scholarly journals Business Process: Modelling Based on Logistics and Management Concepts

2021 ◽  
Vol 39 (3) ◽  
Author(s):  
Mykola Parkhomets ◽  
Nataliia Pochynok ◽  
Liudmyla Uniiat ◽  
Igor Matviy ◽  
Liudmyla Sybyrka ◽  
...  
Keyword(s):  
Inventory Management ◽  
Business Process ◽  
Economic Model ◽  
Business Processes ◽  
Free Market ◽  
Simulation Modelling ◽  
Practical Implementation ◽  
Management Concepts ◽  
Operational Activities ◽  
The Impact

The article discusses the option of modelling a business process using a logistics concept to optimise costs. The issues of influence on the formation of the model, the concept of optimising transport costs, and the costs of inventory management, in terms of production and economic efficiency, are considered. The mathematical and economic model of a typical business process is shown as a formed economic paradigm that materialises the process of conceptual integration of technological and logistic approaches in the process of implementing critical business processes of the company's current activities.The article also touches upon the issues of calculating logistics costs, both in the context of their points of origin, that is, by functional areas, and general accounting in the context of each business process. The options for calculating this category of costs are considered, in the general flow of both material and financial resources of a separate business process. From the standpoint of a logistic approach to managing the total operating costs of key business processes, options for a comprehensive study of the impact of logistics costs on the general operating activities of the company are analysed.The methodology for constructing a mathematical-economic model of a typical business process is described, taking into account the factors of influence of logistics concepts. Practical use of this methodology in real economic conditions is considered, and recommendations are given for adapting the methodology to specific parameters of the subject of the economic system. The proposed model outlines the fundamental approaches to the mathematically verified analysis of vital economic parameters that characterise the fluid nature of the economic components of the modern free market. The stated methodology, while not claiming to be complete coverage of the issues presented, nevertheless assumes the possibility of practical implementation of simulation modelling, economically crucial for current operational activities, fundamental business processes.

scholarly journals METHODICAL APPROACHES TO BUSINESS PROCESSES REENGINEERING AT MODERN ENTERPRISES

2018 ◽  
Vol 4 (4) ◽  
pp. 151-158
Author(s):  
Viktoriia Kyfyak ◽  
Yurii Lopatynskyi
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Business Process Reengineering ◽  
Methodological Approach ◽  
World Market ◽  
Scientific Development ◽  
Process Reengineering ◽  
Practical Implementation ◽  
Economic Modelling ◽  
The Impact

The research task is the improvement of scientific principles and development of a methodical approach to the modelling of enterprises’ development scenarios that apply business process reengineering in order to increase the level of competitiveness. The urgency of the research. The relevance of further researches is determined by the fact that the practical implementation of scientific approaches in Ukraine has not become popular, and the aspects of business process reengineering have been implemented only fragmentarily. Target setting. The development and discussions of procedural, systemic, and synergetic approaches to enterprise development have determined the concept of business process reengineering. Therefore, the further development of methodical principles for the realization of business process reengineering in the practice of business management is urgent and relevant. Uninvestigated parts of general matters defining. The justification of the expediency of using the tools for business process reengineering through the modelling of the future results at Ukrainian enterprises requires further scientific development. Materials and methods. The historical-evolutionary method was used to investigate the essence and origin of the category of reengineering and to distinguish its main features. By means of analysis and synthesis, the conceptual bases of business processes reengineering are determined. Implementation of complex, systemic, and synergetic approaches as a basis for application of business process reengineering allowed developing a modelling methodology for forecasting scenarios of the level of competitiveness of a business unit. The application of a systematic approach is reflected in the consideration of the impact of external and internal factors on the enterprise, complex factor – in combination of factors with the criteria of the enterprises managing that are able to compete in the world market, as well as the application of method at different levels – macro, meso, and micro. Methods of economic modelling and forecasting were used for forming a model of forecasting of the level of enterprise competitiveness. Results. The main features are segregated and a method for modelling of the results of its implementation is formulated. The algorithm of modelling of development scenario as a result of the application of reengineering is developed. A model for predicting of the level of competitiveness for the Ukrainian economy is constructed as well. Practical implications. The brilliant examples of corporations that received the “second breath” as a result of the introduction and reengineering of processes were General Electric, Toyota and Chrysler, Kodak, Siemens Nixdorf Service, IBM Credit. The proposed methodological approach can be applied by enterprises to predict the level of competitiveness of an enterprise as a result of the introduction of business process reengineering, depending on possible costs and target commodity output. Value/originality. Such a method of forecasting the competitiveness of an enterprise as a result of business process reengineering is important and can be used to predict the level of competitiveness at all levels of management.

