scholarly journals Transit Capacity and Quality of Service Manual Applied to a Bus Corridor in Dublin, Ireland

2004 ◽  
Vol 1887 (1) ◽  
pp. 195-204 ◽  
Author(s):  
Brian Caulfield ◽  
Margaret O'Mahony
Keyword(s):  
Quality Of Service ◽  
Transit Capacity

Transit Capacity and Quality of Service Manual, Third Edition

2013 ◽  
Author(s):  
◽  
Parsons Brinckerhoff ◽  
◽  
◽  
◽  
...  
Keyword(s):  
Quality Of Service ◽  
Transit Capacity

Florida Metropolitan Planning Organization Reports on Transit Capacity and Quality of Service: First-Year Evaluation

2003 ◽  
Vol 1841 (1) ◽  
pp. 128-134 ◽  
Author(s):  
Victoria A. Perk ◽  
Chandra Foreman
Keyword(s):  
Quality Of Service ◽  
First Year ◽  
Actual Process ◽  
Transit Systems ◽  
Metropolitan Planning Organizations ◽  
Metropolitan Planning ◽  
Florida Department ◽  
Planning Organizations ◽  
Transit Capacity

As an application of the transit quality-of-service framework presented in the first edition of the Transit Capacity and Quality of Service Manual (TCQSM), the Florida Department of Transportation required all metropolitan planning organizations (MPOs) in the state where fixed-route transit service operates to analyze those services on the basis of the six measures identified in the TCQSM: service frequency, hours of service, service coverage, passenger loading, reliability (on-time performance and headway adherence), and transit versus automobile travel time. A first-year evaluation compiles the analyses provided by the participating MPOs and provides an assessment of the aggregate performance of the transit systems. A larger part of the study focused on the examination of the actual process used by the MPOs and transit systems to evaluate their services. Changes recommended to improve and refine the process for future years are presented, based on the first-time experiences of the MPOs. This evaluation serves as a model for other areas in the country interested in applying the customer-oriented assessment of transit based on the TCQSM.

Multimodal Corridor Level-of-Service Analysis

2002 ◽  
Vol 1802 (1) ◽  
pp. 1-6 ◽  
Author(s):  
Richard G. Dowling ◽  
Douglas McLeod ◽  
Martin Guttenplan ◽  
John D. Zegeer
Keyword(s):  
Quality Of Service ◽  
Case Studies ◽  
Significant Advance ◽  
Level Of Service ◽  
Highway Capacity ◽  
Highway Capacity Manual ◽  
Transit Capacity ◽  
Levels Of Service ◽  
First Time

The 2000 release of the Highway Capacity Manual (HCM) provides for the first time a corridor analysis method that guides users in the application of various chapters of the HCM to the analysis of automobiles and transit in a corridor. Together with the recent publication of the Transit Capacity and Quality of Service Manual (TCQSM), the HCM 2000 represents a significant advance in the direction of multimodal level-of-service (LOS) analysis. However, relatively little guidance is given in either the HCM or the TCQSM on the compilation of automobile and transit segment levels of service into a measure of corridor level of service. In addition, bicycles and pedestrians are ignored in the corridor methodology. A methodology was developed and tested in Florida for measuring and reporting the user-perceived quality of service for highway corridors from a multimodal perspective. Automobile and transit LOS analyses are based on the HCM 2000 and TCQSM, respectively. Bicycle and pedestrian levels of service are based on the bicycle and pedestrian LOS models, respectively. Four classes of corridors are recommended, and the methodology was tested on two classes of urban corridors, with and without a freeway. The methodology is applied in three steps: ( a) corridor definition, ( b) computation of modal level of service, and ( c) reporting of results. The methodology was applied to six case studies throughout Florida at generalized and conceptual planning levels. Conclusions about the methodology were drawn from the case studies; the main conclusion is that the methodology provided a reliable overall indicator of corridor level of service by mode.

Analytical Model for Paratransit Capacity and Quality-of-Service Analysis

2003 ◽  
Vol 1841 (1) ◽  
pp. 81-89 ◽  
Author(s):  
Liping Fu
Keyword(s):  
Quality Of Service ◽  
Analytical Model ◽  
Travel Demand ◽  
Explanatory Power ◽  
Operating Conditions ◽  
System Capacity ◽  
Fleet Size ◽  
Wide Range ◽  
Transit Capacity

