scholarly journals The Maturity Level of IT Governance Based On Cobit Framework 4.0 on DS and ME Domains at PT. Milano Mitra Abadi

Tech-E ◽  
2018 ◽  
Vol 2 (1) ◽  
pp. 27
Author(s):  
Teofilus Sunarsa
Keyword(s):  
Management Practices ◽  
It Governance ◽  
Maturity Level ◽  
Technical Problems ◽  
Technology Governance ◽  
Time Period ◽  
Efficiency And Effectiveness ◽  
Level 3 ◽  
The Moment ◽  
Retail Company

Milano Mitra Abadi is a retail company engaged in the fashion and shoes in the business process is not separated from the use of IT. IT is an effective step taken by the company to develop its business in order to provide a level of efficiency and effectiveness in the management of sales data or inventory data with good and orderly. One of the tools used for IT Governance is COBIT (Control Objectives for Information and Related Technology) is a standard model that provides documentation of best IT management practices that can help management and user To bridge the gap between business risks, control needs, and technical problems. The analysis for the maturity level is done by comparing the level of maturity that exists at the moment with the level of maturity. The level of maturity that is intended on the basis represents the level of maturity of the industry average at level 3. Current level of maturity (current maturity level) for each process that is in the domain of Deliver and Support and Monitor and Evaluate is almost entirely at level 2. This can be said that the process of IT governance in PT. Milano Mitra Abadi has been done but has not been running optimally, has a pattern that is repeatedly done in conducting activities management related to technology governance Information, but its existence has not been well-defined and formal so that there is still an inconsistency. It is recommended that the evaluation of IT can be done routinely every specific time period (periodically) so that the desired level of maturity can be achieved and performed by a specific unit.

IT GOVERNANCE AUDIT AT PT PERUSAHAAN GAS NEGARA USING COBIT FRAMEWORK

2018 ◽  
Vol 23 (2) ◽  
pp. 95-106
Author(s):  
Mahendra Sunt Servanda ◽  
Achmad Benny Mutiara
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
It Governance ◽  
Maturity Model ◽  
Maturity Level ◽  
Efficiency And Effectiveness ◽  
Information And Communication ◽  
Level 3 ◽  
It Usage ◽  
A Company

The use of information and communication technology in a company gives an important contribution for the achievement of business objectives. PT Perusahaan Gas Negara, especially in the Business Solutions and Services Operations (BSSO), plays a significant role in the utilization of information and communication technology assets to PT Perusahaan Gas Negara. It takes a good IT governance for BSSO to improve the efficiency and effectiveness of IT usage. Audit of IT governance maturity using COBIT 4.1. Maturity model level used to determine the maturity level of IT usage in the enterprise with a scale of 0 (non-existent) to 5 (optimized). This study focused on two domains namely Plan and Organise (PO) and Monitor and Evaluate (ME) model to measure the maturity level of IT maturity levels in PT Perusahaan Gas Negara. From this study, the results of the maturity level domain PO is 3.13 and ME is 2.98, it can be given the conclusion that the maturity level of IT governance at PT PGN is in level 3 (defined). At this level means that all the procedures in the company are standardized and documented, but the company is still not able to detect the deviations that have occurred.

scholarly journals AUDIT SISTEM INFORMASI PADA CALL CENTER PADA PT ARGA BANGUN BANGSA (ESQ LEAERSHIP CENTER) DENGAN MENGGUNAKAN FRAMEWORK COBIT

2018 ◽  
Author(s):  
khoiriazulhijah
Keyword(s):  
Information Technology ◽  
Call Center ◽  
Performance Indicator ◽  
Control Process ◽  
It Governance ◽  
Maturity Level ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Control Objective ◽  
Level 3

