Real-Time Human Perceptions: Toward a Bicycle Level of Service

1997 ◽  
Vol 1578 (1) ◽  
pp. 119-126 ◽  
Author(s):  
Bruce W. Landis ◽  
Venkat R. Vattikuti ◽  
Michael T. Brannick
Keyword(s):  
United States ◽  
Quality Of Service ◽  
Real Time ◽  
Metropolitan Areas ◽  
The United States ◽  
Urban Traffic ◽  
Level Of Service ◽  
Service Model ◽  
Bicycle Level Of Service

The primary focus of this study by Sprinkle Consulting Engineers, Inc. is to develop a bicycle-quality, or level-of-service, model for applications in U.S. metropolitan areas. Although there are several model forms being used throughout the United States that attempt to quantify road suitability or the quality of service afforded bicyclists traveling the street and roadway networks of urbanized areas, to date there have been no statistically calibrated models published. The statistically calibrated level-of-service model described here is based on real-time perceptions from bicyclists traveling in actual urban traffic and roadway conditions. The study’s participants represented a cross section of age, gender, experience level, and geographic origin of the population of cyclists that use the metropolitan road networks in the United States. The test course is representative of the collector and arterial street systems of North American urban areas. Although further hypothesis testing is being conducted and additional studies are planned to test the need for disaggregate models for central business district streets with high turnover parking, truck routes, and two-lane high-speed rural highways, the general bicycle level-of-service model reported here is highly reliable, has a high correlation coefficient ( R2 = 0.73), and is transferable to the vast majority of United States metropolitan areas. The study reveals that pavement-surface conditions and striping of bicycle lanes are important factors in the quality of service.

Graphical Analysis of Trans-Canada Airlines' Progress on the North American Routes 1946–1950

1952 ◽  
Vol 56 (497) ◽  
pp. 382-391
Author(s):  
Adam Jaworski
Keyword(s):  
United States ◽  
Quality Of Service ◽  
North American ◽  
The United States ◽  
Graphical Analysis ◽  
Total Revenue ◽  
Price Changes ◽  
The North ◽  
The U.S

Progress of any organisation may be related either to an assumed basis within the organisation itself, or to some other organisations, preferably competitors in the same business. The second method is more realistic and by relating the corresponding data in ratios, it helps to eliminate to a great extent the influence of price changes, which distort yearly comparisons of revenues and expenses.In the United States the trunk lines represent over 95 per cent. of the total revenue ton-miles flown on the domestic routes and in international aviation, the largest system with the highest quality of service. Therefore, by comparing in Part I the domestic services of Trans-Canada Air Lines (T.C.A.) to corresponding services of the U.S. trunk lines, the most severe criterion was chosen.Part II contains an investigation of trends of particular expenses in relation to the total expenses for T.C.A's North American Services.

Analisis Kualitas Pelayanan Dalam Pelaksanaan Tera Dan Tera Ulang Alat Ukur, Timbang, Takar Dan Perlengkapannya (UTTP) Pada Bidang Perdagangan Dinas Koperasi, Perindustrian Dan Perdagangan Kabupaten Pacitan

2016 ◽  
Vol 3 (2) ◽  
pp. 159-173
Author(s):  
Susi Minarsih ◽  
Ary Sutrischastini
Keyword(s):  
Quality Of Service ◽  
Service Quality ◽  
Level Of Service ◽  
Research Use ◽  
Validity And Reliability ◽  
Analysis Instrument ◽  
Service Execution ◽  
Traditional Market ◽  
Convenience Sampling

The aims of this study are to measure the level of service quality and how to improve the quality of service execution in re-measurement tera and tera of UTTP in Commerce On duty Co-Operation, Industrial and Commerce Of Sub-Province of Pacitan. This research’s object is traditional market of Minulyo Pacitan as mains market in Sub-Province of Pacitan with 100 perpetrator people of sample as user/owner of UTTP (ukur,timbang, takar, dan perlengkapannya) with method intake of sampel by Convenience Sampling. The technique of collecting data uses questionnaires and direct interview. This research use qualitative analysis instrument test of validity and reliability to know valid or not and reliabel or not about the questions of questionnaire. Then, this research was done with Servqual method as instrument to do measurement of service quality. The measurement of service quality in Servqual method pursuant to five service dimension that is tangibles, responsiveness, realibility, assurance, and empathy. This research will be measured of gap 5 that is difference among performance and its expectation. Ad for yielded gap from a enumeration of Servqual 5 gap, -146 progressively lower him mount the quality of given service activities. Therefore, its needs the existence of priority repair of service quality, in this case is service of remeasurement tera and tera of UTTP at biggest difference or gap that is at variable of Responsiveness ( Energy Listen carefully) and attribute that has smallest difference that is – 0.44 at dimension question of variable of Tangibles ( Evidence Physical). Keyword: Quality Of Service, Method of Service Quality.

Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah Tabungan Britama Pada Bank BRI Cabang Fatmawati

Liquidity ◽  
2018 ◽  
Vol 1 (1) ◽  
pp. 72-80
Author(s):  
Viva Faronika ◽  
Asriyal Asriyal
Keyword(s):  
Quality Of Service ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Acceptable Level ◽  
Level Of Service ◽  
Level Of Satisfaction ◽  
Service Policies ◽  
Improve Service Quality ◽  
Relationship Of

If the customer is greater than acceptable level of service, the cutomer is not satisfied. Conversely, if an acceptable level of service greater than the expectations of customers, the customer will be satisfied. This means that if Bank BRI branch Fatmawati can improve service quality to its customer it will affect the level of satisfaction. In this research found evidence that, in terms of the creation of quality services, Bank BRI branch Fatmawati is one of the branches that participate to implement the established policies and service in accordance with the exiting service standard in the banking world. Amount of influence the determination of quality of service policies applied by the Bank BRI branch Fatmawati indicated by r2. r2 value only 45 % and the rest 55 % influenced by other variables not studied. Meanwhile, the variable relationship of service quality to customer satisfaction can be seen from the values r = 0,67. This shows the value of the correlation coefficient between the variables of service quality to customer satisfaction. This means there are strong relationships between the independent variable X (quality of service) to the dependent variable Y (customer satisfaction). Since r = 0,67 (67 %) greater then 50 %.

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