scholarly journals Peningkatan Kematangan Proses TI: Penilaian, Rekomendasi dan Validasi (Studi Kasus Sistem Informasi IPOS)

2019 ◽  
Vol 17 (2) ◽  
pp. 71
Author(s):  
Setiyowati Setiyowati ◽  
Sri Siswanti ◽  
Andriani Kusumaningrum ◽  
Kumaratih Sandradewi

IPOS information system is a service delivery system (package) and letter (mail) PT Pos Indonesia. The application of the IPOS information system still found problems, the problem of human resources, bar codes that were not in accordance with the delivery receipt. So it is necessary to do an assessment of the IPOS information system, the purpose of this study is to determine the level of maturity of the system information, formulate recommendations for improvements if needed and validation recommendations. The framework used assessment is COBIT 4.1 framework, focus DS10 process (Managing Problems) and DS11 (Managing Data). The results of the assessment will be obtained maturity level, then the formulation of recommendations for increasing maturity is carried out, then validation of the recommendations proposed. Data collection techniques with observation, interviews, study of business documents, literature studies, and questionnaires. Data is processed based on COBIT framework rules 4.1. The results of the DS10 and DS11 process assessments are at Level 3 (Defined),  management has been managed well but its implementation is still not maximal. Recommended improvements to DS10 and DS11 as 3 recomendation. The results of the recommendation validation are in the score 4 to 6, is capable with great effort

2019 ◽  
Vol 5 (1) ◽  
Author(s):  
I Gusti Lanang Agung Raditya ◽  
I Wayan Diana Putra Adnyana

ABSTRACT<br />Primakara information system services implemented by STMIK Primakara have not been optimal as expected. The problem that occurs especially in academic information systems is the delay in the download process and lecture registration. Looking at these conditions there appears to be a gap between what is planned and the reality that occurs. The gap that occurs cannot be separated from the governance system implemented. This study aims to evaluate the maturity level of information technology (IT) governance and provide recommendations for improvements in the application of academic information system services at STMIK Primakara. The research steps are as follows: 1) examine the problems that occur, 2) preparation of instruments 3) data collection, 4) data analysis, 5) gap analysis, 6) preparation of recommendations for improvement. The domains studied were EDM 4, APO 4, and APO 7. The research method was conducted in a qualitative interpretive manner. Data collection is done by survey techniques, interviews, and documentation studies to obtain accurate data by triangulation of methods and data sources. The data analysis technique is done by interpretive qualitative descriptive analysis with steps, namely data collection, data reduction, data presentation, data interpretation, and drawing conclusions or verification. Based on the results of the analysis obtained the level of maturity and maturity level gap on level 3 (established). Then a gap analysis is carried out between the current maturity level and the expected maturity level. The results of the analysis will produce recommendations for improvement from each domain.<br />Keywords: IT Governance, Academic Information System, COBIT 5.<br />ABSTRAK<br />Layanan sistem informasi Primakara (SIP) yang di laksanakan oleh STMIK Primakara belum optimal seperti yang diharapkan. Masalah yang terjadi khusunya pada sistem informasi akademik adalah keterlambatan proses unduh nilai dan registrasi perkuliahan (KRS). Mencermati kondisi tersebut nampak ada kesenjangan antara yang direncanakan dengan realitas yang terjadi. Kesenjangan yang terjadi tidak bisa dilepaskan dari sistem tata kelola yang dilaksanakan. Penelitian ini bertujuan untuk mengevaluasi tingkat kematangan tata kelola teknologi informasi (TI) dan memberikan rekomendasi perbaikan dalam penerapan layanan sistem informasi akademik di STMIK Primakara. Langkah-langkah penelitian sebagai berikut: 1) menelaah masalah yang terjadi, 2) penyusunan instrumen 3) pengumpulan data, 4) analisis data, 5) analisis kesenjangan, 6) penyusunan rekomendasi perbaikan. Domain yang diteliti adalah EDM 4, APO 4, serta APO 7. Metode penelitian dilakukan secara kualitatif interpretatif. Pengumpulan data dilakukan dengan teknik survei, wawancara, dan studi dokumentasi untuk mendapat data yang akurat dilakukan dengan triangulasi metode dan sumber data. Teknik analisis data dilakukan dengan analisis deskriptif kualitatif interpretatif dengan langkah, yaitu pengumpulan data, reduksi data, penyajian data, interpretasi data, dan penarikan simpulan atau verifikasi. Berdasarkan hasil analisis diperoleh tingkat kematangan dan kesenjangan tingkat kematangan pada level 3 (established). Selanjutnya dilakukan analisis kesenjangan antara tingkat kematangan saat ini dan tingkat kematangan yang diharapkan. Hasil analisis akan menghasilkan rekomendasi perbaikan dari masing-masing domain.<br />Kata Kunci : Tatakelola TI, Sistem Informasi Akademik, COBIT 5.


