I processi decisionali come rituali di interazione: giochi di faccia e interazione sociale in un gruppo politico di maggioranza

2009 ◽  
pp. 31-53
Author(s):  
Mariangela De Gregorio ◽  
Gerardo Patriotta
Keyword(s):  
Decision Making ◽  
Social Interaction ◽  
Impression Management ◽  
Interaction Process ◽  
Face To Face ◽  
Town Council ◽  
Interaction Dynamics ◽  
Coherent Image ◽  
Interaction Order ◽  
Impression Management Tactics

- This paper proposes a view of decision making as a social interaction process. Drawing on Goffman's face theory, it documents and interprets the micro interaction dynamics within the ruling political coalition of an Italian town council. Two main arguments are put forward. First, decision making unfolds through face games and impression management tactics where individuals are primarily concerned with attributing plausible sense to situations while maintaining a coherent image of self. Second, face-to-face behavior has structuring properties. It generates an interaction order amongst the participants that becomes progressively consolidated as the actors in- volved strive to affirm their respective situated identities through repeated face-to-face exchanges. A number of organizational implications are drawn from the study.Keywords: Decisional process, face game, interaction's ritual.

A Role for Theatre in the Education, Training and Thinking Processes of Managers

2006 ◽  
Vol 20 (1) ◽  
pp. 19-24 ◽  
Author(s):  
Christos Nicolaidis ◽  
Naum Liotas
Keyword(s):  
Decision Making ◽  
Impression Management ◽  
Business Environment ◽  
Active Listening ◽  
Leadership Ethics ◽  
The Third ◽  
Thinking Processes ◽  
Education Training ◽  
Impression Management Tactics ◽  
Management Students

This paper addresses the need for managers to possess hard-to-obtain skills in today's complex business environment. To achieve this, they need to expand their borders of knowledge beyond the barriers that logic imposes. This has to be reflected in managers' education, training and thinking processes. The first part of the paper examines how theatre techniques can contribute to the education of management students by exercising decision making, leadership, ethics and empathy. The second part focuses on the theatrical elements and techniques that can be used to train managers in organizations. In such cases the main training topics are innovation, active listening and spontaneity. Finally, the third part of the paper looks at the influence that theatre can have on managers' thinking processes. In this respect, it argues that the interpretation of the business environment as a dramatic scene is valid and accurate. This interpretation can help managers make wiser and better choices, especially when other people and impression management tactics are involved. In conclusion, the authors stress that theatre has been unjustifiably overlooked as a very effective medium for the development of managers' skills.

scholarly journals (Per)forming identity in the mind-sport bridge: Self, partnership and community

2020 ◽  
pp. 101269022095964
Author(s):  
Samantha Punch ◽  
Zoe Russell ◽  
Beth Cairns
Keyword(s):  
Social Interaction ◽  
Impression Management ◽  
Interesting Case ◽  
The Self ◽  
Sociological Study ◽  
Sociology Of Sport ◽  
Layered Model ◽  
Interaction Order ◽  
And Performance ◽  
The Mind

Mind-sports are a relatively under-explored area within the sociology of sport, especially the internationally played game of bridge. In this qualitative sociological study of tournament bridge, we examine the formation and performance of elite bridge player identities through interviews with 52 US and European players. Drawing on symbolic interactionism and Goffman specifically, the paper explores elite players’ social interaction across frontstage and backstage contexts, considering the performativity of self, impression management and values of character. The paper advances the sociology of mind-sport, contributing new insights into how identity is (per)formed by elite players as embodied social interaction within the bridge interaction order. We propose a recursive and layered model of identities across the self, partnership and community. The partnership element is particularly unique to the bridge sports world, which represents an interesting case for the sociological study of international mind-sports.

Face to Face Social Interaction and Inferior Frontal Processing

2003 ◽  
Author(s):  
Jeremy I. Skipper ◽  
Howard C. Nusbaum ◽  
Steven L. Small
Keyword(s):  
Social Interaction ◽  
Face To Face

Impression Management Tactics Use Measure

2002 ◽  
Author(s):  
Aleksander P. J. Ellis ◽  
Bradley J. West ◽  
Ann Marie Ryan ◽  
Richard P. DeShon
Keyword(s):  
Impression Management ◽  
Impression Management Tactics ◽  
Management Tactics

scholarly journals The Influence of Police Treatment and Decision-making on Perceptions of Procedural Justice: A Field Study

2021 ◽  
pp. 002242782110309
Author(s):  
Bo L. Terpstra ◽  
Peter W. van Wijck
Keyword(s):  
Decision Making ◽  
Procedural Justice ◽  
Linear Regression Analysis ◽  
Police Behavior ◽  
Face To Face ◽  
Independent Variables ◽  
Social Observation ◽  
Perceived Procedural Justice ◽  
Dutch Cities