scholarly journals CONTEMPORARY MANAGEMENT OF BUSINESS PROCESSES WITHIN THE SUPPLY CHAIN OF FASHION INDUSTRY

2020 ◽  
pp. 36-39
Author(s):  
Andrea Dobrosavljević ◽  
Snežana Urošević
Keyword(s):  
Supply Chain ◽  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Demand Management ◽  
Relationship Management ◽  
Customer Relationship ◽  
Fashion Industry ◽  
The Impact

Business processes are present in all types of organizations, regardless of the size or industry within which the organization operates. Successful business process management (BPM) is an indicator of the level of process maturity of the organization. Within the supply chain, it is possible to observe the presence of business processes of a collaborative nature, as BPM relies on the principles of partnership, development, and exchange of information through links that exist within this chain between all actors [1]. Within this paper, BPM in the relations with suppliers and consumers within the supply chain of organizations operating in the fashion industry is considered. Lambert [2] lists eight macro processes that take place in the supply chain, between suppliers, manufacturers, distributors, retailers and end consumers, as follows: customer relationship management, supplier relationship management, demand management, order execution, fl ow management production, product development and commercialization and return management. Within this paper, a research is presented which analyzes the segments of managing collaborative business processes within the supply chain of the fashion industry, based on the responses of 508 managers and employees in the fashion industry in the Republic of Serbia. The needs for the development of certain segments in accordance with the needs of modern business process management have been explored.Scientifi c novelty. The research part of this paper relies on the application of Friedman's test which enables the analysis of the current state of BPM in relations with suppliers and consumers within the supply chain of the fashion industry, expressed through workers' responses with a ranking of their preferences. This paper contributes to the creation of a knowledge base within the research in the fi eld of the impact of BPM on improvements in the supply chain, on the basis of which it is possible to conduct further research and upgrade knowledge.Practical value. The fi ndings derived from the results of research of this type contribute to the development of the business from various aspects. The benefi ts can be refl ected not only through the strengthening of the competitive position but also through the sustainability of business on the basis of adequate application of BPM practices in all business segments. Accordingly, in addition to the scientifi c novelty, which is refl ected in the results of the rese arch work, there is a practical novelty, which is refl ected in the guidelines for the development of modern BPM within the supply chain of the fashion industry.

scholarly journals BUSINESS PROCESS THROUGHPUT METRICS

2018 ◽  
pp. 43-50
Author(s):  
Ivan Vasilevich Artamonov
Keyword(s):  
Business Process ◽  
Queuing Theory ◽  
Information Technologies ◽  
Manufacturing Systems ◽  
Process Management ◽  
Business Processes ◽  
Performance Metrics ◽  
Simulation Modelling ◽  
Computer Hardware ◽  
Depth Analysis

In the course of development and implementation of information technologies it is necessary to measure performance of the designed and improved business processes. A developed system of performance metrics for such analysis is determined by the specific nature of a business process, while its quality depends on the analyst’s experience. Current technologies do not provide a method for objective measuring of future business processes throughput efficiency being either too primitive or too complex for real-world enterprise models. Some experience on performance measuring is collected in the theory of manufacturing systems, computer hardware and software, queuing theory and quality of service of business processes. Summing up the achievements it is possible to create a general-purpose and abstract set of performance parameters that can be applied to any business process and used for depth analysis of processes in the systems of simulation modelling and of business process management. The set consists of four groups evaluating efficiency by the time of operation, quantitative parameters, workload of employees and compliance to standards and conventions. For these parameters there have been developed a number of boundary values, reaching them leads to undesirable effects. Besides, the definition of dangerous events has been proposed to determine abnormal, out-of-bound process behavior or state causing business process failure.

