scholarly journals Personalized user training with card sorting in corporate environment: “Make sure you have the right information that you need in your work”

2018 ◽  
Vol 14 (3) ◽  
pp. 4-8
Author(s):  
Anna Kahilainen ◽  
Seija Bergman

Introducing best available information sources and services to specialists starting in a new position is one of the tasks of Information Services in Orion Corporation. We developed a deck of cards to help us in finding out training attendants’ information needs and to personalize the training. In this paper we describe the process of creating the cards and how they are used in our training. We also share results of an attendant survey and address other outcomes of the project.

2019 ◽  
Vol 3 (1) ◽  
pp. 27
Author(s):  
Endhar Priyo Utomo

Nowadays social media has become a lifestyle of some Indonesian people and libraries as one of the institutions that provide information services and providers of information sources for users. In addition to the phenomenon of the use of social media as mentioned above, in several studies on the use of social media in libraries it was found that at present there has begun to be growing awareness from libraries to use social media as a form of innovation from services provided by libraries to visitors. In this study trying to analyze the use of social media as a form of innovation, communication strategies and service creativity in the college library. The method used is descriptive analysis. In order for the use of social media in the library to be more optimal, there are several things that must be considered. Optimizing the use of social media in libraries needs to be done so that all available information can be conveyed properly.


2021 ◽  
Vol 16 (3) ◽  
pp. 105-121
Author(s):  
Sedigheh Khani ◽  
Sirous Panahi ◽  
Ali Pirsalehi ◽  
Ata Pourabbasi

Objective – Evidence based medical education requires supportive information services to facilitate access to the needed educational evidence. Information services designed specifically for evidence based medical education are limited or locally developed for educational units. For librarians to have an opportunity to cooperate efficiently with medical educators in evidence based medical education, they require an empirical prototype for transmission of clinical evidence at the right place and the right time. Therefore, there is a need to recognize types of information services which support evidence based medical education. The purpose of this review is to identify implementation trends of evidence based educational information services. Methods – We found related studies by implementing search strategies in PubMed, EMBASE, Web of Science, Scopus, LISTA, and Google Scholar with keywords like: evidence based medical education, information services, and library services. We used reference-checking and citation-checking of related articles for completing the process of locating relevant articles. After employing inclusion and exclusion criteria, we selected 11 articles for inclusion in the review and analyzed them using a narrative review technique. Results – After analyzing the results of the included studies, we identified two elements categorized as program development and five elements categorized as implementation trend. Prerequisites of program and the process of designing were essential parts of program development of information services. Schedule and type of access, how to receive educational-clinical questions, information services types, responding time, and providing evidence based outputs were the elements of the implementation process of educational supported information services.  Conclusion – Designing an evidence based educational information service strongly depends on the information needs of learners at each educational level. Schedule and type of access to information service, time of responding to the received query, and preparation of evidence based output are essential factors in designing practical educational-developed information services.


Author(s):  
Doreen Reifegerste ◽  
Magdalena Rosset ◽  
Fabian Czerwinski ◽  
Eva Baumann ◽  
Andrea Gaisser ◽  
...  

AbstractCancer information services (CISs) can play an important role within the pathway of cancer information seeking, but so far, this role is not well understood. Callers (n = 6,255) who contacted the largest provider of cancer information in Germany participated in a survey in which they reported their information sources, information level, and needs leading to the call. Persons with prior information from a physician (n = 1,507) were compared to people with prior online information (n = 901) and people with prior information from both sources (n = 2,776). Nearly all callers (96.7%) stated prior sources, while physicians and the Internet were the most frequently reported sources. People, who only talked to a doctor before, are more likely to be a patient and in the disease stages during/after the first treatment or with recurrence than prior Internet users. The two groups do not differ in their prior information level but did differ in their information needs. CISs are an important supplement to other sources, while the information repertoire depends on patients’ stages during the cancer journey. Specific characteristics and needs of callers with different prior information sources help to individualize the service of CISs and similar providers.


2020 ◽  
Author(s):  
Isra Revenia

This article is made to know the destinantion and the administrasi functions of the school in order to assist the leader of an organazation in making decisions and doing the right thing, recording of such statements in addition to the information needs also pertains to the function of accountabilitty and control functions. Administrative administration is the activity of recording for everything that happens in the organization to be used as information for leaders. While the definition of administration is all processing activities that start from collecting (receiving), recording, processing, duplicating, minimizing and storing all the information of correspondence needed by the organization. Administration is as an activity to determine everything that happens in the organization, to be used as material for information by the leadership, which includes all activities ranging from manufacturing, managing, structuring to all the preparation of information needed by the organization.


2020 ◽  
Vol 54 (1) ◽  
pp. 1-12
Author(s):  
Martin Potthast ◽  
Matthias Hagen ◽  
Benno Stein

No Web technology has undergone such an impressive evolution as Web search engines did and still do. Starting with the promise of "Bringing order to the Web" 1 by compiling information sources matching a query, retrieval technology has been evolving to a kind of "oracle machinery", being able to recommend a single source, and even to provide direct answers extracted from that source. Notwithstanding the remarkable progress made and the apparent user preferences for direct answers, this paradigm shift comes at a price which is higher than one might expect at first sight, affecting both users and search engine developers in their own way. We call this tradeoff "the dilemma of the direct answer"; it deserves an analysis which has to go beyond system-oriented aspects but scrutinize the way our society deals with both their information needs and means to information access. The paper in hand contributes to this analysis by putting the evolution of retrieval technology and the expectations at it in the context of information retrieval history. Moreover, we discuss the trade offs in information behavior and information system design that users and developers may face in the future.


