scholarly journals E-Business Strategy for Logistics Companies: Achieving Success through Information Systems Planning

Logistics ◽  
2021 ◽  
Vol 5 (4) ◽  
pp. 73
Author(s):  
Maria Kamariotou ◽  
Fotis Kitsios ◽  
Michael Madas

Background: E-business and Information Technology (IT) are critical components in the improvement of logistics functions. As logistics contributes to the entire strategic planning of a firm, e-business and IT applications support the implementation of strategic planning in a more efficient and effective manner. According to this view, previous scholars have ignored the importance of Information Systems (IS) planning in the selection and implementation of appropriate IS as per situation. This paper explores the Information Systems Planning (ISP) phases that influence the success of the process. Methods: Data were collected and analyzed using Regression Analysis by 73 IT managers for Greek Small and Medium Enterprises (SMEs) in the logistics sector. Results: The outcomes of the analysis show that executives ought to be informed about the strategic utilization of IS planning in order to improve competitive advantage. Furthermore, managers must also select the suitable IT facilities to align business strategy with the business structure. Conclusions: The outcomes support managers to focus on logistics functions and realize the importance of such ISP in logistics. As a result, selecting appropriate IS leads to increased competitive advantage, faster communication, support for the storage and retrieval of more accurate data, cost reduction and increased customer value.

2013 ◽  
Vol 1 (1) ◽  
pp. 191 ◽  
Author(s):  
Zachary B. Awino

The Paper is the research findings on the role of strategic planning and competitive advantage of ICT Small and Medium Enterprises in Kenya. Literature suggests that the contemporary business environment in which organisations operate is increasingly becoming uncertain and unpredictable. Significant changes are mostly driven by technological changes, globalisation and trade liberalisation. As a result, like large enterprises, SMEs are facing new and unexpected challenges that threaten their competitiveness. While most countries acknowledge the critical role that SMEs contribute to their economies, both as an engine of growth and sustainable development, many questions still remain unanswered as to the determination of the critical challenges facing SMEs and how these challenges could be addressed to improve their competitiveness. These challenges have increased the need for empirical information which is essential for decision making in addressing issues that are likely to enhance SMEs survival and growth. It is noted that there has been no adequate research studies on the role of strategic planning and competitive advantage of SMEs. This study contributes to the need to address the research gaps and thus explored the role of strategic planning and competitive advange of SMEs in Kenya. The study population consisted of 238 ICT SMEs from Nairobi and its environs. A sample size of 146 firms constituting 61 per cent of the total population was selected through stratified sampling. The study aimed to collect data from 438 respondents from top, middle and lower management teams. Structured questionnaires with closed and open ended questions was used for data collection, 239 responses were received from 123 ICT firms a response rate of 55 per cent and 84.2 per cent respectively. Key characteristics of strategic planning including formality, environmental analysis processes both internal and external orientations, strategies adopted, and implementation and control were recorded. Data analysis was done using descriptive statistics, factor analysis, t-test, ANOVA, correlation, correlation matrixes and regression analysis. The key findings revealed that strategic planning has significant and positive influence in performance of SME’s. The test of hypothesis revealed that strategic planning has positive and significant influence on competitive advantage. The study demonstrated strategic planning as a learning tool and a strategic resource which is consistent with the underlying assumptions of resource based theory, systems theory, chaos theory and balanced score card model assumptions. It is envisaged that, this kind of research is likely to generate useful discussions on the role of strategic planning and performance, of SMEs. It is apparent that entrepreneurs of SMEs cannot ignore strategic planning as significant changes in competitive advantage is the result of change or effective application of strategic planning. Policy makers and academicians may need to address the capacity needs of SMEs and develop strategic planning model that address the challenges that SMEs encounter in a dynamic environment.


Author(s):  
Maria Kamariotou ◽  
Fotis Kitsios

Nowadays, turbulence in the businesses' environment is on the increase. Therefore, businesses are obliged to respond to that environmental uncertainty. Strategic Information Systems Planning (SISP) support this effort. Information Systems are connected with business strategy, management skills, decision making and aim to increase competitive advantage. Previous studies have examined the effect of SISP phases on success. Also, other studies have concluded that there is a positive relationship between SISP and firm performance. The aim of this chapter is to present a holistic approach in order to investigate the significance of SISP process, to highlight phases that contribute to a greater extent of success and to draw conclusions concerning the successful implementation of digital strategy in firms and especially in SMEs which are an important part of the economies of developing countries.


