scholarly journals Eligibility of BPMN Models for Business Process Redesign

Information ◽  
2019 ◽  
Vol 10 (7) ◽  
pp. 225 ◽  
Author(s):  
George Tsakalidis ◽  
Kostas Vergidis ◽  
Georgia Kougka ◽  
Anastasios Gounaris
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Ad Hoc ◽  
Performance Metrics ◽  
Relevant Literature ◽  
Optimization Methods ◽  
Process Models ◽  
Business Process Redesign ◽  
Process Redesign

Business process redesign (BPR) is an organizational initiative for achieving competitive multi-faceted advantages regarding business processes, in terms of cycle time, quality, cost, customer satisfaction and other critical performance metrics. In spite of the fact that BPR tools and methodologies are increasingly being adopted, process innovation efforts have proven ineffective in delivering the expected outcome. This paper investigates the eligibility of BPMN process models towards the application of redesign methods inspired by data-flow communities. In previous work, the transformation of a business process model to a directed acyclic graph (DAG) has yielded notable optimization results for determining average performance of process executions consisting of ad-hoc processes. Still, the utilization encountered drawbacks due to a lack of input specification, complexity assessment and normalization of the BPMN model and application to more generic business process cases. This paper presents an assessment mechanism that measures the eligibility of a BPMN model and its capability to be effectively transformed to a DAG and be further subjected to data-centric workflow optimization methods. The proposed mechanism evaluates the model type, complexity metrics, normalization and optimization capability of candidate process models, while at the same time allowing users to set their desired complexity thresholds. An indicative example is used to demonstrate the assessment phases and to illustrate the usability of the proposed mechanism towards the advancement and facilitation of the optimization phase. Finally, the authors review BPMN models from both an SOA-based business process design (BPD) repository and relevant literature and assess their eligibility.

scholarly journals Business processes exceptions in relation to operational performance

2019 ◽  
Vol 25 (5) ◽  
pp. 908-922 ◽  
Author(s):  
Remco Dijkman ◽  
Oktay Turetken ◽  
Geoffrey Robert van IJzendoorn ◽  
Meint de Vries
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Models ◽  
Operational Performance ◽  
Normal Flow ◽  
Throughput Time ◽  
Content Type ◽  
Business Process Models ◽  
Practical Implications

Purpose Business process models describe the way of working in an organization. Typically, business process models distinguish between the normal flow of work and exceptions to that normal flow. However, they often present an idealized view. This means that unexpected exceptions – exceptions that are not modeled in the business process model – can also occur in practice. This has an effect on the efficiency of the organization, because information systems are not developed to handle unexpected exceptions. The purpose of this paper is to study the relation between the occurrence of exceptions and operational performance. Design/methodology/approach The paper does this by analyzing the execution logs of business processes from five organizations, classifying execution paths as normal or exceptional. Subsequently, it analyzes the differences between normal and exceptional paths. Findings The results show that exceptions are related to worse operational performance in terms of a longer throughput time and that unexpected exceptions relate to a stronger increase in throughput time than expected exceptions. Practical implications These findings lead to practical implications on policies that can be followed with respect to exceptions. Most importantly, unexpected exceptions should be avoided by incorporating them into the process – and thus transforming them into expected exceptions – as much as possible. Also, as not all exceptions lead to longer throughput times, continuous improvement should be employed to continuously monitor the occurrence of exceptions and make decisions on their desirability in the process. Originality/value While work exists on analyzing the occurrence of exceptions in business processes, especially in the context of process conformance analysis, to the best of the authors’ knowledge this is the first work that analyzes the possible consequences of such exceptions.

scholarly journals Pengujian Unit Plugin Pemberian Anotasi Efek Secara Semantik pada Proses Bisnis BPMN

2021 ◽  
Vol 6 (3) ◽  
pp. 170
Author(s):  
Hilman Nuril Hadi
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Models ◽  
Unit Testing ◽  
Business Process Model ◽  
Testing Technique ◽  
Modeling Tools ◽  
Path Testing ◽  
Future Business

Business process model was created to make it easier for business process stakeholders to communicate and discuss the structure of the process more effectively and efficiently. Business process models can also be business artifacts and media that can be analyzed further to improve and maintain organizational competitiveness. To analyze business processes in a structured manner, the effect/results of the execution of business processes will be one of the important information. The effect/result of the execution of certain activities or a business process as a whole are useful for managing business processes, including for improvements related to future business processes. This effect annotation approach needs to be supported by business process modeling tools to assist business analysts in managing business processes properly. In previous research, the author has developed a plugin that supports business analysts to describe the effects semantically attached to activities in the Business Process Model and Notation (BPMN) business process model. In this paper, the author describes the unit testing process and its results on the plugin of semantic effect annotation that have been developed. Unit testing was carried out using the basic path testing technique and has obtained three test paths. The results of unit test for plugin are also described in this paper.

