Access to Information for Small Business Managers: Examination of Some Strategies and Values

Author(s):  
France Bouthillier

Understanding how specific groups of users access information is central for developing adequate library and information services and systems. The paper presents preliminary and partial results of a study on the information needs of small business managers and their information service requirements. The study aimed at identifying a service model that would fit the needs and requirements. . .

1979 ◽  
Vol 1 (5) ◽  
pp. 285-289 ◽  
Author(s):  
Bjorn V. Tell

The developing countries arc emulating the industrialized countries when setting up information services to cater for their information needs. However, the traditional infrastruc ture of service organisations may not be the best model for supporting easy and speedy access to information. A different approach is argued, founded upon the enthusiasm with which many developing countries have taken to online systems when demonstrated there. A model for a ministerial information network is proposed as part of a "social intel ligence function" of the country. It is proposed that Unesco and UNIDO should set up regional "centres of excellence" according to this model for developing countries.


2014 ◽  
Vol 687-691 ◽  
pp. 1966-1969 ◽  
Author(s):  
Qiu Dong Yu ◽  
Yun Chen Tian ◽  
Xu Feng Hua

With the advent of the third information revolution, the internet of things (IOT) and cloud computing, as the representative of the emerging field of information technology, began in force. As an important part of the information, agricultural information has opportunities and challenges. The current agricultural information service information integration is low, real-time information is not enough, personalized service issues is incomplete. This paper proposes an integrated agricultural information service model IOT building programs and cloud computing. The program implements networking technology and cloud computing technology docked in the field of agricultural information service, a better solution to the shortage of agricultural information service in the presence of current, reducing the threshold for the use of agricultural information services, improving the efficiency of agricultural information services.


2015 ◽  
Vol 10 (4) ◽  
pp. 143 ◽  
Author(s):  
Jerome Idiegbeyan-ose ◽  
Olalekan Adekunjo ◽  
Promise Ilo ◽  
Frederick Odion

Abstract Objective – This paper examines the availability of Library and Information Services in a rural community using as a case study the community of Ewatto in Esan South East Local Government Area of Edo State in Nigeria Methods – Questionnaires were distributed by hand in each of Ewatto’s eighteen villages. Results – The survey found that the information needs of Ewatto rural dwellers are in the areas of health, occupation, politics, as well as family and education. Their major sources of information include town criers, oral information from neighbours and newspapers. The major challenges hindering information availability include absence of libraries and information service centres, lack of internet connectivity and poor attitude of rural extension workers. Conclusion – For any nation to develop maximally, rural communities must be provided with adequate, relevant, and up-to-date information, the authors recommend the establishment of a library and information centre in Ewatto.


Author(s):  
Tatyana Yu. Rodina ◽  

This article analyzes the provisions of the Russian legislation regulating the restrictions of the constitutional right to information. It is shown that access to information is not personal, but of a state-civil nature, and therefore, while respecting the freedom of everyone to meet their information needs, it is necessary to observe the equality of subjects, ensuring an objective right to access information. This is impossible without the legislative consolidation of the duty of every state official to observe official secrets. In this connection, the author's definition of this legal institution is proposed, and the information regulated by this legal regime is indicated. Two new types of official secrets are also proposed: official civil secrets and official municipal secrets, which define the norms in which it is advisable to include these concepts. In this regard, it is necessary to make changes in the conceptual apparatus of federal laws regulating civil and municipal services.


2020 ◽  
Vol 11 (4) ◽  
pp. 300-304
Author(s):  
Nasrin Aliasghari

Human being has always faced different critical situations and unpredictable events such as floods, earthquakes and terrible infectious diseases such as cholera, plague, tuberculosis and influenza. However, it is believed that the Coronavirus (Covid-19) has been the most shocking pandemic that led to destructive effects in all geographical areas of the world and all aspect of terrestrial life. The governments increasingly enact quarantines, curfews, closures, and other restrictive controls against the countries, citizens, and institutions and deploy their facilities to tackle the infection and prevent its spread (1). Amid the anxiety of lock downs and the cancellation of educational programs around the world, researcher support has not stopped, and a group of knowledge brokers, led by librarians and medical informantionists, are constantly providing information services. Information is an urgent and essential commodity in any crisis. Therefore, librarians and information experts have to be always prepared to meet the information needs of society and provide the users with access to information.


Mousaion ◽  
2021 ◽  
Vol 39 (2) ◽  
Author(s):  
Anna Ngula ◽  
Connie Bitso

The study that directed this article investigated the information needs of parents of children with albinism (CWA) in the Khomas region, and determined information services that are appropriate for people with albinism (PWA) in the Khomas region of Namibia, in order to inform the possible design of their information services. Considering PWA as a marginalised user group living under precarious circumstances in Africa, and in the interest of an inclusive information service, a study on information needs was conducted on PWA in the Khomas Region, Namibia. It was conducted within the interpretivism paradigm, following a qualitative research approach, and interviews were conducted with six parents of CWA. In addition, two representatives from organisations that deal with the plight of PWA in Namibia were interviewed as organisational participants (OP). The following information needs were identified in the study: eye-and-skin-related information needs; information on what albinism is; the causes of albinism; information on how to register for the disability grant; and education-related information. The study also revealed that the information needs of parents of CWA differ at each level of the child’s growth. For example, parents stressed needing additional information because as children grow up new needs emerge. OP indicated that they use the following platforms to disseminate information to PWA: radio stations in local languages, community meetings, their websites, and the distribution of flyers in English.  


