scholarly journals Information Technology Governance Process Capability Level at ABC Company (a State-Owned Enterprise in Indonesia)

Author(s):  
Annisa Wicahyani Mutiara ◽  
Setyo Hari Wijanto ◽  
Firman Anindra
2019 ◽  
Vol 1 (1) ◽  
pp. 25
Author(s):  
Rito Cipta Sagitta Haryono

Information technology governance (IT Governance) in companies has an important role in maximizing information technology that has been implemented at the University. However, IT governance can have several problems due to IT being only a concern of the technical team because it does not get the attention of top management. Without good IT governance various problems will arise. The EDM domain (Evaluate, Direct, Monitor) is one of the COBIT 5 tools, which is to measure the level of capability of the governance process. This study aims to analyze and assess the IT governance process using COBIT 5 tools on the EDM domain (evaluate, direct, monitor) with the Self Assessment method with a case study of the Peradaban University. The results of the assessment using the capability level COBIT 5 approach indicate that PUKSI of Peradaban University has a capability level at Level 1 for the EDM01 process because process performance is not planned and not monitored, nor are the resources and information needed to carry out processes not identified, provided, allocated, and used. So that IT governance is not maximally used.


Author(s):  
Ahmad Maulana Fikri ◽  
Hesti Shofia Priastika ◽  
Nadine Octaraisya ◽  
Sadriansyah Sadriansyah ◽  
Lovinta Happy Trinawati

Abstrak: Tata kelola teknologi informasi fokus pada teknologi informasi, sistem, manajemen kinerja dan resikonya.Kerangka kerja COBIT 2019 digunakan dalam melakukan penerapan tata kelola teknologi informasi. PT XYZ diambil bertujuan mengetahui kualitas layanan, kinerja manajemen, serta resiko pada perusahaan dengan melihat pada referensi dari laporan tahunan PT XYZ dan menganalisis nilai capability level serta maturity level. Setelah dilakukan analisis terhadap 11 design factor, didapatkan bahwa ada 5 proses domain yang memiliki nilai diatas 75% yaitu BAI02, BAI03, BAI06, DSS02, dan DSS04 kemudian dilanjutkan dengan core model evaluation dan diperoleh hasil nilai capability level masing- masing yaitu BAI02 memiliki nilai capability pada level 2; BAI03 memiliki nilai capability pada level 1; BAI06 memiliki nilai capability pada level 1; ). DSS02 memiliki nilai capability pada level 2; dan DSS04 memiliki nilai capability pada level 2, maka nilai maturity level keseluruhan dari PT XYZ adalah 1, capability level dapat ditingkatkan dengan melakukan aktivitas yang belum dilakukan oleh perusahaan sampai dengan mencapai nilai fully untuk tiap level.   Kata kunci: capability, COBIT, maturity, tata kelola, teknologi.   Abstract: Information technology governance focuses on information technology, systems, performance management and risk. The 2019 COBIT framework is used in implementing information technology governance. PT XYZ was taken to determine the quality of service, management performance, and risk to the company by looking at the references from the PT XYZ annual report and analyzing the capability level and maturity level. After analyzing 11 design factors, it was found that there were 5 domain processes that had values ​​above 75%, namely BAI02, BAI03, BAI06, DSS02, and DSS04 then continued with core model evaluation and the results obtained for each capability level, namely BAI02 had a value. capability at level 2; BAI03 has capability value at level 1; BAI06 has a capability value at level 1; ). DSS02 has capability value at level 2; and DSS04 has a capability value at level 2, so the overall maturity level of PT XYZ is 1, the capability level can be increased by doing activities that the company has not done until it reaches the full value for each level.   Keywords: capability, COBIT, governance, maturity, technology.