Call center ESQ merupakan aplikasi berbasis web yang digunakan oleh tim telemarketing, timtelecorporate, finance, dan BM (Branch Manager) untuk menjalankan fungsi bisnis ESQ LC. Data sudah menjadiaset penting dalam perusahaan untuk mengantisipasi hal-hal yang tidak diinginkan berkaitan denganpenyalahgunaan data maka harus dilakukan audit. Pentingnya informasi, maka kebijakan tentang keamanan sistemmerupakan salah satu aspek yang sangat penting dalam sebuah sistem informasi. Audit Sistem Informasi menjadisebuah solusi untuk mengukur sejauh mana selama ini sistem call center melakukan proses DS5 dan DS11 agarESQ LC dapat melakukan perbaikan-perbaikan. IT (Information Technology) Governance merupakan strukturhubungan dan proses untuk mengarahkan dan mengendalikan organisasi untuk mencapai tujuannya denganmenambahkan nilai ketika menyeimbangkan risiko dibandingkan dengan TI dan prosesnya. Kerangka kerja COBIT(Control Objective For Information and Related Technology) versi 4.1, dimana COBIT mempunyai tujuan untukmengendalikan TI terkait dan merupakan suatu standar yang telah diakui cukup baik pada tingkat internasional.Dalam penelitian ini membahas 1 domain yaitu Deliver and Support dari 4 domain yang ada di COBIT denganpembahasan dibatasi pada tingkat control process pengelolaan data (DS11) dan memastikan keamanan sistem(DS5) untuk management awareness dan maturity level. Hasil dari audit sistem informasi adalah tingkat kinerjaproses DS5 (memastikan keamananan sistem) dan DS11 (pengelolaan data) adalah sedang. Maturiy Level DS5 danDS11 saat ini (as is) ada pada level 3 kondisi di mana perusahaan telah memiliki prosedur standar formal dantertulis yang telah disosialisasikan ke segenap jajaran manajemen dan karyawan untuk dipatuhi dan dikerjakandalam aktivitas sehari-hari tapi kurang ada pengawasan untuk menjalankan itu semua. Dan (to be) yangdiharapkan menunjukkan level 4 perusahaan memiliki indikator sebagai sasaran terhadap kinerja proses TI sertaterdapat fasilitas untuk memonitor dan mengukur prosedur yang sudah berjalan. Rekomendasi ke level 4 ITGovernance ini dibuat guna meningkatkan kinerja call center di ESQ LC. Usulan Performance Indicator danOutcome Measure diharapkan dapat diterapkan agar proses TI tercapai sesuai dengan tujuan yang diharapkandalam DS5 dan DS11.Kata Kunci: Audit, call center, IT Governance, Activities dan IT Goals, COBIT.

scholarly journals Pedoman Tata Kelola Teknologi Informasi Menggunakan It Governance Design Frame Work (Cobit) Pada PT. X

2015 ◽  
pp. 200
Author(s):  
I Ketut Adi Purnawan
Keyword(s):  
Information Technology ◽  
High Risk ◽  
Maturity Level ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Study Results ◽  
Level 3 ◽  
Frame Work ◽  
Level Of Concern ◽  
Monitoring And Measurement

 Implementation of  Information Technology (IT) in an organization require significant costs with high risk  of  failure [3]. Managing data is  a matter that must be done continuously by the organization and accompanied by monitoring and measurement of achievement that has been done as to meet the aspect of integrity, availablility. In this study using COBIT as a frame work in preparing the guidelines for information technology governance at PT.  X  on  DS11,  which  focuses  on  management of  data  about  the  level  of  concern  for management (management awareness) and  maturity level (maturity level).  The study and analysis indicates that the level of concern for management (management awareness) PT. X already on a fairly level and maturity level for the current maturity level (as is) at level 3 (defined process) and to the expected level of maturity located at level 5 (optimized). From the overall study results showed that PT. X has recognized that the data is an important organizational asset.

scholarly journals IMPLEMENTASI KAJIAN KELAYAKAN FINANSIAL UNTUK MENINGKATKAN TINGKAT KEMATANGAN MANAJEMEN INVESTASI TEKNOLOGI INFORMASI

2012 ◽  
Vol 6 (2) ◽  
pp. 126
Author(s):  
Benny Ranti ◽  
Johan Tambotoh
Keyword(s):  
It Governance ◽  
Steering Committee ◽  
Successful Implementation ◽  
Investment Management ◽  
Maturity Level ◽  
It Investment ◽  
Business Values ◽  
Level 3 ◽  
Level 1 ◽  
Owned Company

