scholarly journals Development of Key Performance Indicators for the Improvement of University Facility Management Services in Korea

2018 ◽  
Vol 17 (2) ◽  
pp. 313-320 ◽  
Author(s):  
Yujin Kim ◽  
Min Soo Kim ◽  
Jun Ha Kim
Keyword(s):  
Performance Indicators ◽  
Key Performance Indicators ◽  
Facility Management ◽  
Management Services

Development of the Key Performance Indicators for the Assessment of Personnel Management Service Specialists

2019 ◽  
Vol 8 (5) ◽  
pp. 29-33
Author(s):  
Nadezhda Shklyaeva
Keyword(s):  
Personnel Management ◽  
Performance Indicators ◽  
Oil And Gas ◽  
Key Performance Indicators ◽  
Management Service ◽  
Similar Work ◽  
Oil And Gas Companies ◽  
Management Services

Personnel management services at enterprises are usually attributed to cost centers; specialists are assessed not by the results of the unit, but by the total results of the organization. Therefore, practitioners consider it inappropriate to develop KPI for HR services. The author is sure that diff erentiation of the results of the activities of all specialists is necessary. This article describes the practical results of the development of KPI for professionals working in HR services. The mechanism of differentiation of indicators by posts is presented. The system was developed and tested in one of Surgut’s oil and gas companies. The algorithm presented in the article will help those interested in carrying out similar work in the process of developing their own version of KPI.

scholarly journals Search for Facility Management’s KPIs to manage the hospitals infrastructure in Colombia

2017 ◽  
Vol 10 (20) ◽  
Author(s):  
M. Madroñal ◽  
B.J. Galeano ◽  
N.J. Escobar
Keyword(s):  
Asset Management ◽  
Performance Indicators ◽  
Key Performance Indicators ◽  
Facility Management ◽  
Healthcare Sector ◽  
Infrastructure Management ◽  
Social Relevance ◽  
Bibliographic Search ◽  
Infrastructure Performance ◽  
Physical Asset

Nowadays, hospital physical asset management is gaining importance due to the size of its buildings, social relevance, operational and maintenance costs. The purpose of this document is to identify the Key Performance Indicators (KPIs) and categorize them into specific aspects of measurement of infrastructure performance. The lack of an adequate classification of performance indicators prevents the widespread use of performance measures for Facility Management (FM) in the health sector.This article shows a brief review of the state of art of FM KPIs based on a bibliographic search, taking into account international authors and reviewing their approaches and categorizations. The authors of this paper present a summary of the categorization and approach of hospital infrastructure management based on the documents examined, which may offer a more practical use for FM professionals in the healthcare sector. Facility Managers have to tackle too much data, which hinders to carry out a deeper analysis of the key performance indicators in future researches, attempting to generate indicators that match with the organization objectives and that lead to a more intelligent and efficient health infrastructure management.

Valuation of Personnel Management Services (Lecture 9).

2015 ◽  
Vol 4 (5) ◽  
pp. 55-59 ◽  
Author(s):  
Митрофанова ◽  
Elena Mitrofanova
Keyword(s):  
Human Resources ◽  
Personnel Management ◽  
Performance Indicators ◽  
Key Performance Indicators ◽  
Management Program ◽  
Expert Assessment ◽  
Management By Objectives ◽  
The Subject ◽  
Management Services

This article continues the abstract of lectures on the subject «Economics Personnel Management» program bachelor. The article reveals the essence and purpose of the evaluation of the Human Resources Department. The main indicators to assess the effectiveness of personnel management are presented. The article describes the methods to assess the effectiveness of personnel management, including expert assessment, HRbenchmarking, analysis of human resources, personnel audit, key performance indicators, management by objectives, methodology ROI.

scholarly journals The Proposal of Key Performance Indicators in Facility Management and Determination the Weights of Significance

2013 ◽  
Vol 8 (2) ◽  
pp. 73-84 ◽  
Author(s):  
Jarmila Rimbalová ◽  
Silvia Vilčeková
Keyword(s):  
Sustainable Development ◽  
Built Environment ◽  
Performance Indicators ◽  
Key Performance Indicators ◽  
Facility Management ◽  
Facilities Management ◽  
Sustainable Buildings ◽  
Essential Information ◽  
Services Delivery

