scholarly journals "TRUST IN PUBLIC INSTITUTIONS AND COMPLIANCE WITH MEASURES AGAINST COVID-19 PANDEMIC. CASE STUDY ON METROPOLITAN AREA OF CLUJ, ROMANIA"

2021 ◽  
Vol 63 E ◽  
pp. 128-150
Author(s):  
Bianca RADU
Keyword(s):  
Metropolitan Area ◽  
Preventive Measures ◽  
Local Level ◽  
Public Institutions ◽  
Policy Compliance ◽  
The Public ◽  
Emergency Situations ◽  
Medical Institutions ◽  
Second Wave

The goal of this article is to analyze the level of citizens’ trust in different public institutions during the second wave of COVID-19 pandemic, and the influence of citizens’ trust on their compliance with the measures adopted to prevent the spread of the virus. The research was conducted between November and December 2020 on a sample of 700 residents of Metropolitan Area of Cluj, Romania. During the time of data collection, Romania registered the largest number of daily COVID-19 cases, therefore, citizens’ compliance with preventive measures was crucial to contain the spread of the virus. Citizens reported high levels of compliance with preventive measures. However, even though people were recommended to avoid meetings with relatives and friends, and participation to private events with large number of people, respondents reported that did not fully comply with social distancing requirements. Citizens have highest level of trust in the public institutions at local level, medical institutions and County Committees for Emergency Situations. The research found that trust in public institutions influences the compliance with preventive measures; however, the influence is weak and the trust in different institutions influences differently policy compliance.

The e-book war in Denmark

2017 ◽  
Vol 51 (1) ◽  
pp. 95-105
Author(s):  
Lisbeth Worsøe-Schmidt
Keyword(s):  
Public Libraries ◽  
Public Library ◽  
Public Institutions ◽  
Book Market ◽  
The Public ◽  
Library System ◽  
Commercial Market ◽  
Book World ◽  
Traditional Understanding

The aim is to investigate how digitisation and in particular e-books have changed relations between private players and public institutions within the Danish book world through a case study of eReolen, a private-public partnership functioning as common platform for public libraries’ lending of e-books in Denmark. Traditional and new models of the book world are discussed as the basis of understanding relations between the players. A new way of analysing the field outlined by literary sociologist, Professor Johan Svedjedal, is adopted. The main conclusions are that the lending of e-books has disrupted the traditional understanding and interaction between the public library system and the commercial book market. In addition, the Danish library system through the partnership has taken on a new function in relation to the commercial market, namely acting as the engine in building a market for Danish e-books.

Public Services Through Multi-Channel Issues and Challenges

2018 ◽  
pp. 273-300
Author(s):  
Velamala Ranga Rao
Keyword(s):  
Public Services ◽  
Local Level ◽  
Single View ◽  
The Public ◽  
Channel Integration ◽  
Services Delivery ◽  
Initial Stage ◽  
Stage 4 ◽  
State And Local

The objective of this chapter is 1) to understand multi-channel architecture, integration, and management; 2) to develop a framework for citizen relationship and grievance management system for a single view; 3) as a case study, to propose framework applied to find what types of channels are providing to the citizens get access to the public services at National, State, and Local level in India; 4) as a case study, to find out challenges and issues with implementation of multi-channel services delivery. The key findings of the case study are: 1) There is no declining in providing traditional channels after introducing modern channels. 2) The departments are offering mixed channels. 3) Usage of mobile-based applications, social media, and wi-fi are in pilot basis or at initial stage. 4) Multi-channel integration and management is not yet initiated. 5) Electricity and network coverage are main issues in implementation of modern channels. However, such initiatives have some issues and challenges to the developing countries like India.

scholarly journals Digitizing Family Albums in The Family Camera Network (FamCam), Archive at the Royal Ontario Museum (ROM): A Case Study of the Evans Family Collection