2015 ◽  
Vol 6 (4) ◽  
Author(s):  
I Gusti Lanang Agung Raditya Putra ◽  
Benyamin Langgu Sinaga ◽  
Irya Wisnubhadra

Abstract. This research is aimed to evaluate the maturity level of IT governance in the implementation of academic information system services at Universitas Pendidikan Ganesha. The method employed is a mix of quantitative and qualitative methods by using a questionnaire, interview, and document research. The foci of this research are in several domains of COBIT 5 including, EDM4, APO7, and BAI4. Source of data obtained from the chair person of the computer center office, the IT staff on computer center office, the IT staff on faculty, and the vice dean of academic affairs. The analysis was done by descriptive interpretative based on COBIT 5. Research results show that IT governance on academic information system services at Universitas Pendidikan Ganesha operates quite well as the maturity level currently reaches level 3 (established). This result is compared with the expected maturity level of 5 (optimizing), the comparison of the result is obtained by the value of the gap. The value of the gap is used to formulate recommendations for improvement. For the improvement of IT governance it is recommended that agencies to prepare competent human resources, as well as documenting every evaluation activities, directing, and monitoring the management of academic information system.Keywords: IT Governance, COBIT 5, Maturity Level. Abstrak. Penelitian ini bertujuan untuk mengevaluasi tingkat kematangan tata kelola teknologi informasi (TI) dalam penerapan layanan sistem informasi akademik (SIAK) di Universitas Pendidikan Ganesha. Metode yang digunakan adalah metode campuran kuantitatif dan kualitatif menggunakan instrumen kuesioner, wawancara, dan studi dokumen. Fokus penelitian ini pada beberapa domain COBIT 5 meliputi, EDM4, APO7, dan BAI4. Sumber data diperoleh dari Kepala Pusat Komputer (Puskom), staf TI Puskom, staf TI fakultas, dan pembantu dekan I. Analisis penelitian dilakukan dengan cara deskriptif interpretatif berbasis COBIT 5. Hasil penelitian menunjukkan tingkat kematangan tata kelola TI pada layanan SIAK Undiksha saat ini berada pada tingkat tiga (established). Hasil ini dibandingkan dengan tingkat kematangan yang diharapkan yaitu tingkat lima (optimizing), dari hasil perbandingan tersebut diperoleh nilai kesenjangan. Nilai kesenjangan digunakan untuk merumuskan rekomendasi perbaikan. Untuk perbaikan tata kelola TI disarankan agar lembaga mempersiapkan SDM yang kompeten, serta mendokumentasikan setiap kegiatan evaluasi, pengarahan, dan monitoring dalam pengelolaan SIAK.Kata Kunci: Tata Kelola TI, COBIT 5, Tingkat Kematangan


2020 ◽  
Vol 2 (3) ◽  
pp. 145-150
Author(s):  
Syaifuddin Syaifuddin ◽  
Wildan Suharso

Pendataan yang bersifat manual menjadikan permasalahan pada proses dilakukannya pendataan, hal ini juga terjadi pada Dinas Pendidikan dan Kebudayaan Kota Pasuruan dimana pendataan masih bersifat manual dengan keterbatasan jumlah Sumber Daya Manusia (SDM) yang ditugaskan untuk melakukan pendataan, oleh karena itu pada kegiatan pengabdian ini dilakukan pelatihan sistem informasi untuk meningkatkan waktu pendataan dan mengurangi kompleksitas dalam proses pendataan pada pegawai di Dinas Pendidikan dan Kebudayaan Kota Pasuruan. Pelatihan sistem informasi yang dimaksud adalah sistem informasi pendataan berbasis masyarakat, yang berisikan data dasar yang diperlukan oleh Pemerintah Daerah dalam rangka penyusunan rencana pembangunan. Data informasi tidak akan memberikan manfaat jika tidak dijadikan sebagai bahan acuan dalam penyusunan rencana pembangunan sehingga pelatihan dan pendampingan perlu dilakukan untuk tercapainya tujuan.Kata Kunci : Sistem Informasi, Berbasis Masyarakat, PendataanABSTRACT Manual data collection causes problems in the data collection process, this also occurs in the Pasuruan City Education and Culture Office where data collection is still manual with a limited number of Human Resources (HR) assigned to collect data, therefore this service activity is carried out information system training to increase data collection time and reduce complexity in the data collection process for employees at the Pasuruan City Education and Culture Office. The information system training referred to is a community-based data collection information system, which contains basic data required by the Regional Government in the framework of formulating development plans. Information data will not provide benefits if it is not used as a reference in the preparation of development plans so that training and assistance are needed to achieve the goals.Keywords : Information System, Community Based, Data Collection 


