scholarly journals COST-EFFECTIVE SERVICE NETWORK PLANNING FOR MASS CUSTOMIZATION OF SERVICES

2014 ◽  
Vol 2 (4) ◽  
pp. 15-31 ◽  
Author(s):  
Zhongjie Wang ◽  
◽  
Nan Jing ◽  
Fei Xu ◽  
Xiaofei Xu ◽  
...  
2012 ◽  
Vol 134 (11) ◽  
Author(s):  
Seung Ki Moon ◽  
Daniel A. McAdams

Companies that generate a variety of products and services are creating, and increasing research on, mass-customized products in order to satisfy customers’ specific needs. Currently, the majority of effort is focused on consumers who are without disabilities. The research presented here is motivated by the need to provide a basis of product design methods for users with some disability—often called universal design (UD). Product family design is a way to achieve cost-effective mass customization by allowing highly differentiated products serving distinct market segments to be developed from a common platform. By extending concepts from product family design and mass customization to universal design, we propose a method for developing and evaluating a universal product family within uncertain market environments. We will model design strategies for a universal product family as a market economy where product family platform configurations are generated through market segments based on a product platform and customers’ preferences. A coalitional game is employed to evaluate which design strategies provide more benefit when included in the platform based on the marginal profit contribution of each strategy. To demonstrate an implementation of the proposed method, we use a case study involving a family of light-duty trucks.


2021 ◽  
pp. 088636872110451
Author(s):  
Pankaj M. Madhani

Human resource (HR) is the backbone of an organization and hence, there is need to build its underlying capabilities for effective service delivery. Six Sigma aims at improving the effectiveness of processes by collecting data and then using advanced statistical analysis tools to solve the problems. Six Sigma deployment in HR provides consistency in operations and leads to quality excellence by providing better services at lower costs. Six Sigma approach adds more science to the art of HR, which is used to measuring outcomes it can control, rather than those it can influence. Six Sigma deployment in HR transforms typical HR practices with a proactive approach and leads to better, faster and more cost-effective services; improve internal customer satisfaction and greater motivation and job satisfaction of employees. The research develops various framework for Six Sigma deployment in HR and provides case studies of successful Six Sigma deployment in various areas of HR.


Author(s):  
Shehnila Zardari ◽  
Funmilade Faniyi ◽  
Rami Bahsoon

In this chapter, the authors motivate the need for a systematic approach to cloud adoption from the risk perspective. The enormous potential of cloud computing for improved and cost-effective service delivery for commercial and academic purposes has generated unprecedented interest in its adoption. However, a potential cloud user faces numerous risks regarding service requirements, cost implications of failure, and uncertainty about cloud providers’ ability to meet service level agreements. Hence, the authors consider two perspectives of a case study to identify risks associated with cloud adoption. They propose a risk management framework based on the principle of GORE (Goal-Oriented Requirements Engineering). In this approach, they liken risks to obstacles encountered while realising cloud user goals, therefore proposing cloud-specific obstacle resolution tactics for mitigating identified risks. The proposed framework shows benefits by providing a principled engineering approach to cloud adoption and empowering stakeholders with tactics for resolving risks when adopting the cloud.


2019 ◽  
Vol 90 (3) ◽  
pp. e47.4-e48
Author(s):  
C Kaliaperumal ◽  
P Gallo ◽  
D Campbell ◽  
K Stewart ◽  
J Kandasamy ◽  
...  

ObjectivesTo discuss the utility of Computer technology for non-syndromic craniosynostosis (Metopic craniosynostosis) in the form of 3D printed models that could be utilised intraoperatively to aid fronto-orbital remodelling.DesignProspective study form 2015–2017.SubjectsPaediatric non-syndromic metopic craniosynostosis cohort.MethodsWe present a series of 7 patients with non-syndromic metopic craniosynostosis operated on by the craniofacial team Edinburgh over a three year period. The Edinburgh Craniofacial service is supported by the Managed Service Network (MSN) for Neurosurgery, Scotland as a part of nationally delivered Craniofacial service. We utilised 3D printing models of the orbital bar to plan a fronto-orbital advancement technique. The models were then subsequently sterilised and used intra operatively. 3D printer utility is available to us as a part of the NHS Lothian craniomaxillofacial and plastics surgery service.ResultsNo intra-operative or post operative complications were noted in our series. All patients undergo standardised pre and post operative 3D CT and photography follow up to objectively measure the outcome.ConclusionsThe utility of Computer technology is a useful and safe adjunct for non-syndromic craniosynostosis, particularly metopic craniosynostosis. A careful pre-operative planning and 3D printed model is helpful to achieve the desired bespoke surgical outcome and to reduce operative time. Post operative 3D CT and 3D photography were utilised to objectively measure the outcome. No extra costs were incurred to our service. We believe that this could be incorporated in preoperative planning as an essential tool.


AMS Review ◽  
2019 ◽  
Vol 9 (1-2) ◽  
pp. 98-104
Author(s):  
Jochen Wirtz

2002 ◽  
Vol 42 (4-5) ◽  
pp. 511-521 ◽  
Author(s):  
S Nakajima ◽  
S Nakamura ◽  
K Kuji ◽  
T Ueki ◽  
T Ajioka ◽  
...  

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