2021 ◽  
Author(s):  
Idit Kohan -Harpaz
Keyword(s):  
Original Method ◽  
Public Institutions ◽  
Collective Memories ◽  
The Public ◽  
Royal Ontario Museum ◽  
Alternative Approach ◽  
The Family ◽  
Private And Public ◽  
Indivisible Object

My thesis explores the family album as an indivisible object within a museum’s collection. Family albums hold both private and public importance for their ability to share collective memories and are valuable resources for scholars and the general public. To realize the inherent value of albums, I argue that we need to treat them as singular objects. Most institutions – such as museums, libraries or archives – treat family albums merely as a group of individual images. In this thesis, I propose an alternative approach: viewing and digitizing the albums as whole objects that are inseparable, lest we distort the narrative shaped in the album. The digitization process advances three services: first, digitization increases access to the album; second, digitization often enables the public to see and understand the album as a whole, maintaining the vision that the album’s maker sought to construct; third, digitization helps preserve the albums. My thesis investigates best practices for family album digitization so that the public can see albums as whole objects. A case study will focus on the Evans family collection from the FamCam at the ROM (accession numbers: 2018.24.1-21), a family collection which comes from a Canadian family that lived in China from 1888, for nearly a 100 years. Twenty-one family albums comprise the collection. The collection portrays the lives of a Western family in China, and provides insight into a century of photography and history. My thesis discusses the methodology, tools, and specific techniques for digitization, while highlighting the complexity of family albums. Though this digitization process may differ from the typical protocols for artifacts, the uniqueness of family albums necessitates genre-specific procedures. My thesis contributes to the emerging literature on family photography in public institutions, and develops an original method for preserving and archiving them digitally.

Citizen Relationship and Grievance Management System (CiR&GMS) through Multi-Channel Access for e-Government Services

2015 ◽  
Vol 7 (2) ◽  
pp. 43-67
Author(s):  
Velamala Ranga Rao
Keyword(s):  
Public Sector ◽  
Management System ◽  
Local Level ◽  
Policy Makers ◽  
Single View ◽  
Face To Face ◽  
The Public ◽  
Initial Stage ◽  
State And Local

Citizens are demanding greater access to interaction with government through their preferred channels or devices. The private sector uses different channels for their services, citizens except same level of services from the public sector. Therefore public sector needs to focus on creating multiple delivery channels (Traditional such as face to face, Telephone and Modern channels such as Website, E-mail, SMS), so that citizens can have ‘channels of choice', depending on specific needs, demands and preferences in order to increase citizens' participation and satisfaction. For this reason, the paper's purpose is 1) To understand multi-channel architecture, Integration, Management and its Strengths & Weakness 2) To develop a frame work for Citizen Relationship and Grievance Management System (CiR&GMS) for a single view 3) By applying proposed framework, To identify what types of channels are providing to access public services at National, State and Local level governments in India as a case study 4) To find out challenges and issues in implementation of multi-channel service delivery. The key findings of the case study are: a) There is no declining in providing traditional channels after introducing modern channels b) Many departments are offering mixed channels c) Usage of Mobile/SMS, Social media and Wi-Fi hotspots based channels are in initial stage d) t-Government channel is not yet initiated in any department e) Multi-channel integration and management is not yet initiated by many departments, these departments are managed channels as separate silos. The proposed framework may provide some guidance to the decision and policy makers in the public sector. However, such initiatives have many challenges to the developing countries like India.

scholarly journals Framework for the Integrated Sustainability Assessment of Irrigation with Marginal Water

Water ◽  
2021 ◽  
Vol 13 (9) ◽  
pp. 1168
Author(s):  
Pavan Cornelissen ◽  
Sjoerd E. A. T. M. van der Zee ◽  
Anton Leijnse
Keyword(s):  
Preventive Measures ◽  
Sustainability Assessment ◽  
Quality Standards ◽  
Integrated Approach ◽  
Reclaimed Wastewater ◽  
The Public ◽  
Integrated Sustainability ◽  
Environmental Compartments