An analytical model could potentially be used by paratransit service planners to predict fleet requirements, system capacity, and quality-of-service measures for specific operating conditions. The model has a sound theoretical origin and was calibrated using data from a large number of simulated cases representing a wide range of operating conditions and quality of service. This model was shown to have a strong explanatory power, capable of capturing the complex relationship between fleet size, travel demand, quality-of-service measures, and other operating condition variables. With this model, analytical procedures similar to those provided in the Highway Capacity Manual and the Transit Capacity and Quality of Service Manual for other transportation facilities and services could be developed for paratransit systems.

scholarly journals Critical Station Practical Capacity on a Bus Rapid Transit Line with Nonstopping Buses

2021 ◽  
pp. 036119812199939
Author(s):  
Jonathan M. Bunker ◽  
Faheema Hisham
Keyword(s):  
Quality Of Service ◽  
High Capacity ◽  
Operating Conditions ◽  
Bus Rapid Transit ◽  
Rapid Transit ◽  
Operational Conditions ◽  
Capacity Model ◽  
Wide Range ◽  
Transit Capacity

Bus rapid transit (BRT) can offer transit mobility to meet growing travel demands by cost-effectively providing high capacity and quality of service. It is adaptable to a wide range of operating conditions and technological advancements. Stations are elements that typically control BRT line capacity, so it is essential to understand the operation of any potentially critical station to understand and manage the facility. The Transit Capacity and Quality of Service Manual (TCQSM) provides the standard methodology for capacity estimation. However, that model does not account for important operational aspects including the stochastic nature of many parameters beyond dwell time, along with nonstopping buses’ capacity, the degrees of saturation of the stopping and nonstopping bus streams, and the upstream average waiting time and queue length of stopping buses. We adapted the theory developed by Hisham et al. for an onstreet bus stop, to reflect the operational conditions of a BRT station and to account for these aspects. This new reliability-based capacity model tailored to BRT facilities provided superior insight into station bus capacity and quality of service to the TCQSM model.

Estimation of Transit Reliability Level-of-Service Based on Automatic Vehicle Location Data

2005 ◽  
Vol 1927 (1) ◽  
pp. 277-286 ◽  
Author(s):  
Roberto Camus ◽  
Giovanni Longo ◽  
Cristina Macorini
Keyword(s):  
Quality Of Service ◽  
Real Data ◽  
Level Of Service ◽  
Transit Network ◽  
Location Data ◽  
Vehicle Location ◽  
Transit Capacity ◽  
Transit Reliability

This paper concerns transit quality of service and focuses on reliability. Starting from automated vehicle location (AVL) data collected in a case study, the advantages and limitations of the Transit Capacity and Quality of Service Manual (TCQSM) method for level-of-service (LOS) estimation are discussed. In particular, this method is clear, simple, and easy to use, but sometimes it may lead to inconsistent LOS estimations for three reasons. First, it does not consider the amount of delay but considers only the number of trips that are late. Second, it does not adequately address the effect of early departures on users. Finally, it introduces a fixed tolerance (3 min in advance and 5 min late) around the schedule to consider the trip on time. A new service measure called weighted delay index is proposed; it allows these limitations to be overcome. In this paper, a methodology for its estimation is presented, and new LOS ranges and thresholds for reliability are proposed. Both the TCQSM method and the proposed one have been applied to four routes of the Trieste transit network in Italy. The basic data have been collected through the AVL system during the peak hours of a month. The results have been compared with reference to real data, and it appears that the proposed approach could lead to more graduated LOS estimation because of the higher number of parameters introduced in the new transit service measure.

Analisis Kualitas Pelayanan Dalam Pelaksanaan Tera Dan Tera Ulang Alat Ukur, Timbang, Takar Dan Perlengkapannya (UTTP) Pada Bidang Perdagangan Dinas Koperasi, Perindustrian Dan Perdagangan Kabupaten Pacitan

2016 ◽  
Vol 3 (2) ◽  
pp. 159-173
Author(s):  
Susi Minarsih ◽  
Ary Sutrischastini
Keyword(s):  
Quality Of Service ◽  
Service Quality ◽  
Level Of Service ◽  
Research Use ◽  
Validity And Reliability ◽  
Analysis Instrument ◽  
Service Execution ◽  
Traditional Market ◽  
Convenience Sampling

