scholarly journals DETERMINANTS OF RELATIONSHIP VALUE BETWEEN SUPPLIERS AND DISTRIBUTORS IN ELECTRONIC HOME APPLIANCE INDUSTRY

2009 ◽  
Vol 12 (1) ◽  
pp. 71-85
Author(s):  
Tung Thanh Tran ◽  
Thuy Ngoc Pham
Keyword(s):  
Factors Affecting ◽  
Service Support ◽  
Delivery Performance ◽  
Personal Interaction ◽  
Five Factors ◽  
Relationship Value ◽  
Two Factors ◽  
Managerial Implications ◽  
Home Appliance ◽  
The Relationship

This research aims at identifying factors affecting the relationship value between suppliers and distributors. A survey was conducted on 152 shops and companies operating in electronic home applicance industry in HCM City, Vietnam. The results show that three out of five factors investigated have possitive impact on relationship value, including Personal Interaction, Product Quality, Delivery Performance. Other two factors, Service Support and Collaborated Time, do not impact on relationship value. Theoretical and managerial implications have been discussed.

scholarly journals Factors affecting satisfaction and reuse intention of customers using online motorbike service

2020 ◽  
Vol 8 (2) ◽  
Author(s):  
Nguyen Thuy Quynh Loan ◽  
Ngo Quang Hung
Keyword(s):  
Service Quality ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Research Model ◽  
Perceived Ease Of Use ◽  
Factors Affecting ◽  
Perceived Service Quality ◽  
Five Factors ◽  
Two Factors ◽  
Managerial Implications

The paper's objective was to identify and measure factors impacting on satisfaction and reuse intention of customers using online motorbike service. The research model proposed five factors affecting customer satisfaction such as perceived service quality, perceived value, transaction convenience, perceived ease of use and perceived usefulness as well as two factors affecting reuse intention such as satisfaction and habit. The study analyzed data of 269 suitable questionnaires collected from customers aged 18 and older who have used the online motorbike service in HCM city. The results indicated that all the five factors affected customers’ satisfaction and that reuse intention was impacted by satisfaction and habit. The research also proposed managerial implications for enhancing online motorbike service quality.

scholarly journals A study on the Barriers in Accessibility for the Disabled at Bus Terminal

2019 ◽  
Vol 136 ◽  
pp. 04084
Author(s):  
Lee Yin Mun ◽  
Wai Kun Xin ◽  
Salini Devi Rajendran
Keyword(s):  
Quantitative Research ◽  
Structural Barriers ◽  
Disabled People ◽  
Factors Affecting ◽  
The People ◽  
Five Factors ◽  
Level Of Satisfaction ◽  
The Disabled ◽  
Spss Software ◽  
The Relationship

Transportation is a highly significant issue for the people with disabilities. The lack of accessibility in bus terminal has led to drawbacks and restricts many of the disabled from moving around without any restriction. The purpose of this research is to identify the barriers of accessibility for the disabled in bus terminals in Malaysia. The main objective of this work was to analyze the level of satisfaction of disabled toward the accessibility in bus terminal and identify the barriers of accessibility for disabled in bus terminal. This study is only focusing on the structural barriers. There are five factors affecting the structural barriers which are infrastructure, pedestrian environment, vehicle design, planning and information. The relationship between these variables and accessibility of disabled people in bus terminal was studied. This work was carried out based on quantitative research method. Questionnaire was used for data collection and data analysis was done using SPSS software in terms of inferential analysis. The key findings of this work showed that all variable has a significant relationship with accessibility of disabled people in bus terminal.