(Re)Designing Business Processes Using Markov Theory and Constrained State, Transition and Actor Role Spaces

2019 ◽  
Vol 9 (2) ◽  
pp. 43-61 ◽  
Author(s):  
Sérgio Guerreiro
Keyword(s):  
Decision Making ◽  
Business Process ◽  
Business Processes ◽  
The Body ◽  
Process Redesign ◽  
Discount Factors ◽  
Body Of Knowledge ◽  
Markov Decision ◽  
Decision Making Processes ◽  
The Impact

Decision-making processes are the utmost important to steer the organizational change whenever business process workarounds are attempted during operational times. However, to decide the non-compliant situations, e.g., bypasses, social resistance, or collusion; the business manager demands contextualized and correct interpretations of the existing business process redesign options to cope with workarounds. This article explores the need to aid the decision-making process with a full constructional perspective to optimize the business processes redesign. So, the Markov decision process is combined with the body of knowledge of business processes, in specific, the concepts of designing enterprise-wide business transactions. This methodology supports the management initiatives with more knowledge about the value of business processes redesign. A classical chain of Order-to-Cash business processes (the order, the production, the distribution and the selling of goods) illustrate the benefits of this quantitative approach. Results obtained for business processes redesign in reaction to workarounds are reported. The analysis results show that this approach can anticipate the sub-optimal solutions before taking actions and highlights the impact of discount factors in the final obtained value. The contribution of this novel conceptual integration to the business processes community is the forecast of value function of business transaction redesign options when facing non-compliant workarounds. From related literature, business processes compliance usually comprises offline computation and the redesign is only considered in the forthcoming business processes instances. This article is innovative in the sense that it anticipates the value impact of a redesign, allowing more effective decisions to be taken.

Alignment patterns for process-oriented appraisals and rewards: using HRM for BPM capability building

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Aygun Shafagatova ◽  
Amy Van Looy
Keyword(s):  
Case Studies ◽  
Business Process ◽  
Process Management ◽  
Business Processes ◽  
Multidimensional Analysis ◽  
Content Type ◽  
Process Oriented ◽  
Process Context ◽  
The Impact ◽  
Employee Appraisals

PurposeWhile the business process management (BPM) literature highlights the significance of aligning employee appraisals and rewards practices with business processes, little is known about the realization. The purpose of this paper is to concretize the impact of process-oriented appraisals and rewards on business process performance and to provide empirical evidence on how organizations actually align their appraisals and rewards practices with BPM.Design/methodology/approachA mixed-method approach has been employed by combining survey results with case studies to offer first-hand evidence. Survey data have been used to quantify the real impact of process-oriented appraisals and rewards. Next, case studies with 10 organizations have allowed us to gain deeper insight into organizational practices for making appraisals and rewards more process-oriented.FindingsThe survey proves that process-oriented employee appraisals and rewards positively affect performance if different employee levels are involved. The case studies reveal similarities and differences in alignment efforts across organizations, based on pattern-matching and a multidimensional analysis, resulting in four alignment patterns.Research limitations/implicationsThe findings extend knowledge about appraisals and rewards within a business process context by providing a quantification and pattern refinement, which specifically advance a BPM-facilitating culture.Practical implicationsManagers and executives benefit from the recommendations for a gradual BPM adoption to improve the success of their business processes and their people-related practices.Originality/valueThe authors offer one of the first in-depth, cross-disciplinary studies that intend to bridge between the disciplines of BPM and human resource management (HRM).

