scholarly journals PENGARUH KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING (STUDI KASUS PADA PT CITAYASAH PERDANA)

OPTIMA ◽  
2018 ◽  
Vol 2 (1) ◽  
pp. 41
Author(s):  
Khasbulloh Huda

Organizations generally believe that excellence must be maintained for performance, as performance essentially affects teamwork or group work and ultimately affects overall employee performance. Therefore, to pursue and improve the required performance, job satisfaction, commitment and individual sportive behavior. This study examines how much influence the job satisfaction, organizational commitment and Organization Citizenship Behavior (OCB) for employee performance. This study aims to know and analyze How the Influence of Job Satisfaction, Organizational Commitment, to Organization Citizenship Behavior (OCB) employees. Technique Determination of the sample is done through purposive (purposive sampling), using sampling rendom samples, by distributing questionnaires to technical service personnel of PT. Citayasa Perdana. This research is designed as an explanatory research model, that is to explain how the influence of job satisfaction, commitment, in improving Organization Citizenship Behavior (OCB) employees. Therefore, after considering the objectives and proposed hepotesis problem and the available data, in this research digunalan 2 kinds of analysis, namely: 1). Descriptive analysis, and 2). Path Analysis (pats analysis). The results of this study indicate that Job Satisfaction affects the commitment of oranisasi, the satisfaction of the influence of Organizational Behavior Organizational Behavior (OCB) and Organizational Commitment affect the Organization Citizenship Behavior (OCB), and Job Satisfaction also affect the Organization Citizenship Behavior (OCB) through Commitment Organization. ABSTRAK Organisasi umumnya percaya bahwa keunggulan harus tetap dipertahankan demi meningkatnya kinerja, karena kinerja pada dasarnya mempengaruhi kerja tim atau kerja kelompok dan pada akhirnya mempengaruhi kinerja pegawai secara keseluruhan. Oleh karena itu, untuk mengejar dan meningkatkan kinerja diperlukan, kepuasan kerja, komitmen dan perilaku sportif individu. Penelitian ini menguji seberapa besar pengaruh kepuasan kerja, komitmen organisasi dan Organization Citizenship Behavior (OCB) untuk kinerja pegawai. Penelitian ini bertujuan untuk mengetahui dan menganalisis Bagaimana Pengaruh Kepuasan Kerja, Komitmen Organisasi, terhadap Organization Citizenship Behavior (OCB) pegawai. Teknik Penentuan sampel dilakukan melalui purposif (purposive sampling), mengunakan sampel rendom sampling, dengan membagikan kuesioner pada petugas pelayanan teknik PT. Citayasah Perdana Mojokerto. Penelitian ini dirancang sebagai model penelitian eksplanatori, yaitu untuk menjelaskan bagaimana pengaruh kepuasan kerja, komitmen, dalam meningkatkan Organization Citizenship Behavior (OCB) pegawai. Untuk itu setelah mempertimbangan permasalahan tujuan dan hepotesis yang diajukan serta data yang tersedia, maka dalam penelitian ini digunalan 2 macam analisis, yaitu: 1). Analisis deskriptif, dan 2). Analisis Jalur ( pats analysis ). Hasil penelitian ini menunjukan bahwa Kepuasan Kerja mempengaruhi terhadap komitmen oranisasi, kepuasan kejra mempengaruhi Organization Citizenship Behavior (OCB) dan Komitmen Organisasi mempengaruhi terhadap

2021 ◽  
Vol 5 (1) ◽  
pp. 22
Author(s):  
Teguh Wicaksono ◽  
Muhammad Gazali

This study aims to examine and analyze the effect of job satisfaction on organizational citizenship behavior, both on the direct and indirect effect on employees of favehotel Ahmad Yani Banjarmasin. This study uses an explanatory research method with a quantitative approach. The data analysis method used is descriptive analysis and path analysis. The study population was all employees of favehotel ahmad yani Banjarmasin and a sample of 67 respondents. The results of this study indicate that Job Satisfaction has a significant effect on Organizational Citizenship Behavior with a path coefficient value of 0.604. Organizational Citizenship Behavior has a significant effect on employee performance with a path coefficient value of 0.320. Job Satisfaction has a significant effect on Employee Performance with a path coefficient value of 0.280. Organizational Citizenship Behavior does not mediate job satisfaction on employee performance with a direct effect value that is greater than the indirect effect.


2020 ◽  
Vol 9 (4) ◽  
pp. 392-401
Author(s):  
Khusnul Ma Isyah ◽  
Palupiningdyah Palupiningdyah

This study aims to examine the effect of job satisfaction and personality on organizational citizenship behavior through the organizational commitment of employees in the production section of PT Timatex Salatiga. This type of research used in this research is quantitative research. The number of samples used was 100 respondents. The sampling technique used random sampling. The analytical method used is the instrument test (validity and reliability), descriptive analysis test, regression test and path analysis with the SPSS version 23 program. Data collection methods are by means of interviews, observations and questionnaires. The results of this study indicate that job satisfaction and personality have a positive and significant effect on organizational commitment. Job satisfaction and personality have a positive and significant effect on organizational citizenship behavior. Organizational commitment is able to mediate the relationship between job satisfaction and personality on organizational citizenship behavior. Suggestions from this research are that company management needs to reinforce rules and give verbal sanctions to gradual warning letters to employees who are often late, also applies to employees who leave work before the due time.