Salah satu pilar utama atau domain dari pengelolaan teknologi informasi (TI) adalah investasi TI. Oleh karena itu, strategi untuk mengelola investasi TI sangat penting untuk mendukung keberhasilan pelaksanaan pengelolaan TI (IT Governance). Perusahaan perlu mengetahui tingkat kematangan dari manajemen investasi TI yang dapat membantu mengelola investasi TI dengan benar. Penelitian ini melakukan pengukuran terhadap peningkatan level kematangan manajemen investasi TI pada perusahaan BUMN setelah mengaplikasikan studi kelayakan finansial berdasarkan Generic IS/IT Business Values oleh Ranti, pada setiap tahap investasi TI serta meningkatkan struktur organisasi TI dengan membentuk IT steering committee. Hasil dari penelitian ini menunjukkan bahwa level kematangan manajemen investasi TI meningkat dari level 1 menjadi level 3. One of the key pillars or domains of Information Technology (IT) Governance is IT investment. Therefore, the strategy to manage IT investment is essential to support the successful implementation of IT Governance. Companies need to know the maturity level of IT investment management that can help them managing the IT investment properly. This research measures the increase of IT investment management maturity level of a state-owned company in Indonesia (BUMN) after applying the Financial Feasibility Study based on Ranti's Generic IS/IT Business Values in each IT investment stage as well as improving IT organization structure by forming IT Steering Committee. The result of this study indicates that the level of IT investment management maturity has increased from level 1 to level 3.

scholarly journals Analisis Tata Kelola Dan Perencanaan Investasi Teknologi Informasi Dengan Metode Cobit Dan Val It

2019 ◽  
Vol 5 (1) ◽  
pp. 105-112
Author(s):  
Yayan Hendrian
Keyword(s):  
Information Technology ◽  
Portfolio Management ◽  
Business Strategy ◽  
Technology Development ◽  
It Governance ◽  
Development Project ◽  
Investment Planning ◽  
Maturity Level ◽  
It Investment ◽  
Technology Governance

Abstract  - IT Governance and the development of appropriate information technology, aligned with business strategy and in accordance with the target is a priority, but often development projects are not expected to match the even, there are many information technology development project  failure or canceled  in the middle of the road. That's because information technology governance and IT investment planning are not good. It is necessary to analysis  IT  governenace and  planning of  IT investment. The selected sample is PT. Candi Malindo Bangkit with five (5) respondents involved. Tools in this study using the COBIT  framework  for data  and  opinions about IT governance and Val IT  for  IT  investment  planning. The  selected  domain from the COBIT  framework are  DS4 (continuous service),  DS5 (information system security) and  DS11 (data management), and  the domain of Val IT are Value Governance (VG), Portfolio Management (PM) and Investment Management (IM) . Then based  on  the analysis can be known maturity level of IT governance and IT investment  planning. The analysis shows  that  the current  PT. Candi Malindo Bangkit still at maturity level 1 (one) or at the level of the initial/Adhoc which means IT governance and IT investment planning has been no standardization  process, yet organized  and  implemented  based  on  the  needs  of  a  sudden.Keywords: Audit, IT  Governance,  COBIT,  Val IT

scholarly journals Evaluasi Tata Kelola Guna Meningkatkan Kinerja Manajemen Teknologi Informasi Menggunakan Framework COBIT 5

2021 ◽  
Vol 7 (1) ◽  
Author(s):  
Fitria Febriani ◽  
Augie David Manuputty
Keyword(s):  
Information Technology ◽  
Boundary Value ◽  
It Governance ◽  
Class I ◽  
District Court ◽  
Value Analysis ◽  
Technology Governance ◽  
A Value ◽  
Information Technology Governance ◽  
Level 3

The Salatiga Class I District Court is a government agency that has implemented Information Technology (IT) governance which has problems in IT management, so the purpose of this study is to evaluate information technology governance using the COBIT 5 framework by determining the level of capability and gaps. The results of the recapitulation of the questionnaire with the Likert scale model obtained the average value of the selected domain getting a value of 3.28, which means that the current level of capability (as is) is at level 3 (established process), while the numbers from the range of 0 to 5 levels are expected or target (to be) namely 5 (optimization process). So that a gap or gap is obtained, namely the value of 1.27 which results in a reduction between to be and as is. The selected process domain is in the highest position, namely DSS01 with a value of 3.80 or level 4 (predictable process) while the lowest position is APO12 with a value of 2.82 or level 3 (established process). To achieve the expected conditions, the IT subdivision can improve in dealing with IT risks and IT problems that occur in the Salatiga District Court Class I B. In addition to evaluating IT governance, testing system functionality is also carried out by using the Blackbox Testing method with the Boundary Value Analysis technique. The object is used for testing the system, namely­ e-Court tested on the registration page and login page. From the results of system testing­ e-Court On the registration page, there is a discrepancy in the expected name field and on the login page that the test results ­field - field as expected.  Keywords — Information Technology Governance; COBIT 5; e – Court; Blackbox Testing; Boundary Value Analysis.

scholarly journals Cici Cahyanti 165100109,Audit

2020 ◽  
Author(s):  
cici cahyanti
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Business Processes ◽  
It Governance ◽  
System Implementation ◽  
Maturity Level ◽  
Technology Governance ◽  
Information Technology Governance ◽  
National Bank ◽  
Effectiveness And Efficiency