An integrated approach for prioritizing lean and agile production factors based on costs of quality with a case study in the home appliance industry

2018 ◽  
Vol 25 (2) ◽  
pp. 660-676 ◽  
Author(s):  
Arash Shahin ◽  
Marzieh Rezaei
Keyword(s):  
Production Management ◽  
Strong Relationship ◽  
Integrated Approach ◽  
Quadrant Analysis ◽  
Content Type ◽  
Two Factors ◽  
Home Appliance ◽  
Relationship Of ◽  
The Relationship ◽  
Agile Production

Purpose The purpose of this paper is to prioritize lean production (LP) and agile production (AP) factors based on costs of quality (COQ). Design/methodology/approach After literature review, two separated houses of quality (HoQ) have been developed. By the first HoQ, LP and AP factors can be proritized based on prevention and appraisal costs and by the second HoQ, LP and AP factors can be prioritized based on failure costs. The proposed approach has been examined by analyzing data collected from 36 home appliance producers of Isfahan as an industrial province of Iran. Findings The first HoQ indicates that the highest and the lowest priorities are related to over-production (lean factor) and speed (agility factor), respectively. The second HoQ implies that the highest and the lowest priorities are related to responsiveness (agility factor) and inventory (lean factor), respectively. Quadrant analysis also indicates that defectives and over-processing are the two factors that have the highest priorities based on both failure costs and appraisal and prevention costs. As a major finding, LP factors have strong relationship with prevention and appraisal costs; and AP factors have strong relationship with failure costs. Practical implications The proposed approach helps organizations in reducing their costs. By clarifying the relationship of the LP and AP factors and the COQ, managers can determine appropriate strategies with the lowest cost. Originality/value The integrated approach of this study has not been applied and studied in the literature. The subject of the relationship of LP and AP and COQ is relatively new, which integrates the two areas of production management and quality management.

Uncovering the dimensions of servicescape using mixed method approach – A study of beauty salons

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nidhi Kampani ◽  
Deepika Jhamb
Keyword(s):  
Factor Analysis ◽  
Mixed Method ◽  
Research Effort ◽  
Three Dimensions ◽  
Ambient Conditions ◽  
Content Type ◽  
Factors Affecting ◽  
Five Factors ◽  
Two Factors ◽  
Beauty Salons

PurposeThe purpose of this study aims to explore the dimensions assessing the servicescape of beauty salons and provides suggestions to improve the salon's servicescape.Design/methodology/approachA mixed-method design is used in the sequence of thematic analysis through focus group technique followed by exploratory factor analysis and confirmatory factor analysis were used to assess the beauty salon's servicescape.FindingsThe exploration of factors in beauty salons is determined with three dimensions: the substantive staging of servicescape, the communicative staging of servicescape and the social staging of servicescape. These dimensions are mentioned in the order of importance perceived by the customers. The substantive staging of servicescape was identified with five factors: ambient conditions, facility aesthetics, artifacts, provisions and spatial layout. Communicative staging of servicescape explored four factors: employee duties, employee commitment, employee–customer interactions and employee image. Social staging derived two factors: customer characteristics, customer-to-customer interactions.Research limitations/implicationsThe findings enrich the previous literature with the addition of new factors while assessing servicescape in beauty salons and the development of new items through qualitative research in the domain of servicescape.Practical implicationsThe study offers the managers to understand the importance of various factors affecting the servicescape in beauty salons. The salon managers can beautify the service environment through the implementation of the factors identified, thus resulting in enhancing the experience of customers at the salons.Originality/valueConsidering no research has been conducted on beauty salons scale development, this study serves as the first empirical research effort.

Creativity of Participants in Crowdsourcing Communities

2020 ◽  
Vol 31 (3) ◽  
pp. 40-66
Author(s):  
Lingfei Zou ◽  
Shaobo Wei ◽  
Weiling Ke ◽  
Kwok Kee Wei
Keyword(s):  
Regulatory Focus ◽  
Extrinsic Motivation ◽  
Self Determination Theory ◽  
Regulatory Focus Theory ◽  
Promotion Focus ◽  
Digital Platforms ◽  
Factors Affecting ◽  
Different Types ◽  
Managerial Implications ◽  
The Relationship

Organizations can tap the wisdom of the crowd through digital platforms of crowdsourcing for ideation. However, we have limited understanding of factors affecting the innovativeness of ideas and solutions submitted by individual participants. Drawing upon self-determination theory and regulatory focus theory, we investigate how participants' regulatory focus and extrinsic motivation aroused by incentivizing mechanisms affect their creativity in crowdsourcing communities. Based on the data collected from 164 participants in a crowdsourcing platform, we find that promotion focus positively influences participants' creativity, and different types of extrinsic motivation have differential effects. Although external, identified, and integrated motivation positively affect participants' creativity, introjected motivation is not significantly related to participants' creativity. In addition, external and identified motivation strengthen the relationship between promotion focus and creativity. The theoretical contributions and managerial implications of this study are discussed.