scholarly journals Collaborative method to maintain business process models updated

2014 ◽  
Vol 11 (2) ◽  
pp. 461-480 ◽  
Author(s):  
Nuno Castela ◽  
Paulo Dias ◽  
Marielba Zacarias ◽  
José Tribolet
Keyword(s):  
Case Studies ◽  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Models ◽  
Organizational Environment ◽  
Business Process Model ◽  
Business Process Models ◽  
Definition Of ◽  
Over Time

Business process models are often forgotten after their creation and its representation is not usually updated. This appears to be negative as processes evolve over time. This paper discusses the issue of business process models maintenance through the definition of a collaborative method that creates interaction contexts enabling business actors to discuss about business processes, sharing business knowledge. The collaboration method extends the discussion about existing process representations to all stakeholders promoting their update. This collaborative method contributes to improve business process models, allowing updates based in change proposals and discussions, using a groupware tool that was developed. Four case studies were developed in real organizational environment. We came to the conclusion that the defined method and the developed tool can help organizations to maintain a business process model updated based on the inputs and consequent discussions taken by the organizational actors who participate in the processes.

Representation Type Preferences in Operational Business Process Redesign

2013 ◽  
pp. 126-149
Author(s):  
Ned Kock
Keyword(s):  
Business Process ◽  
Business Processes ◽  
The Other ◽  
Business Process Redesign ◽  
Process Redesign ◽  
Process Representation ◽  
New Business ◽  
Quasi Experimental ◽  
Communication Flow ◽  
Representation Types

This paper reports on a quasi-experimental field study in which business process redesign groups in four different US organizations used two different business process representation types. One of the representation types emphasized an activity flow (or workflow) view of business processes, which appears to currently be the most prevalent in actual operational-level business process redesign projects; the other emphasized a communication flow view. The study suggests that, contrary to assumptions likely underlying most of the current business process redesign practice, communication flow-oriented representations of business processes are perceived by those involved in their redesign as significantly more useful in the following aspects than activity flow-oriented representations: identification of opportunities for process improvement, application of process redesign guidelines, visualization of process changes, and development of generic information technology solutions to implement new business processes. Important implications for managers and researchers stemming from these results are discussed.

Ontology-Based Framework for Quality in Configurable Process Models

2020 ◽  
pp. 464-478
Author(s):  
Loubna El Faquih ◽  
Mounia Fredj
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Process Model ◽  
Business Processes ◽  
Research Work ◽  
Process Models ◽  
Novel Method ◽  
Ontology Languages ◽  
Variability Management

In recent years, business process modeling has increasingly drawn the attention of enterprises. As a result of the wide use of business processes, redundancy problems have arisen and researchers introduced the variability management, in order to enhance the business process reuse. The most approach used in this context is the Configurable Process Model solution, which consists in representing the variable and the fixed parts together in a unique model. Due to the increasing number of variants, the configurable models become complex and incomprehensible, and their quality is therefore impacted. Most of research work is limited to the syntactic quality of process variants. The approach presented in this paper aims at providing a novel method towards syntactic verification and semantic validation of configurable process models based on ontology languages. We define validation rules for assessing the quality of configurable process models. An example in the e-healthcare domain illustrates the main steps of our approach.

scholarly journals Improvement of Business-Activities in Telecommunication Enterprises by the eTOM Business-Process Structural Model Implementation

2010 ◽  
Vol 42 (1) ◽  
pp. 45-50
Author(s):  
Olga Korzachenko ◽  
Vadim Getman
Keyword(s):  
Business Process ◽  
Process Model ◽  
Process Management ◽  
Business Processes ◽  
Structural Model ◽  
Foreign Market ◽  
Process Models ◽  
High Quality ◽  
Telecommunication Companies ◽  
High Level

Improvement of Business-Activities in Telecommunication Enterprises by the eTOM Business-Process Structural Model Implementation For now, in front of telecommunication branch enterprises of Ukraine, there is a problem of activity improvement with the purpose of granting high-quality services and maintenance of competitive position, both on internal, and on a foreign market. To solve this problem, telecommunication companies appropriate to use the mechanisms of business-oriented process management and improvement of end-to-end business-processes. The purpose of this article is a choice of effective business-process model that will allow telecommunications companies to provide modern, high quality and cost competitive services. During research, conditions of the telecommunication branch enterprises of Ukraine were investigated and key problems of their activity were revealed. Existing business-process models have been considered and analyzed and the optimal model was chosen, according to the put criteria. By results of the analysis a conclusion was drawn, that to the enterprises for business-process modeling is expedient for using eTOM - high-level system business-oriented model aimed for providing of any technological services, including IT. As advantages from introduction eTOM at the Ukrainian enterprises were analyzed.

