scholarly journals The Mediating Role of Intellectual Capital in Open Innovation in the Service Industries

2020 ◽  
Vol 12 (12) ◽  
pp. 5220 ◽  
Author(s):  
Chihcheng Lo ◽  
Chunhsien Wang ◽  
Yi-Chun Chen

The paper intends to examine the mediating role of intellectual capital in the relation between the openness of service companies’ search strategies and thr innovation performance. It models the relationship between external search strategies of open innovation and proposes how intellectual capital matters for openness strategies in the service industries. Moreover, the paper intends to expand the field of open innovation through exploring the mediating effect of intellectual capital. This paper fulfills an identified need to study how intellectual capital can be enabled in the open innovation of the service industries. Both Hierarchical Multiple Regression and the Structural Equation Model were employed to test the innovation model by the panel data of the second Taiwan Innovation Survey including 948 service firms. Empirical insights enable us to have a better understanding in terms of how service companies learn from external knowledge sources. This paper suggests that the impact of openness strategies on innovation performance becomes indirect through the partial mediator of intellectual capital so that innovation performance in service industry benefits from simultaneously incorporating intellectual capital with the efficient openness strategies. Finally, the paper includes implications for more insights into how service companies improve their innovative activities with external searching strategies and practices in terms of intellectual capital.

2020 ◽  
Vol 7 (2) ◽  
pp. 257-275
Author(s):  
Jahnavi Patky ◽  
Shivendra Kumar Pandey

Building on resource-based view theory, this article investigates the impact of human resource practice flexibility (HRPF) on innovation performance with (a) the mediating role of intellectual capital (IC) and (b) moderating role of the industry type (service or manufacturing) of an organisation. We empirically examined the relations using a survey dataset of managers of 257 Indian organisations. We have used the structural equation modelling method for data analysis. Findings of the moderated mediation analysis revealed that IC mediates the relationship between HRPF and innovation performance (a) partially when the organisation operates in the service industry and (b) fully when an organisation operates in the manufacturing industry. Additionally, our study explains the underlying mechanism governing the same relationship.


2021 ◽  
Vol 37 (02) ◽  
pp. 166-178
Author(s):  
Arslan Najeeb Khan ◽  
Abeera Matloob ◽  
Muhammad Shahid Tufail

This paper aims to examine the outcomes of the knowledge-oriented leadership on the organization’s open innovation through the mediating effect of the Knowledge Process Capability and Knowledge Infrastructure Capability and moderating role of Intellectual Capital. Data collection was done from the manufacturing sector through convenient sampling. The sample size was 105 respondents. The questionnaire was used and SEM is applied for the data analysis. The study concluded that there is a direct optimistic relation between KOL and OOI. Mediating role of KPC and KIC between KOL and OOI was found significant. Although the moderating results shows that by adding the intellectual capital as the moderator it increases the Organization’s KPC and KIC and in return organizations will become capable for increasing its open innovation’s targets. This study’s finding can be helpful for employers in adopting better open innovation’s trends with providing significant support for future investigation and research in related field.


2019 ◽  
Vol 85 ◽  
pp. 148-175
Author(s):  
Ilma Pranciulytė-Bagdžiūnienė ◽  
Monika Petraitė

Open innovation serves as a principal paradigm for success in diverse and dynamic business environments, as it gives the promise of a better-marked acceptance, a higher level of novelty, and managed innovation risks. However, SMEs face a critical challenge in developing open innovation capabilities and establishing new organizational processes that would empower employees to perform in open innovation regimes. We analyze the mediating role of organizational capabilities for employing and facilitating individual competences for innovation performance improvement as based on a survey of 266 SMEs. This study aimed to identify links between organizational capabilities and individual comp etences in AI for innovation performance in SMEs. The results of our study showed that organizational capabilities in AI at the level of organizations play a role as a mediator between competences for AI at the individual level and the progress of innovations. Considering that organizational skills in AI (organizational culture openness, organizational learning and trust, knowledge management systems, etc.) are strong organizational tools that help to increase the efficiency of AI and individual competences (to enhance employee creativity, enhance interaction with partners) as well as management competences (flexibility, ability to work with various professional communities, strategic thinking, etc.). This study partially refutes the assumptions that SMEs can only achieve innovative progress through individual competences in AI. Organizational capabilities in AI are also very important for AI implementation.


