Knowledge Sharing by Canadian Non-Profit Organizations (NPOs) with Community Stakeholders

2016 ◽  
Author(s):  
Lisa M. Given ◽  
Dinesh Rathi
Keyword(s):  
Knowledge Sharing ◽  
Text Messaging ◽  
Quantitative Data ◽  
Online Survey ◽  
Non Profit ◽  
Qualitative And Quantitative ◽  
Data Analyses ◽  
Community Stakeholders ◽  
Non Profit Organizations ◽  
Grand Public

This paper presents results of a nation-wide online survey of Canadian Non-Profit Organizations (NPOs) on their knowledge sharing approaches when engaging with the general public, including volunteers and other community stakeholders. The findings presented in this paper are based on qualitative and quantitative data analyses of over 1200 responses received. The findings reveal that NPOs use different approaches such as emails, text-messaging, formal and informal in-person interactions and social media to share knowledge with various community stakeholders. Cet article présente les résultats d'une enquête en ligne à l'échelle nationale auprès d’organismes canadiens sans but lucratif (OSBL) sur leurs approches concernant le partage des connaissances lors de leurs rapports avec le grand public, y compris les bénévoles et d'autres intervenants de la collectivité. Les résultats présentés dans le présent article sont fondés sur l’analyse de données qualitatives et quantitatives provenant de plus de 1200 réponses reçues. Les résultats révèlent que les OSBL utilisent différentes approches telles que le courriel, la messagerie texte, des interactions personnelles formelles et informelles ainsi que les médias sociaux pour partager des connaissances avec divers intervenants communautaires.

Delphi Method in a Digital Age

2018 ◽  
pp. 132-151
Author(s):  
Christine A. Haynes ◽  
Kaye Shelton
Keyword(s):  
Statistical Analysis ◽  
Delphi Method ◽  
Quantitative Data ◽  
Online Survey ◽  
Research Collaboration ◽  
Communication Strategies ◽  
Digital Age ◽  
Research Approach ◽  
Qualitative And Quantitative ◽  
Delphi Studies

With the rapid advancement of online survey tools, research collaboration tools, communication platforms, and statistical analysis tools, the Delphi method is an increasingly popular research approach to gain insight from experts into complex problems or when future-oriented planning is required. This chapter focuses on practical considerations and implications for practice when conducting studies online using the Delphi method. Practical logistics for the management of online Delphi studies explored in this chapter include preparing for a successful study, designing communication strategies, addressing technological considerations, and handling of qualitative and quantitative data.

Non-profit organizations’ use of tools and technologies for knowledge management: a comparative study

2017 ◽  
Vol 21 (4) ◽  
pp. 718-740 ◽  
Author(s):  
Dinesh Rathi ◽  
Lisa M. Given
Keyword(s):  
Knowledge Management ◽  
Comparative Study ◽  
Tool Use ◽  
Quantitative Data ◽  
Qualitative Data ◽  
Free Text ◽  
Content Type ◽  
Non Profit ◽  
Significant Difference ◽  
Non Profit Organizations

Purpose This paper aims to present findings from a study conducted with non-profit organizations (NPOs) in Canada and Australia, focusing on the use of tools and technologies for knowledge management (KM). NPOs of different sizes and operating in different sectors were studied in two large-scale national surveys. The paper is useful to both practitioners in NPOs for understanding tool use for KM activities and to scholars to further develop the KM-NPO domain. Design/methodology/approach Two nation-wide surveys were conducted with Canadian and Australian NPOs of different sizes (i.e. very small to large-sized organizations) and operating in different sectors (e.g. animal welfare, education and research, culture and arts). An analysis of responses explores the use of tools and technologies by NPOs. Respondents identified the tools and technologies they used from nine pre-determined themes (quantitative data) plus an additional category of “other tools” (qualitative data), which allowed for free text responses. The quantitative data were analyzed using both descriptive and inferential statistical techniques and the qualitative data were analyzed using a thematic analysis approach. Findings Quantitative data analysis provides key findings including the popularity of physical, print documents across all NPO sizes and sectors. Statistical tests revealed, for example, there is no significant difference for the same-sized organizations in Canadian and Australian NPOs in the use of tools and technologies for KM activities. However, there were differences in the use of tools and technologies across different sizes of NPOs. The qualitative analysis revealed a number of additional tools and technologies and also provided contextual details about the nature of tool use. The paper provides specific examples of the types of tools and technologies NPOs use. Originality/value The paper has both practical and academic contributions, including areas for future research. The findings on the use of KM tools and technologies by NPOs contribute to the growing body of literature in the KM domain in general and also build the literature base for the understudied KM-NPO domain. NPOs will also find the paper useful in better understanding tools and technological implementation for KM activities. The study is unique not only in the content focus on KM for NPOs but also for the comparative study of activities in two countries.

