scholarly journals Maximizing Opportunities for User-Centered Design in Acute-Care: Introducing the Focal Wall

2021 ◽  
Author(s):  
Tracie Risling ◽  
Krista Baerg ◽  
Susan Tupper ◽  
Lori Chartier
Keyword(s):  
Acute Care ◽  
Collaborative Design ◽  
Digital Health ◽  
Primary Objective ◽  
User Centered Design ◽  
Patient Portals ◽  
Patient Centered ◽  
Centered Care ◽  
Technological Developments ◽  
User Centered

Digital health is a promising development in the pursuit of patient centered care. Technological developments, like patient portals, are providing new opportunities for patients to engage in their own healthcare journeys, increasing access to health data and practitioners in many cases. The primary objective of this research is the establishment of an in-patient portal for a new children’s hospital through a collaborative design process. This paper details experiences from the first phase of this multi-year project and in particular methodological solutions that have been developed in order to meet the challenges of engaging acute care patients, families, and practitioners in user-centered design within such a demanding context.

scholarly journals User-centered design of discharge warnings tool for colorectal surgery patients

2017 ◽  
Vol 24 (5) ◽  
pp. 975-980 ◽  
Author(s):  
Aanand D Naik ◽  
Molly J Horstman ◽  
Linda T Li ◽  
Michael K Paasche-Orlow ◽  
Bryan Campbell ◽  
...  
Keyword(s):  
Colorectal Surgery ◽  
Reading Level ◽  
Heuristic Evaluation ◽  
User Centered Design ◽  
Post Discharge ◽  
Patient Centered ◽  
Discharge Care ◽  
8Th Grade ◽  
Grade Reading Level ◽  
User Centered

Abstract Objectives: Readmission following colorectal surgery, typically due to surgery-related complications, is common. Patient-centered discharge warnings may guide recognition of early complication signs after colorectal surgery. Materials and Methods: User-centered design of a discharge warnings tool consisted of iterative health literacy review and a heuristic evaluation with human factors and clinical experts as well as patient end users to establish content validity and usability. Results: Literacy evaluation of the prototype suggested >12th-grade reading level. Subsequent revisions reduced reading level to 8th grade or below. Contents were formatted during heuristic evaluation into 3 action-oriented zones (green, yellow, and red) with relevant warning lexicons. Usability testing demonstrated comprehension of this 3-level lexicon and recognition of appropriate patient actions to take for each level. Discussion: We developed a discharge warnings tool for colorectal surgery using staged user-centered design. The lexicon of surgical discharge warnings could structure communication among patients, caregivers, and clinicians to improve post-discharge care.

Common Shortcomings in Applying User-Centered Design for Digital Health

2020 ◽  
Vol 19 (3) ◽  
pp. 45-49
Author(s):  
Lorraine R. Buis ◽  
Jina Huh-Yoo ◽  
Gabriela Marcu
Keyword(s):  
Digital Health ◽  
User Centered Design ◽  
User Centered

scholarly journals Perancangan E-Katalog Produk Berbasis Android pada PT Samudera Jaya Benelli Menggunakan Metode User Centered Design (UCD)

METIK JURNAL ◽  
2020 ◽  
Vol 4 (2) ◽  
pp. 10-16
Author(s):  
Susana Lin
Keyword(s):  
Information System ◽  
Motor Vehicle ◽  
Use Value ◽  
User Centered Design ◽  
Technological Developments ◽  
The Common ◽  
The Cost ◽  
Potential Customers ◽  
Increase Efficiency ◽  
User Centered