2017 ◽  
Vol 4 (1) ◽  
pp. 54-58 ◽  
Author(s):  
Inez Gavrila Wahyudi ◽  
Johan Setiawan ◽  
Wella Wella

This research was made with purpose to measure the capability of human resource and work management in PT. X using COBIT 5.0. In the assessment process, researcher applied 1 domain (align, plan, and organize) with 2 processed, Manage Human Resource APO 07) and Manage Service Agreement (APO 09). Data collection was obtained from the distribution of questionnaires to IT division (there were 127 items of the question and 10 respondents). The result of this research figured out that APO 07 stopped in level 2 with score 82.50 in level 3 and APO 09 ended in level 3 with score 84.10 in level 4. In conclusion, there were still few problems that made human resources in PT X unable to reach level 5. PT.X ought to do audit regularly in deep and holistically.   Keywords— Align Plan and Organize, Capabilities Level, COBIT 5.0, Manage Human Resources, Manage Service Agreement REFERENCES [1] Sumarsono, Sonny. 2003. Ekonomi Manajemen Sumber Daya Manusia. Jakarta: LPFE-UI. [2] Gondodiyoto, Sanyoto. 2003. Audit Sistem Informasi (Pendekatan COBIT). Bekasi : Mitra Wacana Media. [3] ISACA. 2013. COBIT 5 A Business Framework for the Governance and Management of Enterprise IT. USA : Enterprise GRC Solution Inc. [4] ISACA 2013. COBIT 5 for Information Security. USA : Enterprise GRC Solution Inc. [5] Arbie, E. 2000. Pengantar Sistem Informasi Manajemen, Edisi ke-7. Jakarta : Bina Alumni Indonesia. [6] Arikunto, Suharsimi. 2006. Metodelogi Penelitian. Yogyakarta : Bina Aksara. [7] Arikunto, Suharsimi. 2010. Prosedur Penelitian Suatu Pendekatan Praktik. Jakarta : Rineka Cipta. [8] Davis, Chris, Mike Schiller, & Kevin Wheeler. 2011. IT Auditing Using Controls to Protect Information Assets, 2nd Edition. English : Mc Graw Hill. [9] Follet, Mary Parker. 1999. Visionary Leadership and Strategic Management. MCB University Press. Women in Management Review Volume 14. Number 7.Gondodiyoto, Sanyoto. 2003. Audit Sistem Informasi (Pendekatan COBIT). Bekasi : Mitra Wacana Media. [10] Hasibuan,M. 2003. Manajemen Sumber Daya Manusia. Jakarta: PT. Bumi Aksara. [11] Hasibuan,M. 2003. Organisasi dan Motivasi. Jakarta: PT. Bumi Aksara. [12] Herzberg, Frederick. 2006. Perilaku Organisasi Edisi 10. Yogyakarta: Andy. [13] Jogiyanto. 2005. Sistem Teknologi Informasi. Yogyakarta : Andi Offset. [14] ISACA. 2012. COBIT 5 Enabling Processes. USA : Enterprise GRC Solution Inc. [15] ISACA. 2003. Audit and Control of Information System. USA : Enterprise GRC Solution Inc. [16] Kusumah, Wijaya dan Dwitagama Dedi. 2011. Mengenal Penelitian Tindakan Kelas. Jakarta : PT Indeks. [17] Littlejohn, Stephen W. 1999. Theories of Human Communication, 6th Ed. Belmont CA : Wadsworth Publishing. [18] Muhyuzir T.D. 2001. Analisa Perancangan Sistem Pengolahan Data, Cetakan kedua. Jakarta : PT Elex Media Komputindo. [19] O’Brien, James A. 2010. Management Information System (11th Edition). New Jersey: Pearson Prentice Hall. [20] O’Brien, James A. 2005. Pengantar Sistem Informasi: Perspektif Bisnis dan Manjerial (12th Edition). Jakarta: Salemba.