scholarly journals Business Process Management: A Comprehensive Survey

2013 ◽  
Vol 2013 ◽  
pp. 1-37 ◽  
Author(s):  
Wil M. P. van der Aalst
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
State Of The Art ◽  
Cost Savings ◽  
Process Models ◽  
Fundamental Process ◽  
Comprehensive Survey

Business Process Management (BPM) research resulted in a plethora of methods, techniques, and tools to support the design, enactment, management, and analysis of operational business processes. This survey aims to structure these results and provide an overview of the state-of-the-art in BPM. In BPM the concept of a process model is fundamental. Process models may be used to configure information systems, but may also be used to analyze, understand, and improve the processes they describe. Hence, the introduction of BPM technology has both managerial and technical ramifications and may enable significant productivity improvements, cost savings, and flow-time reductions. The practical relevance of BPM and rapid developments over the last decade justify a comprehensive survey.

scholarly journals Aggregate Metric Model for Evaluating Business Processes

2020 ◽  
Author(s):  
Henry Chika Eleonu
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Modelling ◽  
Process Models ◽  
Business Process Modelling ◽  
Business Process Models ◽  
Measurement Framework ◽  
Aggregate Measure ◽  
Modelling Approaches

Purpose - The purpose of this paper is to present a business process measurement framework for the evaluation of a corpus of business processes modelled in different business process modelling approaches. The results of the application of the proposed measurement framework will serve as a basis for choosing business process modelling approaches. Design/methodology/approach - The approach uses ideas of the Goal Question Metric (GQM) framework to define metrics for measuring a business process where the metrics answer the questions to achieve the goal. The Weighted Sum Method (WSM) is used to aggregate the measure of attributes of a business process to derive an aggregate measure, and business process modelling approaches are compared based on the evaluation of business process models created in different business process modelling approaches using the aggregate measure. Findings - The proposed measurement framework was applied to a corpus of business process models in different business process modelling approaches and is showed that insight is gained into the effect of business process modelling approach on the maintainability of a business process model. From the results, business process modelling approaches which imbibed the principle of separation of concerns of models, make use of reference or base model for a family of business process variants and promote the reuse of model elements performed highest when their models are evaluated with the proposed measurement framework. The results showed that the applications of the proposed framework proved to be useful for the selection of business process modelling approaches. Originality - The novelty of this work is in the application of WSM to integrate metric of business process models and the evaluation of a corpus of business process models created in different business process modelling approaches using the aggregate measure.

Viewpoints on Business Process Models

2018 ◽  
pp. 788-798
Author(s):  
Giorgio Bruno
Keyword(s):  
Business Process ◽  
Role Models ◽  
Process Model ◽  
Role Model ◽  
Business Processes ◽  
Life Cycles ◽  
Process Models ◽  
Business Process Models ◽  
Business Entities ◽  
Operational Activities

Over the past few years a number of viewpoints have influenced the design of notations for business processes. They emphasize the different elements (tasks, business entities and roles) that compose business process models; for this reason, they are referred to as activity-centric, data-centric, and role-centric viewpoints. The activity-centric viewpoint focuses on the orchestration of operational activities, which encompass human tasks and automatic ones. On the contrary, the data-centric viewpoint stresses the identification of the key business entities and their life cycles consisting of states and transitions. In the role-centric viewpoint, a process model is made up of several “role” models; each role model provides a restricted view of the process limited to the behavior of the role under consideration. This article illustrates how the above-mentioned viewpoints can be extracted from a global model, with the help of an example concerning the submission of papers to conferences.

On the Rim Between Business Processes and Software Systems

2019 ◽  
pp. 170-196 ◽  
Author(s):  
Maria Estrela Ferreira da Cruz ◽  
Ricardo J. Machado ◽  
Maribel Yasmina Santos
Keyword(s):  
Software Development ◽  
Business Process ◽  
Process Model ◽  
Process Management ◽  
Business Processes ◽  
Process Models ◽  
Software Systems ◽  
Business Process Model ◽  
Constant Change ◽  
Development Processes

The constant change and rising complexity of organizations, mainly due to the transforming nature of their business processes, has driven the increase of interest in business process management by organizations. It is recognized that knowing business processes can help to ensure that the software under development will meet the business needs. Some of software development processes (like unified process) already refer to business process modeling as a first effort in the software development process. A business process model usually is created under the supervision, clarification, approval, and validation of the business stakeholders. Thus, a business process model is a proper representation of the reality (as is or to be), having lots of useful information that can be used in the development of the software system that will support the business. The chapter uses the information existing in business process models to derive software models specially focused in generating a data model.

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