AbstractBCA is a national bank established in 1957 and has continued to grow. Nowadays the bank has supported business processes in various companies, such as the use of attendance information systems. During this system implementation, it has been running to support the procedures of attendance activities. The purpose of this research is to get an overview of the performance of information technology governance in order to determine the extent of maturity level which is currently running, with a few aspects to consider such as effectiveness and, efficiency. The conclusion that can be drawn from the research that has been done is IT governance at the BCA has been done, although still run optimally within each IT process contained in the sub domain Monitor Evaluate Assess (MEA) on average was at 3.0 (defined process) for sub domain DS1, DS5, DS10 and ME2.Keywords— Audit SI, Absensi, BCA, COBIT 4

scholarly journals Audit Tata Kelola Teknologi Informasi pada Dinas Komunikasi dan Informatika (DISKOMINFO) Kota Bandar Lampung Menggunakan Kerangka Kerja COBIT 4.1 Domain Plan and Organise dan Acquire and Implement

2019 ◽  
Author(s):  
Saproni Majid
Keyword(s):  
Information Technology ◽  
Human Resources ◽  
It Governance ◽  
Master Plan ◽  
Maturity Level ◽  
Technology Governance ◽  
Business Goals ◽  
Information Technology Governance

AbstrakDinas Komunikasi dan Informatika (DISKOMINFO) Kota Bandar lampung adalah sebuah instansi yang bertanggung jawab pada bidang komunikasi, informatika, statistik serta persandian dalam lingkungan pemerintahan. Dengan adanya tata kelola TI dapat memberikan jaminan bahwa pemanfaatan teknologi informasi sejalan dengan tujuan bisnis organisasi. Berdasarkan hasil wawancara ditemukan beberapa permasalahan dalam pengelolaan tata kelola TI seperti belum adanya SOP, kurangnya pemahaman sumber daya manusia terkait dengan tugasnya masing-masing, dan pemasangan infrastruktur yang tidak sesuai dengan Master Plan yang sudah direncanakan sehingga diperlukan adanya audit untuk mengukur seberapa jauh tingkat kematangan serta mengetahui kemungkinan terjadinya penyimpangan terhadap tata kelola TI yang telah direncanakan. COBIT 4.1 adalah kerangka kerja yang tepat untuk mengetahui tingkat kematangan tata kelola teknologi informasi. Domain yang digunakan yaitu Plan and Organise dan Acquire and Implement. Tujuan dari penelitian ini adalah untuk mendapatkan hasil evaluasi berdasarkan tingkat kematangan dan menghasilkan rekomendasi dari hasil evaluasi tersebut. Hasil nilai tingkat kematangan pada domain Plan and Organise sebesar 1,9 dan pada domain Acquire and Implement sebesar 1,28. Rekomendasi yang diberikan digunakan untuk meningkatkan nilai tingkat kematangan sehingga dapat memperbaiki tata kelola TI yang ada pada DISKOMINFO kota Bandar lampung.Kata kunci: Audit, Tata Kelola TI, COBIT 4.1, Maturity Level, Plan and Organise, Acquire and ImplementAbstractDinas Komunikasi dan Informatika (DISKOMINFO) Kota Bandar lampung is an agency that responsible for communication, informatics, statistics, and encryption within the existing government environment. The existence of IT governance can provide assurance that the utilization of information technology in line with organizational business goals. Based on the results of the interviews found several problems in the management of IT governance such as the absence of SOPs, lack of understanding of human resources related to their respective tasks, and installation of infrastructure that is not in accordance with the Master Plan that has been planned. Therefore, audit to measure how far the Maturity Level and know the possibility of deviations from planned IT Governance. COBIT 4.1 is an appropriate framework for knowing the Maturity Level of information technology governance. The domains used are Plan and Organize and Acquire and Implement. This research is to get the result of evaluation based on maturity level and produce recommendation from result of evaluation. The result of the maturity level on the Plan and Organize domain is 1.9 and the Acquire and Implement domain is 1.28. Recommendations are used to improve the value of Maturity Level to improve the existing IT governance in DISKOMINFO Kota Bandar lampung.

scholarly journals EVALUASI SISTEM INFORMASI UNTUK MENILAI PROSES DELIVER DAN SUPPORT DALAM KEGIATAN PENELITIAN DAN PENGEMBANGAN DI PUSLIT TELIMEK LIPI