Libri ◽  
2017 ◽  
Vol 67 (3) ◽  
Author(s):  
Samuel Mojapelo ◽  
Luyanda Dube

AbstractDaunting backlogs in terms of the library and information resource-provision in communities remain a stumbling block for all people, particularly youths, to have equitable access to information as a commodity to satisfy their dynamic and diverse ever-evolving information needs. In South Africa, the system of ruling called apartheid, also known as separate development, was officially nullified by the first democratic elections in 1994. All people including those in under-served rural communities need equitable access to information in varied formats for personal growth and development however, in the library and information services (LIS) sector, existing divisions, barriers or boundaries impede diverse users with wide-ranging information needs to fulfil them. User groups of libraries are currently divided along the still-prevailing historical divisions, an example being how university libraries are traditionally intended to cater for the information needs of their students, academics and administrative staff. Despite fulfilling their teaching needs, university libraries are also expected to cater for the research needs of students and academics to fulfil research projects, presenting university libraries as existing solely for teaching and research purposes. The key findings of the study are that most LIS are still distinctly divided with regard to their user-groups and ecosystems, with collaborations and partnerships very minimal in the LIS sector in South Africa. The study concludes that these distinct divisions deny multiple users the opportunity to equitably access information resources to meet their information needs daily. The study recommends that, based on the literature review, a holistic interconnected complex network of libraries working and existing as an ecosystem can be a viable solution to provision of LIS in resource-poor rural South African communities where there is inadequate resource-provision. The study also recommends borderless and seamless access to all libraries to enable multiple and diverse users to satisfy their dynamic and ever-changing information needs.


2021 ◽  
Vol 8 (2) ◽  
pp. 293
Author(s):  
Muhamad Sidik ◽  
Bambang Gunawan ◽  
Dina Anggraini

<p class="Abstrak"><span lang="IN">Permintaan layanan informasi pada suatu bagian dalam satu perusahaan tentu menjadi sebuah kegiatan yang rutin terjadi, namun jika permintaan layanan informasi dilakukan dalam jumlah yang banyak dan waktu yang padat tentu akan menjadi sebuah masalah. Untuk menangani permasalahan menumpuknya permintaan layanan informasi </span>seperti keluhan pelanggan, permintaan data konsumen, pelayanan nasabah baru, dan permasalahan serupa maka <span lang="IN">banyak diterapkan pengembangan asisten virtual atau biasa disebut dengan <em>chatbot</em>.</span><em><span lang="IN">Chatbot</span></em><span lang="IN"> merupakan suatu aplikasi asisten virtual yang mampu melakukan interaksi secara langsung kepada setiap pesan yang masuk tanpa perlu menunggu operator untuk membaca dan membalas pesan-pesan tersebut, sehingga <em>chatbot</em> merupakan solusi yang dinilai efektik untuk menangani permasalahan dalam permintaan layanan informasi yang menumpuk. Selain itu, pengembangan <em>chatbot </em>juga berguna untuk </span>memberikan layanan pemberian informasi yang lebih responsif bagi kolektor <span lang="IN">perusahaan. Pada penelitian ini, dilakukan pembuatan suatu aplikasi <em>chatbot </em>dengan <em>platform </em>LINE menggunakan metode <em>extreme programming </em>dan startegi <em>forward chaining </em>yang bertujuan untuk memenuhi kebutuhan informasi bagi kolektor di PT. Indomobil Finance Indonesia serta melakukan penghematan terhadap biaya operasional yang dikeluarkan oleh PT. </span>IMFI (<span lang="IN">Indomobil Finance Indonesia</span>)<span lang="IN">. Hasil dari pengembangan sistem berjalan pada layanan informasi kolektor PT. </span>IMFI (<span lang="IN">Indomobil Finance Indonesia</span>)<span lang="IN"> menghasilkan sebuah aplikasi <em>chatbot </em>berbasis LINE. Hasil dari pengujian <em>blackbox testing </em>serta <em>user acceptance test</em> menghasilkan </span>persentase<span lang="IN"> keberhasilan aplikasi Chatbot Kolektor mencapai 95%, dan presentase kegagalan aplikasi 5%, angka tersebut menunjukkan bahwa proses pembuatan aplikasi <em>chatbot </em>untuk memenuhi kebutuhan layanan informasi bagi kolektor PT. Indomobil Finance Indonesia berhasil dilakukan dan seluruh fungsional berjalan sesuai dengan yang diharapkan.</span></p><p> </p><p class="Judul2"><strong><em>Abstract</em></strong></p><p class="Abstract"><em><span lang="IN">Requests for information services at a certain point in a company are certainly a routine activity, but if requests for information services are carried out in large numbers and at a tight time, it will certainly be a problem. To deal with the problem of accumulating requests for information services </span>As customer complaints, request for data, consumer demand service, new borrowers and problems like it so<span lang="IN">, the development of virtual assistants, commonly known as chatbots, is applied. Chatbot is a virtual assistant application that is able to interact directly with every incoming message without the need to wait for the operator to read and delete the messages, so chatbot is a solution that can solve problems in accumulating information service requests. In addition, chatbot development is also useful for </span>p<span lang="IN">roviding services </span>to be<span lang="IN"> more responsive </span>for the<span lang="IN"> collector </span>of the <span lang="IN">company. In this study, a chatbot application was made with the LINE platform using the extreme programming method and forward chaining strategy which has the intention of meeting information needs </span>by<span lang="IN"> collectors at PT. </span>IMFI (<span lang="IN">Indomobil Finance Indonesia</span>)<span lang="IN"> and make savings on operational costs incurred by PT. </span>IMFI (<span lang="IN">Indomobil Finance Indonesia</span>)</em><span lang="IN"><em>. The results of the development of the system running on the collector information service of PT. Indomobil Finance Indonesia produces a LINE-based chatbot application. The results of the blackbox testing and user acceptance test resulted in a successful presentation of the Collector's Chatbot application reaching 95%, and the percentage of application failure was 5%, this figure shows that the process of making a chatbot application to meet the information service needs of PT. Indomobil Finance Indonesia was successfully carried out and all functions were running as expected.</em></span></p><p class="Abstrak"> </p>


