scholarly journals Beyond Adoption: Barriers to an Online Assignment Submission System Continued Use

10.28945/3263 ◽  
2008 ◽  
Author(s):  
Nitza Geri ◽  
Orit Naor-Elaiza

Understanding the factors that affect continued use or discontinuance of an information system beyond initial adoption is one of the most challenging issues in information systems research. This paper combines information economics, the technology acceptance model (TAM), and diffusion of innovation theory, and analyzes barriers with respect to the continued use of information systems. The suggested model examines data collected from 284 former users enrolled in a blended distance learning university, who apparently abandoned an online assignment submission system. The findings indicate that behavioral intention to use the system was mainly influenced by its perceived ease of use, perceived usefulness, its real value, and general attitude towards new technologies. Social and institutional influence was quite low, but the major barrier to continuance was incompatibility with the assignment preparation process performed by the students, as well as the assignment checking process performed by the tutors, which discouraged continued use.

Author(s):  
Kamaljeet Sandhu

This study investigates factors that influence the acceptance and use of e-Services. The research model includes factors such as user experience, user motivation, perceived usefulness, and perceived ease of use in explaining the process of e-Services acceptance, use, and continued use. The two core variables of the Technology Acceptance Model (TAM), perceived usefulness and perceived ease of use, are integrated into the Electronic Services Acceptance Model (E-SAM).


Author(s):  
Melih Kirlidog ◽  
Aygul Kaynak

Technology Acceptance Model (TAM) is an important tool to understand the dynamics of acceptance of Information Systems in an organization. The model posits that perceived ease of use and perceived usefulness are key factors in the adoption. This study extends TAM for investigating the user rejection of technology by reversing the two key factors into perceived difficulty of use and perceived uselessness. The study was conducted by surveying the customers of an e-banking application in Turkey who disuse the system. The results reveal important hints for the organization that wants to get an insight into the causes of the system disuse.


2017 ◽  
pp. 472-493
Author(s):  
Ned Kock ◽  
Murad Moqbel ◽  
Kevin Barton ◽  
Valerie Bartelt

Hedonic information systems are those that are used primarily for pleasure. Previous research has established that the intention to use hedonic information systems is explained mainly by perceived ease of use and perceived enjoyment, with perceived usefulness to one's job being given less importance. Facebook could be seen as a hedonic information system. This paper employs a cross-sectional survey of 178 professionals who used Facebook to various degrees. Predictably, the authors' empirical results show that perceived enjoyment is indeed a much stronger determinant of intended continued Facebook use than ease of use or usefulness to one's job, explaining a considerable proportion of variance in continued use behavior. The authors also find that ease of use is a strong determinant of perceived enjoyment. Interestingly, their results suggest that intended continued Facebook use is significantly and positively associated with job performance, both directly and indirectly via job satisfaction.


2016 ◽  
Vol 11 (10) ◽  
pp. 91 ◽  
Author(s):  
Akca Yasar ◽  
Gokhan Ozer

In order to survive in today’s global competitive environment, businesses have to use information systems during management and production processes. Technology Acceptance Model (TAM) is developed by Davis (1989). According to this model, the use of a new information system depends on perceived ease of use and perceived usefulness variables. This study analyzes the factors that affect the use of Enterprise Resource Planning (ERP) software, which is an information system, in the frame of TAM variables. 236 companies that use these information systems participated in the survey. It is determined that, eleven independent variables, which are taken into consideration in the scope of user characteristics, innovative characteristics, organizational and environmental characteristics factors, have statistically meaningful and positive effect on perceived ease of use and perceived usefulness which represent TAM parameters. Similarly, it is determined that, perceived ease of use and perceived usefulness have a positive and statistically meaningful effect on the use of ERP.


2019 ◽  
Vol 14 (2) ◽  
Author(s):  
Al Asyary ◽  
Arief Kurniawan Nur Prasetyo ◽  
Tris Eryando ◽  
Solvay Gerke

Hospital information systems (HIS) have been applied on a massive scale; however, user evaluation of their effectiveness, efficiency, and service quality improvements remain rare. This study aimed to describe the utility of information systems from the users’ point of view by using the Technology Acceptance Model (TAM) in a maternity hospital in Lampung, Indonesia. The study provided an overview of the features of the information system and the workflow of the user through this information system. Screenshots were taken by using Camtasia Studio 2.0 Trial Version application software for one day (two shifts) in the outpatient service. The HIS generally supported the workflow, but not all application modules were fully applied. The obstacles appear to be at the registration unit/outpatient registration and queue dashboard, cashier unit, pharmacy unit, medicine storage/room, and poly unit/checking room. A TAM framework, which included perceived ease of use and perceived usefulness of the information system, revealed that the currently implemented HIS was not perceived as optimal. However, users are still optimistic and aware of the usefulness of the information system in supporting their jobs. Thus, leaders have committed to initiate the potential development of this information system in the inpatient polyclinic.