scholarly journals An empirical assessment of organizational commitment and job performance vietnam small and medium-sized enterprises

2020 ◽  
Author(s):  
Dao Duy Tung
Keyword(s):  
Organizational Commitment ◽  
Job Performance ◽  
Working Environment ◽  
Blue Collar ◽  
Research Model ◽  
Factors Affecting ◽  
Blue Collar Workers ◽  
White Collar Workers ◽  
Managerial Implications ◽  
The Relationship

Research on employee commitment to the organization is necessary for human resource management, and the result is applied in practice to improve organizational effectiveness. The aim of the present study is to explore factors affecting organizational commitment at the small and medium-sized enterprises (SMEs) in Vietnam. Besides, the relationship between organizational commitment and job performance is examined as well. The research was conducted on a sample consisting of 67 white-collar workers and 260 blue-collar workers at SMEs. A total of 327 valid complete questionnaires were input into SPSS 20 database for processing to provide evidence. The research model and hypotheses were tested using the technique of the hierarchical multiple regression analysis. The research results revealed that income, reward and welfare, direct manager, working environment, coworker, and promotion opportunity tended to associate positively with organizational commitment. Besides, the fnding also showed that, when the employee has a high organizational commitment, it would lead to high job performance. The main fndings of this study provided some managerial implications for SMEs, in general, and managers, in particular. It implies that Vietnam’s small and medium-sized enterprises should improve these six factors to retain employees as well as enhance their job performance.

scholarly journals Intelligence level analysis for crowd networks based on business entropy

2019 ◽  
Vol 3 (3) ◽  
pp. 249-266
Author(s):  
Zhouxia Li ◽  
Zhiwen Pan ◽  
Xiaoni Wang ◽  
Wen Ji ◽  
Feng Yang
Keyword(s):  
Quantitative Analysis ◽  
Design Methodology ◽  
Content Type ◽  
Factors Affecting ◽  
Intelligence Level ◽  
Two Factors ◽  
Crowd Intelligence ◽  
Concept Of Information ◽  
The Relationship ◽  
Level Analysis

Purpose Intelligence level of a crowd network is defined as the expected reward of the network when completing the latest tasks (e.g. last N tasks). The purpose of this paper is to improve the intelligence level of a crowd network by optimizing the profession distribution of the crowd network. Design/methodology/approach Based on the concept of information entropy, this paper introduces the concept of business entropy and puts forward several factors affecting business entropy to analyze the relationship between the intelligence level and the profession distribution of the crowd network. This paper introduced Profession Distribution Deviation and Subject Interaction Pattern as the two factors which affect business entropy. By quantifying and combining the two factors, a Multi-Factor Business Entropy Quantitative (MFBEQ) model is proposed to calculate the business entropy of a crowd network. Finally, the differential evolution model and k-means clustering are applied to crowd intelligence network, and the species distribution of intelligent subjects is found, so as to achieve quantitative analysis of business entropy. Findings By establishing the MFBEQ model, this paper found that when the profession distribution of a crowd network is deviate less to the expected distribution, the intelligence level of a crowd network will be higher. Moreover, when subjects within the crowd network interact with each other more actively, the intelligence level of a crowd network becomes higher. Originality/value This paper aims to build the MFBEQ model according to factors that are related to business entropy and then uses the model to evaluate the intelligence level of a number of crowd networks.

