Gendering the digital divide: The use of electronic government services and implications for the digital gender gap

2021 ◽  
Vol 26 (2) ◽  
pp. 131-146
Author(s):  
Javiera F.M. Macaya ◽  
Manuella Maia Ribeiro ◽  
Tatiana Jereissati ◽  
Camila dos Reis Lima ◽  
Maria Alexandra Cunha
Keyword(s):  
Digital Divide ◽  
Survey Data ◽  
Gender Gap ◽  
Public Services ◽  
Important Determinant ◽  
Electronic Government ◽  
Service Usage ◽  
Government Services

Electronic government (e-gov), a means of providing online public services, has the potential to greatly benefit all members of society. However, its advantages are often out of the reach of citizens who are digitally excluded. Drawing on socioeconomic and demographic ICT survey data, researchers have explored the digital divide and have concluded that gender is an important determinant of inequality. If we are to provide e-gov services that are more accessible to women and geared towards their needs, we must consider the digital gender gap. This paper explores gendered differences in e-gov service usage in Brazil. Findings on the disproportionate numbers of women and men seeking and using e-gov services, as well as the reasons for not using them, justify the relevance of gendering the e-gov debate.

E-Government Issues in Developing Countries

2012 ◽  
pp. 423-439
Author(s):  
Gohar Feroz Khan ◽  
Junghoon Moon
Keyword(s):  
Developing Countries ◽  
Mobile Phone ◽  
Digital Divide ◽  
Public Services ◽  
Social Economic ◽  
Developed Countries ◽  
Electronic Government ◽  
The Internet ◽  
Government Agencies ◽  
Government Services

Electronic government, or e-Government, is the practice of providing public services to citizens, businesses, and other government agencies where government services can be accessed through the Internet, mobile phone, fax, mail, telephone, and personal visits (MGAHA, 2005). Developing countries, utilizing the late comer advantage, are mimicking trends of paperless governments with the expectations to reap the same benefits enjoyed by developed countries. However, e-Government initiatives have not always been successful in developing countries. According to the study conducted by Heeks (2003), the rate of e-Government success in developing countries was only 15 percent. The authors believe that such failures are mainly due to certain unique social, economic, technological, and environmental challenges faced by e-Government in developing countries. For example, some major issues include digital divide, political instability, and skills-related issues. However, the research dealing with these problems is limited. Therefore, in this chapter, the authors discuss these challenges.

E-Government Issues in Developing Countries

2013 ◽  
pp. 1272-1288
Author(s):  
Gohar Feroz Khan ◽  
Junghoon Moon
Keyword(s):  
Developing Countries ◽  
Mobile Phone ◽  
Digital Divide ◽  
Public Services ◽  
Social Economic ◽  
Developed Countries ◽  
Electronic Government ◽  
The Internet ◽  
Government Agencies ◽  
Government Services

Electronic government, or e-Government, is the practice of providing public services to citizens, businesses, and other government agencies where government services can be accessed through the Internet, mobile phone, fax, mail, telephone, and personal visits (MGAHA, 2005). Developing countries, utilizing the late comer advantage, are mimicking trends of paperless governments with the expectations to reap the same benefits enjoyed by developed countries. However, e-Government initiatives have not always been successful in developing countries. According to the study conducted by Heeks (2003), the rate of e-Government success in developing countries was only 15 percent. The authors believe that such failures are mainly due to certain unique social, economic, technological, and environmental challenges faced by e-Government in developing countries. For example, some major issues include digital divide, political instability, and skills-related issues. However, the research dealing with these problems is limited. Therefore, in this chapter, the authors discuss these challenges.

Building Trust in E-Government Adoption through an Intermediary Channel

2012 ◽  
Vol 8 (2) ◽  
pp. 91-106 ◽  
Author(s):  
Faris Al-Sobhi ◽  
Vishanth Weerakkody ◽  
Ramzi El-Haddadeh
Keyword(s):  
Digital Divide ◽  
Exploratory Study ◽  
Public Services ◽  
Third Party ◽  
Electronic Government ◽  
Building Trust ◽  
Adoption And Diffusion ◽  
And Diffusion ◽  
Intermediary Organisations

E-government has become an essential strategy for many governments in their efforts to increase accessibility and facilitate improved diffusion of public sector services. However, citizens’ adoption of online public services has been obstructed by factors such as, digital divide, accessibility, and trust. This study examines the influencing role that intermediaries can play in helping to facilitate the adoption of electronic government services. A case study is undertaken in Medinah City to explore how third party intermediary organisations can help in building trust, reduce digital divide and improve accessibility of public services to citizens. While the literature highlights extensively the challenges of e-government adoption and diffusion, the results of this exploratory study demonstrate that intermediaries can play a significant role in overcoming these potential challenges.

A System for Governmental Virtual Institutions based on Ontologies and Interaction Protocols

2012 ◽  
Vol 10 (4) ◽  
pp. 82-95
Author(s):  
Cláudia J. Abrão de Araújo ◽  
Flávio S. Corrêa da Silva
Keyword(s):  
Information Flow ◽  
Virtual Worlds ◽  
Virtual World ◽  
Public Services ◽  
Electronic Government ◽  
Citizen Education ◽  
Government Services ◽  
Virtual Institutions ◽  
The Government ◽  
Simulation Systems

The authors believe that the adoption of virtual worlds is suitable for electronic government applications as it can increase the capillarity of public services, facilitate the access to government services and provide citizens with a natural and immersive experience. They present a Government Virtual Institution Model (GVI) for the provision of public services that satisfies relevant issues such as: adaptability to different citizen education level and to heterogeneous government systems; alignment with government services requirements related to security, privacy, reliability and scalability; and government interoperability requirements. The model of the GVI, the government services and the information flow across the GVI are formally described using the JamSession platform (Correa da Silva, 2011). The model of the GVI uses an architecture based on governmental patterns (including ontologies for information representation) to deal with the connections to the governmental systems, and 3D virtual world simulation systems to interact with citizens.