2019 ◽  
Vol 24 (05) ◽  
pp. 2050049 ◽  
Author(s):  
USAMA AWAN ◽  
ROBERT SROUFE

The impact of collaboration on innovation performance has been investigated in many studies. This study provides a unique view on innovation performance by exploring the mediating role of social performance between collaboration and innovation performance. For this, a structural model was tested through an empirical investigation with partial least squares structural equation modelling (PLS-SEM) using a sample made up of 239 export manufacturing firms. The results of the empirical study show that social performance appears to be a necessary condition for innovation performance. Our findings confirm the great potential of addressing social concern increasingly drive innovation performance. The next decade is likely to be a period of rapidly expanding social performance practices in the manufacturing firms. The managers could foster sustainable innovation by collaborating customers and enhance their firm social performance.


2017 ◽  
Vol 18 (4) ◽  
pp. 789-806 ◽  
Author(s):  
Lara Agostini ◽  
Anna Nosella

Purpose In today’s knowledge economy the ability to innovate and develop new products is a key factor to sustain firm performance. Within this context, analysing the role of different components of intellectual capital (IC) becomes of foremost importance, as well as an under-investigated issue for small- and medium-sized enterprises (SMEs). The purpose of this paper is to investigate the impact of human, organisational and relational capital (RC) on radical innovation performance (RIP), as well as to examine whether organisational capital (OC) and RC mediate the relationship between human capital (HC) and RIP and whether OC moderates the relationship between RC and RIP. Design/methodology/approach The methodology consisted of a factor analysis and different regression models to test for mediation and moderation. The analyses are carried out on a sample of 150 micro firms and SMEs involved in the production of machinery or instruments and located in Italy. Findings Results show that HC is directly associated to RIP, as well as OC and RC that totally mediate the relationship between HC and RIP. Moreover, OC positively moderates the relationship between RC and RIP. Originality/value This study is particularly interesting because it adopts an overarching perspective on IC testing the interplay between the different components of IC. In addition, it focusses on the SME context which is under-investigated as far as IC and performance measurement is concerned.


2019 ◽  
Vol 24 (1) ◽  
pp. 43-65 ◽  
Author(s):  
Suming Wu ◽  
Xiuhao Ding ◽  
Ruihong Liu ◽  
Hui Gao

Purpose Open innovation and information systems have been key topics in the theoretical domain, but little empirical research thoroughly examines how information technology (IT) capability affects open innovation performance. Thus, the purpose of this paper is to explore the relationship between IT capability and open innovation performance and to expose the inner mechanism at the firm level. Design/methodology/approach This paper collected firm-level data in China; 232 usable questionnaires from different firms were collected. Then, the study used a structural equation model by AMOS for hypothesis testing. Findings The results indicate that both internal IT capability and external IT capability have positive impacts on open innovation performance; potential absorptive capacity and realized absorptive capacity mediate the relationship between external IT capability and open innovation performance. Additionally, realized absorptive capacity plays a mediating role in the relationship between internal IT capability and open innovation performance. Practical implications These findings indicate that practitioners should pay attention to the important relationship between absorptive capacity and IT capability and open innovation performance in Chinese businesses. Originality/value Existing research has emphasized the influence of IT on open innovation, but empirical studies have not thoroughly focused on the inner mechanisms of the effect of IT capability on open innovation performance. Drawing on firm capability theory, this paper classifies IT capability as internal and external IT capability and absorptive capacity as potential and realized absorptive capacity. Then, this paper confirms the mediating role of absorptive capacity between IT capability and open innovation performance.


