scholarly journals Are trustworthiness and legitimacy ‘hard to win, easy to lose’? A longitudinal test of the asymmetry thesis of police-citizen contact

2019 ◽  
Author(s):  
Thiago Rodrigues Oliveira ◽  
Jonathan Jackson ◽  
Ben Bradford ◽  
Kristina Murphy
Keyword(s):  
Structural Equation ◽  
Procedural Fairness ◽  
Outcome Evaluation ◽  
Policy Implications ◽  
Equation Modeling ◽  
Outcome Analysis ◽  
Process And Outcome ◽  
The Asymmetry ◽  
The Impact ◽  
Trust In Police

Objectives: Test the asymmetry thesis of police-citizen contact that police trustworthiness and legitimacy are affected more by negative than by positive experiences of interactions with legal agents by analyzing changes in attitudes towards the police after an encounter with the police. Test whether prior attitudes moderate the impact of contact on changes in attitudes towards the police.Methods: A two-wave panel survey of a nationally representative sample of Australian adults measured people’s beliefs about police trustworthiness (procedural fairness and effectiveness), their duty to obey the police, their contact with the police between the two waves, and their evaluation of those encounters in terms of process and outcome. Analysis is carried out using autoregressive structural equation modeling and latent moderated structural models.Results: The association between both process and outcome evaluation of police-citizen encounters and changes in attitudes towards the police is asymmetrical for trust in police effectiveness, symmetrical for trust in procedural fairness, and asymmetrical (in the opposite direction expected) for duty to obey the police. Little evidence of heterogeneity in the association between encounters and trust in procedural fairness and duty to obey, but prior levels of perceived effectiveness moderate the association between outcome evaluation and changes in trust in police effectiveness.Conclusions: The association between police-citizen encounters and attitudes towards the police may not be as asymmetrical as previously thought, particularly for changes in trust in procedural fairness and legitimacy. Policy implications include considering public-police interactions as ‘teachable moments’ and potential sources for enhancing police trustworthiness and legitimacy.

scholarly journals Are Trustworthiness and Legitimacy ‘Hard to Win, Easy to Lose’? A Longitudinal Test of the Asymmetry Thesis of Police-Citizen Contact

2020 ◽  
Author(s):  
Thiago R. Oliveira ◽  
Jonathan Jackson ◽  
Kristina Murphy ◽  
Ben Bradford
Keyword(s):  
Procedural Fairness ◽  
Outcome Evaluation ◽  
Policy Implications ◽  
Equation Modeling ◽  
Outcome Analysis ◽  
Process And Outcome ◽  
The Asymmetry ◽  
The Impact ◽  
Police Effectiveness ◽  
Trust In Police

Abstract Objectives Test the asymmetry thesis of police-citizen contact that police trustworthiness and legitimacy are affected more by negative than by positive experiences of interactions with legal agents by analyzing changes in attitudes towards the police after an encounter with the police. Test whether prior attitudes moderate the impact of contact on changes in attitudes towards the police. Methods A two-wave panel survey of a nationally representative sample of Australian adults measured people’s beliefs about police trustworthiness (procedural fairness and effectiveness), their duty to obey the police, their contact with the police between the two waves, and their evaluation of those encounters in terms of process and outcome. Analysis is carried out using autoregressive structural equation modeling and latent moderated structural models. Results The association between both process and outcome evaluation of police-citizen encounters and changes in attitudes towards the police is asymmetrical for trust in police effectiveness, symmetrical for trust in procedural fairness, and asymmetrical (in the opposite direction expected) for duty to obey the police. Little evidence of heterogeneity in the association between encounters and trust in procedural fairness and duty to obey, but prior levels of perceived effectiveness moderate the association between outcome evaluation and changes in trust in police effectiveness. Conclusions The association between police-citizen encounters and attitudes towards the police may not be as asymmetrical as previously thought, particularly for changes in trust in procedural fairness and legitimacy. Policy implications include considering public-police interactions as ‘teachable moments’ and potential sources for enhancing police trustworthiness and legitimacy.

