E-government e capitale umano nella Pubblica Amministrazione italiana. Una prospettiva di medio periodo

2020 ◽  
pp. 31-57
Author(s):  
Nicola Matteucci
Keyword(s):  
Public Services ◽  
Technological Adoption ◽  
Open Government Data ◽  
Personnel Turnover ◽  
Original Case ◽  
Government Data ◽  
The One ◽  
Hiring Policies ◽  
Back Office

Italy has recently progressed in the aggregate DESI rank of the EU Digital Agendas, but remains a laggard member state for e-government, because of its critical digital public services. Owing to the scarcity of micro and territorial data, this work examines the main stylised facts, and interprets them with a transdisciplinary theoretical framework. On the one hand, we find that the digital delay of the Italian Public Administration (PA) is rooted in a peculiar mix of institutional obstacles, such as the legalistic juridical culture, normative chaos, political instability and patronage: these factors dampen the clarification and simplification of processes and the back-office, required by e-government to be effective. On the other hand, we posit that hiring policies and those of austerity (block of the personnel turnover in the PA) have increasingly lowered the quantity and quality of the digital public services. These policies may have created an original case of technological adoption disconnected from the necessary investment in human capital and organization of the PA (inadequate e-government supply). Finally, this work, while calling for a further appraisal of this policy case, recalls the deficit of statistics and open Government data which harm the study of the Digital Agenda of Italy.

scholarly journals Geospatial Open Data Usage and Metadata Quality

2021 ◽  
Vol 10 (1) ◽  
pp. 30
Author(s):  
Alfonso Quarati ◽  
Monica De Martino ◽  
Sergio Rosim
Keyword(s):  
Spatial Information ◽  
Open Data ◽  
Poor Quality ◽  
Data Usage ◽  
Open Government Data ◽  
Metadata Quality ◽  
Geospatial Datasets ◽  
Government Data ◽  
Determining Factor

The Open Government Data portals (OGD), thanks to the presence of thousands of geo-referenced datasets, containing spatial information are of extreme interest for any analysis or process relating to the territory. For this to happen, users must be enabled to access these datasets and reuse them. An element often considered as hindering the full dissemination of OGD data is the quality of their metadata. Starting from an experimental investigation conducted on over 160,000 geospatial datasets belonging to six national and international OGD portals, this work has as its first objective to provide an overview of the usage of these portals measured in terms of datasets views and downloads. Furthermore, to assess the possible influence of the quality of the metadata on the use of geospatial datasets, an assessment of the metadata for each dataset was carried out, and the correlation between these two variables was measured. The results obtained showed a significant underutilization of geospatial datasets and a generally poor quality of their metadata. In addition, a weak correlation was found between the use and quality of the metadata, not such as to assert with certainty that the latter is a determining factor of the former.

scholarly journals Mobile Age: Co-creating Digital Public Services with and for Older Citizens

2020 ◽  
pp. 53-70
Author(s):  
Juliane Jarke
Keyword(s):  
Public Services ◽  
Specific Problem ◽  
Open Government ◽  
Creation Process ◽  
European Cities ◽  
Open Government Data ◽  
Innovation Project ◽  
Value Propositions ◽  
Government Data ◽  
Older Citizens

Abstract This book describes and compares three co-creation projects that were conducted in two European cities as part of a larger EU-funded innovation project called Mobile Age. This chapter introduces Mobile Age and presents the project’s framework and methodology for co-creating digital public services. Part of the framework are seven streams of activity that need to be considered. These streams of activity are not sequential but run in parallel and inform each other: (1) governing and managing a co-creation process; (2) continuous recruitment and engagement of stakeholders; (3) co-creating a service concept; (4) working with (open) (government) data; (5) co-creating software; (6) evaluating the co-creation process and its results; and (7) exploiting and disseminating the co-created service. All three co-creation projects featured in this book are described along those streams of activity. In addition, for each project its specific problem focus, target audiences, value propositions and resources are provided.

scholarly journals KINERJA LEMBAGA PERWAKILAN RAKYAT DAERAH (Studi Deskriptif Kualitatif Di DPRD Kota Bengkulu)

2015 ◽  
Vol 1 (2) ◽  
Author(s):  
Harius Eko saputra
Keyword(s):  
Mass Media ◽  
Public Service ◽  
Public Services ◽  
Research Seminar ◽  
Factors Affecting ◽  
The Public ◽  
Current Implementation ◽  
The One ◽  
The Right