Financial Evaluation and Optimization of Business Processes

2013 ◽  
Vol 4 (2) ◽  
pp. 91-120 ◽  
Author(s):  
Partha B. Sampathkumaran ◽  
Martin Wirsing
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Business Processes ◽  
Business Process Modeling ◽  
Cost Calculation ◽  
Financial Optimization ◽  
Business Process Modeling Notation ◽  
The Impact ◽  
Structured Approach ◽  
Evaluation Techniques

Designing and optimizing a Business Process based on its financial parameters is a challenging task which requires well defined approaches, actions and recommendations which when implemented lead to tangible and quantifiable results. In this paper the authors consider Business Processes represented through the Business Process Modeling Notation with their Costs evaluated through a pattern based methodology. Using this concept of Cost calculation the authors analyze the effect of different well known best practices on the financial parameters of the process. In this study the authors also evaluate the impact of each task in a process on the overall Cost through Sensitivity Analysis leading to a structured approach to parameter variation to achieve financial optimization. The study briefly introduces the Business Process Modeling Notation, Workflow Patterns, and available Performance Measures Evaluation Techniques and recommends an adaptation of Devils Quadrangle suitable for impact evaluation.

scholarly journals Personnel Component in Support Anti-crisis Resilience of Business Entities

2020 ◽  
pp. 106-120
Author(s):  
N.E. Kovshun ◽  
V.M. Kostrychenko
Keyword(s):  
Business Processes ◽  
Real Data ◽  
Integrated Approach ◽  
State Enterprise ◽  
Research Assessment ◽  
Practical Implementation ◽  
Strategic Goals ◽  
Business Entities ◽  
Operational Activities ◽  
Functional Components

The paper studies approach to the interpretation of the essence of anti-crisis resilience of business entities and its functional components. The expediency of evaluating crisis resilience because of an integrated approach and taking into account the principles of forming a balanced scorecard is shown. Personnel and staff stability are considered in details which is the ability of the business entity to maintain the flexibility of the management system; reflects its availability of highly qualified personnel, contributes to low staff turnover, reflects the level of motivation of employees. It is proved that taking into account the aspect of the personnel component in the evaluation of the results of the business entity allows to carry out operational activities in accordance with its business strategy. The method of assessing human resources through such indicators as innovation, training, intellectual assets is considered. The list of relevant indicators is determined and the methods of their calculation are shown. Because of real data of the state enterprise “Amber of Ukrain” the approbation of the offered algorithm of an estimation of anti-crisis stability of business entities is carried out. In the process of research assessment was carried out in the context of four forecasts on the following functional components as finance (financial component), clients (marketing component), internal business processes (operational, investment and innovation components), training and staff development (management and information, personnel components)). According to the shaped system of evaluation indicators, standardized and balanced key (aggregated) indicators were calculated for each component of anti-crisis resilience. Based on the level of the overall integrated indicator of crisis resilience on the Harrington scale, the appropriate stage of the crisis process was established. Based on the obtained calculation results, an appropriate system of strategic goals and measures has been developed. It is proved the practical implementation of the system of balanced scores for setting current tasks for each department and employee, taking into account the strategic goals of the business entity.

scholarly journals THE ROLE OF BUSINESS PROCESSES OF THE ENTERPRISE IN THE FORMATION INVESTMENT ATTRACTIVENESS OF THE REGION

2020 ◽  
pp. 285-289
Author(s):  
О. Pavlenko ◽  
I. Maksymenko ◽  
M. Grebenyuk
Keyword(s):  
Economic Development ◽  
Business Process ◽  
Business Processes ◽  
Production Capacity ◽  
Investment Policy ◽  
Matrix Approach ◽  
Economic Agglomeration ◽  
Main Components ◽  
The Impact