Factors Affecting Age of Walking by Children with Mental Retardation

1995 ◽  
Vol 80 (2) ◽  
pp. 547-552 ◽  
Author(s):  
Mitsuru Kokubun ◽  
Koichi Haishi ◽  
Hideyuki Okuzumi ◽  
Tomio Hosobuchi
Keyword(s):  
Down Syndrome ◽  
Mental Retardation ◽  
Intellectual Disability ◽  
Normal Limit ◽  
Children With Autism ◽  
Time Limit ◽  
Factors Affecting ◽  
Clinical Type ◽  
Two Factors ◽  
The Relationship

The relationship between age of walking and two factors of severity of intellectual disability and clinical types (autism, Down syndrome, epilepsy, and “residual”) in children with mental retardation was investigated. Subjects were 118 children whose disabilities ranged from severe to mild. Measures by clinical type were significant, and the differences of any two clinical types except between children with epilepsy and the “residual” group were significant, but severity of intellectual disability was not significant. Most children with autism (27 subjects, 93%) walked by the normal time limit of 18 months. Only 3 children (11%) with Down syndrome began to walk within that limit, and 9 of them (33%) walked after 2 years of age. In the “residual” group (including children with epilepsy), 37 children (60%) walked within the normal limit but 15 (25%) only after 2 years of age.

scholarly journals Meta-study on the relationship between profitability and liquidity of enterprises in macroeconomic and institutional environment

DECISION ◽  
2021 ◽  
Author(s):  
Jacek Jaworski ◽  
Leszek Czerwonka
Keyword(s):  
Institutional Environment ◽  
Meta Analysis ◽  
Empirical Studies ◽  
Factors Affecting ◽  
Institutional Conditions ◽  
Common Effect ◽  
Two Factors ◽  
External Sources ◽  
Financial Liquidity ◽  
The Relationship

AbstractThe main aim of the paper is to determine the relationship between profitability and financial liquidity of a company using meta-analysis. This method is based on a synthesis of many previous studies with the application of econometric tools. The results of the study show that, taking into account 16 economies, it is not possible to identify a common effect describing the relationship between the profitability of enterprises and their financial liquidity measured by the current liquidity ratio. The results of individual empirical studies that underlie the meta-analysis are diverse. This means that there are moderators of the strength and direction of this dependence associated with macroeconomic and institutional conditions. We attempted to separate them by means of meta-regression. This method involves the use of a regression model, where data are derived from both meta-analysis and external sources. We diagnosed two statistically significant moderators of the strength and direction of the relationship between profitability and liquidity. These are two factors: (i) private sector crediting and (ii) capital market development. Our paper contributes to the development of the existing knowledge by summarizing and binding previous individual empirical studies on the relationship between profitability and liquidity of enterprises and identifying factors affecting this relationship. This knowledge can assist financial managers in making more efficient decisions related to liquidity and working capital management.

scholarly journals Factors affecting consumers’ purchase intention for counterfeit luxury goods in Bangladesh

2019 ◽  
Vol 15 (4) ◽  
pp. 27-41
Author(s):  
Mohammad Osman Gani ◽  
Muhammad Intisar Alam ◽  
Mostaquim-Al-Islam ◽  
Shahin Ahmed Chowdhury ◽  
Mohammad Omar Faruq
Keyword(s):  
Purchase Intention ◽  
Future Research ◽  
Product Attribute ◽  
Luxury Goods ◽  
Factors Affecting ◽  
Purchasing Intention ◽  
Five Factors ◽  
Behavioral Predictors ◽  
Managerial Implications ◽  
And Gender

The purpose of study is to examine the factors behind the purchase intention for counterfeit luxury goods in Bangladesh using the Theory of Planned Behavior (TPB). This research also sought to measure the effect of product attribute, brand image, level of income, price, and gender regarding the purchase intention for counterfeit luxury goods. Data were gathered from a sample of 242 individual respondents living in different areas of Dhaka city who had experience of purchasing various counterfeit luxury goods. A structured questionnaire was used to obtain survey data through a personal interview. Descriptive statistics, reliability statistics, one-way ANOVA, and multiple regression analysis have been used to analyze the collected data. The results show that among five factors, only three of them, such as product attribute, brand images and level of income, are more influential predictors in purchase intention for counterfeit luxury items than price and gender. The findings of the study show a better understanding based on a developing country on how these factors affect purchasing intention of counterfeit luxury items. Thus, the study intends to identify different socio-demographic and behavioral predictors in terms of counterfeiting luxury goods. The result depicts that comparing to original products, Bangladeshi consumers are more prone to use counterfeit luxury items to maintain social values and status. Finally, limitations and managerial implications of the study, along with future research avenues, have been discussed.

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