scholarly journals Gifts, Contexts, Means, and Ends Differing: Informing Task Scenarios to Serve Knowledge Workers’ Needs in Dynamic Complex Settings

10.28945/4667 ◽  
2020 ◽  
Vol 23 ◽  
pp. 119-145
Author(s):  
Ulrich Schmitt ◽  
Grandon Gill
Keyword(s):  
Design Science ◽  
Knowledge Workers ◽  
Science Research ◽  
Future Research ◽  
Primary Concern ◽  
Digital Platform ◽  
Means And Ends ◽  
Alternative Scenarios ◽  
Complex Settings ◽  
Viable System

Aim/Purpose: As traditional Knowledge Management (KM) struggles to support the personal needs of knowledge workers in a new era of accelerating information abundance, we examine the shortcomings and put forward alternative scenarios and architectures for developing a novel Personal KM System (PKMS). Background: While prior publications focused on the complementing features compared to conventional dynamic KM models, our emphasis shifts to instantiating a flourishing PKMS community supported by a Digital Platform Ecosystem. Methodology: Design science research focusing on conceptual analysis and prototyping. Contribution: The PKMS concept advances the understanding of how digital platform communities may serve members with highly diverse skills and ambitions better to gainfully utilize the platform’s resources and generative potential in their personal and local settings. Findings: We demonstrate how the needs to tackle attention-consuming rising entropy and to benefit from generative innovation potentials can be addressed. Future Research: As this article has iteratively co-evolved with the preparing of a PKMS implementation, business, and roll-out plan, the prototype’s testing, completion, and subsequent migration to a viable system is of primary concern.

scholarly journals From Ignorance Map to Informing PKM4E Framework: Personal Knowledge Management for Empowerment

10.28945/3984 ◽  
2018 ◽  
Keyword(s):  
Knowledge Management ◽  
Design Science ◽  
Knowledge Workers ◽  
Rapid Development ◽  
Science Research ◽  
Knowledge Bases ◽  
Personal Knowledge ◽  
Future Research ◽  
Development Platform ◽  
Personal Knowledge Management

Aim/Purpose: [This Proceedings paper was revised and published in the 2018 issue of the journal Issues in Informing Science and Information Technology, Volume 15] The proposed Personal Knowledge Management (PKM) for Empowerment (PKM4E) Framework expands on the notions of the Ignorance Map and Matrix for further supporting the educational concept of a PKM system-in-progress. Background: The accelerating information abundance is depleting the very attention our cognitive capabilities are able to master, one key cause of individual and collective opportunity divides. Support is urgently needed to benefit Knowledge Workers independent of space (developed/developing countries), time (study or career phase), discipline (natural or social science), or role (student, professional, leader). Methodology: The Design Science Research (DSR) project introducing the novel PKM System (PKMS) aims to support a scenario of a ‘Decentralizing KM Revolution’ giving more power and autonomy to individuals and self-organized groups. Contribution: The portrayal of potential better solutions cannot be accommodated by one-dimensional linear text alone but necessitates the utilization of visuals, charts, and blueprints for the concept as well as the use of colors, icons, and catchy acronyms to successfully inform a diverse portfolio of audiences and potential beneficiaries. Findings: see Recommendation for Researchers Recommendations for Practitioners: The PKM4E learning cycles and workflows apply ‘cumulative synthesis’, a concept which convincingly couples the activities of researchers and entrepreneurs, and assists users to advance their capability endowments via applied learning. Recommendation for Researchers: In substituting document-centric with meme-based knowledge bases, the PKMS approach merges distinctive voluntarily shared knowledge objects/assets of diverse disciplines into a single unified digital knowledge repository and provides the means for advancing current metrics and reputation systems. Impact on Society: The PKMS features provide the means to tackle the widening opportunity divides by affording knowledge workers with continuous life-long support from trainee, student, novice, or mentee towards professional, expert, mentor, or leader. Future Research: After completing the test phase of the PKMS prototype, its transformation into a viable PKM system and cloud-based server based on a rapid development platform and a noSQL-database is estimated to take 12 months.

scholarly journals A Back-Casting Knowledge Management Vision for a Digital Platform Ecosystem in Support of Thrivable Communities of Knowledge Workers

