ROLE OF TOTAL QUALITY MANAGEMENT THROUGH HUMAN RESOURCES IN ORGANIZATIONS

2021 ◽  
Vol 7 (78) ◽  
pp. 779-786
Author(s):  
Ugur FİLİZ
Keyword(s):  
Quality Management ◽  
Human Resources ◽  
Total Quality Management ◽  
Total Quality

Total quality management and human resources selection: A case study of the national teacher selection in Taiwan

2012 ◽  
Vol 26 (1-2) ◽  
pp. 157-172 ◽  
Author(s):  
Chih-Yang Chao ◽  
Hung-Ming Hsu ◽  
Fang-Chih Hung ◽  
Kung-Huang Lin ◽  
Jia-Wen Liou
Keyword(s):  
Quality Management ◽  
Human Resources ◽  
Total Quality Management ◽  
Teacher Selection ◽  
Total Quality

scholarly journals The Role of TQM Practice in Improving Business Performance’s Pharmaceutical Industry in Indonesia

2022 ◽  
Vol 21 (3) ◽  
pp. 303
Author(s):  
Yuli Fitriyani ◽  
Aziz Y ◽  
Rivani R ◽  
Kaltum U ◽  
Sihotang J
Keyword(s):  
Quality Management ◽  
Pharmaceutical Industry ◽  
Total Quality Management ◽  
Structural Equation ◽  
Business Performance ◽  
Quality Management System ◽  
Equation Modeling ◽  
Total Quality ◽  
Leadership Management

The primary purpose of this study is to investigate the role of Total Quality Management (TQM) on business performance in various dimensions. This study proposes a conceptual model that intends to study several research hypotheses. The data were obtained through an online questionnaire, sent to pharmaceutical companies manufactured generic products in Indonesia. The study was conducted based on responses received from 168 valid questionnaires, and it was used partial least squares structural equation modeling (PLS-SEM) to test the hypotheses. Furthermore, we use both of reflective and formative construct with second order/higher order construct in our model of study which is rarely found in the previous study. This research analyzed the dimensions studied in different aspects. TQM variable consists of seven practice, namely management commitment, supplier quality, employee involvement, leadership management, customer orientation, continuous improvement and quality management system, and with respect to business performance, this variable was analyzed through four different perspectives, namely, financial, customer, internal business process and learning & growth. The findings indicate that companies adopt total quality management get improvement in their business performance. Leadership management has greater effect on the successful of TQM practice compared to other TQM dimensions. This study also provides a particular contribution for the companies and expect to be used as feedback related to the execution of their TQM implementation to improve their business performance. Keywords— Balanced Scorecard; Business Performance; Pharmaceutical Industry; Total Quality Management

scholarly journals The Influence of the Implementation of Total Quality Management and the Implementation of Good Governance on the Muzakki Trust (Study on Amil Zakat Institution in Batam City)

2019 ◽  
pp. 268-281
Author(s):  
Cahyo Budi Santoso ◽  
Ahmad Gamal
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Good Governance ◽  
Total Sample ◽  
Significant Positive Effect ◽  
Total Quality ◽  
Negative Effect ◽  
Positive Effect

Zakat becomes part of the obligations of Muslims who must be paid and given to those who are entitled to receive zakat. The distribution of zakat which is intended for the recipient and the amount of zakat is often not recorded accurately. There is a discrepancy between the amount of zakat and the number of recipients of zakat. Then a new breakthrough is needed through the implementation of toral quality management and the application of good governance so that it is expected that all incoming zakat and the number of recipients of zakat can be recorded. This study aims to examine the effect of the implementation of total quality management and the role of good governance on muzakki trust (a study at the Amil Zakat Institute in Batam City). The population in this study is the number of residents of the city of Batam in 2017 amounted to 1,062,250 inhabitants. Determination of the sample using the formula Hair, et al (2010) so that the total sample is 100 respondents. Data analysis using multiple linear regression with SPSS 23. The results of the study can be concluded that the implementation of total quality management has a significant positive effect on muzakki trust, the application of good governance has a significant negative effect on muzakki trust and the implementation of total quality management and the application of good governance simultaneously has a significant positive effect on muzakki trust.

Higher Education Environment

2017 ◽  
pp. 1-25
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Total Quality Management ◽  
Tertiary Education ◽  
Higher Education Institutions ◽  
Knowledge Society ◽  
Total Quality ◽  
New Era ◽  
Education Environment

Tertiary education faces a new era as expectations for good quality education are increasing. Globalization and knowledge Society formed new conditions on the global economic and geopolitical scene, and led higher education ahead to new challenges which require a redefinition of its role. These challenges have created new opportunities, new collaborations and new ways of managing Higher Education Institutions. In response to the demand for higher quality products and services, a growing number of Higher Education Institutions worldwide are implementing Total Quality Management (TQM) and the Deming Management Method. The first chapter is designed to provide the reader an overview of the role of Higher Education Institutions and the implications of globalization and knowledge society on tertiary education. Furthermore, this chapter deals with the strategic challenges of Higher Education Institutions and their strategic response to those challenges, focused on Deming and Total Quality Management.

Students' perception of total quality management: role of location and gender

2015 ◽  
Vol 9 (2) ◽  
pp. 200
Author(s):  
Masoumeh Pourrajab ◽  
Ramli Basri ◽  
Shaffe Mohd Daud ◽  
Soaib Bin Asimiran
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Total Quality ◽  
And Gender

scholarly journals The mediating role of total quality management between entrepreneurial orientation and SMEs export performance

2018 ◽  
pp. 519-532 ◽  
Author(s):  
Muhammad Imran ◽  
Azelin binti Aziz ◽  
Siti Norasyikin binti Abdul Hamid ◽  
Muhammad Salman Shabbir ◽  
Rabia Salman ◽  
...  
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Entrepreneurial Orientation ◽  
Export Performance ◽  
Total Quality ◽  
Mediating Role
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