Technological developments encourage business actors to be more creative in their competition to provide the best services to their consumers. In the field of motor vehicle sales today, however, brochures are still widely used in introducing their products. In light of this, PT Samudera Jaya Benelli wants to have an android-based e-catalog that contains information on their motorbike products so that it will facilitate the process of delivering information to potential customers who visit the showroom. Additionally, the use of e-catalogs can help the company save on the cost of printing brochures and catalogs, which has been the common practice so far. Furthermore, the development of this e-catalog information system uses the User-Centered Designing (UCD) method. The purpose of using UCD is to produce applications that have high use value, which includes the convenience in the usage, management, and effectiveness of the application, as well as the compatibility of the application to users' needs. Therefore, it is expected that this Android-based (mobile) e-catalog application will be able to increase efficiency and provide convenience in displaying products in the form of a digital catalog that has a modern, complete, and simple appearance

scholarly journals Digital Health Coaching Programs Among Older Employees in Transition to Retirement: Systematic Literature Review

10.2196/17809 ◽  
2020 ◽  
Vol 22 (9) ◽  
pp. e17809 ◽  
Author(s):  
Vera Stara ◽  
Sara Santini ◽  
Johannes Kropf ◽  
Barbara D'Amen
Keyword(s):  
Older Adults ◽  
Literature Review ◽  
Older Workers ◽  
Healthy Aging ◽  
Digital Health ◽  
Well Being ◽  
Health Coaching ◽  
User Centered Design ◽  
Older Employees ◽  
User Centered

Background The rapid increase of the aging population is pushing many national governments to reshape retirement legislation in order to extend older adults’ working life. Once retired, older adults can be invaluable resources for the community as family carers, as volunteers, or by returning to work. Healthy aging is one of the main conditions for being able to work longer and being active after retirement. The latter, indeed, represents a very sensitive life transition, which can entail psychological and social difficulties. Interventions for promoting older workers’ health and well-being and supporting the transition to retirement are on the top of the policy agenda of most European countries. Recently, computer-based and digital health interventions have been seen as promising means to reach this purpose. Objective This systematic literature review aimed to explore studies on digital health coaching programs for older workers that followed a user-centered design approach and evaluated their effectiveness in providing older adults with guidance for adopting a healthy lifestyle and being active in the community. Methods The search identified 1931 papers, and 2 relevant articles were selected by applying specific eligibility criteria. Results To our knowledge, only few digital health coaching programs have targeted the population of older workers to date; there is an insufficient number of studies on the efficacy of such programs. The results show the difficulties of assessing the efficacy of digital coaching itself and with respect to older employees. The 2 studies suggest that digital health programs for workplaces can improve various aspects of older employees’ well-being; however, they considered health mainly from a physical perspective and neglected contextual, social, psychological, and cultural factors that can influence older workers’ health and general well-being. Future digital health coaching programs should adopt the healthy aging paradigm as a multidimensional lens for interpreting the impact of eHealth technology on aging and retirement. The literature around this issue remains at an embryonic state, and this gap needs to be filled by further investigations that apply a user-centered approach for designing the technology, test innovative research methodologies, and adopt new technical solutions for high-quality interaction design. Conclusions Further digital health coaching programs aimed at supporting healthy and active living for older workers and retirees are necessary. The user-centered design approach is recommended in order to fully address the users’ health needs and the technological requirements throughout development. Moreover, the healthy aging perspective allows inclusion of physical, social, and psychological factors influencing the transition from work to retirement, as well as the experiences and interactions of individuals with the technology.

scholarly journals Analysis and Design Ecommerce with User Centered Design (UCD) Method at PT. Multi Prima Mandiri Sukses

Tech-E ◽  
2020 ◽  
Vol 4 (1) ◽  
pp. 21
Author(s):  
Singgih Tanu Putra ◽  
Edy Edy
Keyword(s):  
Design Method ◽  
Unified Modeling Language ◽  
User Centered Design ◽  
Business World ◽  
Unified Modeling ◽  
Analysis And Design ◽  
Online Sales ◽  
Doing Business ◽  
Technological Developments ◽  
User Centered