10.31355/67 ◽  
2020 ◽  
pp. 92-109
Author(s):  
Ulrich Schmitt
Keyword(s):  
Knowledge Management ◽  
Design Science ◽  
Knowledge Workers ◽  
Critical Mass ◽  
Science Research ◽  
Well Being ◽  
Stage Design ◽  
Digital Platform ◽  
Individual Knowledge ◽  
New Perspective

Aim/Purpose This year marks the 75th anniversary of an article titled ‘As we may think’. It envisioned the ‘Memex’ as a personal device affording the productive use of the accumulated human knowledge. It also allowed for the integration of own augmentations able to be effectively shared with the ‘Memexes’ of others. This article follows up on Vannevar Bush’s still unfulfilled aspiration as well as on current unsustainable Knowledge Management (KM) states. What would be today’s impact and gestalt of such a digital innovation, and how can it be implemented to serve the well-being of humanity? Background To answer these questions, we are drafting a Vision for a ‘Memex’-inspired novel decentralized Knowledge Management System. Its aim is to strengthen the capabilities and autonomy of individual knowledge workers to become collaborative contributors to and beneficiaries of institutional and societal performances. Methodology The vision elements are rooted in an advanced-stage design science research project and its conceptualization and prototyping of a novel decentralized KM system. Findings The new perspective taken accounts for notions of entropy, generativity, trans-disciplinarity, and sustainability and aims for a digital platform ecosystem which affords clients with highly diverse skills and ambitions to gainfully utilize its resources and generative potential in their personal and local contexts. Impact on Society With its focus on a sustainable development path to benefit knowledge workers, the back-casting vision methodology applied demonstrates its potential to share the envisaged KM prospects with a wider critical mass of stakeholders as a prerequisite for creating the respective decentralized, more generative KM reality.

scholarly journals From Ignorance Map to Informing PKM4E Framework: Personal Knowledge Management for Empowerment

10.28945/4017 ◽  
2018 ◽  
Vol 15 ◽  
pp. 125-144
Author(s):  
Ulrich Schmitt
Keyword(s):  
Knowledge Management ◽  
Design Science ◽  
Knowledge Workers ◽  
Rapid Development ◽  
Science Research ◽  
Knowledge Bases ◽  
Personal Knowledge ◽  
Future Research ◽  
Development Platform ◽  
Personal Knowledge Management

Aim/Purpose: The proposed Personal Knowledge Management (PKM) for Empowerment (PKM4E) Framework expands on the notions of the Ignorance Map and Matrix to support the educational and informing concept of a PKM system-in-progress. Background: The accelerating information abundance is depleting the very attention our cognitive capabilities are able to master, contributing to widening individual and collective opportunity divides. Support is urgently needed to benefit Knowledge Workers irrespective of space (developed/developing countries), time (study or career phase), discipline (natural or social science), or role (student, professional, leader). Methodology: The Design Science Research (DSR) project conceptualizing the PKM System (PKMS) aims to support a scenario of a ‘Decentralizing KM Revolution’ giving more power and autonomy to individuals and self-organized groups. Contribution: The informing-science-related approach synthesizes and visualizes concepts related to ignorance and entropy, learning and innovation, chance discovery and abduction to inform diverse audiences and potential beneficiaries. Findings: see Recommendation for Researchers Recommendations for Practitioners: The PKM4E learning cycles and workflows apply ‘cumulative synthesis’, a concept which convincingly couples the activities of researchers and entrepreneurs and assists users to advance their capability endowments via applied learning. Recommendation for Researchers: In substituting document-centric with meme-based knowledge bases, the PKMS approach merges distinctive voluntarily shared knowledge objects/assets of diverse disciplines into a single unified digital knowledge repository and provides the means for advancing current metrics and reputation systems. Impact on Society: The PKMS features provide the means to tackle the widening opportunity divides by affording knowledge workers with continuous life-long support from trainee, student, novice, or mentee towards professional, expert, mentor, or leader. Future Research: After completing the test phase of the PKMS prototype, its transformation into a viable PKM system and cloud-based server based on a rapid development platform and a noSQL-database is estimated to take 12 months.

scholarly journals A tool to model and simulate dynamic business models

2020 ◽  
Author(s):  
Norman Schaffer ◽  
Martin Engert ◽  
Girts Leontjevs ◽  
Helmut Krcmar
Keyword(s):  
Business Model ◽  
Business Models ◽  
Web Applications ◽  
Design Science ◽  
Science Research ◽  
Software Tools ◽  
Strategic Decision ◽  
Future Research ◽  
Great Promise ◽  
Model Components