Understanding the Moderating Impact of Context-Awareness and Ubiquity on Mobile Government Services Adoption

2022 ◽  
Vol 14 (1) ◽  
pp. 0-0
Keyword(s):  
Technology Acceptance ◽  
Context Awareness ◽  
Structural Equation ◽  
Moderating Effect ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Policy Implications ◽  
Equation Modeling ◽  
Future Research ◽  
The Impact

The factors of context-awareness and mobile ubiquity are major components in the development and diffusion of any mobile technology-driven applications and services. Principally in the m-government development space, the issues of context-awareness and ubiquity are crucial if m-government initiatives are to be successful. The moderating effect of context-awareness and ubiquity on mobile government adoption is examined for 409 students from a Chinese University based on the Technology Acceptance Model. Using the Structural Equation Modeling technique, the results indicate that perceived ease of use (PEOU) was significantly related to intention to use, but perceived usefulness (PU) did not have a significant effect on mobile government adoption. The moderating analysis indicated that context-awareness significantly moderated the impact of PU but had no moderating effect on PEOU. Also, it was discovered that ubiquity was significant in moderating both the PEOU and PU on mobile government adoption. Policy implications and directions for future research are presented.

Understanding consumer intention with respect to purchase and use of pirated software

2011 ◽  
Vol 19 (3) ◽  
pp. 195-210 ◽  
Author(s):  
Norazah Mohd Suki ◽  
T. Ramayah ◽  
Norbayah Mohd Suki
Keyword(s):  
Structural Equation ◽  
Procedural Fairness ◽  
Subjective Norm ◽  
Software Piracy ◽  
Equation Modeling ◽  
Content Type ◽  
Intention To Purchase ◽  
Distributive Fairness ◽  
Five Factors ◽  
The Impact

PurposeThe purpose of this paper is to study factors that influence consumers' intention to purchase and use of pirated software.Design/methodology/approachThis study tests the impact of five factors (procedural fairness, reciprocal fairness, distributive fairness, subjective norm, and attitude) on intention towards software piracy by 289 consumers' in Malaysia. Survey questions from prior studies were adopted and customized, and the model was analyzed using partial least squares and structural equation modeling tool (Smart‐PLS 2.0 M3).FindingsThe results indicated that a significant and positive relationship exists between reciprocal fairness, procedural fairness, subjective norm, attitude, and consumers' intention towards software piracy.Research limitations/implicationsThis study was restricted to consumers within one country (Malaysia). Additional studies across other countries are encouraged. This research can help businesses better improve the ways to reduce software piracy rates. They get to understand more about the exact problem and cause behind software piracy and can target better strategies to curb this problem.Practical implicationsThis study is useful for researchers, managers, and software vendors willing to highlight the factors that contribute to software piracy.Originality/valueThe study highlights factors that influence consumers' intention towards software piracy, which has not been widely studied especially in Malaysia.

The Role of Career Self-Efficacy on the Effect of Parental Career Behaviors on Career Exploration: A Study on School of Tourism and Hotel Management’ Students

2016 ◽  
Vol 3 (1) ◽  
pp. 143 ◽  
Author(s):  
Selahattin Kanten ◽  
Pelin Kanten ◽  
Murat Yeşiltaş
Keyword(s):  
Undergraduate Students ◽  
Self Efficacy ◽  
Structural Equation ◽  
Career Exploration ◽  
Equation Modeling ◽  
Survey Method ◽  
Hotel Management ◽  
Mediating Role ◽  
The Impact

This study aims to investigate the impact of parental career behaviors on undergraduate student’s career exploration and the mediating role of career self-efficacy. In the literature it is suggested that some social and individual factors facilitate students’ career exploration. Therefore, parental career behaviors and career self-efficacy is considered as predictors of student’s career exploration attitudes within the scope of the study. In this respect, data which are collected from 405 undergraduate students having an education on tourism and hotel management field by the survey method are analyzed by using the structural equation modeling. The results of the study indicate that parental career behaviors which are addressed support; interference and lack of engagement have a significant effect on student’s career exploration behaviors such as intended-systematic exploration, environment exploration and self-exploration. In addition, it has been found that one of the dimensions of parental career behaviors addressed as a lack of engagement has a significant effect on career self-efficacy levels of students. However, research results indicate that student’s career self-efficacy has a significant effect on only the self-exploration dimension. On the other hand, career self-efficacy has a partial mediating role between lack of engagement attitudes of parents and career exploration behaviors of students.