scholarly journals Three-Capital Approach to the Study of Young People who Excel in Vocational Occupations: A Case of WorldSkills Competitors and Entrepreneurship

2016 ◽  
Vol 3 (1) ◽  
pp. 46-65 ◽  
Author(s):  
Maia Chankseliani ◽  
Susan James Relly
Keyword(s):  
Social Capital ◽  
Human Capital ◽  
Young People ◽  
Quantitative Data ◽  
Psychological Capital ◽  
Capital Social ◽  
Vocational Skills ◽  
Entrepreneurial Motivation ◽  
Qualitative And Quantitative ◽  
Data Analyses

This paper examines the entrepreneurial inclinations of young people who achieved excellence in vocational occupations. We propose a three-capital approach to the study of entrepreneurship. Relying on the existing theories and original qualitative and quantitative data analyses, findings from interviews with 30 entrepreneurial and 10 non-entrepreneurial WorldSkills competitors show that psychological capital, social capital and human capital can be combined to explore how young people who excel in vocational occupations develop entrepreneurial mindsets. We show that training for and participation in the largest vocational skills event globally - WorldSkills competition - develops selected aspects of three capitals. However, we also discover that the entrepreneurial motivation precedes competitors' involvement with WorldSkills.

scholarly journals Responding to the Multifaceted COVID-19 Crisis: The Case of Mumbai, India

2021 ◽  
pp. 146499342110304
Author(s):  
Maren Duvendack ◽  
Lina Sonne
Keyword(s):  
Knowledge Sharing ◽  
Systems Thinking ◽  
Complexity Theory ◽  
Informal Sector ◽  
Non Profit ◽  
Economic Survival ◽  
Non Profit Organizations ◽  
The City

COVID-19 has severely impacted the society not only in terms of health but also in terms of economic survival of individuals. Unless adequate support is provided, the pandemic will have long-lasting effects, especially on the lives of the most vulnerable, often working in the informal sector. In this article, we present a case study drawing on systems thinking and complexity theory, outlining how the city of Mumbai has responded to COVID-19. We find a multifaceted scenario where non-profit organizations, businesses and citizen volunteers operate alongside government bodies to support Mumbai’s population to overcome this pandemic. We provide broader policy lessons, as well as more specific lessons in relation to particular actors, from the first wave of the pandemic stressing the importance of becoming ‘systems thinkers’ and highlighting the importance of forming new partnerships and exploring new modes of knowledge sharing to effectively respond to crises.

Knowledge sharing in NGOs: the importance of the human dimension

Kybernetes ◽  
2019 ◽  
Vol 49 (1) ◽  
pp. 182-199
Author(s):  
Alexandra Zbuchea ◽  
Loredana Ivan ◽  
Sotiris Petropoulos ◽  
Florina Pinzaru
Keyword(s):  
Knowledge Transfer ◽  
Knowledge Sharing ◽  
Third Sector ◽  
Human Dimension ◽  
Content Type ◽  
Non Profit ◽  
Cross Cultural Study ◽  
Beliefs And Values ◽  
Non Profit Organizations ◽  
The Impact

Purpose The purpose of this paper is to show the way the human dimension influences the adoption and usage of the knowledge transfer in non-profit organizations (NGOs). Previous research on the topic focused mainly on the organizational and technical aspects (i.e. organizational culture, processes and technology), lacking a consistent approach of the human dimension. Therefore, this paper goes beyond the multiplying effect of the organizational and technical factors in the development of knowledge transfer and investigates the impact of human beliefs and actions on the practices of knowledge sharing in the NGOs. Design/methodology/approach This paper investigates the above-mentioned topics of the importance of the human aspect in the knowledge sharing adoption, and development of the NGOs by use of a cross-cultural study based on a questionnaire that conducted in Romania and Greece. Findings This study emphasizes the importance of the human dimension in the practice of the knowledge sharing of the non-profit organizations, proving that the adoption of such practices depends on the beliefs of the NGOs employees on the topic, and on their degree of exposure to international activities. Practical implications The results of this study provide valuable incentive to the managers of the non-profit organizations to pay more attention to the beliefs and values of their employees in adopting knowledge sharing practices. Originality/value This paper is valuable to the academics and practitioners in search of reliable data on the impact of the human dimension on the adoption and usage of knowledge management in the Third Sector, filling an existing gap of the literature on the topic.

