scholarly journals A Work Systems View of Unplanned Business Process Change: The Case of #FEESMUSTFALL at a South African University

10.28945/4186 ◽  
2019 ◽  

Aim/Purpose: Improving or changing business processes is one of the most important roles for Information technologies functions. Yet, most organizations struggle with planned process change and even more with unplanned change. There is little support from research as the dynamics of planned process change is understudied and unplanned process change is seldom researched. Background: This paper describes the impact of unplanned business process change from a systems perspective. The #feesmustfall student protest movement, which began in 2015, and affected Universities throughout South Africa provides the context. Methodology: An interpretive abductive case study at a South African university used Steven Alter’s Work System framework to describe the unplanned business process change that occurred due to the #feesmustfall student protest movement. Contribution: Theoretically, this paper demonstrates the practical use of Alter’s work system framework to analyze unplanned business process change. Practically, it de-scribes and explains the impacts of the change which may be useful to executives or administrators responsible for operational systems within organizations. Findings: During unplanned business process change, change management, staff training, customizable technology and strategic fluidity and focus were found to be important. Unplanned business process change results in all elements of the work systems and its environment changing, even resulting in changed products and customer behavior. Impact on Society: If organizations are more aware of the impacts of unplanned process change they will be better equipped to control them. Future Research: Future action research studies on unplanned business process change could suggest actions for manager’s dealing with them.

PhaenEx ◽  
2010 ◽  
Vol 4 (2) ◽  
pp. 78
Author(s):  
PETER-ERWIN JANSEN

The essay focuses on the impact of Marcuse’s Eros and Civilization in Germany in 1968. First, the essay discusses how Freud’s theory was used in the late twenties at the Institute for Social Research in Frankfurt. Then, it focuses on how certain of Adorno and Horkheimer’s ideas were developed in Eros and Civilization. Finally, it shows how Marcuse’s work became relevant for the intellectual development of the student movement in Germany.


1970 ◽  
Vol 34 (3) ◽  
pp. 383 ◽  
Author(s):  
Sophia F. McDowell ◽  
Gilbert A. Lowe, Jr. ◽  
Doris A. Dockett

2021 ◽  
Vol 19 (1) ◽  
Author(s):  
Zvenyika Eckson Mugari

The supervision and production of a PhD thesis often presents a potentially interesting tension between PhDs as conforming to disciplinary epistemologies and PhDs as breaking epistemological boundaries. No academic discipline has been left untouched by decolonial thinking in the South African university space since the eruption of radicalized student protest movements in 2015. The Rhodes Must Fall student protest movement, which quickly morphed into Fees Must Fall, precipitated a new urgency to decolonize the university curriculum in post-apartheid South Africa. A new interdisciplinary conversation in the humanities and social sciences began to emerge which challenged established orthodoxies in favour of de-Westernizing, decolonizing and re-mooring epistemological and pedagogic practices away from Eurocentrism. Whether and how that theoretical ferment filtered into postgraduate students’ theses, however, remains to be established. This article deploys a decolonial theoretical framework to explore the tension between epistemic conformity and boundary transgressing in journalism studies by analysing reference lists of PhD theses submitted at three South African Universities three years after the protest movement Rhodes Must Fall. With specific focus on media and journalism studies as a discipline, this article argues that the PhD process represents a site for potential epistemic disobedience and disciplinary border-jumping, and for challenging the canonical insularity of Western theory in journalism studies. The findings appear to disconfirm the thesis that decolonial rhetoric has had a material influence so far on the media studies curriculum, as reflected in reference lists of cited works in their dissertations.


2019 ◽  
Vol 30 (1) ◽  
pp. 77-95
Author(s):  
Dushar Kamini Dayarathna ◽  
Peter John Dowling ◽  
Timothy Bartram

Purpose This paper aims to examine the implications of high performance work system (HPWS) strength from a managerial perspective and the impact of economic, cultural, political, legal and technological factors on the operationalization of HPWSs in the banking industry in Sri Lanka. Design/methodology/approach The data for this study were collected from three licensed commercial banks in Sri Lanka. This research used a case study approach for data collection with archival analysis of records and semi-structured interviews with the CEO, head of HR, two board members and three focus groups (top, middle and lower level managers across various functional areas) in each bank which altogether covers 66 key informants. Findings The findings supported the research proposition that to gain positive outcomes on organizational effectiveness, there should be a strong HPWS, resulting in a positive attitudinal climate among employees. Further, the findings provide evidence of the global applicability of HPWSs, although more research is needed to clearly specify the contextual boundaries of HPWS effectiveness. Originality/value Contemporary research provides ample evidence to endorse the contribution of high performance work systems toward organizational effectiveness. However, there is a dearth of literature on how high performance work systems are operationalized across the management hierarchy and support the achievement of organizational effectiveness. Few studies have been conducted on high performance work system strength and organizational effectiveness in emerging economies.


1992 ◽  
Vol 78 (4) ◽  
pp. 1522
Author(s):  
Jean Preer ◽  
Richard P. McCormick

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