Abstract The practice of facilities management is rapidly evolving with the increasing interest in the discourse of sustainable development. The industry and its market are forecasted to develop to include non-core functions, activities traditionally not associated with this profession, but which are increasingly being addressed by facilities managers. The scale of growth in the built environment and the consequential growth of the facility management sector is anticipated to be enormous. Key Performance Indicators (KPI) are measure that provides essential information about performance of facility services delivery. In selecting KPI, it is critical to limit them to those factors that are essential to the organization reaching its goals. It is also important to keep the number of KPI small just to keep everyone's attention focused on achieving the same KPIs. This paper deals with the determination of weights of KPI of FM in terms of the design and use of sustainable buildings.

scholarly journals Determination of Business Intelligence and Analytics-Based Healthcare Facility Management Key Performance Indicators

2022 ◽  
Vol 12 (2) ◽  
pp. 651
Author(s):  
Gökhan Demirdöğen ◽  
Zeynep Işık ◽  
Yusuf Arayici
Keyword(s):  
Business Intelligence ◽  
Performance Indicators ◽  
Healthcare Facility ◽  
Key Performance Indicators ◽  
Facility Management ◽  
Smart Meters ◽  
Actual Performance ◽  
Healthcare Facilities ◽  
Huge Data ◽  
Promethee Method

The use of digital technologies such as Internet of Things (IoT) and smart meters induces a huge data stack in facility management (FM). However, the use of data analysis techniques has remained limited to converting available data into information within activities performed in FM. In this context, business intelligence and analytics (BI&A) techniques can provide a promising opportunity to elaborate facility performance and discover measurable new FM key performance indicators (KPIs) since existing KPIs are too crude to discover actual performance of facilities. Beside this, there is no comprehensive study that covers BI&A activities and their importance level for healthcare FM. Therefore, this study aims to identify healthcare FM KPIs and their importance levels for the Turkish healthcare FM industry with the use of the AHP integrated PROMETHEE method. As a result of the study, ninety-eight healthcare FM KPIs, which are categorized under six categories, were found. The comparison of the findings with the literature review showed that there are some similarities and differences between countries’ FM healthcare ranks. Within this context, differences between countries can be related to the consideration of limited FM KPIs in the existing studies. Therefore, the proposed FM KPIs under this study are very comprehensive and detailed to measure and discover healthcare FM performance. This study can help professionals perform more detailed building performance analyses in FM. Additionally, findings from this study will pave the way for new developments in FM software and effective use of available data to enable lean FM processes in healthcare facilities.

Optimalisasi Key Performance Indicators (KPI) Melalui Pendekatan Balance Scorecard Upaya Mengimplementasikan Performance Management System (PMS) Pada Perguruan Tinggi

CCIT Journal ◽  
2012 ◽  
Vol 6 (1) ◽  
pp. 17-34
Author(s):  
Untung Rahardja ◽  
Muhamad Yusup Eva ◽  
Rosyifa Rosyifa
Keyword(s):  
Performance Indicators ◽  
Management System ◽  
Educational Institution ◽  
Key Performance Indicators ◽  
Individual Performance ◽  
The State ◽  
Public Institution ◽  
Performance Measurement System ◽  
Educational Institutions ◽  
Successful Implementation

SQL Server Reporting Services is a way to analyze data, create reports using the indicators and gauges. Indicators are minimal gauges that convey the state of a single data value at a glance, and most are used to represent the state of Key Performance Indicators. Manage and harmonize the performance of an institution's educational institutions, especially universities with the performance of individuals or resources, no doubt is one of the essential elements for the success of an entity of the institution. Integrate the performance of an educational institution with individual performance is not an easy process, and therefore required a systematic approach to manage it. Implementation of a strategic management system based Balanced Scorecard can be used as a performance measurement system that will continuously monitor the successful implementation of the strategy of any public educational institution and measure the performance of its resources in a comprehensive and balanced, not the quantity but the emphasis is more concerned with the quality, so the performance of educational institutions at any time can be known clearly. Contribution of Key Performance Indicators to manage and harmonize the performance of any public institution is a solution in providing information to realize the extent of work that has set targets, identify and monitor measures of success, of course, with performance indicators show a clear, specific and measurable.

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