Software tools hold great promise to support the modeling, analyzing, and innovation of business models. Current tools only focus on the design of business models and do not incorporate the complexity of existing interdependencies between business model components. These tools merely allow simulating inherent dynamics within the models or different strategic decision scenarios. In this research, we use design science research to develop a prototype that is capable of modeling and simulating dynamic business models. We use system dynamics as a simulation approach and containers to allow deployment as web applications. This paper represents the first of three design cycles, realizing six out of 59 requirements that are collected from the literature on software tools for business models. We contribute toward the design of novel artifacts for business model innovation as well as their evaluation. Future research can use these results to build tools that consider and address the complexity of business models. Lastly, we present several options for extending the proposed tool in the future.

scholarly journals (Neg)Entropic Scenarios Affecting the Wicked Design Spaces of Knowledge Management Systems

Entropy ◽  
2020 ◽  
Vol 22 (2) ◽  
pp. 169
Author(s):  
Ulrich Schmitt
Keyword(s):  
Knowledge Management ◽  
Information Overload ◽  
Current Knowledge ◽  
Design Science ◽  
Knowledge Workers ◽  
Science Research ◽  
General Purpose ◽  
Management Systems ◽  
Management Approach ◽  
Knowledge Management Systems

The envisioned embracing of thriving knowledge societies is increasingly compromised by threatening perceptions of information overload, attention poverty, opportunity divides, and career fears. This paper traces the roots of these symptoms back to causes of information entropy and structural holes, invisible private and undiscoverable public knowledge which characterize the sad state of our current knowledge management and creation practices. As part of an ongoing design science research and prototyping project, the article’s (neg)entropic perspectives complement a succession of prior multi-disciplinary publications. Looking forward, it proposes a novel decentralized generative knowledge management approach that prioritizes the capacity development of autonomous individual knowledge workers not at the expense of traditional organizational knowledge management systems but as a viable means to foster their fruitful co-evolution. The article, thus, informs relevant stakeholders about the current unsustainable status quo inhibiting knowledge workers; it presents viable remedial options (as a prerequisite for creating the respective future generative Knowledge Management (KM) reality) to afford a sustainable solution with the generative potential to evolve into a prospective general-purpose technology.

scholarly journals Towards a Stakeholder-Oriented Blockchain-Based Architecture for Electronic Health Records: Design Science Research Study

10.2196/13585 ◽  
2019 ◽  
Vol 21 (10) ◽  
pp. e13585 ◽  
Author(s):  
Jan Heinrich Beinke ◽  
Christian Fitte ◽  
Frank Teuteberg
Keyword(s):  
Electronic Health Records ◽  
Data Security ◽  
Design Science ◽  
Science Research ◽  
Design Science Research ◽  
Future Research ◽  
Health Records ◽  
Blockchain Technology ◽  
Recommendations For Action ◽  
Electronic Health

Background Data security issues still constitute the main reason for the sluggish dissemination of electronic health records (EHRs). Given that blockchain technology offers the possibility to verify transactions through a decentralized network, it may serve as a solution to secure health-related data. Therefore, we have identified stakeholder-specific requirements and propose a blockchain-based architecture for EHRs, while referring to the already existing scientific discussions on the potential of blockchain for use in EHRs. Objective This study aimed to introduce blockchain technology for EHRs, based on identifying stakeholders and systematically eliciting their requirements, and to discuss the key benefits (KBs) and key challenges (KCs) of blockchain technology in the context of EHRs. Methods The blockchain-based architecture was developed in the framework of the design science research paradigm. The requirements were identified using a structured literature review and interviews with nine health care experts. Subsequently, the proposed architecture was evaluated using 4 workshops with 15 participants. Results We identified three major EHR stakeholder groups and 34 respective requirements. On this basis, we developed a five-layer architecture. The subsequent evaluation of the artifact was followed by the discussion of 12 KBs and 12 KCs of a blockchain-based architecture for EHRs. To address the KCs, we derived five recommendations for action for science and practice. Conclusions Our findings indicate that blockchain technology offers considerable potential to advance EHRs. Improvements to currently available EHR solutions are expected, for instance, in the areas of data security, traceability, and automation by smart contracts. Future research could examine the patient’s acceptance of blockchain-based EHRs and cost-benefit analyses.