2021 ◽  
Vol 14 (1) ◽  
pp. 26-32
Author(s):  
Thamrin Thamrin ◽  
Delsina Faiza ◽  
Ahmaddul Hadi ◽  
Khairi Budayawan ◽  
Geovanne Farell ◽  
...  

Information systems are the result of rapidly emerging technological developments because human needs as information users of technology are very strong and rapid. Begin with the very rapid growth of computer technology, computers such as smartphones, tablets, notebooks and others are limited in scale. This small computer device must be connected to the Internet so that it can be used properly. And the information system plays its role as a provider of information that computer users want to access when the computer device is linked to the Internet. The information system developed in this paper is the Citizen Data Collection Information System, this system was created using the YII Framework. The YII framework uses the MVC method which makes it easier to develop a Citizen Data Collection Information System. With this Information System, information about the latest condition of the residents can be easily accessed. So that the Kelurahan, Kecamatan, RW, and RT will have the latest information about their residents and easily anticipate if needed. In the development of this system, it has staged such as literature study, observation, interviews, analysis, design, testing, and implementation. The conclusion is that this information system can carry out the desired function when it is implemented.


2018 ◽  
Author(s):  
Syukhri ◽  
Nizwardi Jalinus ◽  
Ganefri

This study was conducted to determine maturity level of Delivery and Support process on the implementation of the Academic Information System Padang State University, according to the criteria in the Control Objectives for Information and Related Technology (COBIT). Processes evaluated were (1) Ensure Continuous Service, (2) Manage Service Desk and Incidents, and (3) Manage Data. The method used in this study is a questionnaire with the appropriate research subjects RACI diagram mapping, and direct observation of Academic Information Systems, State University of Padang. The findings showed the maturity level of the process ensure continuous service, manage service desk and incidents, and manage data in the implementation of the Academic Information System Padang State University is located on level 3 (the process is defined). Results of evaluation of the maturity level is fundamental in determining the proposed improvements to the management of the State University of Padang in order to improve the service.


Respati ◽  
2020 ◽  
Vol 15 (2) ◽  
pp. 37
Author(s):  
Febrian Destyanto ◽  
Kusrini Kusrini ◽  
Henderi Henderi

INTISARITata kelola sistem informasi menentukan tingkat pencapaian dari tujuan bisnis perusahaan. Semakin baik tata kelola sistem informasi berdampak pada keberhasilan mengelola proses dan tujuan bisnis dalam aspek akuntabilitas, resposibilitas dan transparansi. Model COBIT 4.1 digunakan untuk dapat mengukur tingkat keberhasilan suatu tata kelola sistem informasi sesuai dengan tujuan bisnis perusahaan. penelitian ini dilakukan untuk mengetahui tingkat kematangan tata kelola sistem informasi dari institut teknologi budi utomo dengan menggunakan perspektif internal dengan focus peningkatan dan pemeliharaan fungsionalitas proses bisnis pada model Balanced Scorecard sebagai alat untuk memetakan rencana strategis perusahaan, lalu dilakukan pengukuran tingkat kematangan menggunakan sub domain terpilih pada COBIT 4.1. Dari pemetaan Balanced Scorecard dan COBIT4.1 diperoleh sub domain PO2, PO3, AI2, AI4, dan AI7 yang digunakan untuk mengevaluasi tata kelola sistem informasi pada institut teknologi budi utomo berdasarkan model framework COBIT 4.1. Hasil pengukuran tingkat kematangan sub domain terpilih didapatkan hasil tingkat kematangan level 2 atau proses sudah dilakukan namun belum baku dan terdokumentasi secara terstruktur. Sedangkan tingkat kematangan yang diharapkan berada pada level 3 atau proses sudah terdefinisi baku dan terdokumentasi dengan struktur yang jelas dan baik. Hasil akhir dari penelitian berupa rekomendasi perbaikan untuk menuju tingkat kematangan yang diharapkan. Kata Kunci : Tingkat Kematangan, Balanced Scorecard (BSC), Perspektif Internal, COBIT 4.1, Tata Kelola Sistem Informasi ABSTRACTInformation system governance determines the level of achievement of the company's business goals. The better governance of information systems affects the success of managing business processes and objectives in aspects of accountability, resposibility and approval. The COBIT 4.1 model is used to measure the success of an information system governance in accordance with the company's business goals. This research was conducted to study the maturity level of information systems governance Institut Teknologi Budi Utomo using an internal perspective with a focus on improving and maintaining business process functionality in the Balanced Scorecard model as a tool to map out the company's strategic plan, then measuring the maturity level using sub domains obtained in COBIT 4.1. From the mapping of the Balanced Scorecard and COBIT4.1, PO2, PO3, AI2, AI4, and AI7 sub-domains are used to collect information systems governance at the utmost Budi technology institution based on the framework of the COBIT 4.1 model. The results of the measurement of the level of maturity of the sub domain are taken the level 2 maturity level results or the process has been carried out but not yet standardized and structured documented. While the expected level of maturity at level 3 or process is standard and documented with a clear and good structure. The final results of the study consisted of improvements to achieve the expected level of maturity. Keywords: Maturity Level, Balanced Scorecard (BSC), Internal Perspective, COBIT 4.1, Information System Governance