The use of marginal water, such as reclaimed wastewater or effluent, for irrigation can reduce the pressure on existing freshwater resources. However, this can cause contaminants to accumulate in compartments such as the soil, crop, air, surface- and groundwater, which may harm the public health and the environment. Environmental quality standards for these compartments are generally considered separately. However, the compartments are related to each other by the fluxes between them, and the concept of sustainability should hold for all compartments simultaneously. An integrated approach is therefore required for the sustainability assessment of irrigation with marginal water. Since such an approach has not been provided yet, we develop an integrated framework in this study. We provide sustainability indicators by comparing the long-term contaminant concentration and fluxes with quality standards for each environmental compartment. These indicators give comprehensible information on which contaminants will cause problems, which environmental compartments are threatened, and on what timescale this will occur. This allows for the prioritization of mitigation and preventive measures for better sustainability management. We illustrate the use of the framework by means of a case study.

scholarly journals La legitimidad como fuente de riqueza en las instituciones públicas

2020 ◽  
pp. 183-192
Author(s):  
Carmen-María Robles-López
Keyword(s):  
Public Institutions ◽  
Public Institution ◽  
Ministry Of Education ◽  
Empirical Observation ◽  
Four Dimensions ◽  
The Public ◽  
The World Bank ◽  
The Media ◽  
Education Culture

In 2006 the World Bank studied which were the primary engines of nations’ wealth and concluded that it depends to a large extent on the legitimacy of their public institutions. This research explores legitimacy as an intangible good of the public sector, considering legitimacy as a judgment on the actions of organizations according to social values ​​and norms (Suchman, 1995; Deephouse, 1996; Tyler, 2006; Bitektine, 2011). Related to this concept, we address the concepts of online legitimacy and media legitimacy. Four dimensions of legitimacy are studied: procedural, consequential, structural, and personal. The objective of this work is to explore the evolution of the degree of congruence of the judgments of legitimacy that are formulated about a public institution and their leaders, media, and citizens. The selected case study is the Spanish Ministry of Education, Culture, and Sports and its ministers José Ignacio Wert and Iñigo Méndez de Vigo (2011-2015). The methodological design used for the empirical observation is triangular, enabling a quantitative content analysis to contrast the three observation points from a physical and online perspective. The data enable an evaluation of the evolution over time of the congruence between the statements of the person who directs a public organization and their consequences regarding the trust of citizens. The results reveal the aspects of legitimacy that must be considered in communication practices to avoid disconnecting the organization from the media and citizens. Resumen En 2006 el Banco Mundial estudió cuáles fueron los motores primordiales de riqueza de las naciones y concluyó que la riqueza de los países depende en una gran parte de la legitimidad de sus instituciones públicas. Esta investigación explora la legitimidad como un bien intangible del sector público, considerando la legitimidad como un juicio sobre las acciones de las organizaciones de acuerdo a valores y normas sociales (Suchman, 1995; Deephouse, 1996; Tyler, 2006; Bitektine, 2011). Relacionados a este concepto, aborda los conceptos de legitimidad online y legitimidad mediática. Se estudian cuatro dimensiones de la legitimidad: procedimental, consiguiente, estructural y personal. El objetivo de este trabajo es explorar la evolución del grado de congruencia de los juicios de legitimidad que formulan sobre una institución pública y su líder, la propia organización, los medios y los ciudadanos. El caso de estudio seleccionado es el Ministerio de Educación, Cultura y Deporte y sus ministros José Ignacio Wert e Iñigo Méndez de Vigo (2011-2015). El diseño metodológico empleado para la observación empírica es triangular y se trata de un análisis de contenido cuantitativo para contrastar los tres puntos de observación desde una perspectiva tradicional y online. Los datos permitirán evaluar la evolución en el tiempo de la congruencia entre el discurso de la persona que dirige una organización pública y sus consecuencias en la confianza de los ciudadanos. A la luz de los resultados se muestran los aspectos de la legitimidad que hay que considerar en las prácticas de comunicación para evitar la desconexión de la organización con los medios y con los ciudadanos.

