Section 2.a Introduction

Author(s):  
Soe-Tsyr YUAN ◽  
Tung-Jung SUNG ◽  
Lu YUAN

It is widely recognized that Product-Service System (PSS) is a promising new business creation approach. In the digital era and with the rise of the service economy, PSS provides enterprises with additional approaches to create sustainable innovations and build competitive advantages. It mainly focuses on designing good experiences, establishing value networks among different stakeholders, creating new business models, and improving existing business models. Furthermore, PSS emphasizes service-dominant logic and the “use phase” of the product life cycle analysis. Although the value of PSS has been widely recognized, there is still a lack of successful PSS innovative cases. Past research has noted that there are a lot of barriers and challenges when designing and implementing PSSs. In addition to understanding the user’s needs, wants, and desires, PSS design has to adopt a holistic view on value creation, scalable methods, value propositions integrating internal and external stakeholders, and organizational transformation. This section aims to offer a platform for practitioners and researchers to uncover compelling insights, discuss latest developments, and envision future directions for PSS design.

2012 ◽  
Vol 2012 ◽  
pp. 1-19 ◽  
Author(s):  
John P. T. Mo

New business models in complex engineering products have favoured the integration of acquisition and sustainment phases in capability development. The product service system (PSS) concept enables manufacturers of complex engineering products to incorporate support services into the product’s manufacturing and sustainment lifecycle. However, the PSS design has imposed significant risks to the manufacturer not only in the manufacture of the product itself, but also in the provision of support services over long period of time at a predetermined price. This paper analysed three case studies using case study research design approach and mapped the service elements of the case studies to the generic complex engineering product service system (CEPSS) model. By establishing the concept of capability distribution for a PSS enterprise, the capability of the CEPSS can be overlaid on the performance-based reward scheme so that decision makers evaluate options related to the business opportunities presented to them.


2021 ◽  
Vol 23 (2) ◽  
pp. 825-844
Author(s):  
Olle Karlsson ◽  
Jan Kellgren

When it comes to policy issues, a legal scholar would traditionally study sustainable taxation from a “top-down” perspective, thus focusing on the legislator and on rational ways to steer economic life in a more sustainable direction. Here, we start at another end—we think of it as “the bottom-calling-the-top” perspective—in order to highlight (1) a relatively new business model and its merits from a circular economy perspective, namely the so called Product Service Systems; (2) how this model faces initial problems regarding especially foreseeability and that it might therefore have problems making its breakthrough; and (3) thus might need help from the legislator. Business models typically emanate from economic life rather than from political discourse, hence the bottom-up perspective and the bottom-to-the-top expression. Within the “bottom-calling-the-top” perspective, the focus lies on the needs of the economic actors carrying out their business. This text will contribute to the integration of a “bottom-up” perspective into the sustainable taxation discussion, and we will illustrate how a proper dose of bottom-up perspective might contribute to a more viable discussion.


Web Services ◽  
2019 ◽  
pp. 2161-2171
Author(s):  
Miltiadis D. Lytras ◽  
Vijay Raghavan ◽  
Ernesto Damiani

The Big Data and Data Analytics is a brand new paradigm, for the integration of Internet Technology in the human and machine context. For the first time in the history of the human mankind we are able to transforming raw data that are massively produced by humans and machines in to knowledge and wisdom capable of supporting smart decision making, innovative services, new business models, innovation, and entrepreneurship. For the Web Science research, this is a new methodological and technological spectrum of advanced methods, frameworks and functionalities never experienced in the past. At the same moment communities out of web science need to realize the potential of this new paradigm with the support of new sound business models and a critical shift in the perception of decision making. In this short visioning article, the authors are analyzing the main aspects of Big Data and Data Analytics Research and they provide their own metaphor for the next years. A number of research directions are outlined as well as a new roadmap towards the evolution of Big Data to Smart Decisions and Cognitive Computing. The authors do hope that the readers would like to react and to propose their own value propositions for the domain initiating a scientific dialogue beyond self-fulfilled expectations.


2005 ◽  
pp. 158-178
Author(s):  
Colin G. Ash ◽  
Janice M. Burn

A model of e-business transformation is developed for ERP enabled organisations, based on the findings of a longitudinal multiple case study analysis of SAP sites. The model is represented as a matrix along three stages of e-business growth. The theory embedded within the matrix recommends that successful e-business transformation with ERP systems occurs when B2B value propositions are realized through integration and differentiation of technologies, used to support new business models for delivering products and services online. In addition, the management focus evolves through employee self-service and empowerment towards extensive relationship building with e-alliances. The matrix can be used by ERP business managers to guide their strategies for organisational transformation but also highlights critical stages of change.


Author(s):  
Cláudia Ribeiro de Almeida ◽  
Vânia Costa ◽  
Jorge Abrantes

The new century brought innovation, creative business environments, and above all, new competitors to some sectors. One of them is the airline sector that besides being very dynamic is highly competitive and vulnerable to external factors. The new changes impact directly in the way the product/service is presented and sold with consequences for the demand and tourism flows. After the deregulation process that happen in USA on the '70s and in Europe in the late '90s, the airline sector adjust their business models to the new trends and market changes, regulations, new competitors, and above all, to the new demand profile. This new business models brought new perspectives with more flexible and innovative services and products in order to follow market trends and to attract new boosting tourism demand. Despite the business model, air transportation is essential for some tourism destinations, mainly the ones that are very dependent on one single airline typology or with particular geographical features and needs.