2021 ◽  
Vol 4 (1) ◽  
pp. 97-103
Author(s):  
Nurul Oktavia Putri ◽  
Thamrin Abduh ◽  
Hasanuddin Remmang

Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh iklim organisasi Terhadap Kinerja Pegawai Melalui Kepuasan Kerja dan Organizational Citizenship Behavior Pada Kantor Kecamatan Panakkukang Kota Makassar. Jenis penelitian ini menggunakan metode kuantitatif yang berkarakter probablistik menggunakan analisis jalur path. Metode yang digunakan untuk menganalisis data adalah regresi linier berganda dengan serangkaian uji instrumen dan uji asumsi klasik.  Teknik pengambilan sampel yang digunakan adalah purposive sampling.  Variabel penelitian ini terdiri dari iklim organisasi, kepuasan kerja, Organizational Citizenship Behavior, dan kinerja pegawai. Teknik pengumpulan data yang digunakan dalam penelitian ini terdiri dari observasi, wawancara, kuesioner, dan dokumentasi.  Pengujian instrumen dalam penelitian ini menggunakan uji validitas dan uji reliabilitas.  Hasil penelitian menunjukkan Iklim organisasi berpengaruh positif dan signifikan. This study aims to determine the influence of organizational climate on Employee Performance through Job Satisfaction and Organizational Citizenship Behavior at the Panakkukang District Office, Makassar City. This research uses quantitative methods with probabilistic characteristics using path analysis. The method used to analyze the data is multiple linear regression with a series of instrument tests and classical assumption tests. The sampling technique used was purposive sampling. The variables of this study consist of organizational climate, job satisfaction, Organizational Citizenship Behavior, and employee performance. Data collection techniques used in this study consist of observation, interviews, questionnaires, and documentation. Testing instruments in this study using validity and reliability tests. The results showed that organizational climate has a positive and significant effect.


Author(s):  
Via Lailatur Rizki ◽  
Purnamie Titisari ◽  
Dewi Prihatini

The need for high quality and highly contributing human resources in providing their best performance is an opportunity for organizations to achieve goals especially in the current millennial era. Employee performance can be influenced by several factors such as emotional intelligence, organizational commitment and Organizational Citizenship Behavior (OCB) which are this research variables. The purpose of this study is to determine and to analyze the influence of emotional intelligence, organizational commitment on the employee performance with Organization Citizenship Behavior (OCB) as an intervening variable at PT. Panin Dubai Syariah Bank in Surabaya area. The population in this study were all employees of PT. Panin Dubai Syariah Bank in Surabaya, Indonesia, as many as 60 employees, consisting of 40 employees of Main Branch Office of Panin Dubai Syariah Bank and 20 employees of Sub-Branch Office of Panin Dubai Syariah Bank, Ngagel Surabaya). The sampling method used is census which uses the entire population of employees of PT. Panin Dubai Syariah Bank in Surabaya. Path analysis was performed to answer research hypotheses. The results of this study are emotional intelligence and organizational commitment have a significant effect on Organizational Citizenship Behavior (OCB),  emotional intelligence and organizational commitment have a significant effect on employee performance, OCB has significant effect on employee performance,  and emotional intelligence and organizational commitment have a significant effect on employee performance  through OCB at PT. Panin Dubai Syariah Bank in Surabaya.


Author(s):  
Ronny Kurniawan ◽  
Bahrudin . ◽  
Salman Hafiz ◽  
Mardiah Hadayanti ◽  
Anne Putri

The purpose of this study was to analyze the effect of job satisfaction, organizational commitment, Organizational Citizenship Behavior (OCB) on employee performance. The sample consisted of 63 employees at the Bukittinggi City Public Works and Spatial Planning Office. The sampling technique used in this study is total sampling. The analysis technique used was IBM SPSS 20. Job Satisfaction (X1) has a positive effect on Employee Performance (Y) in the Public Works and Spatial Planning Agency in Bukittinggi City. Organizational commitment (X2) and Organizational Citizenship Behavior (OCB) impact negatively on employee performance (Y) at the Department of Public Works and Spatial Planning of Bukittinggi.


