scholarly journals THE URGENCY OF TOTAL QUALITY MANAGEMENT IN ACADEMIC SUPERVISION TO IMPROVE THE COMPETENCY OF TEACHERS

2020 ◽  
Vol 9 (02) ◽  
pp. 297
Author(s):  
Saihu Saihu
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Educational Institution ◽  
School Principal ◽  
Teacher Competence ◽  
Total Quality ◽  
Theoretical Concepts ◽  
Teacher Competency ◽  
The Right

This paper discusses one way to improve teacher competency through academic supervision as a form of implementation of TQM (Total Quality Management). Academic supervision is considered to be able to provide solutions in the improvement process, as well as improving the quality of teachers in an educational institution. This paper focuses on theoretical concepts, objectives, principles, planning, and techniques in the implementation and follow-up of academic supervision. Sources of data in this paper are obtained through collecting data and information through bibliographic aids or commonly referred to as reference books. This paper uses qualitative research methodologies with applied research. The results of this paper indicate that true academic supervision can improve teacher competence in an educational institution. Of course this is supported by careful planning, also the right techniques in its implementation. However, because this academic supervision is a form of implementing TQM, it refers to one of the characteristics of TQM that is continuous improvement, it is necessary to have a follow-up as a form of continual improvement over the implementation of academic supervision that has been carried out previously by the school principal or madrasa headmaster. Thus, the results to be achieved from this implementation are improvements, as well as increasing teacher competence in an educational institution.

scholarly journals Total Quality Management: An Islamic Perspective

2021 ◽  
Vol 2 (2) ◽  
pp. p1
Author(s):  
Md Golam Mohiuddin ◽  
Maolana Sharif Md. Abu Hanif
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Business Performance ◽  
Total Quality ◽  
Islamic Perspective ◽  
Business Applications ◽  
Management Literature ◽  
Management Paradigms ◽  
The Right ◽  
The Impact

Quality management has occupied a vast space of the management literature in general and the quality management literature in particular. Academics as well as practitioners devoted much attention to the Total Quality Management (TQM) philosophy and its impact on business performance. It is found that the roots of TQM and its successor can be traced to more than 1400 years ago in the holy book Al-Qur’?n and the teachings of Prophet Mohammad, Peace and Blessings of All?hbe upon him. Many verses in the holy Qur’an stressed the impact of good deeds and doing the right things. Not only we will explain these principles, but we will give some business applications of these principles from an Islamic perspective. This paper is therefore structured as follows. First, we will offer some of the existing concept of the quality management paradigms, literature review and suggest definition to reflect our contribution from an Islamic perspective. Second we will discuss the dimensions of the philosophical under pinning of quality management from Islamic Perspective and then principles quality management from Islamic perspective and finally quality leadership for quality management.

scholarly journals Analysis of Implementation Total Quality Management at Educational Institutions in Indonesia

2021 ◽  
Vol 5 (1) ◽  
pp. 101
Author(s):  
Mercy Hosang ◽  
Deitje A. Katuuk ◽  
Viktory N.J. Rotty ◽  
Jeffry S.J. Lengkong
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Cultural Change ◽  
Educational Institution ◽  
Quality Standard ◽  
Educational Institutions ◽  
Quality Of Education ◽  
Total Quality ◽  
Continuous Quality

The implementation of total quality management is applied to every educational institution as an effort to improve the quality of education. In this case, it is important to carry out management functions in each educational institution. This article discusses the implementation of total quality management in educational institutions to seek to improve the quality of education in achieving a quality standard in education. Every educational institution should show better quality and be able to compete. This is intended so that educational institutions continue to gain the trust of the public and stakeholders. To continue to get this, it must be improved continuously, both physically and non-physically. So as to make a quality educational institution and guaranteed quality. There are several main things that need to be considered in implementing total quality management in the world of education, namely: continuous quality improvement; determine quality standards, cultural change; changes in the organization; and maintain relationships with other agencies and customers and evaluate the system if anything is not appropriate

A Study on Adaptability of Total Quality Management in Engineering Education Sector

2012 ◽  
Vol 2 (4) ◽  
pp. 25-37 ◽  
Author(s):  
Chandra Sekhar Patro
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Engineering Education ◽  
Quality Management System ◽  
Educational Institution ◽  
Educational Institutions ◽  
Second Phase ◽  
Total Quality ◽  
Two Phase

