A prelude for PSS

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Paul MATTHYSSENS ◽  
Ivo DEWIT
Keyword(s):  
Value Creation ◽  
Service System ◽  
Research Field ◽  
Specific Knowledge ◽  
Product Service System ◽  
Product Service ◽  
Operational Integration ◽  
Depth Interviews ◽  
Essential Insight ◽  
Synthesis Approach

This research paper describes the transition to integrate products and services into systems and contributes to a broader understanding of the research field PSS design as an emerging area and phenomenon. Ensuing a synthesis approach, we outline different organizational drivers that emerge from the transition toward PSS as innovation strategy. Based on five in-depth interviews with experts that have specific knowledge and involvement in PSS design projects, the paper confronts a previous literature review with its practical counterpart. Findings clarify the definition, related terminology and context of PSS, but also advocate a future effort to appropriately support an operational integration of product and service side. Additionally, we observe an obvious evolution of value creation - through a focus on the (user) experience - as part of the rise of the product service system itself, an essential insight that can contribute in various ways to current PSS practices.

scholarly journals Bibliometric Analysis of the Product-Service System Research Field

Procedia CIRP ◽  
2015 ◽  
Vol 30 ◽  
pp. 114-119 ◽  
Author(s):  
Maicon G. Oliveira ◽  
Glauco H.S. Mendes ◽  
Henrique Rozenfeld
Keyword(s):  
Bibliometric Analysis ◽  
Service System ◽  
Research Field ◽  
System Research ◽  
Product Service System ◽  
Product Service

scholarly journals How are End-of-Life Strategies Adopted in Product-Service Systems? A Systematic Review of General Cases and Cases of Medical Devices Industry

2019 ◽  
Vol 1 (1) ◽  
pp. 3061-3070 ◽  
Author(s):  
Leticcia Giovana Damha ◽  
Adriana Hofmann Trevisan ◽  
Daniel Guzzo Costa ◽  
Janaina Mascarenhas Hornos Costa
Keyword(s):  
End Of Life ◽  
Medical Devices ◽  
Value Creation ◽  
Service System ◽  
Service Systems ◽  
Medical Field ◽  
Product Service System ◽  
Product Service ◽  
Product Service Systems ◽  
Wide Potential

AbstractLittle study has been done on the adoption of End-of-Life (EoL) strategies on the medical devices industry, despite the reasons why it is an important area of study for the implementation of circularity. The rates of waste in the medical field are alarming and tend to grow. Though presenting a wide potential for EoL strategies implementation, the medical field is also inherently challenging, considering the rigid regulations and product's risk to patients life. This paper analyses 17 Product-Service System case studies identified in the literature. Eleven of them are from various fields of industry, whereas the other six are applied to the medical devices industry. The adoption of EoL strategies - namely repair, reconditioning, remanufacture and recycling - is analysed in each case and compared for the two categories of cases. This adoption is related to the sources of value creation in Circular Economy, to the PSS typology and, at last, special EoL treatment for medical devices is discussed.

Co-creating product-service-system with and for the ageing society in different socio cultural contexts

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Carlijn VALK ◽  
Yuan LU ◽  
Jim STEENBAKKERS ◽  
Tilde BEKKER ◽  
Gavin PROCTOR ◽  
...  
Keyword(s):  
Value Creation ◽  
Service System ◽  
Design Method ◽  
Product Service System ◽  
Ageing Society ◽  
Cultural Contexts ◽  
Creation Process ◽  
Product Service ◽  
Multi Stakeholder ◽  
Research Tools

This paper reports on an empirical study about how designers and design researchers applied a co-creation method to generate product-service-system (PSS) concepts in multi-stakeholder teams, to promote physical activities for elderly people in an EU project. This method is developed based on the Value Design method. The value design method consists of a workshop process and a set of generative research tools to support the value creation process. By analysing the workshop process, results from the end user value creating process, the stakeholder value creating process and the encounter process, this paper demonstrates how designers can use such a co-creation process together with the created generative research tools to enable the value creation for the purpose of adopting the PSS approach by the stakeholders and the end users. The results also showed that different social cultural contexts related to the field of interest determined the stakeholder network construction.

A Study on the Core Competency for Product-Service System

2015 ◽  
Vol 29 (2) ◽  
pp. 171-195 ◽  
Author(s):  
Hong, Yong-pyo ◽  
Young Jun Kim
Keyword(s):  
Service System ◽  
Core Competency ◽  
Product Service System ◽  
The Core ◽  
Product Service

QFD APPROACH FOR QUALITY IMPROVEMENT OF A SUSTAINABLE PRODUCT-SERVICE SYSTEM

2019 ◽  
Vol 1 (1) ◽  
pp. 76
Author(s):  
Nur Indrianti ◽  
Devika Kumala ◽  
Tri Wibawa
Keyword(s):  
Quality Improvement ◽  
Quality Function Deployment ◽  
Service System ◽  
Design Tool ◽  
Productivity Index ◽  
Product Service System ◽  
Goods And Services ◽  
Product Service ◽  
Service Productivity ◽  
Sustainability Concept

Increasing awareness of the importance of services has given rise to the concept of product-service system where goods and services are sold as an integrated package to customers. On the other hand, the emerging sustainability concept has escalated the demand for sustainability for industries. Consequently, it is necessary to build strategies that lead the company to achieve sustainability goals while keeping competitiveness. Drawing on the necessity service and sustainability concept in the quality improvement of the product-service system, this study aims to develop a systematic design tool by filling the gap to the previous studies. We used Quality Function Deployment (QFD) approach by considering customer requirements (VoC) and stakeholder requirements (VoSt), instead of VoC only, based on the service and sustainability dimensions. We refer to the proposed QFD approach as QFDSPS. We introduce service productivity index (SPI) to measure the performance of the system. Thus, in the proposed methodology, the strategies for quality improvement were defined as subject to VoC, VoSt, and SPI. The methodology was implemented in a Javanese restaurant which meets the characteristics of a product-service system. The result shows that the proposed method can be implemented. The implications due to the implementation of the method are also discussed.

Sustainable product-service system hierarchical framework under uncertainties: The pharmaceutical industry in Ecuador

2021 ◽  
Vol 294 ◽  
pp. 126188
Author(s):  
Yeneneh Tamirat Negash ◽  
Liria Salome Calahorrano Sarmiento ◽  
Ming-Lang Tseng ◽  
Korbkul Jantarakolica ◽  
Kimhua Tan
Keyword(s):  
Pharmaceutical Industry ◽  
Service System ◽  
Product Service System ◽  
Hierarchical Framework ◽  
Product Service ◽  
Sustainable Product
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