scholarly journals Unstable Jobs Cannot Cultivate Good Organizational Citizens: The Sequential Mediating Role of Organizational Trust and Identification

Author(s):  
Byung-Jik Kim

Although existing works have investigated the influence of employee’s job insecurity on his or her perceptions or attitudes, those studies relatively have paid less attention to the influence of it on employee’s behaviors, as well as to its intermediating mechanisms of the relationship between job insecurity and the behaviors. Considering that employee’s behaviors substantially influence various organizational outcomes, I believe that studies which examine the impact of job insecurity on the behaviors as well as its underlying processes are required. Grounded on the context–attitude–behavior framework, I delved into the intermediating mechanism between job insecurity and organizational citizenship behavior with a sequential mediation model. In specific, I hypothesized that employee’s organizational trust and organizational identification would sequentially mediate the job insecurity–organizational citizenship behavior (OCB) link. Utilizing 3-wave time-lagged data from 303 employees in South Korea, I found that organizational trust and organizational identification function as sequential mediators in the link. The finding suggests that organizational trust and organizational identification are underlying processes to elaborately explain the job insecurity–OCB link.

Author(s):  
Byung-Jik Kim ◽  
Mohammad Nurunnabi ◽  
Tae-Hyun Kim ◽  
Se-Youn Jung

Although some previous studies have examined the impact of corporate social responsibility (CSR) on employees in an organization, they have mainly focused on employees’ perceptions or attitudes rather than behaviors. However, in that employees’ behaviors are the direct outcome of the perceptions or attitudes and critically affect organizational outcomes, we need to investigate the impact of CSR on employees’ behaviors. Based on the context-attitude-behavior framework, we investigate the underlying process of the association between CSR and employees’ behavior with a moderated mediation model. Specifically, we hypothesize (1) the intermediating effect of organizational commitment (OC) in the association between CSR and organizational citizenship behavior (OCB) and (2) the contingent role of employees’ perspective taking ability (PT) in the CSR-OC link. Using three-wave survey data from 301 currently working employees in Korea, we found that OC mediates the association between CSR and OCB and that PT can positively moderate the CSR-OC link. Our findings suggest that OC (as an intermediating process) and PT (as a contingent factor) function as important underlying mechanisms to elaborately describe the CSR-OCB link.


Author(s):  
Samah Abdul Qader Al-Asimi  -  Mohammed Faleh Al-Hunaiti

    The main objective of this study is to illustrate the impact of the Organizational Trust on Organizational Citizenship Behavior. The study also aims to identify the level of the Organizational Trust which include: (Trust in Organization, Trust in Immediate Supervisor, Trust in Coworkers). And the level of practicing Organizational Citizenship Behavior which include: (Altruism, Sportsmanship, Conscientiousness, Civility, Civilized behavior) among the employees of the General Authority of Civil Aviation. To achieve the study objectives, the researcher adopted the analytical descriptive approach and applied the questionnaire as a data collection tool. The study community consists of all employees of the General Authority for Civil Aviation at King Abdul Aziz Airport in Jeddah. The questionnaire was distributed to a random sample (n= 280). A total of 236 questionnaires were valid for analysis. A number of results have been reached, the most important of which are: the Organizational Trust and its dimensions positively influences the Organizational Citizenship Behavior in its dimensions. The results showed that the Organizational Trust was high at an average of (3.51/5), Trust in Coworkers was high (3.95/5), Trust in Immediate Supervisor was high (3.56/5), and Trust in Organization was average (3.14/5). The results showed that the practice of Organizational Citizenship Behavior was high (3.73/5) in all dimensions. Considering the results reached, the study made several recommendations, the most important of which are: The Authority's management should promote the Organizational Trust among employees by improving human resources practices; take into consideration the interests of employees when making decisions regarding human resources; provide a justification for the adoption of these decisions in recognition of the employees’ feelings.  


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