scholarly journals Trust and Reputation in the Sharing Economy: Toward a Peer-to-Peer Ethics

2020 ◽  
Vol 28 ◽  
Author(s):  
Soraj Hongladarom

The sharing economy and peer-to-peer business relationships using information technology has become moreimportant in today’s world. For the sharing economy to work, however, trust and reputation are cruciallyimportant. I argue that the gathering of personal data needs to be accompanied by safeguards providing aguarantee of privacy rights. This argument will be based on a sketch of a theory called ‘peer-to-peer ethics.’Basically, the idea is that what constitutes the ground for normativity is something that is agreed upon byeveryone involved. In short, what is considered to be ‘good’ is whatever contributes to bringing about thedesired goal of the community. This is a very familiar and ancient view on normative concepts, but, as I argue,one that deserves to be taken seriously especially as we enter into an intricately globalized world of ethicswhere worldviews clash with one another.

2018 ◽  
Author(s):  
Mircea Zloteanu ◽  
Nigel Harvey ◽  
David Tuckett ◽  
Giacomo Livan

The Sharing Economy (SE) is a growing ecosystem focusing on peer-to-peer enterprise. In the SE the information available to assist individuals (users) in making decisions focuses predominantly on community generated trust and reputation information. However, how such information impacts user judgment is still being understood. To explore such effects, we constructed an artificial SE accommodation platform where we varied the elements related to hosts’ digital identity, measuring users’ perceptions and decisions to interact. Across three studies, we find that trust and reputation information increases not only the users’ perceived trustworthiness, credibility, and sociability of hosts, but also the propensity to rent a private room in their home. This effect is seen when providing users both with complete profiles and profiles with partial user-selected information. Closer investigations reveal that three elements relating to the host’s digital identity are sufficient to produce such positive perceptions and increased rental decisions, regardless of which three elements are presented. Our findings have relevant implications for human judgment and privacy in the SE, and question its current culture of ever increasing information-sharing.


2019 ◽  
Vol 06 (03) ◽  
pp. 511-532
Author(s):  
I Made Darma ◽  
Putu Jadnya

The development of digital economy has led people to adapt to the use of services in information-technology-based loan or peer-to-peer lending. In early 2019, the V-loan case attracted attention of many people. The case has made debtors depressed, removed from their own houses, etc. Some debtors even were fired from works. In a case, the loan provider misused debtors’ personal data in debtors’ cell phones. The loan provider created WhatsApp groups containing all debtors’ contacts, including the debtors. Then, they uploaded pornographic content. Their objective was to defame debtors. Parties involved in loan agreement should adhere rules and arrange for reasonable loan. To discuss this matter, it is necessary to review agreement based on the Law on Electronic Information and Transaction and the Regulation of Financial Services Authority number 77 of 2016. The study focused on legal protection of parties involving in P2P lending activities. The credit agreement of peer-to-peer lending is considered valid if it is based on Article 47 of the Government Regulation number 82 of 2016. Standard contract must be based on Article 20 of the Regulation of Financial Services Authority number 77 of 2016. Electronic signature is also required based on Article 41 of the Regulation. In addition, the application of information technology and electronic transactions must be carried out based on the principles of legal certainty, benefits, good faith, and the freedom of choice of technology based on Article 3 of Law Number 19 of 2016. Principles and objectives are fundamental elements of legal certainty. Therefore, organizer and the government must protect user of peer-to-peer lending.


2021 ◽  
Vol 12 ◽  
Author(s):  
Mircea Zloteanu ◽  
Nigel Harvey ◽  
David Tuckett ◽  
Giacomo Livan

The growing ecosystem of peer-to-peer enterprise – the Sharing Economy (SE) – has brought with it a substantial change in how we access and provide goods and services. Within the SE, individuals make decisions based mainly on user-generated trust and reputation information (TRI). Recent research indicates that the use of such information tends to produce a positivity bias in the perceived trustworthiness of fellow users. Across two experimental studies performed on an artificial SE accommodation platform, we test whether users’ judgments can be accurate when presented with diagnostic information relating to the quality of the profiles they see or if these overly positive perceptions persist. In study 1, we find that users are quite accurate overall (70%) at determining the quality of a profile, both when presented with full profiles or with profiles where they selected three TRI elements they considered useful for their decision-making. However, users tended to exhibit an “upward quality bias” when making errors. In study 2, we leveraged patterns of frequently vs. infrequently selected TRI elements to understand whether users have insights into which are more diagnostic and find that presenting frequently selected TRI elements improved users’ accuracy. Overall, our studies demonstrate that – positivity bias notwithstanding – users can be remarkably accurate in their online SE judgments.