Quality management is an approach to management which requires establishing quality policies, procedures and practices on regular basis. Engineering education is a process of developing techno human resources, which are to be used later as input to industry which in turn produces goods and services for the societal use. Having considered the current situation of the engineering educational system and the quality of all its individual components it can be noticed that the awareness of the importance of education as a foundation for the growth and development of the country, such as India, is not strong enough. Engineering graduates passing out from educational institutions have to fulfill modern and high standard requirements that are needed by industry. Therefore, there is a greater need to instill quality in engineering education to produce technically skilled and creative man-power in India. The continuous assessment of quality is of paramount importance for educational institution. Education efficiency and success does not depend just on quantity but as well on quality. This paper has discussed key points for the improvement in the quality of engineering education with a case study undertaken at various engineering colleges in India. The study was conducted in two phase; first phase is the critical investigation of the literature and the second phase is a study on the quality of engineering education provided by the educational institutions in Visakhapatnam city. A simple random sampling technique was adopted for the study. A research study described in this paper identifies and analyses the quality of engineering education at the educational institutions which adopt the total quality management system to increase the quality and meet the industrial requirements and then suggests some ingredients to improve the quality.

scholarly journals Penerapan Konsep Just in Time pada Proyek Renovasi Gedung CITIE/CIBE/CADL ITB

2018 ◽  
Vol 3 (1) ◽  
pp. 129
Author(s):  
Anita Ariesty ◽  
Muhammad Rusdian La Ola ◽  
Ryobi Irfanto
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Construction Projects ◽  
Shared Responsibility ◽  
Just In Time ◽  
Total Quality ◽  
Stakeholder Satisfaction ◽  
Increase Productivity ◽  
The Right

Sistem manajemen mutu penting untuk diterapkan pada proyek konstruksi mengingat bahwa hal ini terkait dengan kepuasan stakeholders. Pengelolaan mutu dapat dijalankan melalui Total Quality Management (TQM) yang mencakup segala aspek kegiatan kontraktor yang harus dikelola dengan benar agar mutu hasil pekerjaan dapat memuaskan stakeholders. Pada TQM, terdapat konsep Just in Time (JIT) yang merupakan keseluruhan filosofi dalam operasi manajemen dimana segenap sumber daya dibutuhkan dengan tujuan untuk meningkatkan produktivitas dan mengurangi pemborosan. JIT adalah konsep dengan sasaran utama untuk menghasilkan produk tertentu yang diperlukan dalam jumlah yang dibutuhkan pada saat yang tepat. Makalah ini akan membahas mengenai penerapan JIT pada proyek renovasi beberapa gedung di lingkungan Kampus Institut Teknologi Bandung (ITB). Desain yang diberikan untuk proyek adalah sistem JIT dimana kontraktor dan supplier terlebih dahulu dijadwalkan tentang pengiriman materialnya dan perkiraan produktivitas pekerjaannya. Dari hasil penelitian didapatkan bahwa untuk mengendalikan persediaan antisipasi dan fluktuasi, konsep JIT dapat menjalankan mekanisme persediaan yang mampu memenuhi keterbatasan dan kelangkaan persediaan. Konsep JIT  melibatkan seluruh aspek dan segenap sumber daya manusia yang ada sebagai satu kesatuan yang memiliki tanggung jawab bersama dalam meningkatkankan efisiensi dan produktivitas.Kata kunci: TQM, JIT, produktivitas, efisiensi, efektivitas The quality of management system is important to apply in construction projects considering that it is related to stakeholder satisfaction. Quality management can be conducted through Total Quality Management (TQM) that covering all aspects of contractor activities that must be managed properly so that the quality of work can satisfy the stakeholders. In TQM, there is the concept of Just in Time (JIT) which is the whole philosophy in management operations where all resources are needed which aim to increase productivity and reduce waste. JIT is a concept with the primary goal of producing the required product in the required amount at the right time. This paper will explain about the implementation of JIT in renovation project of several buildings at Institut Teknologi Bandung (ITB). The design provided for the project is the JIT system where the contractor and supplier are scheduled at the first time about the delivery of the material and the estimated productivity of its work. From the results of the research it is found that to control the anticipated inventory and fluctuation, the JIT concept can run inventory mechanism that is able to meet the limitations and scarcity of inventory. The concept of JIT involves all aspects and all human resources that exist as a whole that has a shared responsibility in improving efficiency and productivity.Keywords: TQM, JIT, productivity, efficiency, effectiveness 

scholarly journals Academicians Satisfy of The Faculty of Economics, in Universitas Negeri Surabaya Throught on Total Quality Management