scholarly journals A Study on the Effects of Authentic Leadership on Psychological Capital and Knowledge Sharing in China Association for NGO Cooperation

2015 ◽  
Vol 65 (s2) ◽  
pp. 115-129 ◽  
Author(s):  
Lu Mingyuan ◽  
Li Geng
Keyword(s):  
Knowledge Sharing ◽  
Leadership Style ◽  
Authentic Leadership ◽  
Psychological Capital ◽  
Business Success ◽  
Success Factor ◽  
Non Profit ◽  
Retrieval Rate ◽  
Practical Operation ◽  
Non Profit Organizations

Regardless of public sectors, private enterprises, or non-profit organizations, breach of good faith and violation of regulation are emerging endlessly in past years. A genuine and honest leader is a key success factor in maintaining organizational running. Authentic leadership is regarded as the foundation of business success. An authentic leader applies positive morality and has the highmorality and value behaviors and languages be the paradigm. It is considered in this study that a non-profit organization could effectively affect the first-line administrators and organizational volunteers, through a leader’s authentic leadership style, transform the degree of psychological capital and knowledge sharing intention and further enhance the operating performance of the non-profit organization. The leaders and administrators in China Association for NGO Cooperation, as the research samples, are distributed the questionnaires, and 428 valid copies are retrieved, with the retrieval rate 71%. The research results are summarized as following. 1. Authentic leadership shows significant correlations with psychological capital. 2. Psychological capital reveals remarkable correlations with knowledge sharing. 3. Authentic leadership presents notable correlations with knowledge sharing. 4. Psychological capital appears mediating effects on the relation between authentic leadership and knowledge sharing. This study intends to discuss whether authentic leaders in non-profit organizations could enhance the employees willing to actively share knowledge through psychological capital, provide reference opinions for the practical operation of non-profit organizations, and propose suggestions for possible directions.

Impact of cleanliness on the productivity of employees

Facilities ◽  
2018 ◽  
Vol 36 (9/10) ◽  
pp. 442-459 ◽  
Author(s):  
Mirte Horrevorts ◽  
Johan Van Ophem ◽  
Paul Terpstra
Keyword(s):  
The Netherlands ◽  
Online Survey ◽  
Ambient Air ◽  
Online Questionnaire ◽  
Content Type ◽  
Non Profit ◽  
Office Environment ◽  
Particle Counts ◽  
Non Profit Organizations ◽  
Office Environments

Purpose The purpose of this paper is to investigate whether the cleanliness of a work environment has influence on the productivity of employees working in office environments of non-profit organizations in The Netherlands. Design/methodology/approach In the study, an online survey (including questions about the perceived cleanliness) and two objective cleanliness assessment methods (particle counts and surface cleanliness) are used. The data are collected using an online questionnaire to determine the workers’ perception (of productivity and cleanliness) and to measure the cleanliness (visual assessment of the surface cleanliness and measured [dust] particle counts in the ambient air) at five different non-profit organizations in The Netherlands. Findings It is found that a higher objective cleanliness correlates significantly with a higher perceived productivity of employees working in office environments of non-profit organizations in The Netherlands. A higher measured cleanliness also correlates significantly with a higher work satisfaction level of employees working in office environments. Finally, a significant correlation is found between the satisfaction of employees with their work as a whole and the perceived productivity of the employees; a higher satisfaction leads to a higher perceived productivity. Research limitations/implications The cleanliness is measured in five non-profit organizations, so it is not possible to draw any strong generalization. Future studies are needed to confirm or contradict the findings in this research. Practical implications The results highlight the aspects of the cleanliness in the office environment that influence the perceived productivity. This concerns the measured cleanliness. Employees evaluate their own productivity lower at a higher level of particle counts in the ambient air in the office environment and when more dirt and stain are found on the surface (lower surface cleanliness). In response to these findings, it is recommended to carry out regular cleaning activities in the office environment where the employees perform their work. Overall, to maintain or achieve maximum personal productivity, a clean office environment is important. Originality/value This research is the first to identify the relationship between perceived productivity and measured cleanliness of the office environment.