2016 ◽  
Vol 2 (2) ◽  
Author(s):  
Muhammad Benny Chaniago
Keyword(s):  
Business Process ◽  
Ad Hoc ◽  
It Governance ◽  
It Services ◽  
Maturity Level ◽  
It Investments ◽  
Efficiency And Effectiveness ◽  
Depth Study ◽  
Support Domain ◽  
It Performance

[Id][En]Puslit TelimekPuslit Telimek LIPI telah menerapkan Tata Kelola TI dalam proses bisnisnya dan bermaksud mengembangkan bisnis yang sudah berjalan untuk lebih baik lagi. Namun sebelum hal ini diputuskan, diperlukan suatu kajian mendalam mengenai kesesuaian layanan TI yang tersedia terhadap prioritas bisnis, optimalisasi pembiayaan TI dan penelitian untuk membuktikan bahwa sistem yang tersedia telah dapat digunakan oleh karyawan secara produktif. Oleh karena itu diperlukan pengukuran terhadap kinerja TI untuk mendeteksi permasalahan sebelum meluas dan membesar. Domain Deliver dan Support (DS) yang terdapat dalam? framework COBIT digunakan untuk mengevaluasi kinerja TI tersebut. Hasil penelitian menunjukkan bahwa dilihat pada current maturity level yaitu DS1, DS2, DS3, DS4, DS5, DS6, DS7, DS8, DS9, DS10 dan DS11 berada pada tingkat kematangan Repeatable but Intuitive sedangkan DS12 dan DS13 berada pada tingkat yang lebih rendah, yakni pada tingkat kematangan Initial/Ad Hoc. Hasil penelitian ini diharapkan menjadi sebuah masukan dan rekomendasi untuk peningkatan efisiensi dan efektifitas TI yang selaras dengan bisnis, dapat menjawab kebutuhan bisnis serta dapat membantu eksekutif untuk memahami dan mengelola investasi TI dalam mendukung manajemen inovasi.Kata kunci : Tata Kelola TI, Domain DS, COBIT, Maturity Level, Repeatable but Intuitive, Initial/Ad Hoc?[En]LIPI has implemented IT Governance in the business process and intends to develop a business that has been running for the better. But before this is decided, needed an in-depth study on the suitability of IT services available to business priorities, optimization of finance IT and research to prove that the systems available have been used by employees productively. Therefore we need a measurement of IT performance to detect problems before they escalate and expand. Deliver and Support domain contained in the COBIT framework is used to evaluate the performance of IT and the results can be seen on the current maturity level DS1, DS2, DS3, DS4, DS5, DS6, DS7, DS8, DS9, DS10 and DS11 are at maturity level Repeatable but Intuitive while the DS12 and DS13 are at a lower level, ie at maturity level Initial/Ad Hoc. From the results of measurements in this study is expected to be a recommendations for improving the efficiency and effectiveness of IT is aligned with business, can answer the needs of the business and can help executives to understand and manage IT investments in support of innovation management.Keywords :IT Governance, Deliver and Support Domain, COBIT, Maturity Level, Repeatable but Intuitive, Initial / Ad Hoc

scholarly journals Analisa Dan Audit Tata Kelola Teknologi Informasi Dengan Cobit 5 Framework P.O.07 Pada Biro Administrasi Umum Universitas Muhammadiyah Palangkaraya

2019 ◽  
Vol 19 (1) ◽  
pp. 153-159
Author(s):  
Ika Safitri Windiarti ◽  
Fitriani Fitriani ◽  
Mita Sari ◽  
Agung Prabowo
Keyword(s):  
Information Technology ◽  
Organizational Structure ◽  
Computer Science ◽  
Staff Member ◽  
It Governance ◽  
Organizational Management ◽  
Educational Background ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Efficiency And Effectiveness

Information technology governance is an integrated part of organizational management that includes leadership, organizational structure and processes that ensure that information technology is utilized as optimal as possible. An institution similar to UMP, especially in the BAU section, it is time to be managed on an IT-based basis in view of the complexity of the work and for the efficiency and effectiveness of the work of employees working at BAU UMP. The purpose of this study is to determine the condition of IT governance in the UMP BAU for now and analyze IT needs for the next 5-10 years by applying the COBIT 5 Framework method. Based on respondent data, for the next 5-10 years, BAU UM Palangkaraya requires at least 6 staff with educational background in IT or Computer Science for each section of 1 staff member. For further research is to work on subdomains PO.08 and PO 09.

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