Author(s):  
Maria Kamariotou ◽  
Fotis Kitsios

Turbulence in the businesses environment is on the increase. Therefore, businesses are obliged to respond to that environmental uncertainty. Strategic information systems planning (SISP) supports this effort. Information systems are connected with business strategy, management skills, decision making, and aim to increase competitive advantage. Previous studies have examined the effect of SISP phases on success. Also, other studies have concluded that there is a positive relationship between SISP and firm performance. The aim of this chapter is to present a holistic approach in order to investigate the significance of SISP process, to highlight phases that contribute to a greater extent of success, and to draw conclusions concerning the successful implementation of digital strategy in firms and especially in SMEs, which are an important part of the economies of developing countries.


2018 ◽  
pp. 409-438
Author(s):  
Ray M Kekwaletswe

Strategic planning of information systems is vital in the business environment and this is still an open issue in the management information systems research. Through planning, organisations develop effective long-term use of information systems and subsequently ensuring the support of organisational objectives. This chapter develops a contingency model for measuring the success of strategic information systems planning in the context of medium enterprises. The contingency theory, as an analytical lens, advocates that organisational success can be achieved by matching organisational characteristics to the contextual factors. Drawing from this notion, this chapter postulates that the strategic information systems planning process, as a phase, may lead to successful planning. This relationship is moderated by contingency variables characterised by the presence of environmental uncertainty, organisational structure, government and policies, business strategy orientation and information systems maturity. This chapter studies the moderating role of contingency variables and identifies the influential factors and their effect.


Author(s):  
Ray M Kekwaletswe

Strategic planning of information systems is vital in the business environment and this is still an open issue in the management information systems research. Through planning, organisations develop effective long-term use of information systems and subsequently ensuring the support of organisational objectives. This chapter develops a contingency model for measuring the success of strategic information systems planning in the context of medium enterprises. The contingency theory, as an analytical lens, advocates that organisational success can be achieved by matching organisational characteristics to the contextual factors. Drawing from this notion, this chapter postulates that the strategic information systems planning process, as a phase, may lead to successful planning. This relationship is moderated by contingency variables characterised by the presence of environmental uncertainty, organisational structure, government and policies, business strategy orientation and information systems maturity. This chapter studies the moderating role of contingency variables and identifies the influential factors and their effect.


Computers ◽  
2019 ◽  
Vol 8 (4) ◽  
pp. 74 ◽  
Author(s):  
Kitsios ◽  
Kamariotou

IT investment is a crucial issue as it does not only influence the performance in Small-Medium Enterprises (SMEs) but it also helps executives to align business strategy with organizational performance. Admittedly, though, there is ineffective use of Information Systems (IS) due to a lack of strategic planning and of formal processes resulting in executives’ failure to develop IS plans and achieve long-term sustainability. Therefore, the purpose of this paper is to examine the phases of Strategic Information Systems Planning (SISP) process that contribute to a greater extent of success so that guidelines regarding the implementation of the process in SMEs can be provided. Data was collected by 160 IS executives in Greek SMEs during February and May 2017. Multivariate Regression Analysis was applied on the detailed items of the SISP process and success constructs. The results of this survey present that managers should be aware of the strategic use of IS planning so as to increase competitive advantage. Senior executives should choose the appropriate IT infrastructure (related to their business strategy and organizational structure), so as to align business strategy with organizational structure. The findings of this paper could help IS executives concentrate their efforts on business objectives and recognize the great value of the planning process on their business.


Information ◽  
2020 ◽  
Vol 11 (6) ◽  
pp. 331
Author(s):  
Maria Kamariotou ◽  
Fotis Kitsios

Agritourism is long established and the interest in diversification of agricultural enterprises into tourism has increased. However, many challenges have emerged regarding the lack of appropriate skills, strategic planning, Information Systems (IS), as well as increased costs in production processes. In Greece, the contribution of agritourism to economic growth has increased in the last decade, but the relationship between the agricultural sector and agritourism is a reason for certain people having largely taken advantage from the development of tourism in a specific area. Greek businesses operating in the agritourism sector are seeking long-term sustainability. However, they lack strategic planning and effective use of IS. As the strategic implementation of Information Technology (IT) in Small Medium Enterprises (SMEs) in the agritourism sector is under-researched, this paper aims to investigate how the process of Strategic Information Systems Planning (SISP) affects the success of Greek SMEs in the agritourism industry. IS executives completed the survey and ANOVA analysis was used for data analysis. The findings of the paper indicate that IS executives do not focus on the analysis of the external environment and the evaluation of opportunities for IS development. In addition, the lack of formulation of the IT strategy creates inefficient and unsuccessful IT projects.


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