The development of technology moves so rapidly beyond human expectations in general, all eyes and minds are shocked by the sophistication of a technology that is packaged to represent various systems in the world, as well as the business world which is touched by technological developments and changes the way of doing business from the old model to be more sophisticated and efficient. PT. Multi Prima Mandiri Sukses is a company that sells laserjet toner ink and various laserjet printer rentals for office needs. The problem that occurs is in the sales department that so far sales are still carried out conventionally by ordering by telephone and sales records are still in the form of physical data where sales reach is not wide and sales data are easily lost. To overcome this problem, an online sales platform was built in the form of e-commerce with the UML (Unified Modeling Language) approach and with the design of the UCD (User Centered Design) method, the programming language used was PHP with MySQL database. The results of this research are in the form of an available online sales system which includes purchases and sales reports with a user center as a reference for developing an e-commerce sales system.

scholarly journals Digital Health Coaching Programs Among Older Employees in Transition to Retirement: Systematic Literature Review (Preprint)

2020 ◽  
Author(s):  
Vera Stara ◽  
Sara Santini ◽  
Johannes Kropf ◽  
Barbara D'Amen
Keyword(s):  
Older Adults ◽  
Literature Review ◽  
Older Workers ◽  
Healthy Aging ◽  
Digital Health ◽  
Well Being ◽  
Health Coaching ◽  
User Centered Design ◽  
Older Employees ◽  
User Centered

BACKGROUND The rapid increase of the aging population is pushing many national governments to reshape retirement legislation in order to extend older adults’ working life. Once retired, older adults can be invaluable resources for the community as family carers, as volunteers, or by returning to work. Healthy aging is one of the main conditions for being able to work longer and being active after retirement. The latter, indeed, represents a very sensitive life transition, which can entail psychological and social difficulties. Interventions for promoting older workers’ health and well-being and supporting the transition to retirement are on the top of the policy agenda of most European countries. Recently, computer-based and digital health interventions have been seen as promising means to reach this purpose. OBJECTIVE This systematic literature review aimed to explore studies on digital health coaching programs for older workers that followed a user-centered design approach and evaluated their effectiveness in providing older adults with guidance for adopting a healthy lifestyle and being active in the community. METHODS The search identified 1931 papers, and 2 relevant articles were selected by applying specific eligibility criteria. RESULTS To our knowledge, only few digital health coaching programs have targeted the population of older workers to date; there is an insufficient number of studies on the efficacy of such programs. The results show the difficulties of assessing the efficacy of digital coaching itself and with respect to older employees. The 2 studies suggest that digital health programs for workplaces can improve various aspects of older employees’ well-being; however, they considered health mainly from a physical perspective and neglected contextual, social, psychological, and cultural factors that can influence older workers’ health and general well-being. Future digital health coaching programs should adopt the healthy aging paradigm as a multidimensional lens for interpreting the impact of eHealth technology on aging and retirement. The literature around this issue remains at an embryonic state, and this gap needs to be filled by further investigations that apply a user-centered approach for designing the technology, test innovative research methodologies, and adopt new technical solutions for high-quality interaction design. CONCLUSIONS Further digital health coaching programs aimed at supporting healthy and active living for older workers and retirees are necessary. The user-centered design approach is recommended in order to fully address the users’ health needs and the technological requirements throughout development. Moreover, the healthy aging perspective allows inclusion of physical, social, and psychological factors influencing the transition from work to retirement, as well as the experiences and interactions of individuals with the technology.

scholarly journals Defining Empowerment and Supporting Engagement Using Patient Views From the Citizen Health Information Portal: Qualitative Study (Preprint)

2017 ◽  
Author(s):  
Tracie Risling ◽  
Juan Martinez ◽  
Jeremy Young ◽  
Nancy Thorp-Froslie
Keyword(s):  
Qualitative Methodology ◽  
Digital Health ◽  
Patient Empowerment ◽  
Primary Objective ◽  
Patient Portal ◽  
Interpretive Description ◽  
Patient Portals ◽  
Information Portal ◽  
Use Of Technology ◽  
Self Reported Health Status