Integrating Mentees in Mentoring Activities

2018 ◽  
pp. 182-196
Author(s):  
El-Hussein A. Y. Aly
Keyword(s):  
Quantitative Data ◽  
Classroom Practices ◽  
Classroom Observations ◽  
Mentoring Program ◽  
Structured Interviews ◽  
Qualitative And Quantitative ◽  
Data Analyses ◽  
New Curriculum ◽  
Post Test ◽  
Experimental Group

This chapter investigates the effect of integrating mentees in mentors' activities. After introducing a new curriculum followed by induction and mentoring program, few instructors were not able to cope with the change. They were invited to join a study on the effect of mentoring. Out of a list of 13 instructors, 8 were selected and assigned randomly to control and experimental groups. The experimental group were asked to join their mentors and participate in some mentoring activities. That experience allowed them to reflect upon their performance and improve their classroom practices. Post-test classroom observations indicated a statistically significant change in the experimental group's classroom practices. To confirm the results, semi-structured interviews were conducted with the four teachers of the experimental group. Both qualitative and quantitative data analyses confirm the hypothesis, and attract more attention to the intricate relationship between mentors and mentees.

Every Task its Tool, Every Tool its Task: Social Media Use in Canadian Non-Profit Organizations

2016 ◽  
Author(s):  
Dinesh Rathi ◽  
Lisa Given ◽  
Eric Forcier ◽  
Sarah Vela
Keyword(s):  
Social Media ◽  
Knowledge Management ◽  
Online Survey ◽  
Non Profit ◽  
Médias Sociaux ◽  
Social Media Platforms ◽  
Non Profit Organizations ◽  
Use Of Social Media ◽  
Medias Sociaux ◽  
Insight Into

This paper presents emerging results of a national online survey of Canadian Non-Profit Organizations (NPOs) on their perception and use of social media, and their role for the purpose of Knowledge Management (KM). Based on results from the first 320 respondents spanning across local and provincial boundaries, these findings provide insight into what social media platforms are preferred by these organizations, what tasks they are used for and the tasks for which these tools are considered most effective.Cet article présente les résultats d’une enquête nationale effectuée en ligne auprès des organismes canadiens sans but lucratif (OSBL), les interrogeant sur leur compréhension et leur utilisation des médias sociaux, et le rôle de ceux-ci dans la gestion des connaissances. Sur la base des données obtenues auprès des 320 premiers répondants, se situant par-delà les frontières locales et provinciales, ces résultats permettent de comprendre quelles sont les plates-formes de médias sociaux préférées par ces OSBL, pour quelles tâches elles sont utilisées et pour quelles tâches ces outils sont considérés comme les plus efficaces.

scholarly journals Improving the students’ writing proficiency through collaborative writing Method

2019 ◽  
Vol 1 (1) ◽  
pp. 63-76
Author(s):  
Ismail Ismail ◽  
Ramadhan Ramadhan
Keyword(s):  
High School ◽  
Knowledge Sharing ◽  
Quantitative Data ◽  
Teaching And Learning ◽  
Qualitative Data ◽  
Language Use ◽  
Collaborative Writing ◽  
Writing Proficiency ◽  
Qualitative And Quantitative ◽  
Second Year

Purposes: The objective of the research was intended to know the improvement of the students’ proficiency in writing through collaborative writing method at second year students’ of SMA Muhammadiyah Kalosi, Enrekang regency. Methodology: The method of this research is classroom action research consisted of two cycles. The population of this research is all students grade eight at Senior high school; they were 350 students and as a sample of this research consist of ten percent from the population. There were two kinds of data on this research namely qualitative and quantitative. Qualitative data showed that students’ interest in writing descriptive because they can write collaboratively, knowledge sharing and critical thinking in teaching and learning process. Quantitative data showed us the improvement from the first up to the last test, the improvement occurred continuously. Findings: The finding of the research was students’ improvement in cycle I of content was17.25% became 19.37%. The students’ improvement of organization was 19.71% in cycle 1 and it became 20.42% in cycle 2. The students’ improvement of vocabulary was 13.54% in cycle 1 and it became 14.09% in cycle 2. The students’ improvement of language use was 14.71% in cycle 1 and it became 16.63% in cycle 2, and the students’ improvement of mechanics was 3.42% in cycle 1 and it became 3.72% in cycle 2. Implication: It describes us that there was an improvement on students’ proficiency by implementing collaborative writing method.

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