2021 ◽  
Vol 13 (9) ◽  
pp. 4875
Author(s):  
Barry Hayes ◽  
Dorota Kamrowska-Zaluska ◽  
Aleksandar Petrovski ◽  
Cristina Jiménez-Pulido

This work discusses recent developments in sharing economy concepts and collaborative co-design technology platforms applied in districts and cities. These developments are being driven both by new technological advances and by increased environmental awareness. The paper begins by outlining the state of the art in smart technology platforms for collaborative urban design, highlighting a number of recent examples. The case of peer-to-peer trading platforms applied in the energy sector is then used to illustrate how sharing economy concepts and their enabling technologies can accelerate efforts towards more sustainable urban environments. It was found that smart technology platforms can encourage peer-to-peer and collaborative activity, and may have a profound influence on the future development of cities. Many of the research and development projects in this area to date have focused on demonstrations at the building, neighbourhood, and local community scales. Scaling these sharing economy platforms up to the city scale and beyond has the potential to provide a number of positive environment impacts. However, significant technical and regulatory barriers to wider implementation exist, and realising this potential will require radical new approaches to the ownership and governance of urban infrastructure. This paper provides a concise overview of the state of the art in this emerging field, with the aim of identifying the most promising areas for further research.


2021 ◽  
Vol 13 (9) ◽  
pp. 5095
Author(s):  
Jiang Jiang ◽  
Rui Feng ◽  
Eldon Y. Li

The sharing economy has evolved into a promising business concept that enables individuals to share their idle resources, improving resource utilization efficiency commercially. Recently, it has gained enormous academic attention. However, little concern has been given to the behavior of individual providers on the supply side. This paper aims to uncover the motivational and trust-based providers’ continuance intention of participation in the context of peer-to-peer ride-sharing services. Based on the survey data from 202 providers and the partial least-square analysis, we confirm the mediating effect of attitude in the relationships between participation continuance intention; trust; and three motivational dimensions: economic benefits, social–hedonic value, and sustainability. We further confirm the moderating effects of innovativeness using PROCESS. The results show that economic benefits, social–hedonic value, and sustainability significantly affect providers’ participation continuance intention. Moreover, attitudes toward the sharing economy play a complementary partial-mediating role in the relationships from economic benefits and social–hedonic value to participation continuance intention, which is negatively moderated by innovativeness. Trust does not significantly affect providers’ attitude toward the sharing economy and participation continuance intention in the peer-to-peer ride-sharing context.


2021 ◽  
Vol 4 ◽  
Author(s):  
Vibhushinie Bentotahewa ◽  
Chaminda Hewage ◽  
Jason Williams

The growing dependency on digital technologies is becoming a way of life, and at the same time, the collection of data using them for surveillance operations has raised concerns. Notably, some countries use digital surveillance technologies for tracking and monitoring individuals and populations to prevent the transmission of the new coronavirus. The technology has the capacity to contribute towards tackling the pandemic effectively, but the success also comes at the expense of privacy rights. The crucial point to make is regardless of who uses and which mechanism, in one way another will infringe personal privacy. Therefore, when considering the use of technologies to combat the pandemic, the focus should also be on the impact of facial recognition cameras, police surveillance drones, and other digital surveillance devices on the privacy rights of those under surveillance. The GDPR was established to ensure that information could be shared without causing any infringement on personal data and businesses; therefore, in generating Big Data, it is important to ensure that the information is securely collected, processed, transmitted, stored, and accessed in accordance with established rules. This paper focuses on Big Data challenges associated with surveillance methods used within the COVID-19 parameters. The aim of this research is to propose practical solutions to Big Data challenges associated with COVID-19 pandemic surveillance approaches. To that end, the researcher will identify the surveillance measures being used by countries in different regions, the sensitivity of generated data, and the issues associated with the collection of large volumes of data and finally propose feasible solutions to protect the privacy rights of the people, during the post-COVID-19 era.


Author(s):  
Kirils Dubinins ◽  
Kristīne Mārtinsone

Provision of remote services became relevant all over the world, during the 2020 COVID-19 pandemic. Latvian supervisors were also forced to transfer their practice to the digital space as well. COVID-19 pandemic challenges opened a wider range of opportunities for improvement remote practice. Pandemic also highlighted the risks associated with lack of relevant competences. At the global level over the last decade, risks associated with remote counselling summarized in guidelines, providing professionals with examples of best practice. In Latvia, on other hand, such guidelines have not adopted yet.This study developed with the aim to find out the awareness of Latvian supervisors about the risks (cyber security) of using information technology and the protection of personal data in the conditions created by the COVID-19 pandemic.To find out how Latvian supervisors are aware about the risks of using information technology (cyber security) and personal data protection, a survey conducted among Latvian supervisors and organizing an expert panel discussion, scientific strength of the study ensured by data triangulation.The obtained results allowed to conclude that the COVID-19 pandemic highlighted the need for supervision remote practice, at the same time the research data show that the awareness of Latvian supervisors about the risks of information technology use (cyber security) and personal data protection is medium to low.The results of the research show that in the education of Latvian supervisors it is necessary to allocate place for the acquisition of information technology (cyber security) risk and personal data protection regulation.This research emphasizes the importance of several supervisors’ competences such as digital knowledge and personal data protection, however further research is needed to find the most effective methods how to improve these competences.  


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