scholarly journals A Return on Investment as a Metric for Evaluating Information Systems: Taxonomy and Application

10.28945/1535 ◽  
2011 ◽  
Vol 6 ◽  
pp. 245-269 ◽  
Author(s):  
Alexei Botchkarev ◽  
Peter Andru
Keyword(s):  
Information Systems ◽  
Return On Investment

Optimizing the ROI of Enterprise Architecture Using Real Options

2011 ◽  
pp. 48-56 ◽  
Author(s):  
David F. Rico
Keyword(s):  
Information Systems ◽  
Real Options ◽  
Return On Investment ◽  
Enterprise Architecture ◽  
Business Value ◽  
Federal Agencies ◽  
Local State ◽  
Organizational Goals ◽  
Goals And Objectives ◽  
Contemporary Approach

This chapter illustrates how to optimize the return on investment (ROI) of enterprise architecture. Enterprise architecture is a blueprint for defining the structure and operation of organizations such as local, state, and federal agencies. Done well, enterprise architecture results in leaner and more effective information systems that satisfy organizational goals and objectives. This chapter introduces a suite of simple metrics and models for measuring the ROI of enterprise architecture. This chapter also introduces real options, which is a contemporary approach to measuring ROI. Whereas typical measures tend to underestimate ROI, real options have the ability to unearth business value hidden deep within the economics of investments in enterprise architecture.

Benefits and Value of Investments in Information Systems

2017 ◽  
pp. 251-262
Author(s):  
Paula Serdeira Azevedo ◽  
Carlos Azevedo ◽  
Mário Romão
Keyword(s):  
Information Systems ◽  
Enterprise Resource Planning ◽  
Return On Investment ◽  
Hospitality Industry ◽  
Business Processes ◽  
Resource Planning ◽  
Erp Systems ◽  
Intangible Benefits ◽  
Expected Benefits

Organisations constantly have to address the problem of identifying tangible and intangible benefits that can be achieved in result of investments made in Information Systems/Information Technology (IS/IT). This paper has the objective of approaching the problem in the perspective and context of Enterprise Resource Planning (ERP) systems in the Hospitality Industry. It focuses on implementation project strategies, namely in the particular and relevant aspects of their return on investment as well as benefits expected and delivered. When an organisation is confronted with the question of knowing if a certain investment in IS/IT may obtain a considered positive financial revenue, and if that investment means valuable benefits for the business, the answer is often far from being conclusive. Projects are often implemented on-time, on-budget and are technically appropriate, nevertheless the expected benefits are not achieved. This paper seeks to answer these questions in the context of ERP systems, in particular in the sector of hospitality industry, through a case study developed in Portugal. The investigation was developed on a group of hotel units, held by a Portuguese company, for which ERP meant an opportunity to harmonize and improve business processes.

scholarly journals Estimating the Accuracy of the Return on Investment (ROI) Performance Evaluations

10.28945/2338 ◽  
2015 ◽  
Vol 10 ◽  
pp. 217-233 ◽  
Author(s):  
Alexei Botchkarev
Keyword(s):  
Monte Carlo Simulation ◽  
Monte Carlo ◽  
Information Systems ◽  
Return On Investment ◽  
Systematic Research ◽  
Informed Decisions ◽  
Visual Basic For Applications ◽  
Systematic Effort ◽  
Measurement And Evaluation ◽  
Analytical Expressions

Return on Investment (ROI) is one of the most popular performance measurement and evaluation metrics. ROI analysis (when applied correctly) is a powerful tool in comparing solutions and making informed decisions on the acquisitions of information systems. The purpose of this study is to provide a systematic research of the accuracy of the ROI evaluations in the context of information systems implementations. Measurements theory and error analysis, specifically propagation of uncertainties methods, were used to derive analytical expressions for ROI errors. Monte Carlo simulation methodology was used to design and deliver a quantitative experiment to model costs and returns estimating errors and calculate ROI accuracies. Spreadsheet simulation (Microsoft Excel spreadsheets enhanced with Visual Basic for Applications) was used to implement Monte Carlo simulations. The main contribution of the study is that this is the first systematic effort to evaluate ROI accuracy. Analytical expressions have been derived for estimating errors of the ROI evaluations. Results of the Monte Carlo simulation will help practitioners in making informed decisions based on explicitly stated factors influencing the ROI uncertainties.

Reader-Centric Writing for a Prosumer Market

2014 ◽  
pp. 315-333
Author(s):  
David Hailey
Keyword(s):  
Information Systems ◽  
Return On Investment ◽  
Online Marketing ◽  
The Internet ◽  
Full Spectrum ◽  
Content Quality ◽  
Complex Information ◽  
Metadata Quality ◽  
User Centric ◽  
Optimization Search

In the creation of online marketing sites, it is common for the site to be well underway before any writers are introduced to the project. Sometimes writers are not introduced to the project until the site is actually designed and developed, the writer expected to add content after the fact and to an alien architecture. In the case of complex information systems, sometimes no writer is involved at all. In this chapter, the authors do three things. First, they make the claim that there are three kinds of writing demanded by the Internet: user-centric, persuasion-centric, and quality-centric. Together, they make up a package called “reader-centric writing.” Furthermore, the authors suggest that in writing for the prosumer, quality-centric and persuasion-centric are as common and perhaps more important than user-centric, and a competent professional writer thoroughly immersed in the skills necessary for producing the full spectrum of reader-centric writing should be involved in the production of these texts from the very beginning of the project. Secondly, toward supporting the above argument, the authors present examples in Complex and Complicated Information Systems (CCISs) where developers with an incomplete understanding of the issues discussed produce egregious problems that go unnoticed for years. Finally, based on the above claims, the authors show how excellent writers are in position to make valuable contributions to content quality, metadata quality, landing page optimization, search engine optimization, and return on investment, particularly when producing Websites for audiences as demanding as prosumers.

scholarly journals Gondolatok vállalati információs rendszerekről

2014 ◽  
Vol 9 (1-2) ◽  
pp. 63-70
Author(s):  
György Hampel
Keyword(s):  
Information System ◽  
Information Systems ◽  
Return On Investment ◽  
Final Section ◽  
Enterprise Systems ◽  
Standard System ◽  
Paper Briefly ◽  
Enterprise Competitiveness

Large and medium-sized enterprises cannot get along without an information system; these firms have become heavily computer-dependent. This paper briefly summarizes the possible needs and their reasons; it describes how the continuously developing information systems can be categorized based on their services; it covers the options enterprises have to implement such systems (to develop, to buy a standard system or to outsource). The paper also deals with the fact that when investing in an information system, return on investment is an important factor but the consequences of the lack of investment has to be considered as well. The final section covers some aspects of the enterprise systems and their influence on the enterprise competitiveness.

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