) variables related to compliance with the franchising agreement.

scholarly journals IMPLEMENTASI KEBIJAKAN PENGAWASAN DAN PENGENDALIAN PENJUALAN MINUMAN BERALKOHOL DI KABUPATEN MUARA ENIM PROVINSI SUMATERA SELATAN

2019 ◽  
pp. 21-36
Author(s):  
Rachmansyah Saputra
Keyword(s):  
Human Resources ◽  
Performance Indicators ◽  
Research Method ◽  
Qualitative Approach ◽  
Alcoholic Beverages ◽  
Control Policies ◽  
Inhibiting Factors ◽  
And Control

Implementation of Policy for Supervision and Control of Sales of Alcoholic Beverages in Muara Enim Regency, South Sumatra Province. This study aims to determine and analyze the implementation, inhibiting factors and appropriate strategies in the policy of monitoring and controlling the sale of alcoholic beverages. The research method used in this study is descriptive with a qualitative approach. Data obtained through observation, interview, documentation and triangulation techniques. The results of the study indicate that the implementation of the policy of monitoring and controlling the sale of alcoholic beverages in Muara Enim Regency has not gone well. This is seen based on several performance indicators, among others: not yet well implemented Regional Regulation No. 4 of 2005, the lack of quality human resources and limited budgets, and related interagency communications that have not been implemented properly. Keywords: implementation, supervision, control, policies  

scholarly journals Evaluasi Implementasi Aplikasi Primary Care (Pcare) di Klinik Laras Hati

2019 ◽  
Vol 4 (1) ◽  
pp. 21
Author(s):  
Agung Kurniawan ◽  
Denny Adrian Mustika ◽  
Rizal Chandra Muhammad ◽  
Susanti Catur Putri
Keyword(s):  
Primary Care ◽  
Information System ◽  
Control System ◽  
Medical Record ◽  
Research Design ◽  
Resource Use ◽  
Qualitative Approach ◽  
And Control

Background: Primary Care (Pcare) application is an information system designed and developed to serve patients using BPJS Health. This Pcare application has been used at the Laras Hati Clinic since 2014, but until now there has never been an evaluation regarding the performance, efficiency and control of the Pcare application.Objective: The purpose of this study is to evaluate the implementation of Pcare Applications at the Laras Hati Clinic.Method: This type of research is descriptive with a qualitative approach. The research design used was case study. The subjects of this study were medical record officers, midwives, and pharmacy officers. this research has been carried out since August 2018 until September 2018. The validity of the data used is using Triangulation of Resources and TechniquesResult: The Pcare application has been used in the Laras Hati clinic since 2014. However, there are still frequent errors and long loading, the control system used has used a username and password but there are still parties who do not have the authority to access and use the Pcare application, and resource use (material and human) is in accordance with needsConclusion: Pcare application has been used at the Laras Hati Clinic since 2014, but there are still some problems that cannot be resolved

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