2017 ◽  
Vol 2 (01) ◽  
pp. 52
Author(s):  
Susi Handayani ◽  
Pujiono Pujiono
Keyword(s):  
Quality Assurance ◽  
Quality Management ◽  
Service Quality ◽  
Total Quality Management ◽  
Student Satisfaction ◽  
Monitoring And Evaluation ◽  
Total Quality ◽  
Study Program ◽  
And Performance

<p>The Faculty of Economics in Universitas Negeri Surabaya had certified of International standard operating (ISO) for quality management since 2015. This certification prosecutes management of faculty of economics to increase service quality to academicians. The important aspects of ISO have to determine TQM implemented. Therefore, it had created quality assurance team that exist gradually at university to study program. A service quality must be guarantied by internal and external audit. However, it improves continuous improvement that based on audit results, especially low students satisfaction, officer alacrity to give a service, ability to explanation, handling of complaints, courtesy and friendliness, and support infrastructures for learning process. All cost of quality assurance conduct to prepare an audit internal implementation, to up-date accreditation forms and performance of study program, and monitoring and evaluation for learning and curriculum, improve a quality procedure, prepare and evaluation a quality target, and follow up on audit finding.</p><p><br />Keywords: ISO, service quality, student satisfaction, total quality management</p>

scholarly journals Evaluation of Just in Time Implementation and Total Quality Management Using Confirmatory Factor Analysis

2020 ◽  
Vol 5 (9) ◽  
pp. 879-890
Author(s):  
Irawati Nursaningsih ◽  
Niken Sulistyowati
Keyword(s):  
Factor Analysis ◽  
Quality Management ◽  
Confirmatory Factor Analysis ◽  
Total Quality Management ◽  
Descriptive Analysis ◽  
Secondary Data ◽  
Just In Time ◽  
Total Quality ◽  
Confirmatory Factor ◽  
The Right

There are research gaps and phenomena that occur in the era of globalization need to be done research that aims to know and evaluate the implementation of Just in time (JIT) and Total Quality Management (TQM) using Confirmatory Factor Analysis (CFA). The research was conducted at PT. XYZ. Resources are obtained through field observations, interviews, documentation and questionnaires using a sample of 180 respondents. Data is obtained from primary and secondary data sources. According to the level of explanation including qualitative descriptive research. The analysis technique used is descriptive analysis using Confirmatory Factor Analysis (CFA). The results showed that PT. XYZ has implemented JIT and TQM only found a few obstacles. This research has implications on managerial policy and can be used by management in determining company policies to produce JIT and TQM which both CFA Test Results show the highest standardize estimated value exists in the flexible workforce dimension which is the right way especially in the JIT section and an important initial role before the implementation process where the main focus is employees. While the implementation of good TQM the highest standardize estimated value is in the respect for employee’s dimension which is the right way especially in the TQM section.

Konseptualisasi Peningkatan Mutu Pendidikan Tinggi melalui Total Quality Management (TQM)

2019 ◽  
Vol 8 (1) ◽  
pp. 1
Author(s):  
Imam Azhar
Keyword(s):  
Higher Education ◽  
Quality Improvement ◽  
Quality Management ◽  
Total Quality Management ◽  
Educational Institution ◽  
Team Work ◽  
Modern Concept ◽  
Total Quality ◽  
Quality Improvement Process ◽  
Main Factor

Total Quality Management is a philosophy of continous improvement, which can provide any educational institution with 3 set of practical tools for meeting and exceeding present and future customers needs, wants and expectation. In modern concept, the higher education is service industrial that should pay any attention and focus on customers needs, wants and expectations that is students themselves and their prospective jobs. The implementation concept of TQM in higher education will be successful if it is supported by involving and empowering the employees at all levels of institution, such as; decision making and problem solving, There must be a strategic planning, as the engine of quality improvement to guide the running of institution in realizing the customers satisfaction, good and visoned management as the main factor of quality improvement process, and forming an effective team work for quality.  

scholarly journals Total Quality Management A Recommended Strategy For The Pakistani Banking Sector

2011 ◽  
Vol 7 (11) ◽  
Author(s):  
Hummayoun Naeem ◽  
M. Iqbal Saif ◽  
Salman Qasim
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Central Bank ◽  
Commercial Banks ◽  
Banking Sector ◽  
Total Quality ◽  
Implementation Level ◽  
Level Of Effort

