Lessons learned from past programs - Air traffic control

1987 ◽  
Author(s):  
B. ETHERIDGE ◽  
R. PEAK, JR.
Author(s):  
Tatjana Bolic

With the increased demand for the air travel the air traffic control (ATC) systems have been improving over the years. Today, the advances in the technology can enable even more capacity and better performance for the air travel. With those goals in mind, two distinct, but similar programmes are striving to develop new ATC systems: Next Gen in the USA and SESAR programme in Europe. Both programmes aim at developing new systems for the implementation around the year 2020. The innovation adoption and adaptation is illustrated by the story of User Request Evaluation Tool development and implementation, followed by the discussion of main lessons. First, the lessons learned from the innovation process of the tool itself are discussed, to be followed by the discussion of the interaction of various organizations that were involved.


1988 ◽  
Vol 32 (16) ◽  
pp. 1031-1035
Author(s):  
Howard L. Bregman ◽  
Warren L. McCabe ◽  
William G. Sutcliffe

Under Federal Aviation Administration (FAA) sponsorship, MITRE's Human Performance Assessment Group is contributing to the design of an expert system to support air traffic control. We are working closely with a team of expert, full-performance-level air traffic controllers to capture the formal and informal rules they use in maintaining flight safety and efficiency. This paper documents our approach to working with these experts, the results of using that approach, and a distillation of lessons learned.


2019 ◽  
Vol 9 (1) ◽  
pp. 2-11
Author(s):  
Marina Efthymiou ◽  
Frank Fichert ◽  
Olaf Lantzsch

Abstract. The paper examines the workload perceived by air traffic control officers (ATCOs) and pilots during continuous descent operations (CDOs), applying closed- and open-path procedures. CDOs reduce fuel consumption and noise emissions. Therefore, they are supported by airports as well as airlines. However, their use often depends on pilots asking for CDOs and controllers giving approval and directions. An adapted NASA Total Load Index (TLX) was used to measure the workload perception of ATCOs and pilots when applying CDOs at selected European airports. The main finding is that ATCOs’ workload increased when giving both closed- and open-path CDOs, which may have a negative impact on their willingness to apply CDOs. The main problem reported by pilots was insufficient distance-to-go information provided by ATCOs. The workload change is important when considering the use of CDOs.


2018 ◽  
Vol 8 (2) ◽  
pp. 100-111 ◽  
Author(s):  
Maik Friedrich ◽  
Christoph Möhlenbrink

Abstract. Owing to the different approaches for remote tower operation, a standardized set of indicators is needed to evaluate the technical implementations at a task performance level. One of the most influential factors for air traffic control is weather. This article describes the influence of weather metrics on remote tower operations and how to validate them against each other. Weather metrics are essential to the evaluation of different remote controller working positions. Therefore, weather metrics were identified as part of a validation at the Erfurt-Weimar Airport. Air traffic control officers observed weather events at the tower control working position and the remote control working position. The eight participating air traffic control officers answered time-synchronized questionnaires at both workplaces. The questionnaires addressed operationally relevant weather events in the aerodrome. The validation experiment targeted the air traffic control officer’s ability to categorize and judge the same weather event at different workplaces. The results show the potential of standardized indicators for the evaluation of performance and the importance of weather metrics in relation to other evaluation metrics.


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