BACKGROUND The increasing presence of technology in health care has created new opportunities for patient engagement and with this, an intensified exploration of patient empowerment within the digital health context. While the use of technology, such as patient portals, has been positively received, a clear linkage between digital health solutions, patient empowerment, and health outcomes remains elusive. OBJECTIVE The primary objective of this research was to explore the views of participants enrolled in an electronic health record portal access trial regarding the resultant influence of this technology on their feelings of patient empowerment. METHODS The exploration of patient empowerment within a digital health context was done with participants in a tethered patient portal trial using interpretive description. Interpretive description is a qualitative methodology developed to pragmatically address clinical health questions. Patient demographics, self-reported health status, and self-identified technology adaptation contributed to the assessment of empowerment in this qualitative approach. RESULTS This research produced a view of patient empowerment within the digital health context summarized in two overarching categories: (1) Being Heard and (2) Moving Forward. In each of these, two subcategories further delineate the aspects of empowerment, as viewed by these participants: Knowing More and Seeing What They See under Being Heard, and Owning Future Steps and Promoting Future Care under Moving Forward. This work also highlighted an ongoing interconnectedness between the concepts of patient empowerment, engagement, and activation and the need to further articulate the unique aspects of each of these. CONCLUSIONS The results of this study contribute needed patient voice to the ongoing evolution of the concept of patient empowerment. In order to move toward more concrete and accurate measure of patient empowerment and engagement in digital health, there must be further consideration of what patients themselves identify as essential aspects of these complex concepts. This research has revealed relational and informational elements as two key areas of focus in the ongoing evolution of patient empowerment operationalization and measure.

scholarly journals Integrating user-centered design and behavioral science to design a mobile intervention for obesity and binge eating: A mixed-methods analysis (Preprint)

2020 ◽  
Author(s):  
Andrea K. Graham ◽  
Sean A. Munson ◽  
Madhu Reddy ◽  
Sarah W. Neubert ◽  
Emilie A. Green ◽  
...  
Keyword(s):  
Mixed Methods ◽  
Binge Eating ◽  
Behavioral Science ◽  
Digital Health ◽  
End Users ◽  
Design Activity ◽  
User Centered Design ◽  
Treatment Targets ◽  
Mobile Intervention ◽  
User Centered

BACKGROUND Accounting for how end-users engage with technologies is imperative for designing an efficacious mobile behavioral intervention. OBJECTIVE This mixed-methods analysis examined the translational potential of user-centered design and basic behavioral science to inform the design of a new mobile intervention for obesity and binge eating. METHODS Twenty-two adults (33% non-Hispanic white; 36% male) with self-reported obesity and recurrent binge eating (≥12 episodes in 3 months) who were interested in losing weight and reducing binge eating completed a prototyping design activity over one week. Leveraging evidence from behavioral economics on choice architecture, participants chose treatment strategies from 20 options (aligned with treatment targets that comprise a theoretical model of the relation between binge eating and weight) to learn which strategies and treatment targets are relevant to end-users. Analyses were of the process by which participants selected and implemented strategies and their change in outcomes. RESULTS Though prompted to select one strategy, participants selected between 1-3 strategies, citing perceived achievability, helpfulness, or relevance as selection reasons. Over the week, all practiced a strategy at least once; 82% struggled with implementation and 23% added a new strategy. Several themes emerged on successes and challenges with implementation, which yielded design implications for supporting users in behavior change. In post-experiment reflections, 82% indicated the strategy was helpful and 86% planned to continue use. One-week average within-subject changes in weight (-2.2 +/- -5.0 pounds) and binge eating (-1.6 +/- -1.8 episodes) indicated small clinical improvement. CONCLUSIONS Applying user-centered design and basic behavioral science yielded design insights to incorporate personalization through user choice with guidance, which may enhance engagement with and the potential efficacy of digital health interventions. CLINICALTRIAL

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