scholarly journals Disasters Characteristics; an Effective Factor in Risk Perception of Healthcare Middle Managers in Armed Forces: A Qualitative Study

2019 ◽  
Vol 6 (3) ◽  
pp. 213-213
Author(s):  
Otoufi. M ◽  
Sharififar. S ◽  
Pishgooie. SAH ◽  
Habibi .H ◽  
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...  
Buildings ◽  
2021 ◽  
Vol 11 (3) ◽  
pp. 113
Author(s):  
Brenda Groen ◽  
Hester van Sprang

Entering a building is a ‘moment of truth’ and may invoke feelings of hospitableness. Physical environments and staff behaviour deliver ‘clues’ that may result in the experience of hospitality. The focus in a reception area may be on mitigation of risks, or on a hospitable atmosphere, with either a host or a security officer at the entrance. However, the division of tasks to either the pleasing host or the controlling security officer to a certain extent disavows the overlap between perceptions of hospitality and safety. This exploratory qualitative study combines a group interview with three managers responsible for hospitality and security in reception areas and Critical Incidents by staff and visitors (N = 51). Thematic coding was based on The Egg Aggregated Model and the Experience of Hospitality Scale. Results show that hospitality and safety are indeed two sides of the same coin. Usually people do accept security measures, provided that staff act in a hospitable way. A lack of security measures may seem ‘inviting’, but also decreases the perception of care for your visitor, and may cause uncertainty and therefore decrease comfort. A correct risk perception, flexible appliance of security measures, and a friendly approach connect aspects of ‘safe’ and ‘hospitable’ sentiments.


Author(s):  
Dominique Maurel

La communication présente des résultats d’une étude qualitative sur l’utilisation de systèmes d’information par des cadres intermédiaires d’une municipalité québécoise dans la résolution de situations de travail. Les résultats démontrent la nécessité de mieux intégrer les processus archivistiques aux systèmes d’information organisationnels, lesquels soutiennent la réalisation des processus d’affaires.This paper presents the results of a qualitative study on the use of corporate information systems by middle managers in a Quebec municipality in the course of their work. Results show the need for more archival process integration in current corporate information systems that support the execution of business processes.


2017 ◽  
Vol Volume 10 ◽  
pp. 365-374 ◽  
Author(s):  
Filipa Markotic ◽  
Davorka Vrdoljak ◽  
Marijana Puljiz ◽  
Livia Puljak

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