Author(s):  
Zoe M. Becerra ◽  
Sweta Parmar ◽  
Keenan May ◽  
Rachel E. Stuck

With the increase of online shopping, animal shelters can use websites to allow potential adopters to view adoptable animals and increase the number of adoptions. However, little research has evaluated the information needs of this user group. This study conducted a user needs analysis to determine the types of information potential adopters want when searching for a new pet, specifically a cat or dog. Twenty-six participants ranked different behavioral and physical characteristics based on the level of importance and identified their top five overall characteristics. In general, cat adopters ranked the cat’s personality and behavior to be very important and dog adopters found physical characteristics highly important. This study shows the importance of understanding potential adopters’ needs to provide relevant and valued information on online pet adoption profiles. The recommendations and insights can be used to develop pet profiles that meet adopters’ needs and help adopters find the right pet.


2021 ◽  
pp. 096100062199280
Author(s):  
Nafiz Zaman Shuva

This study explores the employment-related information seeking behaviour of Bangladeshi immigrants in Canada. Using a mixed-methods approach, the study conducted semi-structured interviews with 60 Bangladeshi immigrants in Ontario, Canada, and obtained 205 survey responses. The study highlights the centrality of employment-related settlement among Bangladeshi immigrants in Ontario and reports many immigrants not being able to utilize their education and skills after arrival in Canada. The results show that Bangladeshi immigrants utilize various information sources for their employment in Canada, including friends and professional colleagues, online searchers, and settlement agencies. Although Bangladeshi immigrants utilized a large array of information sources for meeting their employment-related information needs, many interview participants emphasized that the employment-related benefits they received was because of their access to friends and professional colleagues in Canada. The survey results echoed the interview findings. The cross-tabulation results on post-arrival information sources and occupation status as well as first job information sources and occupational status in Canada show a significant association among the use of the information source “friends and professional colleagues in Canada” and immigrants’ occupational status. The study highlights the benefits of professional colleagues among immigrants in employment-related settlement contexts. It also reports the challenges faced by many immigrant professionals related to employment-related settlement because of the lack of access to their professional friends and colleagues in Canada. The author urges the Federal Government of Canada, provincial governments, and settlement agencies working with newcomers to offer services that would connect highly skilled immigrants with their professional networks in Canada, in order to get proper guidance related to obtaining a professional job or alternative career. The author calls for further studies on employment-related information seeking by immigrants to better understand the role information plays in their settlement in a new country.


IFLA Journal ◽  
2021 ◽  
pp. 034003522199156
Author(s):  
Essam Mansour

The purpose of this study is to investigate the information-seeking behaviour of the Egyptian elderly, including their information needs. A sample of 63 elderly people living in care homes was taken. It was divided into five focus groups. Of the 63 elderly people, 40 were men (63.5%) and 23 women (36.5%). Almost half (47.6%) ranged in aged from 61 to 70. About a quarter (23%) of them held a high school diploma. The highest percentage (28.6%) was labelled as average-income people. The highest percentage (60.3%) was also found to be widows or widowers. The types of information used most by the Egyptian elderly related to physical, medical/health, social, rational and recreational needs. Their information sources varied between formal and informal sources. Nearly two-thirds (63.5%) of them showed that limited knowledge, lack of interest, poor information awareness, aging, loneliness and health problems were the most significant obstacles they faced when seeking information.


1979 ◽  
Vol 1 (5) ◽  
pp. 285-289 ◽  
Author(s):  
Bjorn V. Tell

The developing countries arc emulating the industrialized countries when setting up information services to cater for their information needs. However, the traditional infrastruc ture of service organisations may not be the best model for supporting easy and speedy access to information. A different approach is argued, founded upon the enthusiasm with which many developing countries have taken to online systems when demonstrated there. A model for a ministerial information network is proposed as part of a "social intel ligence function" of the country. It is proposed that Unesco and UNIDO should set up regional "centres of excellence" according to this model for developing countries.


2016 ◽  
Vol 22 (4) ◽  
pp. 992-1016 ◽  
Author(s):  
Martina A Clarke ◽  
Joi L Moore ◽  
Linsey M Steege ◽  
Richelle J Koopman ◽  
Jeffery L Belden ◽  
...  

To synthesize findings from previous studies assessing information needs of primary care patients on the Internet and other information sources in a primary care setting. A systematic review of studies was conducted with a comprehensive search in multiple databases including OVID MEDLINE, CINAHL, and Scopus. The most common information needs among patients were information about an illness or medical condition and treatment methods, while the most common information sources were the Internet and patients’ physicians. Overall, patients tend to prefer the Internet for the ease of access to information, while they trust their physicians more for their clinical expertise and experience. Barriers to information access via the Internet include the following: socio-demographic variables such as age, ethnicity, income, education, and occupation; information search skills; and reliability of health information. Conclusion: Further research is warranted to assess how to create accurate and reliable health information sources for both Internet and non-Internet users.


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