The aims of this study are to measure the level of service quality and how to improve the quality of service execution in re-measurement tera and tera of UTTP in Commerce On duty Co-Operation, Industrial and Commerce Of Sub-Province of Pacitan. This research’s object is traditional market of Minulyo Pacitan as mains market in Sub-Province of Pacitan with 100 perpetrator people of sample as user/owner of UTTP (ukur,timbang, takar, dan perlengkapannya) with method intake of sampel by Convenience Sampling. The technique of collecting data uses questionnaires and direct interview. This research use qualitative analysis instrument test of validity and reliability to know valid or not and reliabel or not about the questions of questionnaire. Then, this research was done with Servqual method as instrument to do measurement of service quality. The measurement of service quality in Servqual method pursuant to five service dimension that is tangibles, responsiveness, realibility, assurance, and empathy. This research will be measured of gap 5 that is difference among performance and its expectation. Ad for yielded gap from a enumeration of Servqual 5 gap, -146 progressively lower him mount the quality of given service activities. Therefore, its needs the existence of priority repair of service quality, in this case is service of remeasurement tera and tera of UTTP at biggest difference or gap that is at variable of Responsiveness ( Energy Listen carefully) and attribute that has smallest difference that is – 0.44 at dimension question of variable of Tangibles ( Evidence Physical). Keyword: Quality Of Service, Method of Service Quality.

PENGARUH KUALITAS PELAYANAN DAN PROMOSI TERHADAP PERLUASAN PANGSA PASAR PRODUK DANA TALANGAN HAJI DI BANK SYARIAH MANDIRI KCP UJUNGBERUNG DAN KCP RANCAEKEK BANDUNG

2018 ◽  
Vol 2 (1) ◽  
pp. 1-15
Author(s):  
Intan Nurrachmi
Keyword(s):  
Quality Of Service ◽  
Service Quality ◽  
Market Share ◽  
Significant Influence ◽  
Strong Correlation ◽  
T Test ◽  
Market Expansion ◽  
Difference Constraints ◽  
Branch Office

This study departs from the hajj bailout financing facility which is a booming product because of the customer's interest, but in this case there is a difference in the target achievement between Bank Syariah Mandiri (BSM) Ujungberung KCP which is less successful in improving the hajj bailout products while the Rancaekek KCP is very superior in one consolidation Ahmad Yani Branch Office Bandung. This is what is interesting for researchers to carry out this research, the difference constraints include service quality and promotion factors. This phenomenon raises problems that must be examined, namely how the influence of service quality and promotion of market share expansion products hajj bailouts at Bank Syariah Mandiri KCP Ujungberung and KCP Rancaekek Bandung. This study aims academically to contribute in the study of Islamic economics in worksheets, especially the quality of service and promotion of market share expansion and practically expected to be able to provide input to all employees of BSM KCP Ujungberung regarding the quality of service and promotion of market expansion of bailout products. Hajj that has been successfully carried out by BSM KCP Rancaekek.The conclusion of this study is that there is a significant influence of service quality on the expansion of market share by 53.3% with a strong correlation of 0.730 and through t test, where t counts at 8.245 (> t table), then H_0 is rejected and H_i is accepted. Furthermore, there is a significant influence of promotion on the expansion of market share by 30.3% with a moderate / sufficient correlation of 0.550 through t test, where t counts is 4.219 (> t table), then H_ (0) is rejected and H_i is accepted. Then there is a significant influence of service quality and promotion simultaneously to the expansion of market share by 60.6% and a strong correlation of 0.784 and through Test F, where F count is 67.023 (> F table), then 〖H〗 _ ( 0) rejected and H_i accepted.

PENGARUH KUALITAS INFORMASI DAN KUALITAS LAYANAN TERHADAP SIKAP DALAM PENGGUNAAN SISTEM APLIKASI DENGAN KEMUDAHAN PENGGUNAAN SEBAGAI VARIABEL INTERVENING PADA JASA TRANSPORTASI ONLINE (GOJEK) DI YOGYAKARTA

2019 ◽  
Vol 27 (2) ◽  
pp. 119-133
Author(s):  
Putri Aprilia Isnaini ◽  
Ida Bagus Nyoman Udayana
Keyword(s):  
Social Media ◽  
Quality Of Service ◽  
Information Quality ◽  
Sampling Technique ◽  
Ease Of Use ◽  
Quality Of Services ◽  
Quality Of Information ◽  
Transportation Services ◽  
Application Systems

This writing is done to determine the effect of information quality and service quality on attitudes in the use of application systems with the ease of use of the system as an intervining variable in online transportation services (gojek) in Yogyakarta. The sample in this study is customers who use online motorcycle transportation services in Yogyakarta. The sampling technique uses accidental sampling technique. Data collection is done by distributing online questionnaires through the Goegle form and distributed with social media such as WhatsApp and Instagram on a 1-4 scale to measure 4 indicators. The results of this study show 1) the quality of information affects the ease of use, 2) the quality of service affects the ease of use, 3) the quality of information influences attitudes in use, 4) the quality of services does not affect attitudes in use, and 5) ease of use attitude in use.

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