2020 ◽  
Vol 6 (1) ◽  
pp. 62
Author(s):  
Novi Andriati ◽  
Riki Maulana

Tujuan penelitian yaitu menghasilkan model layanan informasi tentang bahaya seks bebas pada siswa SMA Walisongo Pontianak. Penelitian ini menggunakan metode Research and Development (R&D). Dari hasil uji coba lapangan pemahaman bahaya seks bebas siswa SMA mengalami perkembangan setelah mengikuti kegiatan layanan informasi. Keseluruhan nilai asymp sig 0,028 < 0,05 maka Ho ditolak dan Ha diterima, sehingga dapat disimpulkan bahwa layanan informasi efektif untuk meningkatkan pemahaman bahaya seks bebas siswa. Saran: penggunaan model layanan informasi sebaiknya dapat dimulai dengan mendiagnosa secara cermat kondisi objektif siswa yang akan dijadikan sebagai anggota kegiatan, sekolah diharapkan dapat memanfaatkan program bimbingan konseling, terutama layanan informasi sebagai rujukan dalam mengembangkan kebijakan bagi siswa khususnya dalam bidang pribadi dan sosial siswa di SMA Walisongo Pontianak. Oleh sebab itu, sekolah perlu menyiapkan sarana prasarana yang dibutuhkan untuk media yang digunakan dalam memberikan layanan informasi.__________________________________________________________The purpose of the research is to produce a model of information service about the danger of free sex in Walisongo high school students Pontianak. This research uses the Research and Development (R&D) method. From field trials to understand the dangers of free sex, high school students develop after following information service activities. Overall value of Asymp sig 0.028 < 0.05 then Ho rejected and Ha accepted, so it can be concluded that the information service is effective to increase the understanding of free sex danger students. Suggestion: The use of the information service model should be initiated by careful diagnosis of the objective conditions of the students who will be used as a member of the activities, the school is expected to utilize counseling programs, especially information services as a reference in developing the policy for students especially in the personal and social field of students in high school Walisongo Pontianak. Therefore, the school needs to prepare the infrastructure needed for the media used in providing information services.


2021 ◽  
Vol 16 (3) ◽  
pp. 105-121
Author(s):  
Sedigheh Khani ◽  
Sirous Panahi ◽  
Ali Pirsalehi ◽  
Ata Pourabbasi

Objective – Evidence based medical education requires supportive information services to facilitate access to the needed educational evidence. Information services designed specifically for evidence based medical education are limited or locally developed for educational units. For librarians to have an opportunity to cooperate efficiently with medical educators in evidence based medical education, they require an empirical prototype for transmission of clinical evidence at the right place and the right time. Therefore, there is a need to recognize types of information services which support evidence based medical education. The purpose of this review is to identify implementation trends of evidence based educational information services. Methods – We found related studies by implementing search strategies in PubMed, EMBASE, Web of Science, Scopus, LISTA, and Google Scholar with keywords like: evidence based medical education, information services, and library services. We used reference-checking and citation-checking of related articles for completing the process of locating relevant articles. After employing inclusion and exclusion criteria, we selected 11 articles for inclusion in the review and analyzed them using a narrative review technique. Results – After analyzing the results of the included studies, we identified two elements categorized as program development and five elements categorized as implementation trend. Prerequisites of program and the process of designing were essential parts of program development of information services. Schedule and type of access, how to receive educational-clinical questions, information services types, responding time, and providing evidence based outputs were the elements of the implementation process of educational supported information services.  Conclusion – Designing an evidence based educational information service strongly depends on the information needs of learners at each educational level. Schedule and type of access to information service, time of responding to the received query, and preparation of evidence based output are essential factors in designing practical educational-developed information services.


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