Reaching the Next Plateau of Naval Aviation Safety

Asiana Airlines Flight 214

Aviation Psychology and Applied Human Factors ◽

10.1027/2192-0923/a000066 ◽

2014 ◽

Vol 4 (2) ◽

pp. 113-121 ◽

Cited By ~ 5

Author(s):

Stephanie Chow ◽

Stephen Yortsos ◽

Najmedin Meshkati

Keyword(s):

Human Factors ◽

Aviation Safety ◽

Cultural Factors ◽

Vital Role ◽

Cultural Issues ◽

Flight Crew ◽

Pilot Performance ◽

Engineering Designs ◽

Flight Deck

This article focuses on a major human factors–related issue that includes the undeniable role of cultural factors and cockpit automation and their serious impact on flight crew performance, communication, and aviation safety. The report concentrates on the flight crew performance of the Boeing 777–Asiana Airlines Flight 214 accident, by exploring issues concerning mode confusion and autothrottle systems. It also further reviews the vital role of cultural factors in aviation safety and provides a brief overview of past, related accidents. Automation progressions have been created in an attempt to design an error-free flight deck. However, to do that, the pilot must still thoroughly understand every component of the flight deck – most importantly, the automation. Otherwise, if pilots are not completely competent in terms of their automation, the slightest errors can lead to fatal accidents. As seen in the case of Asiana Flight 214, even though engineering designs and pilot training have greatly evolved over the years, there are many cultural, design, and communication factors that affect pilot performance. It is concluded that aviation systems designers, in cooperation with pilots and regulatory bodies, should lead the strategic effort of systematically addressing the serious issues of cockpit automation, human factors, and cultural issues, including their interactions, which will certainly lead to better solutions for safer flights.

Download Full-text

Automation Surprise

Aviation Psychology and Applied Human Factors ◽

10.1027/2192-0923/a000113 ◽

2017 ◽

Vol 7 (1) ◽

pp. 28-41 ◽

Cited By ~ 4

Author(s):

Robert J. de Boer ◽

Karel Hurts

Keyword(s):

Flight Control ◽

Representative Sample ◽

Aviation Safety ◽

Control Mode ◽

Cognitive Errors ◽

Laboratory Studies ◽

Airline Pilots ◽

Flight Operations ◽

Widespread Phenomenon ◽

Few Data

Abstract. Automation surprise (AS) has often been associated with aviation safety incidents. Although numerous laboratory studies have been conducted, few data are available from routine flight operations. A survey among a representative sample of 200 Dutch airline pilots was used to determine the prevalence of AS and the severity of its consequences, and to test some of the factors leading to AS. Results show that AS is a relatively widespread phenomenon that occurs three times per year per pilot on average but rarely has serious consequences. In less than 10% of the AS cases that were reviewed, an undesired aircraft state was induced. Reportable occurrences are estimated to occur only once every 1–3 years per pilot. Factors leading to a higher prevalence of AS include less flying experience, increasing complexity of the flight control mode, and flight duty periods of over 8 hr. It is concluded that AS is a manifestation of system and interface complexity rather than cognitive errors.

Download Full-text