scholarly journals Technology Constraints in Online Tax Payment: Case of Surabaya City

2019 ◽  
Vol 2 (2) ◽  
pp. 144-151
Author(s):  
Ailani Almira Hartono Putri ◽  
Indrawati Yuhertiana ◽  
Devy Sylvia Puspitasari

This study aims to explore in depth the application of the online system of payment of land and building tax (PBB). The research location is in a government office, the Surabaya City Financial and Tax Management Board (BPKPD). This study uses a qualitative method. Interviews were conducted with the intended informants, namely the Surabaya City BPKPD as the tax authorities, and also the citizen as Taxpayers (WP). Miles Huberman's approach is used to analyze data. Stages of research include data collection, then reduced, presented and verified, so as to obtain valid conclusions. Informants are chosen based on the information needs needed by researchers. It can be concluded that the web display of online tax payment services is considered attractive and able to optimize public services. Online service brainware factor namely Human Resources (HR) plays an important role in realizing online services. The hardware factor in the online system is quite good using a good computer, but the internet connection is complained about being slow. Online tax payments that can be done through ATMs and m-banking at three banks in collaboration with the Surabaya City BPKPD are still complained of being convoluted by taxpayers. Fear of making payments online makes taxpayers still pay cash at the teller. The changing of service systems from offline to online requires time for the community to adapt.

2017 ◽  
Vol 1 (2) ◽  
pp. 129
Author(s):  
Elisa Dwi Rohani ◽  
Reza Destiani

Garuda Indonesia as national airlines in Indonesia have integrated reservation system. PT. Dymens Travel Bureau, as travel agent which provides Garuda Indonesia’s ticket sales as their main product, implemented this system. This reservation system have some steps that must be done correctly. Besides the system itself, agent must provide equipment such as computers with stable internet connection, staff with high computer and airlines sytem literacy. The aim of this paper is to analyse Garuda Indonesia’s online system ticket reservation at PT. Dymens Travel Bureau. Reservation system is complex thus need higher competency in system literacy to operates it. This research used descriptive qualitative method to exlpain steps of reservation in Garuda Indonesia’s System. This system generates Passenger Name Record (PNR) with passenger information inculidng name, flight schedule, route, class of flight, ticket number, time limit, and booking code. This reseach aslo found some non technical problem in reservation system due lack of competency of staff and unstable internet connection.


Akademika ◽  
2021 ◽  
Vol 10 (02) ◽  
pp. 301-313
Author(s):  
Chusnul Chotimah ◽  
Nurul Hasanah Fajaria

The goal of this study is to find out to what extent the Use of Vokoscreen as a Learning Video on students’ speaking skill in E-Learning at SMP Yapidh district Jati Asih. This research used descriptive qualitative method. The participants are 35 students on grade IX at SMP Yapidh. These students are chosen because they would have practical examination. The instruments are observation and interview. The result showed that the most students answered paid attention to the researchers’ explanation, they used vokoscreen application well, they joined actively in learning activity, they made an interesting presentation based on a topic, felt happy using vokoscreen as a learning video, and more confident in speaking English activity. Only a few students could not maximal in this learning because their internet connection and some private problems. The interview result showed that all students said positive answer about their opinion used vokoscreen application on speaking activity. There are 35 participants answered “like” and 2 participants answered dislike. Based on the results of this investigate could conclude that the foremost students on grade nineth at SMPIT Yapidh are propelled and appreciated on speaking activity in e-learning using vokoscreen  as learning video, in reality the result of this inquire about demonstrated that the students more certainty and incremen their briefly speaking English.


2018 ◽  
Vol 2 (02) ◽  
Author(s):  
Meylan Febiola Palenteng ◽  
Christian Datu

Regional original income is regional income originating from the results of regional taxes, regional restitution, profits from regionally-owned enterprises, and other legitimate local revenues in exploring funding in the implementation of autonomy as a manifestation of the principle of decentralization. The purpose of this study is to analyze the comparison of the realization of local revenue in the Tax Management and Retribution Agency of the City of Manado during 2016-2017. The method used in this study is descriptive method. It's good that the leadership of the Regional Tax and Retribution Management Board of the City of Manado pays more attention to regional revenue so that there is no significant increase or decrease every year.Keywords : analysis of local revenue, recording, realization


2021 ◽  
Vol 6 (1) ◽  
pp. 37-51
Author(s):  
Agus Bandiyono ◽  
Nur Syifa Retno Utami

The aims of this study are to evaluate the implementation of PP No. 23 of 2018 at KPP Pratama Banjarmasin Utara and Selatan, to analyze the implications of the implementation of PP No. 23 of 2018 on tax revenue and compliance of SME taxpayers, and to find out the challenges and obstacles in implementing regulations at KPP Pratama Banjarmasin Utara and Selatan. The research method used are the qualitative method of library research and field research in the form of interviews and observations. The results of the research are based on observation, interviewing informants and evaluating the implementing regulations, PP No. 23 of 2018 has been implemented properly. PP No. 23 of 2018 has a positive effect on the revenue and number of SME taxpayers who make tax payments, but it has not made a positive contribution to the compliance of SME taxpayers in reporting annual tax return. This is known through the percentage of SME taxpayers’s annual tax return reporting compared to the number of SME taxpayers registered in Banjarmasin less than 20%. The challenge in implementing this PP is in providing education and awareness of taxpayers who are still low. The perceived obstacles are that taxpayers are not familiar with technology, dependence of taxpayers on officers, and double taxation.


Author(s):  
Hope Olson

Through a deconstructive reading of texts on qualitative method and its contrast with quantitative method and through information needs studies regarding specific populations of women this paper concludes that the focus on method should not drive research. Rather, the ontological and epistemological stances of researchers assessed on a spectrum from subjective to objective are more indicative of the perspectives represented in library and information science research.Avec un étude déconstructif des textes sur des méthodes qualitatives et ses contrastes avec des méthodes quantitatives et avec l'étude des besoins informatiques à l'égard des populations spécifiques de femmes cette document conclut que le focus sur les méthodes utilisées ne devrait pas motiver la recherche. Au lieu, les positions ontologiques et épistemologiques des chercheurs évaluées sur une gamme du subjectif à l'objectif sont plus indicatives des perspectives représentées dans la domaine de la bibliothéconomie et des sciences de l'information.


Author(s):  
Dedi Tsabit ◽  
Arsyi Rizqia Amalia ◽  
Luthfi Hamdani Maula

The purpose of this study is to describe the results of the results of the analysis of the ability to understand social science concepts in the material "economic activity" when using video learning with an online system in class IV.3 SDN Pakujajar CBM. The research method used is descriptive qualitative method. Data collection techniques used were interviews and documentation. The writer acts as an instrument of data collection.Data analysis techniques used are according to Miles and Huberman, namely data reduction, data display, and conclusion drawing / verification. The research subjects used were grade IV.3 students in the 2019/2020 school year. The number of students is 25 people. The results showed that the ability to understand social science concepts in economic activity material, 7 students got the highest score, while 1 student got a grade less than KKM. All indicators can be mastered by students, but there are several categories, namely high to very high. The very high category can be combated as much as 96% in the exemplary indicator.


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