Author(s):  
Vernando Jarsa ◽  
Kevin Christianto

Information technology in organizations plays an important role for the continuity of their current business processes. Almost every organization already has information technology and dependence on their information technology. With the existence of information technology, it can help business process in the organization runs smoothly, and according to desired by every organization. But not infrequently the information technology that has been operating has problems that are very annoying and hinder the business process of the organization. Problems that exist in this company is at the time of maintenance and custom or repair process undertaken by the company. With the existence of the problem, the writer wanted to audit the existing governance in companies that have problems regarding aspects of information technology delivery. The author uses the COBIT 5 framework on the DSS domain (Deliver, Service, and Support) and focuses on the sub domains of DSS01 Manage Operations, DSS02 Manage Service Requests and Incidents, DSS03 Manage Problems, and DSS06 Manage Business Process Controls. The assessment method used is a capability model consisting of five capability levels. Based on the audit of information technology governance conducted by researchers using COBIT 5, then the conclusion of this study is the average capability level of the overall process obtained most of the process has reached level 1 performed process.


2021 ◽  
Vol 3 (2) ◽  
pp. 341-351
Author(s):  
Abdurrahman Harits ◽  
Gilang Muhamad Noer ◽  
Aris Puji Widodo

PT. Jasa Cendekia Indonesia is a company engaged in the field of recruitment, training and consulting in the provision of human resources. Currently PT. Jasa Cendekia Indonesia has more than 500 outsourcing employees, puts hundreds of Indonesians into the job market and serves more than 30 multinational companies, of course companies need systems that are able to manage and carry out company work operations. This research study aims to conduct an assessment of Information Technology Governance at PT. Jasa Cendekia Indonesia which focuses on the DSS01 domain (manage operations) is measured using the Capability Level in the Cobit 5 Framework. The results obtained from this assessment are needed as an evaluation and input for improvements to Information Technology Governance at PT. Jasa Cendekia Indonesia in the future. The level of ability of PT. Jasa Cendekia Indonesia in the DSS01 process is at a value of 2.80 while the expected level of ability is at level 3 (established process). The recommendation to reach level 3 is expected to be implemented to improve the performance of PT. Jasa Cendekia Indonesia according to the DSS01 process.


2018 ◽  
Vol 1 (2) ◽  
pp. 187
Author(s):  
Yohana Teresa Sianipar ◽  
Novi Wulandari Widiyanti ◽  
Aisa Tri Agustini

PT. Tempu Rejo is one of the companies in Jember which is engaged in tobacco processing to produce cigarette. PT. Tempu Rejo applying information technology in the daily operation included in its payment information system, such as biometric identifier as a tool of absence and using applications that support payment in the company. In a company that has applied IT in its operation including payment information system should be evaluated. Evaluation is needed in order to make improvements to the company's payment information system. In this research, the information technology governance standard used is COBIT 5 domain Deliver, Service, and Support (DSS), especially DSS01, DSS03, and DSS05. This research used a qualitative approach by using the method of interviewing and observation as data collection techniques. The result of this research shows that Capability Level of DSS01, DSS03, and DSS05 process are at level 3 (established process). Recommendations are to conduct periodic evaluations to improve performance and create a complete Standard Operational Procedure (SOP) related to the company's payment information system.


2015 ◽  
Vol 10 (2) ◽  
pp. 105
Author(s):  
Abdul Hakim ◽  
Hoga Saragih ◽  
Agus Suharto

This evaluation study discusses how information technology governance in the Ministry of Energy and Mineral Resources, conducted by the Center for Data and Information Technology ESDM as a NOC, which aims to determine the extent to which the management and use of IT in improving IT services in KESDM and recommend management policy proposals effective and efficient IT using COBIT 5 models. The data was collected by conducting interviews, questionnaires and observation. The results were adjusted to the data management domain COBIT 5 will be the capability of inter-domain evaluat assessment, judging from some of the values are the average of the current capability level 4 in the range of 0. The highest value of the capabilities found in APO, DSS and MEA that is equal to 4, while lowest value contained in the EDM by 2.


