CREATING A VIRTUAL CHATBOT TO SCAFFOLD SKILLS DEVELOPMENT IN FIRST-YEAR ENGINEERING EDUCATION
A habit is a consistent repetition of a behaviour in a stable context, making the behaviour automatic over time. Strong study and wellness habits, such as reflective journaling, predict academic success in undergraduate students. Scalable digital solutions could support positive habit formation in first year undergraduate engineering students. To test this idea, four versions of an SMS chatbot that enables reflective journaling via text message were developed. One version acted as a control, and the other three each implemented a habit driver - reminders to journal, positive reinforcement upon journal completion, and automatic reporting of journaling adherence to an anonymous partner (social proof). Students interested in reflective journaling (N=28) used the chatbot for 28 days. Study results showed that positive reinforcement had no noticeable effect, reminders improved journaling adherence but reduced habit formation, and social proof improved both adherence and habit formation. These results indicate that chatbots can be effective, accessible, and scalable tools in scaffolding positive habit development in first year undergraduate engineering students.