2016 ◽  
Vol 36 (11) ◽  
pp. 1601-1624 ◽  
Author(s):  
Nisha Paul Kulangara ◽  
Sherry Avery Jackson ◽  
Edmund Prater

Purpose The purpose of this paper is to investigate the interrelationship between trust, socialization, and information sharing on the buying firm’s innovation capability in the context of the buyer-supplier relationship (BSR). A nomological model is developed that examines the mediating role of relational capital (supplier trust) on the relationship between structural capital (socialization and information sharing) and innovation capability. Design/methodology/approach A survey was conducted on 357 US executives. Structural equation modeling was used to analyze the hypothesized relationships. Findings Information sharing and formal socialization activities increased the buying firm’s trust in its key supplier. However, formal socialization activities within the context of the business environment did not have a significant direct impact on buyer’s innovative capabilities; but when mediated by trust, it positively impacted innovation capabilities. Informal socialization within the context of the social environment directly impacted innovation capabilities but trust did not mediate the relationship. Information sharing impacted trust and innovation significantly and trust mediated the impact of information sharing on innovation capabilities. Originality/value This study defines the formal and informal aspects of socialization and investigates its impact on trust and buyer innovation capabilities. This is one of the few studies that highlights the mediating role of trust between firms to facilitate innovation capability.


2014 ◽  
Vol 25 (3) ◽  
pp. 553-580 ◽  
Author(s):  
Arshad Alam ◽  
Prabir K. Bagchi ◽  
Bumsoo Kim ◽  
Subrata Mitra ◽  
Fernando Seabra

Purpose – The purpose of this paper is to analyze the impact of individual logistics-related factors, namely, supplier involvement (SI), length of supplier relationship (LSR), use of information technology (IT), and logistics integration (LI) on a firm's supply chain performance (SCP) and test for the mediating effect of LI in a multi-country survey conducted in Brazil, Korea and India. The paper also develops a composite variable, supply chain competency (SCC), as an overall measure of the quality of a firm's supply chain and demonstrate its effect on a firm's SCP. Design/methodology/approach – The research methodology was based on designing and administering a survey instrument. Data collected from 187 organizations in Brazil, Korea and India were analyzed using the partial least squares structural equation modeling methodology. Findings – Results show that for the combined data, the direct effects of SI, LSR and IT on SCP are insignificant while LI has a very significant direct effect on SCP. On the other hand, except for SI, LSR and IT have significant effects on SCP through LI establishing the mediating role of LI. The paper also finds that SCC has a significant effect on SCP. Further, when countries are considered individually the paper finds that IT has a significant indirect effect on SCP in the case of all the countries while LSR has a significant indirect effect on SCP, both in the case of Brazil and Korea. Additionally, in the case of Korea SI has a significant indirect effect on SCP. Research limitations/implications – Like other survey-based research, the findings of this paper are also limited by the sample size. Especially, the observations specific to individual countries are as good as the respective sample sizes. Also, since all the respondents belonged to manufacturing firms, the findings of this paper are relevant for the manufacturing sector. Practical implications – This paper establishes the mediating effect of LI in assessing the impact of logistics-related factors on a firm's SCP. It confirms that although logistics-related factors are necessary for a firm's superior SCP, they are not sufficient unless their interactions are taken into consideration, as evidenced by the significant positive relationship between SCC and SCP. Originality/value – To the best of the authors’ knowledge, this paper is the first paper to study the effect of logistics-related factors on a firm's SCP and establish the mediating role of LI in a multi-country setting. This paper also develops a composite variable SCC and examines its effect on SCP.


2021 ◽  
Vol 16 (11) ◽  
pp. 12
Author(s):  
Xiong Wang ◽  
Sarana Photchanachan

At present, researches on business models generally focus on the deduction of theoretical models and case studies, and there are relatively few related quantitative studies. From the perspective of business model, this paper empirically studies the relationship between business model, entrepreneurial ability and innovation performance, taking newly established companies in Shanghai as the research object. The results show that Entrepreneurial Ability positively correlated with innovative business model and efficient business model. The innovative business model and efficiency business model is positively correlated with innovation performance. Business model is the intermediate mechanism of transforming entrepreneurial ability into innovative firm performance, and the design of business model is helpful to improve the survival rate and profitability of entrepreneurial firms.


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