Tech-E ◽  
2018 ◽  
Vol 1 (2) ◽  
pp. 43
Author(s):  
Riki Riki

The purpose of writing, to determine the level of capability in the Bureau of Information Systems & Technology at Buddhi Dharma University. Analyzing the achievement of its capability level and assisting BSTI in implementing international standardized IT governance. The methodology used is the CoBIT 5 framework as a measure of capability level guidance. The result is that the current level of BSTI capability is 2.027 which means at level 2 (managed process), the standard is at level 3. Conclusion that BSTI has been managed and implemented correctly, although the achievement of the level of capability is still in the middle position due to the lack of competition that forced Buddhi Dharma University to do business development.


2019 ◽  
Vol 10 (1) ◽  
Author(s):  
Rendi Septriadi ◽  
Firdaus Firdaus ◽  
Widya Cholil

<p align="center"><strong>ABSTRACK</strong></p><p><em>The Information technology governance that is mostly used is COBIT 5 . in order to simply the process domain mapping SIMCOBIT was used as a framework . it was used to find out the information technology governance at Sekolah Tinggi Ilmu Kesehatan Bina Husada Palembang and to give the improvement of the information technology governance itself. This study was quantitative descriptive evaluation research. In this study questionnaries were used in order to measure the capability level. Based on the result it can be concluded that  STIK Bina Husada Palembang was at the level 1 capability (Performed process)for TIPO01 process managing the IT Management framework, TIPO05 Managing program and project , and TIPO07 managing operations and achieving the process objective with achieved scale, and organizations in both processes.</em></p><p><strong><em>Keywords :</em></strong><em> An Evaluation of Governance,SIMCOBIT, TIPO01,TIPO05,TIPO07</em></p><p align="center"><strong>ABSTRAK</strong></p><p><em>Tata kelola teknologi informasi yang banyak digunakan yaitu COBIT 5. Namun untuk menyederhanakan dalam pemetaan domain proses digunakanlah sebuah framework yang disebut SIMCOBIT, yang akan mengetahui kondisi tata kelola teknologi informasi di Sekolah Tinggi Ilmu Kesehatan Bina Husada Palembang dan memberikan perbaikan tata kelola teknologi inforasi.penelitian ini adalah peneilitian evaluasi deskriptif kuantitatif. Hasil pengukuran tingkat kapabilitas melalui metode kuesioner. Dapat disimpulkan bahwa STIK Bina Husada Palembang berada pada tingkat kapabilitas level 1 (performed process) untuk proses TIPO01 Mengelola Kerangka Kerja dan Manajemen, TIPO05 Mengelola Program dan Project, dan TIPO07 Mengelola Operasi dapat mencapai tujuan prosesnya dengan skala Partially Achieved, serta organisasi akan meningkatkan nilai Capability Level menjadi naik 1 level dari hasil yang telah dicapai.</em></p><strong><em>Kata kunci : </em></strong><em>Evaluasi Tata Kelola, SIMCOBIT, TIPO01,TIPO05,TIPO07</em>


Author(s):  
Irma Putri Rahayu ◽  
Nadiyasari Agitha

Abstract Information technology governance is an integrated part of the management of organizations that govern leadership, the organization of process structure arrangements that govern information technology is used as optimally as possible. Work processes and relationships between the office community, researchers and various levels of interests and stakeholders. COBIT 5 is a company that provides services to companies, both companies, organizations, and management in managing and managing assets or IT resources to achieve company goals. It human resource in West Lombok is currently not well managed, Which hes not yet fulfilled the need for IT human resources in the office of West Lombok To solve this problem the authors carry out ITgovernance using the framework COBIT 5 On DISKOMINFO west Lombok. On DISKOMINFO West Lombok. This study will provide recommendation for improvement of IT problems the exist in diskominfo West Lombok and cand be used as a reference, especially in the managed of IT human resources and can improve the performance of DISKOMINFO west Lombok. On DSIKOMINFO West Lombok using to IT processes APO01 (management framework IT) and APO07 (human resouces). The result of this analysis are the capability level of IT governace that reflects the condition of IT governance in DISKOMINFO West Lombok. With refenace to the capability level provided by the cobit 5 framework, namely from level 1 (performed) to 5 (optimising). Key words: information technology, DSIKOMINFO COBIT 5


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