2018 ◽  
Vol 1 (2) ◽  
pp. 256-269
Author(s):  
Ely Kartikaningdyah ◽  
Nurul Kameliza Utami

The purpose of this study is to find out whether there is influence of transformational leadership, job satisfaction, procedural fairness to employee performance with moderation variable that is Organizational Citizenship Behavior (OCB). Source of data is primer using the questionnaire taken on the object of research of Bank Syariah Batam with the number of samples as much as 150 respondents of Bank Syariah employees. The research used quantitative descriptive analysis and processed data with SPSS 22 that is regression analysis and path analysis. The results show that there is a positive influence of transformational leadership, job satisfaction, procedural justice on employee performance. Transformational leadership, job satisfaction affects OCB, but procedural justice has no effect on OCB. OCB mediates transformational leadership on employee performance, OCB also mediates job satisfaction on employee performance, but OCB does not mediate procedural justice


2019 ◽  
Vol 8 (1) ◽  
Author(s):  
Rohwiyati . ◽  
Praptiestrini .

This study aims to analyze (1) effect perceptions of transformational leadership and job satisfaction on organizational commitment, (2) effect perceptions of transformational leadership, job satisfaction, and organizational commitment on organizational citizenship behavior, (3) effect perceptions of transformational leadership and job satisfaction on organizational citizenship behavior through organizational commitment. Samples on this research of 103 BPR employees in the Surakarta region. Data analysis using path analysis. Conclusions (1) transformational leadership perceptions and job satisfaction have a significant effect on organizational commitment, (2) transformational leadership perceptions, job satisfaction, and organizational commitment have significant effect on organizational citizenship behavior, (3) organizational commitment mediate the effect perceptions of transformational leadership and job satisfaction on organizational citizenship behavior.


2015 ◽  
Vol 14 (2) ◽  
Author(s):  
Praptono Soeharto ◽  
Tantri Widiastuti

The purpose of this research was to analyze the effect of Job Satisfaction, JobEnvironment and Organizational Commitment on Organizational Citizenship Behavior (OCB)and its impact on Employee Performance. The population in this research were all teacherson Terang Bangsa Christian Junior High School and Senior High School Semarang totaling 103 teachers. The entire population was used as sample. The analysis technique used was Structural Equation Model (SEM) with Partial Least Square (PLS) approach. This result of this research showed that Job Satisfaction, Job Environment and Organizational Commitment had positive and significant effect on Organizational Citizenship Behavior (OCB). Job Satisfaction. Job Environment and Organizational Commitment did not effect Employee Performance. Organizational Citizenship Behavior (OCB) had positive and significant effect on Employee Performance.


2018 ◽  
Vol 7 (2) ◽  
Author(s):  
Suhery Suhery ◽  
Sutiyem Sutiyem

Organizational Culture on Organizational Citizenship Behavior; 3) determine the effect of job satisfaction on Organization Citizenship Behavior and; 4) determine the effect of Organizational Commitment, Organizational Culture, and Job Satisfaction with the Organization Citizenship Behavior. The research sample consisted of 35 respondents. Data collection was performed using a questionnaire, after which a validity and reliability test was performed using SPSS Software. The data analysis technique is done by multiple linear regression analysis, the results of the study show: 1) organizational commitment has a positive and significant effect on Organization Citizenship Behavior; 2) organizational Culture has a positive and significant effect on Organization Citizenship Behavior, 3) job satisfaction has a positive and significant effect on Organization Citizenship Behavior and; 4)organizational commitment, organizational culture, and job satisfaction have a positive and significant impact on Organization Citizenship Behavior.Keywords: Organizational commitment; organizational culture; job satisfaction; organizational citizenship behavior (OCB).


2020 ◽  
Vol 8 (2) ◽  
pp. 681-689
Author(s):  
Mohamad Arsad Rahawarin ◽  
Tehubijuluw Zacharias ◽  
Yusriadi Yusriadi ◽  
Marlia Rianti

Purpose of the study: Analyze the dimensions of OCB (job satisfaction, organizational commitment, and transformational leadership) on employee performance at the Department of Investment and Licensing Services of South Buru District.Methodology: Explanatory research conducted for four months from June to September 2017, the population in this research is all Government employees of the Investment and Licensing Service of South Buru District as many as 303 people. This stratified sampling technique proportionately based on the percentage in the population with the number of samples based on the sample tables developed by Issac and Michael for 189 people.Results: 1) Job satisfaction variable, organizational commitment, and transformational leadership through OCB variable simultaneously have a positive and significant effect on employee performance variables. 2) The transformational leadership variable's considerable contribution to OCB is 52 percent. 3) The direct and indirect influence of job satisfaction variable, organizational commitment, and transformational leadership on performance through OCB variable of 93 percent.Applications of this study: Variable of transformational leadership shows that the power of transformational leadership is a booster for work satisfaction and organizational commitment in increasing employees’ OCB, direct effect and indirect work satisfaction Variable show that the employees’ performance increased through OCB strengthening in the form of work satisfaction, organization commitment, and transformational leadership.Novelty/Originality of this study: The organization will function more effectively if employees contribute beyond their formal tasks. Therefore, it takes a transformer-minded leader, thereby increasing the satisfaction and commitment of the organization.


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