2020 ◽  
Vol 2 (1) ◽  
pp. 105-113
Author(s):  
Dian Elvana Purnama ◽  
Agustinus Fritz Wijaya ◽  
Ariya Dwika Cahyono

The application of information technology to organizations is being promoted. Performance measurement of Information Systems / Information Technology (SI / IT) in companies needs special attention, because the procurement consciousness of IS / IT is expected to provide great benefits to the company. This study aims to determine the extent of the performance of information systems that have been applied to PT Global Infotech Solution and provide recommendations for improved governance after knowing the Gap between current governance and expected management in accordance with the framework used. The framework used in this study is COBIT version 4.1 specifically on Domain Plan and Organize. The technique of data collection is done by observation and interviews with predetermined sources in accordance with the domain and Control Objective used. At this stage, an assessment based on maturity level is carried out to measure the level of IT maturity in the chosen domain based on the results of interviews and observations made previously, then a gap analysis is performed to determine the gap between the results of the current maturity level and the target maturity level going forward. The results of this study are to determine the level of maturity (maturity level) in special companies in the PO Domain, which is at level 2.7 which means it has been measured and integrated between the processes that take place. And GAP analysis between conditions. expected with current conditions an average of 1.3.


2020 ◽  
Vol 1 (1) ◽  
pp. 16-33
Author(s):  
Friska Aryani ◽  
Hasmawaty Hasmawaty ◽  
Widya Cholil

The information system is very important in operational activities at RSIA Hamami. The purpose of evaluating the use of information system resources at RSIA Hamami is to measure the performance of the information system with the services provided by RSIA Hamami. The method used in evaluating is COBIT 5.0, the method used is descriptive quantitative with a research instrument in the form of a questionnaire. The focus in this study uses several COBIT 5.0 domains including EDM04, APO09, DSS02, MEA01. The result of this research is that the overall maturity level of RSIA Hamami is still at level 3. In the EDM04 domain, the maturity level obtained is 3.54. In the APO09 domain, the maturity level obtained is 3.48. In the DSS02 domain, the maturity level obtained was 3.20. In the MEA01 domain, the maturity level obtained is 3.24. From the results of the evaluation obtained, it can make RSIA Hamami more focused on improving the performance of the use of information system resources on the part that needs special attention. Through the COBIT 5.0 method, RSIA Hamami can see which parts of the hospital are still less than optimal, so that they can further develop and be able to provide the best service for patients in accordance with the vision and mission of RSIA Hamami.


Author(s):  
Endang Kurniawan ◽  
Imam Riadi

  The objective of this research is to find out the level of information security in the academic information system to give recommendations improvements in information security management. The method used is qualitative research method, which data obtained based on the results of questionnaires distributed to respondents with the Guttmann scale. Based on the analysis results, 13 objective controls and 43 security controls were scattered in 3 clauses. From the analysis, it was concluded that the maturity level of information system security governance was 2.51, which means the level of maturity is still at level 2 but is approaching level 3 well defined.


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