2020 ◽  
Vol 311 ◽  
pp. 02015
Author(s):  
Sergey Efimushkin ◽  
Anna Efimushkina

The article, on the basis of domestic and foreign experience, the problems of possible limitations in the short term, natural resources, as well as the possibility of increasing the effectiveness of the solution of global problems of natural resources and sustainable development of society by improving innovation, creating natural-like technology, the convergence of technological innovation, organizational transformation and designing new business models. The examples of the development of innovative technologies, the creation of technical equipment and their practical use in the interaction of universities and industrial enterprises are considered. The possibilities of increasing synergies through the use of business incubators, science and technology parks, technology clusters as well as partnerships between universities and industrial enterprises are considered. The foreign experience and successful domestic experience of innovative activity of the regions confirming the prospects of creating innovative territories of priority development using the integration of scientific, educational and industrialentrepreneurial activities of various forms of organization and support of innovative activities are presented. The analysis of the competencies and characteristics of an engineer-entrepreneur necessary for successful work in the modern conditions of an innovative economy is carried out, as well as recommendations for the successful formation of the required competencies and characteristics.


Author(s):  
Pedro C. Marques ◽  
Pedro F. Cunha

Nowadays, manufacturing companies are pressured to be competitive and innovative. Particularly this concerns the delivery of value to their customers. The assessment of the overall value chain, designed and implemented for a specific product and/or service, should be sustained by new business models (NBM), thus contributing to higher levels of customer satisfaction. Integrated product-services are assuming importance, allowing manufacturing companies to achieve longer and stable relationships with their customers. This requires, among other, organizational changes and novel methodologies for product-service development. In fact, an effective integration allows product-service innovation, which being exploited, contributes significantly to businesses' competitiveness and sustainability. In this paper, a “roadmap” for NBM definition and implementation is presented, along with a new methodology for Product-Service Systems (PSS) development. Two case studies are used to test both the roadmap and the PSS methodology. As such, this work is expected to contribute to a clear understanding of NBM and their integration in a methodology for PSS.


2013 ◽  
Author(s):  
Θεοδώρα Ζάρμπου

The mobile local government services topic is an area that needs relentless attention and continuous steps towards its improvement taking advantage of the new technologies. Mobile technologies help in advancing municipal information systems, providing the citizens with the opportunity to perform easily routine transactions through their mobile devices anywhere-anytime.In order to have sustainable and useful mobile G2C information systems services, there is high need to successfully integrate the mobile government concept with the business model concept; such concepts could harmonically co-exist and yield fruitful results.This dissertation attempts to provide guidelines that could be used to highlight key tasks, which can steer successful development path through strategic steps and stages integrated into a theoretical framework, the GoMobi framework. To reach this point, there is a number of secondary objectives accomplished including: literature review of the concepts of mobile government and of business models, mapping of existing services, forming of a typology of mobile G2C services, and analysis of their value propositions. The theoretical model (GoMobi) is, finally, validated through case studies conduction.The findings of such dissertation contribute valuably to both theory and practice. The comprehensiveness of the mobile G2C services value propositions and barriers grounded theories, the inclusiveness of the mobile G2C services typology, the completeness of the mapping of the provided mobile G2C services in Greece, the integrity of the conceptual review of the business models dimensions, and the fruitfulness and flexibility of the GoMobi framework development, are innovative aspects in the academic environment. Finally, practitioners interested in entering the mobile government sector can be aware of the sector’s demands, additionally to having a holistic view of how to design, create, communicate, compare, analyze, evaluate, and modify their existing and future business dimensions of provided mobile information systems services.


Author(s):  
Suzanne Benn ◽  
Melissa Edwards

New business models forming in the circular and sharing economies are enabling transitions to the adoption of sustainable business practices. Such new business models address resource depletion, issues associated with waste management, and innovative design of products and services. Transition requires new management practices and resource stewardship models that go beyond the traditional product life cycle requiring collaborative or inter-organizational governance structures. Global market challenges are faced, such as incorporating the cost of externalities, capitalizing on impact investing, developing integrated frameworks to account for sustainability performance, and enhancing corporate resilience and adaptation in regard to climate change.


2019 ◽  
Vol 11 (13) ◽  
pp. 3727 ◽  
Author(s):  
Marina P. P. Pieroni ◽  
Tim C. McAloone ◽  
Daniela C. A. Pigosso

Product—service systems (PSSs) are often outlined as potential enablers of new business models for circular economy. However, not all business models based on product-service systems have superior circularity potential. This research demonstrates how the application of a previously developed business model configurator for circular economy can support the design and assessment of customer value, economic and resource decoupling potential for product-service system business models in practice. By applying action research in two Nordic manufacturing companies from the furniture sector, different business model concepts based on product-service systems were proposed and assessed. Results indicate positive uptake by companies regarding the usefulness of the obtained outcomes. This research identified two key findings about ‘product-service system business models for circular economy’: (i) their configuration should fulfil certain simultaneous conditions—i.e. superior customer value, economic growth, and resource decoupling potential—to contribute to circular economy; and (ii) they are often ‘niche solutions’, fulfilling specific needs and customer segments, and more likely to flourish with certain types/characteristic of products, segments or geographical locations. Lastly, a framework outlining the conditions and trade-offs for assessing the circularity potential of business models based on product-service systems is introduced as one of the key contributions.


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