PENGARUH PELATIHAN, KOMPETENSI, MOTIVASI DAN KEPEMIMPINAN TERHADAP KINERJA PEGAWAI DENGAN PENDIDIKAN SEBAGAI PEMODERATOR PADA BALAI PENDIDIKAN DAN PELATIHAN APARATUR KEMENTERIAN KELAUTAN DAN PERIKANAN

2018 ◽  
Vol 5 (2) ◽  
pp. 37-49
Author(s):  
Wahyu Yulianto
Keyword(s):  
Job Satisfaction ◽  
Performance Appraisal ◽  
Structural Equation ◽  
Secondary Data ◽  
Primary Data ◽  
Equation Modeling ◽  
Training Centre ◽  
Competence Motivation ◽  
The Impact ◽  
Mediator Variable

The study purpose is to analyse the impact of training, competence, motivation and leadership towards performance either directly or through job satisfaction as a mediator variable. As many as 55 staff are considered as respondents in this research, and census method is used as the sampling method. Primary data in this study were collected through questionnaires and analyzed using Likert Scale. Secondary data are obtained from the organization structure Sukamandi Apparatus Training Centre (BDA), performance appraisal, staff attendance, information system and personnel management. Structural Equation Modeling Analisis of Moment Structures (SEM-AMOS) is used to process and analyze data. This study shows staff with high education, competence and leadership have a significant effect on performance, While the job satisfaction is significant in mediating the influence of training, competence and leadership on performance. Next on the employee with low education, training, competence, motivation and leadership have a significant influence on performance, while job satisfaction is significant in mediating the effect of competence and leadership on staff performance.   Keywords:  training, competence, motivation, leadership, job satisfaction, performance

KONFLIK DAN KINERJA KARYAWAN

2018 ◽  
Vol 3 (3) ◽  
pp. 431-440
Author(s):  
Santi Retno Sari
Keyword(s):  
Leadership Style ◽  
Structural Equation ◽  
Employee Performance ◽  
Equation Modeling ◽  
Managerial Practices ◽  
Research Findings ◽  
Job Levels ◽  
The Impact ◽  
The Relationship ◽  
Practical Implications

The purpose of this paper is to examine the relationships to which leadership style (task and relations oriented leadership) moderate the impact of conflict on employee performance. Data were collected from 92 employees in different job levels. Partial least squares variance-based structural equation modeling (PLS-SEM) was used to test the relationship in the models. The results showed that task and relation conflict was associated with employee performance. The research findings also showed that leadership styles moderated the relationship between conflict and employee performance. This study offers implications for managerial practices. Practical implications and suggestions described in the paper Keywords: leadership style, conflict, performance.

The Impact of Service Satisfaction, Relational Satisfaction and Commitment on Customer Loyalty in Logistics Outsourcing Relationship

2015 ◽  
Vol 4 (1and2) ◽  
Author(s):  
Sanjit Singh H.
Keyword(s):  
Customer Loyalty ◽  
Structural Equation ◽  
Structural Model ◽  
Reliability And Validity ◽  
Service Satisfaction ◽  
Equation Modeling ◽  
Relational Satisfaction ◽  
Logistics Outsourcing ◽  
Major Predictor ◽  
The Impact

This research explores the impact of service satisfaction, relational satisfaction, price satisfaction, and commitment on customer loyalty in logistics outsourcing relationships in Indian scenario. 254 users of logistics services from India were selected for investigating the potential linkages among the aforementioned satisfaction aspects and loyalty. Structural equation modeling (SEM) was employed to test the reliability and validity of the measurement and structural model developed to study the relationship among the linkages. Findings from the study supports that logistics service satisfaction, price satisfaction, relational satisfaction and commitment do influence loyalty positively. The analysis suggests that service satisfaction is the most important antecedent having primary influence in the formation of customer loyalty. Service satisfaction also has secondary influence on loyalty by acting as a strong driver in both relational satisfaction and commitment aspects of the service dimensions. Price satisfaction though positively been driven by service satisfaction, was found to have less significant effect as a predictor of loyalty in this context. The present study suggests that relational satisfaction is the second major predictor of loyalty which also drives commitment. This research is not an end-point but an attempt to establish the linkages and the effect among the antecedents driving the building and retention of good buyer-seller relationship in logistics outsourcing.

scholarly journals Understanding continued smartwatch usage: the role of emotional as well as health and fitness factors

2021 ◽  
Author(s):  
Carolin Siepmann ◽  
Pascal Kowalczuk
Keyword(s):  
Structural Equation ◽  
Goal Pursuit ◽  
Perceived Usefulness ◽  
Equation Modeling ◽  
Emotional Factors ◽  
Health And Fitness ◽  
Important Barrier ◽  
Personal Fitness ◽  
Continuous Use ◽  
The Impact