scholarly journals The public–private–people partnership (P4) for cultural heritage management purposes

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Cristina Boniotti
Keyword(s):  
Cultural Heritage ◽  
Community Involvement ◽  
Stakeholder Participation ◽  
Local Level ◽  
Public Institutions ◽  
Heritage Management ◽  
Cultural Heritage Management ◽  
Content Type ◽  
The Public ◽  
Italian Context

PurposeIn light of the difficulties the governments typically face in conserving and managing their rich public cultural heritage, which often lingers in a condition of neglect, this study aims to identify a set of additional tools capable of providing adequate financial resources as well as skills.Design/methodology/approachThe general research methodology adopted is of a qualitative, rather than a quantitative, nature. In fact, the resulting considerations are mainly the consequence of a first broad theoretical examination, aimed at analyzing the different management models a public entity may adopt, and an applicable verification, aimed at describing some case histories selected by means of interviews.FindingsThe study develops a preliminary reflection on possible sector-specific models for public-built cultural heritage management that have not been well defined yet, especially so in reference to one of the institutional options, namely, the adoption of public–private–people agreements. Indeed, in addition to establishing the ties needed to link public institutions with the business sector, some strong involvement of society as a whole is advised to foster the implementation of projects and expedite the solution of shared problems. At a local level, for instance, private stakeholder participation must be encouraged, with special attention to the latter's cultural closeness to the territory involved.Originality/valueThis research identifies some tools suitable for adoption in the cultural heritage field, which would serve as perfect examples of community involvement and commitment, and some useful case studies resulting from the Italian context.

Emergency situations, adaptive management and national health strategies

2017 ◽  
Vol 6 (2) ◽  
pp. 29-33
Author(s):  
Madalina-Cristina Gogu
Keyword(s):  
Natural Disasters ◽  
Public Administration ◽  
Adaptive Management ◽  
National Health ◽  
Public Institutions ◽  
National Strategy ◽  
The Public ◽  
Emergency Situations ◽  
Public Managers ◽  
Health Strategy

Terrible natural disasters or dangerous human activities endanger the life and health of the population. The increased frequency of these events prompts the population to exert greater pressure on public managers to rethink, to innovate, and to adapt management in the field of health to the ever-changing environment. The National Health Strategy and the National Strategy for Preventing Emergency Situations are the instruments that manage the life and health of the population in dangerous situations. Managers in the fields of health and emergency situations could develop new ways to manage strategies and public institutions by applying adaptive management in order to better protect the life and health of the population. The aim of this paper consists in presenting that, by applying strategic and adaptive management in the public sector in the fields of health and emergency situations in Romania, public managers can better serve the needs of the citizens. Keywords: public administration, national health strategy, emergency situations, adaptive management

Urban utilities and opportunities for the private sector in local energy services in Switzerland

2020 ◽  
Vol 21 (2) ◽  
pp. 193-218
Author(s):  
Carmen Araquistain Portela
Keyword(s):  
Private Sector ◽  
Local Governments ◽  
Local Level ◽  
Public Institutions ◽  
Local Energy ◽  
Public Provision ◽  
Energy Services ◽  
The Public ◽  
Local Services ◽  
House Production

The delivery of local services is one of Swiss local governments’ main tasks and has a long tradition of public provision. In the last few decades, a shift from in-house production to the corporatization of utilities has emerged in Switzerland, but the public sector is still seen as predominant in the provision of local services. This research explores the current situation of urban utilities in Switzerland and which factors influence the opportunities for the private sector in the provision of energy services at the local level. Results show that opportunities for the private sector and disruptive actors in energy services might rely on partnerships with public institutions and on innovative services.

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