Almost every day, in various mass media, especially in newspapers, it is found that there are so many complaints and unsatisfactory opinions from the community, as the customer, towards the current implementation of public service. These complaints and unsatisfactory opinions can describe how bad the quality of the current public service is, which is benefited by the community. It may be the right time for the community to be treated as citizens, who will have rights and give priority to their rights for being served afterwards. They are not anymore being considered as clients who previously have no any choice in choosing and in determining what kind of service that they really want to. There are so many results from research, seminar and writings that are conducted by experts in which their works talk about the implementation of a good and qualified public service. Currently, however, the qualified public service has not yet implemented as should have been. The implementation of public service still acts as however it please to be and only emphasize on its own interest without considering the consumer’s importance as the party that should really be served as well as possible. For this reason, a research, which is done in Service Integrated Unit of the Jember Regency, tries to find out any factors affecting quality of the public services. The main core of the public service implementation is the quality of norm of the service executor. The matter that should be realized is that the executor is the person who should serve for the community, and the community is the one who should be served as well as possible.Keywords: Implementation of public service, legislatif

Citizen Engagement With Open Government Data

2022 ◽  
pp. 1539-1566
Author(s):  
Arie Purwanto ◽  
Anneke Zuiderwijk ◽  
Marijn Janssen
Keyword(s):  
Conceptual Model ◽  
Policy Making ◽  
Open Government ◽  
Citizen Engagement ◽  
Open Government Data ◽  
Government Data ◽  
Personal Performance ◽  
Societal Problems ◽  
Insight Into

Citizen engagement with open government data (OGD) can enhance the effectiveness of governments and improve not only the quality of public policy making but also public services provisioning and ability to address societal problems. Although previous research gives insight into citizen's drivers and inhibitors for engaging with OGD, they have not yet been integrated into a single conceptual model. The aims of this study are twofold: 1) to systematically review the literature on individual citizens' drivers and inhibitors for engaging with OGD and 2) to develop a conceptual model of citizen engagement with OGD based on the findings of the literature review. To attain this objective, the authors systematically analyzed 52 papers published in the period 2009-2019. Seven categories of drivers of citizen engagement are identified: citizen's profile, personal, performance-related, economic, social, technical, and political. Three groups of inhibitors are also identified: citizen's profile, technical, and political. This study helps in understanding how the engagement of citizens can be enhanced.

scholarly journals Open Government Data and the Right to Information: Opportunities and Obstacles

2012 ◽  
Vol 8 (2) ◽  
Author(s):  
Katleen Janssen
Keyword(s):  
Open Government ◽  
Freedom Of Information ◽  
Government Information ◽  
Alternative Source ◽  
Open Government Data ◽  
Considerable Impact ◽  
Government Data ◽  
Right To Information ◽  
The One ◽  
The Right

This article discusses the relationship between the open government data (OGD) movement and the right to information (RTI) movement. While both movements are closely related, there are some differences that may have a considerable impact on the right of the citizen to access government information. The article argues that the calls for OGD may on the one hand risk limiting the access to government information, while on the other hand they may also provide an alternative source of access to information for existing freedom of information legislation, which is being threatened in some countries.

scholarly journals “This is what modern deregulation looks like” : co-optation and contestation in the shaping of the UK’s Open Government Data Initiative

2012 ◽  
Vol 8 (2) ◽  
Author(s):  
Jo Bates
Keyword(s):  
Civil Society ◽  
Public Services ◽  
Open Government ◽  
Political Struggle ◽  
Open Government Data ◽  
Government Data ◽  
The Uk

The article argues, drawing on interviews, event observations, academic and policy literature, that the UK’s Open Government Data (OGD) initiative should be understood as part of a deep seated social and political struggle with significant processes of co-optation and contestation over outcomes underway. The OGD initiative’s intersections with both the PSI re-use industry and the UK government’s programme of forced ‘austerity’ and marketisation of public services are problematised. Civil society advocates’ vulnerabilities within this context are discussed and a number of recommendations are offered for the progressive shaping of OGD based on egalitarian principles.

Quality assessment framework for open government data

2020 ◽  
Vol 38 (2) ◽  
pp. 209-222
Author(s):  
Hui Zhang ◽  
Jianying Xiao
Keyword(s):  
Quality Assessment ◽  
Quality Measurement ◽  
Frame Of Reference ◽  
Open Government ◽  
Content Type ◽  
Open Government Data ◽  
Government Data ◽  
Measurement Practices ◽  
Common Frame Of Reference

Purpose To gain an in-depth understanding and provide direction to governments on their quality measurement practices related to open government data (OGD), this paper aims to develop a common frame of reference for quality assessment of OGD. Design/methodology/approach Qualitative meta-synthesis was used to synthesize previous studies on the quality measurement of OGD. This paper applies a meta-synthesis approach to integrate 10 qualitative studies into a common frame of reference for quality assessment of OGD. Findings Based on a seven-step meta-synthesis, the paper proposes a common frame of reference for quality assessment of OGD, which includes six indicators, namely, accuracy, accessibility, completeness, timeliness, consistency and understandability. Originality/value A common frame of reference for quality assessment of OGD will help researchers better understand the quality assessment of OGD and government agencies to improve the quality of OGD that they publish.

Sign in / Sign up

Export Citation Format

Share Document