A service system with two stages of waiting and feedback of customers

1984 ◽  
Vol 21 (2) ◽  
pp. 404-413 ◽  
Author(s):  
Osman M. E. Ali ◽  
Marcel F. Neuts

Customers initially enter a service unit via a waiting room. The customers to be served are stored in a service room which is replenished by the transfer of all those in the waiting room at the points in time where the service room becomes empty. At those epochs of transfer, positive random numbers of ‘overhead customers' are also added to the service room. Algorithmically tractable expressions for the stationary distributions of queue lengths and waiting times at various embedded random epochs are derived. The discussion generalizes an earlier treatment by Takács in several directions.

1984 ◽  
Vol 21 (02) ◽  
pp. 404-413 ◽  
Author(s):  
Osman M. E. Ali ◽  
Marcel F. Neuts

Customers initially enter a service unit via a waiting room. The customers to be served are stored in a service room which is replenished by the transfer of all those in the waiting room at the points in time where the service room becomes empty. At those epochs of transfer, positive random numbers of ‘overhead customers' are also added to the service room. Algorithmically tractable expressions for the stationary distributions of queue lengths and waiting times at various embedded random epochs are derived. The discussion generalizes an earlier treatment by Takács in several directions.


1983 ◽  
Vol 15 (2) ◽  
pp. 392-419 ◽  
Author(s):  
Jos H. A. De Smit

We study the queue GI/M/s with customers of m different types. An arriving customer is of type i with probability pi and the types of different customers are independent. A customer of type i requires a service time which is exponentially distributed with parameter bi. This model is equivalent to the queue GI/Hm/s, where Hm denotes a mixture of m different exponential distributions. We are primarily interested in the distributions of waiting times and queue lengths. Using a probabilistic argument we reduce the problem to the solution of a system of Wiener-Hopf-type equations. This system is solved by a factorization method. Thus we obtain explicit results for the stationary distributions of waiting times and queue lengths.


1983 ◽  
Vol 15 (02) ◽  
pp. 392-419 ◽  
Author(s):  
Jos H. A. De Smit

We study the queue GI/M/s with customers of m different types. An arriving customer is of type i with probability pi and the types of different customers are independent. A customer of type i requires a service time which is exponentially distributed with parameter bi . This model is equivalent to the queue GI/Hm/s, where Hm denotes a mixture of m different exponential distributions. We are primarily interested in the distributions of waiting times and queue lengths. Using a probabilistic argument we reduce the problem to the solution of a system of Wiener-Hopf-type equations. This system is solved by a factorization method. Thus we obtain explicit results for the stationary distributions of waiting times and queue lengths.


1979 ◽  
Vol 11 (3) ◽  
pp. 616-643 ◽  
Author(s):  
O. J. Boxma

This paper considers a queueing system consisting of two single-server queues in series, in which the service times of an arbitrary customer at both queues are identical. Customers arrive at the first queue according to a Poisson process.Of this model, which is of importance in modern network design, a rather complete analysis will be given. The results include necessary and sufficient conditions for stationarity of the tandem system, expressions for the joint stationary distributions of the actual waiting times at both queues and of the virtual waiting times at both queues, and explicit expressions (i.e., not in transform form) for the stationary distributions of the sojourn times and of the actual and virtual waiting times at the second queue.In Part II (pp. 644–659) these results will be used to obtain asymptotic and numerical results, which will provide more insight into the general phenomenon of tandem queueing with correlated service times at the consecutive queues.


Pomorstvo ◽  
2019 ◽  
Vol 33 (2) ◽  
pp. 205-209
Author(s):  
Svjetlana Hess ◽  
Ana Grbčić

The paper gives an overview of the real system as a multiphase single server queuing problem, which is a rare case in papers dealing with the application of the queueing theory. The methodological and scientific contribution of this paper is primarily in setting up the model of the real problem applying the multiphase queueing theory. The research of service system at Rijeka Airport may allow the airport to be more competitive by increasing service quality. The existing performance measures have been evaluated in order to improve Rijeka Airport queueing system, as a record number of passengers is to be expected in the next few years. Performance indicators have pointed out how the system handles congestion. The research is also focused on defining potential bottlenecks and comparing the results with IATA guidelines in terms of maximum waiting times.


1973 ◽  
Vol 10 (4) ◽  
pp. 778-785 ◽  
Author(s):  
Stig I. Rosenlund

An M/G/1 service system with finite waiting room is studied. A customer is served by one server in phases, during some of which a place in the waiting room is occupied. The busy period length distribution is obtained from a system of integral equations leading to a linear system in Laplace-Stieltjes transforms. An asymptotic expression, for large intensity of arrival, for the expectation of this length is given. An efficiency measure giving the long run customer loss ratio is obtained. The model is shown to apply to an inventory and a container traffic problem.


1995 ◽  
Vol 27 (2) ◽  
pp. 567-583 ◽  
Author(s):  
John S. Sadowsky

We continue our investigation of the batch arrival-heterogeneous multiserver queue begun in Part I. In a general setting we prove the positive Harris recurrence of the system, and with no additional conditions we prove logarithmic tail limits for the stationary queue length and waiting time distributions.


1995 ◽  
Vol 27 (02) ◽  
pp. 532-566 ◽  
Author(s):  
John S. Sadowsky ◽  
Wojciech Szpankowski

We consider a multiserver queuing process specified by i.i.d. interarrival time, batch size and service time sequences. In the case that different servers have different service time distributions we say the system is heterogeneous. In this paper we establish conditions for the queuing process to be characterized as a geometrically Harris recurrent Markov chain, and we characterize the stationary probabilities of large queue lengths and waiting times. The queue length is asymptotically geometric and the waiting time is asymptotically exponential. Our analysis is a generalization of the well-known characterization of the GI/G/1 queue obtained using classical probabilistic techniques of exponential change of measure and renewal theory.


1986 ◽  
Vol 23 (01) ◽  
pp. 144-154 ◽  
Author(s):  
V. G. Kulkarni

Expressions are derived for the expected waiting times for the customers of two types who arrive in batches (in a compound Poisson fashion) at a single-server queueing station with no waiting room. Those who cannot get served immediately keep returning to the system after random exponential amounts of time until they get served. The result is shown to agree with similar results for three special cases studied in the literature.


1973 ◽  
Vol 10 (04) ◽  
pp. 778-785 ◽  
Author(s):  
Stig I. Rosenlund

An M/G/1 service system with finite waiting room is studied. A customer is served by one server in phases, during some of which a place in the waiting room is occupied. The busy period length distribution is obtained from a system of integral equations leading to a linear system in Laplace-Stieltjes transforms. An asymptotic expression, for large intensity of arrival, for the expectation of this length is given. An efficiency measure giving the long run customer loss ratio is obtained. The model is shown to apply to an inventory and a container traffic problem.


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