scholarly journals Towards a Stakeholder-Oriented Blockchain-Based Architecture for Electronic Health Records: Design Science Research Study (Preprint)

2019 ◽  
Author(s):  
Jan Heinrich Beinke ◽  
Christian Fitte ◽  
Frank Teuteberg
Keyword(s):  
Electronic Health Records ◽  
Data Security ◽  
Design Science ◽  
Science Research ◽  
Design Science Research ◽  
Future Research ◽  
Health Records ◽  
Blockchain Technology ◽  
Recommendations For Action ◽  
Electronic Health

BACKGROUND Data security issues still constitute the main reason for the sluggish dissemination of electronic health records (EHRs). Given that blockchain technology offers the possibility to verify transactions through a decentralized network, it may serve as a solution to secure health-related data. Therefore, we have identified stakeholder-specific requirements and propose a blockchain-based architecture for EHRs, while referring to the already existing scientific discussions on the potential of blockchain for use in EHRs. OBJECTIVE This study aimed to introduce blockchain technology for EHRs, based on identifying stakeholders and systematically eliciting their requirements, and to discuss the key benefits (KBs) and key challenges (KCs) of blockchain technology in the context of EHRs. METHODS The blockchain-based architecture was developed in the framework of the design science research paradigm. The requirements were identified using a structured literature review and interviews with nine health care experts. Subsequently, the proposed architecture was evaluated using 4 workshops with 15 participants. RESULTS We identified three major EHR stakeholder groups and 34 respective requirements. On this basis, we developed a five-layer architecture. The subsequent evaluation of the artifact was followed by the discussion of 12 KBs and 12 KCs of a blockchain-based architecture for EHRs. To address the KCs, we derived five recommendations for action for science and practice. CONCLUSIONS Our findings indicate that blockchain technology offers considerable potential to advance EHRs. Improvements to currently available EHR solutions are expected, for instance, in the areas of data security, traceability, and automation by smart contracts. Future research could examine the patient’s acceptance of blockchain-based EHRs and cost-benefit analyses.

scholarly journals Improving Workgroup Assessment with WebAVALIA: The Concept, Framework and First Results

10.28945/4627 ◽  
2020 ◽  
Vol 19 ◽  
pp. 157-184
Author(s):  
Rosalina Babo ◽  
Jarkko T Suhonen ◽  
Markku Tukiainen
Keyword(s):  
Assessment Tool ◽  
Design Science ◽  
Collaborative Work ◽  
Science Research ◽  
Assessment Method ◽  
Future Research ◽  
Group Assessment ◽  
First Results ◽  
Group Members ◽  
Group Member

Aim/Purpose: The purpose of this study is to develop an efficient methodology that can assist the evaluators in assessing a variable number of individuals that are working in groups and guarantee that the assessment is dependent on the group members’ performance and contribution to the work developed. Background: Collaborative work has been gaining more popularity in academic settings. However, group assessment needs to be performed according to each individual’s performance. The problem rests on the need to distinguish each member of the group in order to provide fair and unbiased assessments. Methodology: Design Science Research methodology supported the design of a framework able to provide the evaluator with the means to distinguish individuals in a workgroup and deliver fair results. Hevner’s DSR guidelines were fulfilled in order to describe WebAVALIA. To evaluate the framework, a quantitative study was performed and the first results are presented. Contribution: This paper provides a methodological solution regarding a fair evaluation of collaborative work through a tool that allows its users to perform their own assessment and peer assessment. These are made accordingly to the user’s perspectives on the performance of each group member throughout the work development. Findings: The first analysis of the results indicates that the developed method provides fairness in the assessment of group members, delivering a distinction amongst individuals. Therefore, each group member obtains a mark that corresponds to their specific contribution to the workgroup. Recommendations for Practitioners: For those who intend to apply this workgroup assessment method, it is relevant to raise student awareness about the methodology that is going to be used. That is, all the functionalities and steps in WebAVALIA have to be thoroughly explained before beginning of the project. Then, the evaluators have to decide about the students’ intermediate voting, namely if the evaluator chooses or not to publish student results throughout the project’s development. If there is the decision to display these intermediate results, the evaluator must try to encourage collaboration among workgroup members, instead of competition. Recommendation for Researchers: This study explores the design and development of an e-assessment tool – WebAVALIA. In order to assess its feasibility, its use in other institutions or contexts is recommended. The gathering of user opinions is suggested as well. It would then be interesting to compare the findings of this study with the results from other experimentations Impact on Society: Sometimes, people develop a rejection of collaborative work because they feel exploited due to the biased evaluation results. However, the group members assessment distinction, according to each one’s performance, may give each individual a sense of fairness and reward, leading to an openness/willingness towards collaborative work. Future Research: As future work, there are plans to implement the method in other group assessment contexts – such as sports and business environments, other higher education institutions, technical training students – in other cultures and countries. From this myriad of contexts, satisfaction results would be compared. Other future plans are to further explore the mathematical formulations and the respective WebAVALIA supporting algorithms.