The article analyzes the role of business processes in the formation of investment attractiveness of regions based on the assessment of economic development of the territory. The business process of the enterprise is in fact any activity that takes place in the enterprise and has an "input product", adds to it a certain value or element, which in turn forms the output product for the final consumer. The article identifies the impact of business processes of the enterprise on the formation of economic attractiveness of the region. The structure of interaction between enterprises and investment policy in the middle of the above - mentioned economic zones is studied. An important element of the impact on regional development is the conditions of economic agglomeration, costs and benefits of agglomeration processes considered in the article, which in turn are formed in the conditions of regional infrastructure. Proved the relevance and adaptability of the matrix approach based on the comparison of individual indicators for conducting comprehensive research both at the enterprise level (business processes) and at the regional level (investment attractiveness). The main components of business processes of the enterprise in the article it is offered to consider management of labor resources, management of stocks and material resources, production capacity of the enterprise, and also information and technological resources. The main components of the region's investment attractiveness are investment potential, investment policy and investment climate. The study proposes to determine their interaction with each other and calculate the overall investment attractiveness based on the comparison of these components. In particular, the use of a matrix approach, in which it is possible to analyze both the general trend and specific indicators.This allows for further analysis and research, in particular the role of business processes in shaping the investment attractiveness of the region on the basis of various groups of indicators that simultaneously characterize both economic development of the region and business efficiency based on business process improvement.

Viewpoints on Business Process Models

2018 ◽  
pp. 788-798
Author(s):  
Giorgio Bruno
Keyword(s):  
Business Process ◽  
Role Models ◽  
Process Model ◽  
Role Model ◽  
Business Processes ◽  
Life Cycles ◽  
Process Models ◽  
Business Process Models ◽  
Business Entities ◽  
Operational Activities

Over the past few years a number of viewpoints have influenced the design of notations for business processes. They emphasize the different elements (tasks, business entities and roles) that compose business process models; for this reason, they are referred to as activity-centric, data-centric, and role-centric viewpoints. The activity-centric viewpoint focuses on the orchestration of operational activities, which encompass human tasks and automatic ones. On the contrary, the data-centric viewpoint stresses the identification of the key business entities and their life cycles consisting of states and transitions. In the role-centric viewpoint, a process model is made up of several “role” models; each role model provides a restricted view of the process limited to the behavior of the role under consideration. This article illustrates how the above-mentioned viewpoints can be extracted from a global model, with the help of an example concerning the submission of papers to conferences.

scholarly journals Analysing the diffusion of a mobile service supporting the e-grocery supply chain

2015 ◽  
Vol 21 (4) ◽  
pp. 928-963 ◽  
Author(s):  
Anna Corinna Cagliano ◽  
Alberto De Marco ◽  
Carlo Rafele ◽  
Andrea Bragagnini ◽  
Luca Gobbato
Keyword(s):  
Supply Chain ◽  
Inventory Management ◽  
Information Technologies ◽  
Business Processes ◽  
Feasibility Studies ◽  
Mobile Service ◽  
Structured Interviews ◽  
Content Type ◽  
The Impact ◽  
Sd Model

Purpose – The purpose of this paper is to propose a systemic methodology to assess the potential of and facilitate policies for the diffusion of a smartphone based service enabling supply chain (SC) operations in the e-grocery sector. Design/methodology/approach – A System Dynamics (SD) model combining the Bass paradigm for innovation diffusion and an inventory management framework is developed. Semi-structured interviews are conducted to understand the industry business processes; a simple SD model is designed to capture the most important variables together with the relationships among them; a detailed SD model is calibrated and simulation outcomes are analysed. Findings – The efficiency and reliability of the service drive its diffusion among producers and consumers, who in turn persuade retailers to adopt. The assessment methodology can be part of feasibility studies and marketing investigations in order to understand the impact of e-commerce tools on SC processes. Research limitations/implications – This contribution stresses the need to analyse how mobile information technologies may benefit all the business processes of the e-grocery SC, and not just one single process or stakeholder. Practical implications – The approach offers a roadmap to identify the factors influencing the diffusion of mobile e-grocery services as well as the associated impacts on SC processes. Originality/value – The work contributes to overcoming the lack of approaches studying the diffusion of e-grocery by taking into account all the relevant aspects and stakeholders involved and not only the consumer perspective.

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