AbstractSmartwatches are the most popular wearable device and increasingly subject to empirical research. In recent years, the focus has shifted from revealing determinants of smartwatch adoption to understanding factors that cause long-term usage. Despite their importance for personal fitness, health monitoring, and for achieving health and fitness goals, extant research on the continuous use intention of smartwatches mostly disregards health and fitness factors. Grounding on self-determination theory, this study addresses this gap and investigates the impact of health and fitness as well as positive and negative emotional factors encouraging or impeding consumers to continuously use smartwatches. We build upon the expectation-confirmation model (ECM) and extend it with emotional (device annoyance and enjoyment) as well as health and fitness factors (goal pursuit motivation and self-quantification behavior). We use structural equation modeling to validate our model based on 335 responses from actual smartwatch users. Results prove the applicability of the ECM to the smartwatch context and highlight the importance of self-quantification as a focal construct for explaining goal pursuit motivation, perceived usefulness, confirmation and device annoyance. Further, we identify device annoyance as an important barrier to continuous smartwatch use. Based on our results, we finally derive implications for researchers and practitioners alike.

scholarly journals Application of Blockchain for Supply Chain Financing: Explaining the Drivers Using SEM

2021 ◽  
Vol 7 (3) ◽  
pp. 167
Author(s):  
Mohammad Rokibul Kabir ◽  
Md. Aminul Islam ◽  
Marniati ◽  
Herawati
Keyword(s):  
Supply Chain ◽  
Technology Acceptance ◽  
Structural Equation ◽  
Research Work ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Innovation Research ◽  
Supply Chain Financing ◽  
The Impact

Owing to the lack of research in emerging Asian nations, this research aimed to unearth the determinants of blockchain acceptance for supply chain financing by a Bangladeshi financing company called IPDC. Centred on a technology acceptance framework called UTAUT (unified theory of acceptance and use of technology) and open innovation research, an expanded model with a mediating variable is developed for this study. This research work employs the deductive inference method in conjunction with the positivism paradigm. A structural questionnaire was used to gather data, which were then processed through Smart-PLS (partial least square) for SEM (structural equation modeling). The survey includes all the people who are directly or indirectly involved in the supply chain financing platform of IPDC. The study consists of seven direct hypotheses and one mediating hypothesis. The results show that all the direct hypotheses except the impact of social influence on the behavioural intention to use (BINTU) blockchain are significant. The mediating hypothesis indicating the role of BINTU in the relationship between facilitating conditions (FCON) and the actual use of blockchain is also supported. FCON and BINTU together explain 88.7% variation in blockchain use behaviour for supply chain financing. The research advances past findings by employing an expanded UTAUT framework and validating observations with the other relevant studies throughout the world.

scholarly journals The Influence of COVID-19-Induced Daily Activities on Health Parameters—A Case Study in Malaysia

2021 ◽  
Vol 13 (13) ◽  
pp. 7465
Author(s):  
Mujahid Ali ◽  
Afonso R. G. de Azevedo ◽  
Markssuel T. Marvila ◽  
Muhammad Imran Khan ◽  
Abdul Muhaimin Memon ◽  
...  
Keyword(s):  
Structural Equation ◽  
Linear Regression Analysis ◽  
Daily Activities ◽  
Social Health ◽  
Coefficient Of Determination ◽  
Equation Modeling ◽  
Risk Of Death ◽  
Unit Increase ◽  
The Impact ◽  
Health Parameters

Since December 2019, the COVID-19 epidemic has been spreading all over the world. This epidemic has brought a risk of death in the daily activity (physical and social) participation that influences travellers’ physical, social, and mental health. To analyze the impact of the COVID-19-induced daily activities on health parameters of higher education institutes, 150 students of the Universiti Teknologi PETRONAS, Perak, Malaysia, were surveyed through an online web survey using random sampling techniques. The data were analyzed through RStudio and SPSS using multilevel linear regression analysis and Hierarchical Structural Equation Modeling. The estimated results indicate that restricting individuals from doing out-of-home activities negatively influences physical and social health. A unit increase in the in-home maintenance activities during the COVID-19 pandemic introduced a daily increase of 0.5% in physical health. Moreover, a unit increase in the in-home activities at leisure time represents a 1% positive improvement in social health. Thus, physical activity has proven to be beneficial in improving physical and social health with severe COVID-19. In contrast, the coefficient of determination (R2) for all endogenous variables ranges from 0.148 to 0.227, which is incredibly acceptable in psychological research. For a healthier society with a better quality of life, this study adopted multidisciplinary approaches that are needed to be designed.

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