scholarly journals Designing to Inform: Toward Conceptualizing Practitioner Audiences for Socio-technical Artifacts in Design Science Research in the Information Systems Discipline

10.28945/2143 ◽  
2015 ◽  
Author(s):  
Andreas Drechsler
Keyword(s):  
Information Systems ◽  
Design Science ◽  
Science Research ◽  
Design Science Research ◽  
Future Research ◽  
Explicit Consideration ◽  
Practice Gap ◽  
Technical Artifacts ◽  
Group 2 ◽  
Theory Practice Gap

This paper identifies areas in the design science research (DSR) subfield of the information systems (IS) discipline where a more detailed consideration of practitioner audiences of socio-technical design artifacts could improve current IS DSR research practice and proposes an initial conceptualization of these audiences. The consequences of not considering artifact audiences are identified through a critical appraisal of the current informing science lenses in the IS DSR literature. There are specific shortcomings in four areas: 1) treating practice stakeholders as a too homogeneous group, 2) not explicitly distinguishing between social and technical parts of socio-technical artifacts, 3) neglecting implications of the artifact abstraction level, and 4) a lack of explicit consideration of a dynamic or evolutionary fitness perspective of socio-technical artifacts. The findings not only pave the way for future research to further improve the conceptualization of artifact audiences, in order to improve the informing power – and thus, impact on practice and research relevance – of IS DSR projects; they can also help to bridge the theory-practice gap in other disciplines (e.g. computer science, engineering, or policy-oriented sociology) that seek to produce social and/or technical artifacts of practical relevance. A revised version of this paper was published in Informing Science: the International Journal of an Emerging Transdiscipline, Volume 18, 2015

Smart platform experiment cycle (SPEC): a process to design, analyze, and validate digital platforms

2021 ◽  
Vol 35 (2) ◽  
pp. 209-225
Author(s):  
Patrick Brecht ◽  
Manuel Niever ◽  
Roman Kerres ◽  
Anja Ströbele ◽  
Carsten H. Hahn
Keyword(s):  
Business Model ◽  
Business Models ◽  
Business Processes ◽  
Design Science ◽  
Science Research ◽  
Digital Platforms ◽  
Digital Platform ◽  
Design Science Research Methodology ◽  
Customer Development ◽  
Early Market

AbstractDigital platform business models are disrupting traditional business processes and reveal a new way of creating value. Current validation processes for business models are designed to assess pipeline business models. They cannot grasp the logic of digital platforms, which increasingly integrate Artificial Intelligence (AI) to ensure success. This study developed a new validation process for early market validation of digital platform business models by following the Design Science Research methodology. The designed process, the Smart Platform Experiment Cycle (SPEC), is created by combining the Four-Step Iterative Cycle of business experiments, the Customer Development Process, and the Build-Measure-Learn feedback loop of the Lean Startup approach and enriching it with the knowledge of digital platforms. It consists of five iterative steps showing the startup how to design their platform business model and corresponding experiments and how to run, measure, analyze, and learn from the outcomes and results. To assess its efficacy, applicability, and validity, SPEC was applied in the German startup GassiAlarm, a service marketplace business model. The application of SPEC revealed shortcomings in the pricing strategy and highlighted to what extent their current business model would be successful. SPEC reduces the risk of building a product or service the market deems redundant and gives insights into its success rate. More applications of the SPEC are needed to validate its robustness further and to extend it to other types of digital platform business models for improved generalization.

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