Author(s):  
David Gefen

According to the Technology Acceptance Model (TAM), behavioral intentions to use a new IT are primarily the product of a rational analysis of its desirable perceived outcomes, namely perceived usefulness (PU) and perceived ease of use (PEOU). But what happens with the continued use of an IT among experienced users? Does habit also kick in as a major factor or is continued use only the product of its desirable outcomes? This study examines this question in the context of experienced online shoppers. The data show that, as hypothesized, online shoppers’ intentions to continue using a website that they last bought at depend not only on PU and PEOU but also on habit. In fact, habit alone can explain a large proportion of the variance of continued use of a website. Moreover, the explained variance indicates that habit may also be a major predictor of PU and PEOU among experienced shoppers. Implications are discussed.


Author(s):  
Ahed S Al-Haraizah

Insight into the reasons why people adopt or reject technology is one of the most challenging issues in information technology research. This chapter draws on the Electronic Commerce Technology Acceptance (ECTA) framework, which is in turn based on Technology Acceptance Model (TAM) and examines Jordanian government’s employees’ attitudes towards adoption and use of Electronic Mailing systems within their job. The chapter is aimed at providing an overview of the current state of use, adoption and implementation of electronic mailing innovation within organisations, specifically governmental institutions in developing countries like Jordan. More precisely, the author first quantify constructs relating to the current state of governmental institutions’ beliefs and attitudes toward E-Mailing systems technology in Jordan, and then develop and validate the relationships between the various factors that drive the adoption and acceptance of such innovation. A quantitative survey is used to establish and illustrates employee’s behavioural intention and decision to e-mailing systems. The main influencing issues discussed in this chapter that affect these employees imply perceived usefulness, perceived ease of use, employees’ attitudes towards new technologies, and behavioural intentions to use. Whereas, these various issues are suggested in the Technology Acceptance Model (TAM), the enhanced Technology Acceptance Model extends them to include the external social factors proposed in this chapter such as trust, cultural beliefs, and sociology of technology. Eventually, the significant insight emanated from the findings identifies ways of assisting and spurring employees to make use of technology more effectively.


Author(s):  
Makoto Nakayama ◽  
Steven Leon

Healthcare insurance applications are increasingly vital to and have gained popularity with consumers. Previous information systems research featured perceived ease of use and perceived usefulness as key independent variables to explain behavioural intention impacting the use of information systems. In today's environment, however, many consumers already rely on websites and mobile applications as a key means of communication with healthcare insurance providers. Examining the data from 333 survey respondents, this study reports that perceived ease of use and perceived usefulness are strongly influenced by three communication content variables (information quality, interaction ease, and provider competence). Importantly, consumers may judge applications' ease of use based on the quality of communication contents. Once applications reach some maturity, the prominence of communication quality may drive their use more significantly than before.


2003 ◽  
Vol 22 (3) ◽  
pp. 105-114
Author(s):  
Tim Klaus ◽  
Tibor Gyires ◽  
H. Joseph Wen

Much of research has applied the Task-Technology Fit (TTF) model and the Technology Acceptance Model (TAM) to organizational information systems (OIS) for work-related activities. The Web essentially is a large information system (IS) and is often used for non-work activities. Yet, few studies have related the TTF model and the TAM to the use of Web-based information systems for non-work activities. This paper synthesizes TTF and TAM models and tests whether they are applicable to the Web. The results show that the TAM applies very well to predict the Web user's performance, but the TTF model just produces a weak relationship. The study suggests that the performance of the Web users can be improved through (1) improving the perceived usefulness, (2) improving the perceived ease of use, and (3) having a more aligned task-technology fit.


2021 ◽  
Vol 16 (7) ◽  
pp. 12
Author(s):  
Dalal Bamufleh

Background: The employment of IT in healthcare reflects a need to meet the increasing demands of patients and to upgrade the quality and productivity of the provided services. However, the literature demonstrates many failures in systems and IT technology implementation. One of the reasons behind these failures is users’ resistance. The ministry of health (MOH) in Saudi Arabia (SA) has prioritized the embracing of new technologies that could improve the healthcare services, such as electronic medical record (EMR) systems. On the other hand, studies that address the acceptance and use of hospital information systems (HIS) and EMRs in SA from patients’ standpoint are scarce. The aim of this study was to explore patients’ acceptance of an EMR system by proposing a model adapted from the technology acceptance model (TAM) and the unified theory of acceptance and use of technology (UTAUT). Methods: An online questionnaire was used where questions were based on the proposed model constructs (facilitating conditions (FC), perceived ease of use (PEOU), perceived usefulness (PU), attitude (ATT), and behavioral intention (BI)). 116 patients responded to the questionnaire. The model was then tested to identify the factors that affect patients’ intention to use the online services of the EMR. Results: The analysis of the research model suggested that (1) FCs influenced the degree of system’s PEOU. (2) PEOU affected the EMR’s PU. (3) PU affected patients’ ATT toward using the EMR. (4) A positive effect is found between ATT and BI to use EMR. Conclusion: The study has implications for healthcare IT acceptance research and efforts in SA, as to date patients’ perspectives have received little attention. The research also makes a theoretical contribution as it validated the proposed model.


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