KAJIAN LITERATUR MODEL KONSEPTUAL KEBERHASILAN E-GOVERNMENT

2018 ◽  
Vol 2 (1) ◽  
Author(s):  
Bernadus Gunawan Sudarsono ◽  
Sri Poedji Lestari
Keyword(s):  
Information Technology ◽  
Best Practice ◽  
Public Services ◽  
Developed Countries ◽  
Internet Technology ◽  
Electronic Government ◽  
Digital Government ◽  
Management Ethics ◽  
The Government

The use of internet technology in the government environment is known as electronic government or e-government. In simple terms, e-government or digital government is an activity carried out by the government by using information technology support in providing services to the community. In line with the spirit of bureaucratic reform in Indonesia, e-government has a role in improving the quality of public services and helping the process of delivering information more effectively to the public. Over time, the application of e-Government has turned out to have mixed results. In developed countries, the application of e-Government systems in the scope of government has produced various benefits ranging from the efficiency of administrative processes and various innovations in the field of public services. But on the contrary in the case of developing countries including Indonesia, the results are more alarming where many government institutions face obstacles and even fail to achieve significant improvements in the quality of public services despite having adequate information and communication technology. The paradigm of bureaucrats who wrongly considers that the success of e-Government is mainly determined by technology. Even though there are many factors outside of technology that are more dominant as causes of failure such as organizational management, ethics and work culture. This study aims to develop a model of success in the application of e-Government from several best practice models in the field of information technology that have been widely used so far using literature studies as research methods. The results of the study show that the conceptual model of the success of the implementation of e-Government developed consists of 17 determinants of success..Keywords: Model, Factor, Success, System, e-Government

Gender Gaps in Electoral Turnout: Surveys versus Administrative Censuses

2021 ◽  
pp. 147892992110195
Author(s):  
Paulo Cox ◽  
Mauricio Morales Quiroga
Keyword(s):  
Survey Data ◽  
Gender Gap ◽  
Voter Turnout ◽  
Census Data ◽  
Electoral Participation ◽  
Gender Gaps ◽  
Electoral Turnout ◽  
The Individual ◽  
Official Data ◽  
Rule Out

Gender gaps in voter turnout are usually studied using opinion surveys rather than official census data. This is because administrative censuses usually do not disaggregate turnout according to voters’ sex. Without this official information, much of the research on gender gaps in electoral turnout relies on survey respondents’ self-reported behavior, either before or after an election. The decision to use survey data implies facing several potential drawbacks. Among them are the turnout overstatement bias and the attrition or nonresponse bias, both affecting the estimation of factors explaining turnout and any related statistical analysis. Furthermore, these biases may be correlated with covariates such as gender: men, more than women, may systematically overstate their electoral participation. We analyze turnout gender gaps in Chile, comparing national surveys with official administrative data, which in Chile are publicly available. Crucially, the latter includes the official record of sex, age, and the electoral behavior—whether the individual voted or not—for about 14 million registered individuals. Based on a series of statistical models, we find that analysis based on survey data is likely to rule out gender gaps in electoral participation. Carrying out the same exercises, but with official data, leads to the opposite conclusion, namely, that there is a sizable gender gap favoring women.

scholarly journals Analisis Standar Belanja Kegiatan Penyediaan Alat Tulis Kantor Pada Pemerintah Kota Sungai Penuh

2015 ◽  
Vol 3 (2) ◽  
pp. 62-79
Author(s):  
Rina Widyanti
Keyword(s):  
Public Services ◽  
Secondary Data ◽  
City Government ◽  
Primary Data ◽  
Fiscal Year ◽  
Protective Services ◽  
Government Services ◽  
Performance Budgeting ◽  
The Cost ◽  
Simple Regression

Analysis of Expense Standards (ASB) is a guideline used to analyze the reasonableness of workload or cost of each activity undertaken by the Unit (SKPD) in one fiscal year. The purpose of this research is to develop ASB especially for activity provision of stationery (ATK). The data used in this research is secondary data obtained from the DPA-SKPD Sungai Penuh City government. The primary data of interviews with leaders and some of the staff as well as the relevant officials. Data analysis method used is a simple regression. Simple regression analysis is a method of forecasting which will predict the cost standards for ATK activities. This activity is affected by the triggering factors (cost drivers) is the amount of activity. The results of this study in the form of equations where the standard shopping ASB ATK influenced by the activity of providing fixed expenditure and expenditure variables. Shopping variable for this activity is influenced by the amount of activity. To create a model for the analysis of expenditure standard ATK activity is grouped into nine (9) functions of government services consisting of the economic service./unction, the function of health care, educational services, protective services, public services, tourism services and security, public services and housing facilities, service districts, and village services. Verify the reasonableness of calculations based on the formulation of the model ASB shopping on 9 functions of government services shows that the value of expenditure contained in each DPA SKPD can be approved based on the criteria of fairness shopping. However, there are obstacles in the processing of data in the form of data on some SKPDs DPA form the basis of ASB which included incomplete and the allocation of its budget is too high thus affecting the results of the formulation ASB. It is hoped that this study provides an overview to the team of local government budgets to increase performance budgeting in the future.

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