scholarly journals The Sentiment Analysis Model of Services Providers’ Feedback

Electronics ◽  
2020 ◽  
Vol 9 (11) ◽  
pp. 1922
Author(s):  
Khrystyna Shakhovska ◽  
Nataliya Shakhovska ◽  
Peter Veselý

The purpose of this paper is to develop a hybrid model Ukrainian language sentiment analyzer, which should improve the accuracy of the mood definition to expand the Ukrainian language among the instruments on the market. The object of research is the processes of determining the language of the text and predicting its sentiment score. The subject of the study is Ukrainian comments posted by Google Maps users. The following text categories are taken into account: food, hotels, museums, and shops. The new method was built as an ensemble of support vector machine, logistic regression, and XGBoost, in combination with a rule-based algorithm. The practical use of the algorithm makes it possible to analyze the Ukrainian text in accordance with the category with the visualization of the research results. The accuracy of the proposed method is bigger than 0.88 in the worst case. The mining procedure of the positive and negative sides of service providers based on users’ feedback is developed. It allows electronics business to make improvements based on frequent positive and negative words.

2020 ◽  
Vol 143 (4) ◽  
Author(s):  
Andre Luis Dias ◽  
Afonso Celso Turcato ◽  
Guilherme Serpa Sestito ◽  
Murilo Silveira Rocha ◽  
Dennis Brandão ◽  
...  

Abstract Electric motors are widely used in the industry. Several studies have proposed methods to detect anomalies in their operation, but always using sensors dedicated to this purpose. In this sense, this work aims to fill gaps in related works presenting a method for the detection of faults in rotating machines driven by electric motors in motion control applications using PROFINET network and PROFIdrive profile. The proposed method does not require any additional or dedicated sensors to provide data to the diagnostic system. Instead, the proposed methodology is based on the analysis of data transmitted in the communication network, which already exists for control purposes. Support vector machine (SVM) is used as a classifier of five different mechanical faults. The results provide that the methodology is feasible and efficient under different machine operating conditions, achieving, in the worst case, 97.78% efficiency.


2021 ◽  
Vol 4 (1) ◽  
pp. 1-8
Author(s):  
Shafira Shalehanny ◽  
Agung Triayudi ◽  
Endah Tri Esti Handayani

Technology field following how era keep evolving. Social media already on everyone’s daily life and being a place for writing their opinion, either review or response for product and service that already being used. Twitter are one of popular social media on Indonesia, according to Statista data it reach 17.55 million users. For online business sector, knowing sentiment score are really important to stepping up their business. The use of machine learning, NLP (Natural Processing Language), and text mining for knowing the real meaning of opinion words given by customer called sentiment analysis. Two methods are using for data testing, the first is Lexicon Based and the second is Support Vector Machine (SVM). Data source that used for sentiment analyst are from keyword ‘ShopeeFood’ and ‘syopifud’. The result of analysis giving accuracy score 87%, precision score 81%, recall score 75%, and f1-score 78%.


Due to cognitive decline, individuals with Alzheimer’s often suffer from malnutrition, forgetting to eat, even if food is presented. Therefore, assistance with feeding is needed. In this paper a vision-based system for monitoring of eating patterns is presented. Upper Body Region (UBR) is detected using Viola-Jones method, a histogram of oriented gradients (HOG) is generated for feature extraction, and a support vector machine (SVM) is used to distinguish eating versus non-eating. To reduce false positive results, Haar-like features are used to detect hands while moving between served food and mouth within the identified upper body region (UBR). A combined template image (CTI) method is proposed in this work to eliminate false positive hand detections where 30 hand eating posture images have been selected and combined into one template image. Matching implemented using CTI is 2.86 times faster than matching the subject to the 30 images separately. Experimental simulation used 33 videos of 163840 frames indicates that the proposed method achieves a high accuracy of 90.65%.


2018 ◽  
Vol 14 (2) ◽  
pp. 261
Author(s):  
Lila Dini Utami

At this time the freedom to express opinions in oral and written forms about everything is very easy. This activity can be used to make decisions by some business people. Especially by service providers, such as hotels. This will be very useful in the development of the hotel business itself. But the review data must be processed using the right algorithm. So this study was conducted to find out which algorithms are more feasible to use to get the highest accuracy. The methods used are Naïve Bayes (NB), Support Vector Machine (SVM), and k-Nearest Neighbor (k-NN). From the process that has been done, the results of Naïve Bayes accuracy are 71.50% with the AUC value is 0.500, Support Vector Machine is 72.50% with the AUC value is 0.936 and the accuracy results if using the k-Nearest Neighbor algorithm is 75.00% with the AUC value is 0.500. The use of the k-Nearest Neighbor algorithm can help in making more appropriate decisions for hotel reviews at this time.


2021 ◽  
Vol 25 (2) ◽  
pp. 157-178
Author(s):  
Theparambil Asharaf Suhail ◽  
◽  
Kottanayil Pally Indiradevi ◽  
Ekkarakkudy Makkar Suhara ◽  
Poovathinal Azhakan Suresh ◽  
...  

Detecting cognitive states during learning tasks is an essential component in neurocognitive experiments for assessing and enhancing the cognitive performance of individuals. Studies have demonstrated that mental state recognition systems utilizing brain signals are proficient in the automated monitoring of learners’ cognitive states. The current study focuses on developing an efficient individualized and cross-subject cognitive state assessment model based on Electroencephalography (EEG) patterns during learning tasks. For this study, EEGs of 20 healthy subjects were recorded during a resting state followed by a learning task and examined EEG activations patterns in a wide perspective of feature types and rhythms. The extracted features included time-domain features such as Hjorth parameters, Wavelet-based features, and Spectral entropy. Three classifiers, Support Vector Machine, k-Nearest Neighbor, and Linear Discriminant Analysis were employed to recognize the mental state. A new EEG-based attention index using band ratios is proposed and is demonstrated as an effective predictor for recognizing attentive reading. The proposed model can yield recognition performance with an accuracy of 92.9% in the subject-dependent approach and 77.2% in the subject-independent approach with the Support Vector Machine Classifier. The findings are useful for the design and development of neurofeedback systems that monitor and enhance the cognitive performance in healthy individuals, as well as in individuals with cognitive deficits.


2016 ◽  
Vol 2016 ◽  
pp. 1-8 ◽  
Author(s):  
Yi-Li Tseng ◽  
Keng-Sheng Lin ◽  
Fu-Shan Jaw

An automatic method is presented for detecting myocardial ischemia, which can be considered as the early symptom of acute coronary events. Myocardial ischemia commonly manifests as ST- and T-wave changes on ECG signals. The methods in this study are proposed to detect abnormal ECG beats using knowledge-based features and classification methods. A novel classification method, sparse representation-based classification (SRC), is involved to improve the performance of the existing algorithms. A comparison was made between two classification methods, SRC and support-vector machine (SVM), using rule-based vectors as input feature space. The two methods are proposed with quantitative evaluation to validate their performances. The results of SRC method encompassed with rule-based features demonstrate higher sensitivity than that of SVM. However, the specificity and precision are a trade-off. Moreover, SRC method is less dependent on the selection of rule-based features and can achieve high performance using fewer features. The overall performances of the two methods proposed in this study are better than the previous methods.


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