Objectives: This study examines whether police behavior that signals higher quality of treatment or decision-making leads to higher perceived procedural justice. Methods: Analyses are based on data collected during police traffic controls of moped drivers in two Dutch cities over a period of six months. Police behavior was measured through systematic social observation (SSO), and data on perceived procedural justice were collected through face-to-face interviews immediately after the encounters. Linear regression analysis with bootstrap estimates was used (n = 218), with an overall perceived procedural justice scale as the dependent variable in all regressions. Independent variables included an overall observed procedural justice index and four separate scales of police treatment and decision-making. Results: We find no evidence that police behavior that signals fairer treatment or decision-making leads to higher perceived procedural justice. Conclusions: Our findings add to the currently very limited empirical evidence on an important question, and raise questions about a central idea, that more procedurally just treatment and decision making by authorities leads to an increase in perceived procedural justice and enhanced compliance. The first of these requires more research.

scholarly journals Resilient Research in the Field: Insights and Lessons From Adapting Qualitative Research Projects During the COVID-19 Pandemic

2021 ◽  
Vol 20 ◽  
pp. 160940692110161
Author(s):  
Syahirah Abdul Rahman ◽  
Lauren Tuckerman ◽  
Tim Vorley ◽  
Cristian Gherhes
Keyword(s):  
Qualitative Research ◽  
Social Interaction ◽  
Research Methods ◽  
Research Process ◽  
Qualitative Research Methods ◽  
Research Projects ◽  
Social Distancing ◽  
Face To Face ◽  
Building Resilience ◽  
Digital Methods

The onset of the COVID-19 pandemic has seen the implementation of unprecedented social distancing measures, restricting social interaction and with it the possibility for conducting face-to-face qualitative research. This paper provides lessons from a series of qualitative research projects that were adapted during the COVID-19 pandemic to ensure their continuation and completion. By reflecting on our experiences and discussing the opportunities and challenges presented by crises to the use of a number of qualitative research methods, we provide a series of insights and lessons for proactively building resilience into the qualitative research process. We show that reflexivity, responsiveness, adaptability, and flexibility ensured continuity in the research projects and highlighted distinct advantages to using digital methods, providing lessons beyond the COVID-19 context. The paper concludes with reflections on research resilience and adaptation during crises.

Development of the Preference for Online Social Interaction Scale for Chinese adolescents

2016 ◽  
Vol 44 (6) ◽  
pp. 1005-1014
Author(s):  
Zhiqi You ◽  
Yuan Tian ◽  
Fanchang Kong ◽  
Zongkui Zhou ◽  
Youjie Zheng
Keyword(s):  
Social Interaction ◽  
Construct Validity ◽  
Psychometric Properties ◽  
Factor Structure ◽  
Internal Consistency ◽  
Three Dimensions ◽  
Interaction Frequency ◽  
Face To Face ◽  
Valid Instrument ◽  
Online Social Interaction

Our purpose in this study was to develop a scale to measure preference for online social interaction (POSI). The psychometric properties of the POSI Scale were tested with 2 separate samples of Chinese teenagers (age 13–18 years). The responses of the first group (n = 352) were used to explore the factor structure of the scale. The responses of the second group (n = 593) were used to test construct validity and consistency reliability of the POSI Scale. The results indicated that (a) the POSI Scale consists of three dimensions: online social interaction frequency, online social interaction propensity, and perception of superiority of online social interaction compared to face-to-face social interaction; and (b) the POSI Scale has good structural validity and internal consistency and reliability, and is a reliable and valid instrument for measurement of adolescents' preference for online social interaction, especially in the context of Chinese teenagers.

Impression management for corporate brands over mobile media

2018 ◽  
Vol 27 (4) ◽  
pp. 385-403 ◽  
Author(s):  
Dara G. Schniederjans ◽  
Stephen A. Atlas ◽  
Christopher M. Starkey
Keyword(s):  
Mobile Devices ◽  
Impression Management ◽  
Purchase Intentions ◽  
Consumer Perception ◽  
Mobile Media ◽  
Corporate Brand ◽  
Content Type ◽  
Impression Management Tactics ◽  
Corporate Brands ◽  
Management Tactics

Purpose As organizations increasingly engage with consumers over mobile devices, there is a growing need to understand how consumers react to impression management over platforms with limited textual content. The purpose of this paper is to empirically assess how different impression management tactics can be used in mobile media to enhance consumer perception-attitude-intentions toward a corporate brand. Design/methodology/approach We surveyed 670 consumers and estimate structural equation models and repeated-measures ANOVAs to determine how short passages employing alternate impression management tactics influence consumers’ perceptions, attitudes and purchase intentions. Findings Results reveal that each impressions management tactic (i.e. ingratiation, intimidation, organizational promotion, supplication and exemplification) influences consumer perceptions, attitudes and intentions. The authors compare differences in how the impressions management tactics influence each stage of the perception-attitude-intentions model and find evidence that initial differences in perceptions favoring ingratiation and exemplification appeals become magnified for purchase intentions. Research limitations/implications Recent calls for research focus on an understanding of how consumers process information on reduced-content platforms of small-screened mobile devices. These results provide empirical evidence of the use of impression management and the difference between five impression management tactics on enhancing consumer perception-attitude-intentions model. Practical implications The results of this study will provide marketers with insights to optimize communications and corporate brands with consumers over mobile media. Originality/value This paper adds to the nascent yet vital literature on mobile marketing by focusing on how impression management tactics influence perceptions, attitudes and intentions through the short message characteristic of mobile platforms. The authors develop a framework for how corporate brand management can strategically use impressions management tactics in this novel domain.

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