Keeping in view the significance of TQM in todays competitive banking environment, the study was designed to look into the quality implementation level of commercial banks in Pakistan. Main offices of all commercial banks operating in Pakistan were contacted and were asked about the level of implementation of TQM in their bank; whether the quality implementation is at its introductory, middle, final or fully implemented stage. The data indicated that majority of the banks in Pakistan are at the introductory stage where as almost one fifth claim having TQM fully implemented. The situation highlights the level of effort put by management of banks operating in Pakistan and initiatives taken by them in respect of quality management. The findings of the study may be passed on to Central Bank for further necessary action and follow up.

scholarly journals STRATEGI IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN EDUCATION INSTITUTIONS

2019 ◽  
Vol 2 (1) ◽  
pp. 11
Author(s):  
Yasnimar Ilyas
Keyword(s):  
Quality Improvement ◽  
Quality Management ◽  
Total Quality Management ◽  
Educational Institution ◽  
National Policy ◽  
Education Institution ◽  
Total Quality ◽  
Sustainable Improvement ◽  
Cost Planning ◽  
Implementation Management

In education sector, Total Quality Management is philosophy about sustainable improvement, that is contribute a practice tool to each educational institution to cover needs, wills and hopes of consumer’s satisfaction. The main word wich is involved with Total Quality Management is continous improvement and quality improvement. Total Quality Management is one of management strategy to response external challenges to cover consumer’s satisfaction.Fundamental; Total Quality Management consist of two basic aspect:1.                               Quality Manajemen System-QMS2.                               Continous Quality Improvement-CQIIn case to make implementation management concept, the strategy which is able to implement by education institution is evaluation to analyze strongness and weekness. Based on that evaluation, the educational institution and all it’s stakeholder consider and formulate quality target.The next step is to adjust planning including cost that refers to priority scale and national policy and depend on condition and resources each educational institution. In arranging program, the educational institution must define indicators or quality target. The most important step is monitoring and final evaluation. In monitoring, implementation of program is compared with the quality target defined before and also with the cost planning. The result of this evaluation can be used to adjust planning in the future. This process is a sustainable process.

scholarly journals IMPLEMENTASI TOTAL QUALITY MANAGEMENT DALAM PENINGKATAN MUTU SEKOLAH DI SMA NEGERI 1 SLAWI KABUPATEN TEGAL

2020 ◽  
Vol 8 (1) ◽  
Author(s):  
Nur Khikmah ◽  
Sunandar Sunandar ◽  
Yovitha Yuliejantiningsih
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Total Quality

Penelitian ini menggunakan pendekatan kualitatif melalui studi kasus. Teknik pengumpulan data dilakukan dengan tiga cara yakni, observasi, wawancara, dan dokumentasi. Data yang telah terkumpul dianalisis secara deskriptif menggunnakan alur reduksi data, penyajian data, penarikan kesimpulan. Keabsahan data menggunakan derajat kepercayaan dan triangulasi sumber dan metode.Dari hasil paparan data ditemukan sebagai berikut: (1) perencanaan (plan) Perencanaan diawali dari pembentukan tim pengembang sekolah (TPS) terdiri dari kepala sekolah, wakil-wakil kepala sekolah seperti waka kurikulum, waka kesiswaan, waka humas, waka sarana prasarana, waka manajemen mutu, kasubag TU, perwakilan guru senior dan komite dalam merumuskan program sekolah sesuai dengan visi dan misi sekolah. (2) Pelaksanaan rencana (do), Dalam pelaksanaan pembelajaran sebagian pendidik sudah menggunakan media dan metode pembelajaran yang bervariasi sesuai dengan RPP yang dibuat pendidik di awal tahun ajaran, namun masih ada juga beberapa pendidik yang menggunakan metode pembelajaran secara konvensional.. (3) Pemeriksaan (check), di awal tahun ajaran baru sekolah mengadakan dengar pendapat umum (DPU) yang bertujuan untuk mereview dan mengevaluasi kegiatan sekolah selama setahun berjalan.. Evaluasi pembelajaran diaksanakan melalui penilaian harian, penilaian tengah semester (PTS) dan penilaian akhir semester (PAS). (4) Tindak lanjut/follow up (act), output pelanggan yang ada SMA Negeri 1 Slawi sudah cukup bersaing di perguruan tinggi favorit seperti UGM, ITB, UI, IPB, ITS, Undip, Unnes, UNY, UNJ, UIN dan perguruan tinggi kedinasan seperti STAN, STIS, STSN.

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